Polycom Converged Management Application™
(CMA ) 4000
Enterprise-wide video resource and conference management solution
The Polycom Converged Management Application (CMA) software, the key Video
Resource and Management solution in the Polycom RealPresence™ Platform,
manages and delivers real-time video conferencing throughout the enterprise. With
Polycom CMA, organizations can video-enable personal workspaces, desktops,
conference rooms, and mobile devices using a single highly scalable application. The
enterprise benefits from improved communication that speeds decision making and
seamlessly extends the power of video to all parts of the organization.
At the core of the solution is the Polycom CMA Server, a standards-based
management application enabling large scale directory services, central provisioning,
and management for thousands of video endpoints, including both high definition
telepresence and legacy video conferencing systems. The benefit to IT management
includes faster and simpler deployments, centralized control of video assets, and
widescale turnkey updates.
Easily Connect to Anyone, Anywhere.
The Polycom CMA Desktop is a PC-based application that enables high quality
video and voice communication and standards-based content sharing. Easy to
learn and highly intuitive, the Polycom CMA Desktop allows enterprise users to
simply point and click to collaborate with colleagues over video any place, any time.
Integrated presence-awareness allows users to verify contact availability and status,
and seamless LDAP directory integration both simplifies management and ensures
contact list accuracy. Centrally managed and distributed through the Polycom
CMA Server, Polycom CMA Desktop clients are managed within the same video
ecosystem as telepresence and traditional video conferencing systems, providing a
powerful solution that spans all video client environments. Polycom CMA Desktop
clients are included as a component to the Polycom CMA Server, with licensing
based on the industry-recognized CAL (Client Access License) deployment model.
Polycom CMA can support up to 400 registered clients, including a mixture of
Polycom CMA Desktop, telepresence, and traditional video conferencing systems.
An Essential Element in the Polycom RealPresence™ Platform
Polycom is the global leader in standards-based unified communications (UC)
solutions for telepresence, video and voice, powered by the Polycom RealPresence
Platform. The RealPresence Platform interoperates with the broadest range
of business, mobile and social applications and devices. More than 400,000
organizations trust Polycom solutions to collaborate and meet face-to-face from any
location for more productive and effective engagement with colleagues, partners,
customers and prospects. Polycom, together with its broad partner ecosystem,
provides customers with the best TCO, scalability, and security--on-premises, hosted,
or cloud delivered.
• Enterprise Scale Directory –Integration with
existing corporate directories, up to 400
registered endpoints
• Centralized Deployment and Provisioning
– Personal and room-based clients with
feature sets, call speeds, and call quality
• Highly-secure – IT-based standards for
signaling, media and authentication
• Supports Existing Systems – Seamless
interoperability with existing telepresence or
legacy video conferencing systems
• Industry Standard Design – Investment
protection, with industry standards including
H.323, LDAP/H.350, XMPP, NTLMv2 and
• Powerful internal Gatekeeper supporting
hundreds of sites with the ability to monitor
quality and control bandwidth.
• Easily schedule multipoint calls on bridge
resources using included web user interface,
Microsoft , or IBM plug-ins
Polycom CMA 4000 Specifications
Software Specifications
Network Infrastructure Protocols
• H.323
• SIP device Provisioning and Management
• LDAP/H.350
• HTTPS/XML Provisioning
• TLS – Security
System Capacities and Licensing
• 100 – 400 seats
The Polycom CMA seat capacity scales
from 100 to 400 devices depending on the
licenses selected. The entry-level platform
comes preconfigured with a baseline capacity
of 100 CAL (Client Access Licenses).
Additional licensing is offered in 100 pack
increments up to 400 total. When applied
to the system an expansion license pack
augments the device license count. For
example, applying a 100-device expansion
license pack to a baseline system will yield
a total license count of 200 concurrent
licenses. Where applicable, the number of
concurrent calls supported by CMA is derived
from the number of device licenses with 30%
or 60% of total device license depending
on Routed vs. Direct mode. As an example a
system licensed for 400 devices supports up
to 120 concurrent calls in Routed Mode and
up to 240 calls in Direct Mode.
Hardware Specifications
• Form Factor: 1U Rack-mountable chassis
• 30.41’’ (77.24cm) D x 16.69’’ (42.39cm) W
x 1.68’’ (4.26cm) H with bezel attached
• Rack Weight 35lbs (15.87 Kg), maximum
• AC configuration with standard single or
redundant 750W hot-plug auto-switching
universal 110/220V AC power supplies
• Proc: 1x E5506 quad-core Intel
Xeon Processor, 2.13 Ghz with Turbo
Hyperthreading or better
• H DD: 1x 72gb 15,000rpm
• Power: 2x Power supplies (Redundant conf.)
• Drives: CD/DVD Reader
• Other: USB 2.0 compatible ports, 4x
10/100/1000 Ethernet cards
• Rack: Rack Mounting Rail options
• Appearance: Polycom Productized Face
plate or bezel
• Temperature
-- Operating: 10º C to 35º C (50º F to 95º F)
-- Storage: -40º C to 65º C (-40º F to 149º F)
• Relative Humidity (non-condensing) –
Operating (twmax=29C): 20% to 80%
Storage (twmax=38C): 5% to 95%
Maximum Humidity Gradient: 10% per hour,
operational and non-operational conditions
• Vibration
-- Operating: 0.26G at 5Hz to 350Hz for 2 min
-- Storage: 1.54Grms Random Vibration at
10Hz to 250Hz for 15 minutes
• Shock
-- Operating: 1 pulse of 41G for up to 2ms
-- Storage: 6 pulses of 71G for up to 2ms
• Altitude
-- Operating: -16m to 3,048m (-50—10,000 ft)
-- Storage: -16m to 10,600m (-50—35,000 ft)
Regulatory Compliance
FCC (U.S. only) Class A, ICES (Canada) Class
A, CE Mark (EN 55022 Class A, EN55024,
EN61000-3-2, EN61000-3-3), VCCI (Japan)
Class A, BSMI (Taiwan) Class A, C-Tick
(Australia/New Zealand) Class A, SABS
(South Africa) Class A, CCC (China) Class A, MIC
(Korea) Class A, UL 60950-1, CAN/CSA
C22.2 No. 60950-1, EN 60950-1, IEC 60950-1
Other Requirements
• OEM/Version Windows Server 2003
(included on server)
• Microsoft SQL Server 2005
(Optional External DB)
• Microsoft Active Directory 2003 (Optional)
• Windows 2000/Windows XP/Windows Vista
• Microsoft Internet Explorer 6.x or higher
• Adobe Flash Player version 9.0 or higher
• Firefox 2.5, 3.0 for Windows or Mac, Safari 3.x
Polycom CMA Desktop – PC Software
• Supported Microsoft PC Operating
Systems: Windows XP with SP2 or greater
Windows XP Professional – 32 bit
Windows Vista, Microsoft Windows Vista SP1
Windows Vista Enterprise
Windows Vista Business
• DirectX 9.0b or 10.0 compatible adapter
• Client Supported Languages: English,
French, German, International Spanish,
Simplified Chinese, Korean, Japanese
Technical Documentation
Award-winning documentation for setting up,
maintaining, and using the system available at
For the latest interoperobility list, go to:
Learn More
For more information, visit www.polycom.
com, call 1-800-POLYCOM, or contact your
Polycom sales representative.
Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.POLYCOM or +1.925.924.6000
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