SOFTWARE UPGRADE GUIDE NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. Mitel Networks is a trademark of Mitel Networks Corporation. Internet Explorer is a trademark of Microsoft Corporation. Netscape Navigator is a trademark of Netscape Communications Corporation. Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged. Revision A 5055 SIP Phone Software Upgrade Guide Upgrading the Software of the SIP Phone Viewing the Software Version Using the Web Configuration Tool 1. Access the Web Configuration Tool (see The Web Configuration Tool in the 5055 SIP Phone User guide). If the Web Configuration Tool is currently opened, click Home. 2. The main and boot software versions are displayed near the top of the home page. Using the SIP Phone Menu Interface 1. Press the Menu key. 2. Press the Line 2 key. The main and boot software versions are displayed. 3. Press the Menu key to return to the default display. Upgrading the Software You upgrade the SIP Phone by downloading the new software from the appropriate TFTP server (the TFTP server is programmed with the Network Configurations). CAUTION: During this procedure, DO NOT remove power from the SIP Phone while software is downloading or the phone is rebooting. This may result in severe damage to your SIP Phone. 1. Restart the SIP Phone: • Press the Menu key. • Press *, then 0 on the keypad. The SIP Phone restarts. 2. When the display shows “Booting…”, press and hold the 2 key on the keypad. This upgrades the boot firmware of the SIP Phone. 3. When “UPGRADE FIRMWARE?” appears, release the key and press the YES softkey. 4. If needed, enter the download site’s TFTP address, (please visit Mitel.com for the most current information on TFTP addresses). Press the key. The software starts downloading. 5. When the new software has finished downloading, the SIP Phone reboots. This process may take a minute or two, and is complete when the display shows a time and date on the top line of the display (default display). 6. Once the time and date are displayed, restart the SIP Phone: • Press the Menu key. • Press *, then 0 on the keypad. The SIP Phone restarts. 7. When the display shows “Booting…”, press and hold the 1 key on the keypad. This upgrades the main firmware of the SIP Phone. 8. When “UPGRADE FIRMWARE?” appears, release the key and press the YES softkey. 9. If needed, enter the download site’s TFTP address (216.191.234.138), and press the key. The software starts downloading. Software Upgrade Guide 10. When the new software has finished downloading, the SIP Phone reboots. This process may take a minute or two, and is complete when the display shows a time and date on the top line of the display (default display). 11. Once the time and date are displayed, you must reset the settings of the SIP Phone to factory defaults (note: this procedure will erase all your settings then replace them by the factory defaults): • Press the Menu key. • Press * on the keypad. • Press # on the keypad. • Press and hold the 3 key on the keypad until “USE FACTORY DEFAULTS?” is displayed. • Press the YES softkey. The settings are reset, and the phone reboots. 12. When the time and date are displayed, you must reprogram the SIP Phone (see Setting Up User Profiles, Creating/Modifying a SIP Account and Modifying the Network Configuration in the 5055 SIP Phone User Guide).