INFORMATION SHEET MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND UNPRECEDENTED CONVENIENCE FOR EMPLOYEES WHO REQUIRE COMMUNICATIONS MOBILITY AROUND THEIR OFFICE SPACE The MiVoice 5610 DECT Handset / IP DECT Stand solution is ideal for users in retail markets, such as stores or car dealerships, health care locations, such as clinics, dental or medical offices, and small businesses who only require a small number of cordless handsets to augment their VoIP solution. MOBILITY SOLUTION By leveraging the Dynamic Extension capabilities of the MiVoice Business and MiVoice Office communications solutions, customers are able to “twin” a MiVoice 5610 DECT Handset with a MiVoice 5300 Series IP Phone, providing an integrated user experience at the desktop. The cordless MiVoice 5610 DECT Handset is perfect for users who want the convenience of a cordless handset but need to be able to access more telephony features, such as caller ID, call transfer, conferencing, etc. while away from their desk. And because the 5610 DECT Handset is supported behind the MiVoice Border Gateway (Mitel Teleworker Solution), it can be used as a Teleworker device, making it even more convenient. The Mitel MiVoice 5610 DECT Handset and Mitel IP DECT Stand for the Mitel MiVoice 5300 Series IP Phones is a unique accessory that offers unprecedented convenience and mobility for IP Phone users. The MiVoice 5610 DECT Handset, with full dial pad and vibrant, illuminated color screen, gives users the freedom and mobility to move away from their desk within their office or adjacent offices. The IP DECT Stand simply snaps onto a MiVoice IP Phone, and supports up to eight MiVoice 5610 DECT Handsets. Working behind the MiVoice Business (formerly Mitel Communications Director), and the MiVoice Office (formerly Mitel 5000 Communications Platform), SIP call processing functionality is provided on these sleek cordless handsets, providing an easily implemented mobility solution for small and medium business (SMB) and enterprise markets. BROAD MARKET APPEAL The cordless MiVoice 5610 DECT Handset and IP DECT Stand have a broad appeal across a number of vertical markets. Customers who require a low cost cordless handset solution will appreciate the simplicity and the range provided by the IP DECT technology for personal area mobility. Hotel guests will appreciate the convenience of additional cordless phone extensions in their rooms, while IT staff will appreciate the cost savings of servicing an entire room or suite of rooms with a single LAN drop. MIVOICE 5610 DECT HANDSET AND IP DECT STAND FEATURES MIVOICE 5610 DECT HANDSET The MiVoice 5610 DECT Handset is a full featured SIP cordless handset that is supported on the IP DECT Stand. FEATURES INCLUDE: ·Color, illuminated display (128 x 128), with auto dimming · Full dial pad with navigation keys, soft keys, answer and end keys ·Two-line capability (e.g. answer call on one line, place that call on hold and initiate a call on a second line) ·Can be part of MiVoice unified communications platform’s Dynamic Extension function ·Menu (OK) Key provides graphical menu options for Contacts, Settings, Messages and Call Logs ·Settings allow users to adjust audio preferences, ringer melodies, telephony functions, call forwarding options, and to access system and network settings ·Message Key provides access to voice mail box and displays softkey prompts for voice mail functions ·Call Logs displays up to 30 call entries (all, missed, incoming, outgoing) with a date and time stamp ·Contacts List: Stores and manages personal contacts and allows speed dials for contacts to be created or groups of contacts to be created ·Speakerphone capable, with adjustable volumes ·Nine polyphonic ring tones INFORMATION SHEET | MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND ·Distinctive ringing based on Calling Line ID ·Display features time and date, user name, connection status, battery status, call log and options softkeys ·Multiple language support: English, French, Spanish, German, Italian, Dutch, Portuguese, Swedish, Finnish, Danish and Slovenian ·Supports Conferencing, Call Transfer, Call Waiting, Call Forwarding, Hold and many more SIP telephony features from the MiVoice Business and MiVoice Office communications solutions ·Supports operating time of eight hours talk / 240 hours standby ·Ringer and speaker volume controls including mute ·Low battery and out of range audible warnings ·Standard headset support (2.5 mm jack) ·Message waiting indicator (missed calls, voice mail) ·Hearing Aid Compatible (HAC) handset ·Desktop charger included IP DECT STAND The IP DECT Stand acts as a DECT base station for the cordless MiVoice 5610 DECT Handset. It provides IP DECT to SIP gateway functionality. ·Supports up to eight handsets / three simultaneous calls ·Supported across a range of MiVoice IP Phones: Mitel 5312 / 5324 / 5320 / 5320e / 5330 / 5330e / 5340 / 5340e / 5360 IP Phones ·Configurable via web configuration interface ·Provides web-based configuration utility which allows installation and configuration of the IP DECT Stand and MiVoice 5610 DECT Handsets ·MiVoice 5610 DECT Handsets are firmware upgradable “over the air” via the IP DECT Stand using the Web Configuration Utility ·DECT-based design: DECT 6.0 cordless technology provides higher quality voice transmission, density, and less interference compared to Bluetooth CALL FEATURES GENERAL TELEPHONY CALL CONFERENCE – 1 HANDSET + 2 EXTERNAL VOIP CALLS VIA IP DECT STAND HANDSET SUPPORT ON-HOOK DIALING CALLER ID CALL WAITING 8 simultaneous handsets supported; maximum 6 alerting handsets at a time (3 simultaneous calls) Pre-dial numbers before pressing Off-hook button Yes (Calling Name and Calling Number) Yes (Calling Name and Calling Number) A 5610 DECT Handset with an external VoIP call can establish a 3-party conference with another VoIP call CONFERENCING CALL HOLD DISTINCTIVE RINGING CALL LOG SPEED DIAL Two 5610 DECT Handsets and one external VoIP call OR one 5610 DECT Handset and two external VoIP calls A 5610 DECT Handset with Based on CLID in IP an external call on VoIP can put the conversation on hold. The handset can make internal and external calls while the VoIP party is on hold. Hold state is left by retrieving the call, entering a 3-party conference, or by terminating the call. 30 numbers including incoming, outgoing, missed calls Yes CALL HANG UP SPEAKERPHONE Pressing the CLR (Red) Key or upon return to charging cradle Yes 2 | MITEL DATA SHEET AUTO ANSWER FROM CRADLE SPEED DIAL Support to automatically pickup incoming call when handset lifted 30 numbers including incoming, outgoing, missed calls INFORMATION SHEET | MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND IP DECT STAND SPECIFICATIONS CONNECTOR INTERFACES POWER SUPPLY GATEWAY MAINS ADAPTER POWER CONSUMPTION Input: 100-240 VAC 50-60Hz Output Nom: 12VDC 1.5 W (typical) 300mA One end with DC pin and one end for C7 unpolarized cord insertion KEYS LED INDICATORS One key for registration and reset. Short press: registration Long press: restore to factory defaults. 4 ORANGE LEDS WITH FUNCTIONS POWER LAN INTERFACE Input: 100-240 VAC 50-60Hz Standard: 10BASE-T (IEEE 802.3 10Mbps) Connector: RJ45 8/8 1. Power 2. Network 3. Registered 4. Active call RF FREQUENCY BANDS OUTPUT POWER ANTENNA 1880 – 1900 MHz (EMEA) 1920 – 1930 MHz (USA/CA) <250 mW (for USA/CA < 140mW) Two PCB antennas for diversity SOFTWARE UPDATES INTEROPERABILITY RANGE DOWNLOADABLE DECT INDOOR OUTDOOR Yes, by means of wired interface from PC and over the LAN interface (Remote firmware update HTTP / TFTP) ·DECT interface (3081) ·DECT 6.0 (3080) ·Wi-Fi® friendly 50 meters (150 feet) 300 meters (900 feet) SUPPORTED MiVOICE IP PHONES SYSTEM REQUIREMENTS MiNET AND SIP MODE ·MiVoice Business – Release 4.1 or later (formerly Mitel Communications Director) ·MiVoice Office – Release 6.0 or later (formerly Mitel 5000 Communications Platform) ·MiVoice Border Gateway – Release 7.1 ·5312 IP Phone ·5324 IP Phone ·5320 IP Phone ·5320e IP Phone ·5330 IP Phone · 5330e IP Phone · 5340 IP Phone · 5340e IP Phone · 5360 IP Phone (MiNET only) MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND | 3 INFORMATION SHEET | MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND MiVOICE 5610 DECT HANDSET SPECIFICATIONS INTERFACE HANDSET BATTERY BATTERY TYPE BATTERY LIFETIME WIRED HEADSET INTERFACE Lithium-ion 650mAh Talk time >12 hours, Standby >200 hours 2.5 mm standard mono-jack DESKTOP CHARGER RF POWER (AC/DC) CHARGING TIME FREQUENCY BANDS OUTPUT POWER ANTENNA Output Nom: 6VDC 350mA Input: 100-240 VAC 50-60Hz One end with DC pin and one end for C7 unpolarized cord insertion Empty battery recharged in < 6 hours 1880 – 1900 MHz (EMEA) 1920 – 1930 MHz (USA/CAN) <250 mW (for USA/CAN < 140mW) One wired antenna DISPLAY TYPE NUMBER OF CHARACTERS FOR TEXT LINE CHARACTER SET NUMBER OF LINES 64K CSTN type Color LCD ·128 x 128 pixel display · 1 line for soft keys with backlight 64K colors ·1 line status · 1.5” display ·6 lines for content (menus e.g.) · Each line 16 pixels high 16 ISO 8859-1 or Unicode Standard 4.1 KEYS ·Keypad: 0-9, * and # ·Off-hook key ·Loudspeaker ·On / Off key ·C-key (clear) ·Power on / off ·Recall key (enquiry) ·Menu ·“OK” Key ·Confirmation-key ·Up / Down Navigation ·Left / Right Navigation ·Volume Up and Down MENU SETTINGS / INDICATORS ·Battery indication ·Confirmation for menu selection ·Coverage warning ·Key click ·Voice mail message waiting – icon based ·Polyphonic ring tones – 9 melody selections ·Ringer melody types – distinctive ringing. Depending on the type of the incoming call it is possible to select a distinctive ringing different ringer melody. The following call types (call class) are distinguished: Internal Call, VoIP Call. ·Adjustable volume earpiece – 6 levels ·Adjustable volume headset – 6 levels 4 | MITEL DATA SHEET ·Adjustable volume loudspeaker – 6 levels ·Adjustable ringer volume – 7 levels including “off” ·Automatic encryption (secure calls) according to DECT standard ·Call duration display only at the end of call ·Call log list – last 30 numbers including all missed, outgoing and incoming calls ·Call reject option ·Calling Line Identification (CLID) ·Calling name support when matching with local phonebook or when received from the IP DECT Stand ·Date / time display ·Date / time stamp / logged calls / messages ·Display update / refresh – when the DECT system provides (updated) display information, then the handset will use this info to update the handset’s display ·Hands-free mode – half duplex ·Headset connection (incl. microphone) ·Illuminated display ·Illuminated keyboard ·Key click on / off ·Keypad lock ·Last number redial ·Loudspeaker for monitoring / hands-free ·Microphone mute ·Multiple language support: English, French, Spanish, German, Italian, Dutch, Portuguese, Swedish, Finnish, Danish, Slovenian ·Pre-dial number preparation – edit before dial ·Shared phone book in base. Phonebook database with 170 entries are stored in IP DECT Stand Up to 8 handsets can access the stand and share the phonebook database ·Recall / hold ·Removable belt-clip ·Ringer mute during call (silence) ·Ringer on / off ·Silent charging INFORMATION SHEET | MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND TECHNICAL SERVICE FEATURES SOFTWARE SERVICE MENU DOWNLOADABLE FWU OTA By means of aspecial key sequence, a special service menu can be accessed (Menu used for production test) Yes, by means of wired interface from PC Firmware upload over the air interface is only for SIP DECT systems and with the IP DECT Stand gateway PHYSICAL DIMENSIONS (L X W X H) WEIGHT Phone: 12.6 cm x 4.4 cm x 1.8 cm (4.9 x 1.6 x 0.8 in) Stand: 15 cm x 17.5 cm x 5 cm (6.0 x 6.9 x 1.9 in) Phone: 90 g (3.2 oz) Stand: 230 g (8.1 oz) ENVIRONMENTAL CONDITIONS OPERATIONAL STORAGE VIBRATION (PACKED) Temperature Phone: -20°C to +65°C Stand: 0°C to +45°C Humidity Phone: 95% at 29°C Stand: 95% at 29°C DROP TEST (CARTON) ·Free vibration: 1Hr (Random) ·With full carton packaging ·Fixed vibration: 1Hr (3-axis each) ·Four corner, six faces and 12 edge on hard wooden ground, ·Freq.: 5Hz ·Height: 76cm under 9.5kg, 61cm if weight ·Acceleration: 1.2g between 9.5kg to 18.5kg, 46cm if weight between 18.5kg to 27.5kg, 30.5cm if over 27.5kg DROP TEST (GIFT BOX) SILK-SCREEN AND PAINT ABRASION TEST (PLASTIC) ·Floor Type: Concrete RCA machine, 2 meters at 170g ·Height: 95 cm. ·Direction and times: One time for each face. One time for each corner REGULATOR Y APPROVALS EMC SAFETY TELECOM CANADA: CSA C22.2 No. 60950-1 USA: UL 60950-1, First Edition EU: EN301 489-1/-6 EN55022 EN55024 CANADA: ICES-003 (CLASS B) IC RSS-GEN Issue 1: 2005 and IC RSS-213 Issue 2:2005 USA: CFR Title 47, Part 15 (CLASS B) SAR for handset: IEEE C95.1-1991, FCC OET Bulletin 65 (Supplement C) Radio Test: DECT 6.0 EU: EN50360: 2001 EN60950: 2006 and IEC60950 Radio Test: EN301 406 CANADA: CS-03 Issue 9: 2005 (Hearing Aid Compatible) USA: FCC part 68 (CFR 47) (Hearing Aid Compatible) US Americans with Disabilities Act (ADA) (HAC and Volume Control) MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND | 5 INFORMATION SHEET | MITEL MiVOICE 5610 DECT HANDSET AND IP DECT STAND SYSTEM INTERFACE SPECIFICATIONS HANDSET BATTERY ·G.711 (64 kbps, A-law & u-law) ·G.729AB (License applies) ·iLBC (Internet Low Bit Rate CODEC) (RFC 3951/RFC 3952) RF RFC3261 RFC3263 RFC3264 RFC3515 SIP 2.0 Locating SIP Servers, Fail-over over SIP and DNS server, DNS SRV Offer / Answer Model with SDP ·REFER method support ·Draft transfer mode Draft-ietf-sipping-cc-transfer-07 RFC3265 RFC2976 RFC2833 RFC3842 Subscription for MWI events DTMF INFO method In-Band DTMF / Out of band DTMF support Message Waiting Indication RFC3265 RFC3550 AND RFC3551 RFC3325 RFC3581 Subscription for MWI events RTP and AVP P-Asserted Identity Rport RFC3891 RFC2543 NUMBER OF SIP REGISTRATIONS SIP CONFIGURATION Replaces header support Hold Up to eight simultaneous active registrations with eight SIP servers / registrars ·Via http-page or from handset ·Digest / basic authentication ·STUN Client (NAT Traversal) ·Broadsoft Broadworks Rel 14.0 ·AccessDeviceInteropTestPlan – R140 compliance WEB SERVER ·Embedded web server HTTP ·Easy configuration of the phone, remote configuration via Management Interface ·Reasonable customization of the Web Interface to customer branding ·Password protection OTHER FEATURES REMOTE FIRMWARE UPDATES QUALITY OF SERVICE IP QUALITY Yes (HTTP / TFTP) Type of Service (ToS) including DiffServ Tagging, and QoS per IEEE 802.1p/q ·NetEQ by GIPS (License applies) ·Wi-Fi friendly ·Warning – Network outage, VoIP service outage ·Packet Loss Concealment support ·Sequence Error Handling ·Adaptive Jitter Buffer support MITEL | SIMPLY COMMUNICATING® 11.13.13 mitel.com GLOBAL HEADQUARTERS U.S. EMEA CALA ASIA PACIFIC Tel: +1(613) 592-2122 Fax: +1(613) 592-4784 Tel: +1(480) 961-9000 Fax: +1(480) 961-1370 Tel: +44(0)1291-430000 Fax: +44(0)1291-430400 Tel: +1(613) 592-2122 Fax: +1(613) 592-7825 Tel: +61(0) 2 9023 9500 Fax: +61(0) 2 9023 9501 FOR MORE INFORMATION ON OUR WORLDWIDE OFFICE LOCATIONS, VISIT OUR WEBSITE AT MITEL.COM/OFFICES THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate as of the date of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains. M MITEL (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the registered trademarks of their respective holders. © Copyright 2013, Mitel Networks Corporation. All Rights Reserved.