Return Product Form for Coupled Cavity Traveling Wave Tubes

Returned Product Form for
Coupled-Cavity
Traveling-Wave Tubes

Quality System Documentation
Proper Completion of This Form is Vitally Important to the Prompt
and Efficient Handling of Product Warranty Claims.
I.
This claim form, properly completed, must accompany any returned Product and be received by CPI Microwave Power
Products (MPP) prior to expiration of the adjustment period. Compliance with this requirement assures the user of the
most prompt and thorough service possible. A Product returned within the adjustment period, but without the
completed Returned Product Form, will be treated as out of warranty.
II.
Complete the following information regarding the Product being returned:
A. Returned Material Authorization No.:
(Call CPI/MPP Customer Service Department to obtain this number.)
B.
Product Type:
CPI Part No.:
Serial No.:
Customer Part No.:
C.
Customer Purchase Order No.:
Date of Purchase Order:
D. Control Specification No.:
(Check one)
E.
Dated:
Document of CPI 
Document of your company 
Contract Warranty (either CPI Warranty Code or specification paragraph):
Filament Hours:
Adjustment Time:
Warranty Adjustment Began:
(months)
Expires:
III. Claim is made against warranty based on the following:
A. Specifications(s) not met by the Product (list by specification and paragraph number):
Updated Pub. 5447 to QSD format
Verify revision before use.
MK 4023-3004
Rev. –
ECO: MPP615204
Date: 2/1/16
Page 1 of 3
Returned Product Form for
Coupled-Cavity
Traveling-Wave Tubes

Quality System Documentation
PLEASE FILL IN FOR FAILED PRODUCTS:
(Place an “X” in the appropriate box to show what variance from
normal was seen at the time of product failure.)
*Product
S/N
Product
Type
Date
Date
Filament
Radiate
Filament
Beam
Body
High-Voltage
W/G
Coolant
Mechanical
Installed
Failed
Hours
Hours
Current
Current
Current
Arcs
Arcs
Flow
Problems
Lo
Hi
Lo
Hi
Nml
Hi
No
Yes
No
Yes
Nml
Lo
No
Yes
ElectroMagnet
Current
Nml
Lo
*It is necessary to have the Product serial number rather than the system serial number.
B.
Describe the circumstances and/or sequence of events under which the Product failed. Include remarks relating to
installation problems, system anomalies, and so forth.
IV. System used in
Serial No.:
V. Purchaser’s Name:
Address:
Telephone:
Claim made by:
Name of person to contact for additional information:
Telephone:
(Signature)
(Date)

MK 4023-3004

Rev. –
ECO: MPP615204
Date: 2/1/16
Page 2 of 3
Returned Product Form for
Coupled-Cavity
Traveling-Wave Tubes

Quality System Documentation
Return completed form with Product promptly to
Communications & Power Industries LLC
Microwave Power Products Division
Building 2 Receiving
811 Hansen Way
Palo Alto, CA 94303-0750
Attention: Returned Products/RMA #____________
Tel:
Fax:
E-mail:
(650) 846-3900
(ask for MPP Customer Service Department)
(650) 856-0705
[email protected]
CAUTION
DAMAGE CAN OCCUR IF COOLANT IS NOT REMOVED BEFORE PRODUCT SHIPMENT.
MK 4023-3004
Rev. –
ECO: MPP615204
Date: 2/1/16
Page 3 of 3