GE 2013 second quarter performance July 19, 2013 – Financial results & Company highlights Caution Concerning Forward-Looking Statements: This document contains “forward-looking statements” – that is, statements related to future, not past, events. In this context, forward-looking statements often address our expected future business and financial performance and financial condition, and often contain words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “see,” or “will.” Forward-looking statements by their nature address matters that are, to different degrees, uncertain. For us, particular uncertainties that could cause our actual results to be materially different than those expressed in our forward-looking statements include: current economic and financial conditions, including volatility in interest and exchange rates, commodity and equity prices and the value of financial assets; potential market disruptions or other impacts arising in the United States or Europe from developments in the European sovereign debt situation; the impact of conditions in the financial and credit markets on the availability and cost of General Electric Capital Corporation’s (GECC) funding and on our ability to reduce GECC’s asset levels as planned; the impact of conditions in the housing market and unemployment rates on the level of commercial and consumer credit defaults; changes in Japanese consumer behavior that may affect our estimates of liability for excess interest refund claims (GE Money Japan); pending and future mortgage securitization claims and litigation in connection with WMC, which may affect our estimates of liability, including possible loss estimates; our ability to maintain our current credit rating and the impact on our funding costs and competitive position if we do not do so; the adequacy of our cash flow and earnings and other conditions which may affect our ability to pay our quarterly dividend at the planned level; GECC’s ability to pay dividends to GE at the planned level; our ability to convert pre-order commitments into orders; the level of demand and financial performance of the major industries we serve, including, without limitation, air and rail transportation, energy generation, real estate and healthcare; the impact of regulation and regulatory, investigative and legal proceedings and legal compliance risks, including the impact of financial services regulation; our capital allocation plans, as such plans may change and affect planned share repurchases and strategic actions, including acquisitions, joint ventures and dispositions; our success in completing announced transactions and integrating acquired businesses; the impact of potential information technology or data security breaches; and numerous other matters of national, regional and global scale, including those of a political, economic, business and competitive nature. These uncertainties may cause our actual future results to be materially different than those expressed in our forward-looking statements. We do not undertake to update our forward-looking statements. “This document may also contain non-GAAP financial information. Management uses this information in its internal analysis of results and believes that this information may be informative to investors in gauging the quality of our financial performance, identifying trends in our results and providing meaningful period-to-period comparisons. For a reconciliation of non-GAAP measures presented in this document, see the accompanying supplemental information posted to the investor relations section of our website at www.ge.com.” “In this document, “GE” refers to the Industrial businesses of the Company including GECC on an equity basis. “GE (ex. GECC)” and/or “Industrial” refer to GE excluding Financial Services.” GE’s Investor Relations website at www.ge.com/investor and our corporate blog at www.gereports.com, as well as GE’s Facebook page and Twitter accounts, contain a significant amount of information about GE, including financial and other information for investors. GE encourages investors to visit these websites from time to time, as information is updated and new information is posted. 2Q’13 overview Our environment slightly improved from first quarter • Emerging markets resilient • Europe stabilizing with orders +2%, but still challenging • U.S. mixed but strong orders +20% • Orders +4% with growth in equipment and services … backlog increased to $223B Delivered $0.36 operating EPS, (5)% with Industrial segment profit +2% • GECC earnings (9)% in line with asset reduction … ENI at $391B • Positive items of $.02 more than offset by $.04 of restructuring & other items … includes $.02 in Industrial restructuring & continues to offset 1Q NBCU gain Executing on operating priorities • Industrial segment margins +50 bps. with growth in 6/7 segments • Industrial cost out continues … $474MM through the first half • Generated $5.3B CFOA YTD excluding NBCU deal-related taxes ($3.7B total CFOA); GE Capital dividend $1.9B … planning up to $6.5B in 2013 Disciplined & balanced capital allocation • $9.9B cash returned to investors YTD … $4.0B dividends & $5.9B buyback • Closed Lufkin in July, Avio on track for 2H 2 2Q’13 orders $24.1B, +4% ($ in billions) Power & Water Oil & Gas Energy Mgmt. Aviation Healthcare Transportation Total Equipment $ V% $3.0 2.8 1.7 3.2 2.8 0.4 $13.5 (5)% 42 23 7 4 (45 ) 6% Services $ $3.0 2.3 0.5 2.6 2.0 0.6 $10.6 V% 2% $175 8 Equip. 46 8 1 Services 129 (2 ) 7 '10 2% Orders price profile +0.9% +1.6% P&W O&G +0.3% EM (1.4)% $216 $223 $200 $201 $204 $203 $210 53 53 52 50 53 56 57 147 148 152 153 157 160 166 '11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 Highlights Equipment +6% … book-to-bill 1.1 +2.5% +0.8% Backlog +0.4% Aviation Healthcare Trans. Service orders +2% with 5/6 segments … P&W services up 13% excluding Europe, Aviation commercial spares +19% China +20%, India +69%, Sub-Saharan Africa +44%, Europe +2%, U.S. +20% Backlog +$7B … Aviation and Oil & Gas Positive orders pricing in 5/6 segments Solid orders performance; continue to add price to backlog 3 Growth dynamics ($ in billions) Growth markets Services Industrial segment revenue Revenue +5% $9.3 $9.8 $10.8 Technical progress +2% $11.1 + $26B Paris Air Show wins for GE & partners … $9B AirAsia CFM LEAP engines/services + Launched Brilliant Wind Turbine ... storage + advanced forecasting = predictable power + CFM LEAP core tests exceeding fuel burn expectations 2Q'12 2Q'13 2Q'12 2Q'13 + Healthcare … 21 launches through 1H; 29 slated for 2H ASEAN +24%, S.S. Africa +66%, Russia/CIS +14%, China +4%, India +32%, Latin Am. 11% Growth in Transportation, Aviation, Energy Mgmt., and Oil & Gas + $3.3B Lufkin acquisition completed breadth in artificial lift Mining-related regions remain challenged Margins up 70 bps. + First Evolution Series locomotive comes out of Ft. Worth, TX plant Aviation +14%, Transportation +23%, Healthcare +10%, Oil & Gas +6% Backlog +$6B to $166B + GE Predictivity … Taleris launches Intelligent Operations with Etihad Airways … 14 advanced gas path upgrades YTD in Power & Water Segment revenue in line with our expectations 4 Operating profit margins ($ in millions) 2Q V pts. TY Mix 0.1 = Value gap 1.0 ++ (0.1) = Simplification 0.5 ++ P&W volume timing / other (1.0) -/= Second quarter 14.8% 15.3% Dynamics +0.5 pts. + Strong price performance $239 + Material deflation $137 2Q'12 2Q'13 2Q OP % Power & Water Oil & Gas Energy Mgmt. Aviation Healthcare Transportation H&BS 19.0 % 13.5 1.6 20.1 16.2 19.6 3.9 V pts. 0.1 pts. 0.7 1.4 1.1 0.8 1.6 -- R&D + Investing for growth … R&D +2% – P&W volume schedule (0.8) – FX & other inflation (0.2) On track for planned 70 bps. increase in 2013 5 Generating cash ($ in billions) Total CFOA Consolidated cash $89B 2QYTD CFOA GE cash balance walk V% $6.8 Beginning balance 1/1/13 GECC dividend Industrial $3.0 $4.0 (ex. NBCU deal-related tax & pension) NBCU tax/pension $3.7 (46)% $1.9 (35)% $3.3 (17)% CFOA (ex. NBCU deal-related taxes) 5.3 Dividends (4.0) P&E (1.8) NBCU JV sale 16.7 $(1.6) NBCU deal-related taxes (1.6) 2013 Acquisitions (0.2) Buyback (5.9) Change in debt/FX/other (4.8) $(0.2) 2012 Total $15.5 2Q Industrial CFOA +60% ex. NBCU tax/pension Working capital build to support 2H volume NBCU deal-related taxes dampen CFOA by $1.6B GE Capital 2Q dividends $1.9B, up to $6.5B total year 2H M&A … Lufkin closed, Avio on track June 2013 On track to return $18B cash to investors in 2013 $19.2 6 2Q’13 consolidated results ($ in millions) ($ in billions – except EPS) Revenues – Industrial sales – Capital revenue 2Q’13 V% Revenues $35.1 24.6 11.0 (4)% (2) (3) $ Operating earnings Operating EPS Continuing EPS Net EPS 3.7 .36 .31 .30 (8) (5) (9) 3 CFOA YTD – Industrial – Industrial (ex. NBCU, Pension) 3.7 1.8 3.3 (46) (54) (17) 2Q’13 8% 17 1 2Q’12 12% 20 5 Tax rate – GE (ex. GECC) – GECC Power & Water V% $5,715 (17)% Segment profit $ $1,087 V% (17)% Oil & Gas 3,955 9 532 14 Energy Mgmt. 1,981 6 31 F Aviation 5,303 9 1,067 16 Healthcare 4,490 - 726 5 Transportation 1,597 2 313 11 H&BS 2,127 5 83 5 Industrial 25,168 (1 ) 3,839 2 GE Capital 10,980 (3 ) 1,922 (9 ) Total segments $36,148 (2)% $5,761 (2)% 7 2Q’13 other items EPS impact Restructuring & other charges $(.03) Structural cost … $.02 Industrial, $.01 Capital Asset impairment (.01) In Corporate Industrial tax benefits .01 Tax audit resolution GECC Fleet Canada exit .01 Tax in CLL Discontinued operations (.01) WMC GE Money Japan EPS dynamics Operating EPS Industrial gain/restructuring 1Q 2Q YTD $0.39 $0.36 $0.75 .04 (.02) .02 8 Industrial segments ($ in millions) Power & Water 2Q’13 Oil & Gas $ V% 2Q’13 Revenues $5,715 (17)% Revenues Segment profit $1,087 (17)% Segment profit 2Q dynamics $ V% $3,955 9% $532 14% 2Q dynamics • $6.0B orders (1)%, Europe (40)% ... equipment (5)% driven by Thermal (50)%, partially offset by Wind +55% ... services 2% • $5.0B orders, +24% … equipment +42% with Turbomachinery +74% and Subsea +30%, services +8% • Revenue … Thermal (28)% & Wind (54)% on lower unit shipments, Distributed Power +4% ... services (3)%, +6% ex. Europe • Revenue ... equipment +11% driven by Subsea +28% and Drilling & Surface +19%; services up 6% • Segment profit ... margins +10 bps. driven by value gap and mix P&W total year dynamics: Volume in line with EPG framework Services margins continue to improve On track for $250 SG&A reduction • Segment profit ... margins +70 bps. driven by stronger value gap and cost reduction Orders strength continues & drives backlog growth Margins expanding driven by value gap 9 Industrial segments ($ in millions) Aviation 2Q’13 Revenues Segment profit Healthcare $ V% $5,303 $1,067 9% 16% 2Q dynamics 2Q’13 Revenues Segment profit $ V% $4,490 -% $726 5% 2Q dynamics • $5.8B orders, +4% … equipment +7%, services +1% … backlog +6% VPQ to $110B • $4.8B orders, +2% … equipment +4% with U.S. +5%, Europe +7%, China +16%; services (2)% • Revenue … equipment +12% driven by higher engine shipments; services +6% … spares rate +21% • Revenue ... growth regions +10% offsetting developed market headwind … Europe (6)%, U.S. flat & Japan (21)% on weak yen • Segment profit ... margins +110 bps. driven by value gap, offsetting higher R&D • Segment profit … margins +80 bps. driven by cost out and simplification Aviation … strong engine deliveries, services; margin expansion Healthcare … strong cost out driving positive leverage 10 Industrial segments ($ in millions) Transportation 2Q’13 Revenues Segment profit 2Q dynamics $ $1,597 $313 V% 2% • Revenue growth driven by services +28% 11% • Margins +160 bps. driven by value gap & services Energy Management 2Q’13 Revenues Segment profit 2Q dynamics Revenues Segment profit • $2.3B orders, +19% … Digital Energy +24% $ V% $1,981 6% • Revenue … Power Conversion +7%, Industrial Solutions +4%, Digital Energy (15)% F • Margins +140 bps. driven by value gap $31 2Q dynamics Home & Business Solutions 2Q’13 • $1.1B orders … equipment (45)% on lighter locomotive & mining volume; services +7% $ $2,127 $83 V% • Revenue … Appliances +8% driven by contract channel, Lighting (4)% 5% • Segment profit … Appliances improving position, Lighting a drag 5% • Positive housing trends continue 11 GE Capital ($ in millions) 2Q’13 $ Revenue $10,980 Pretax earnings 1,950 Net income 1,922 ENI (ex. cash) 391B Net interest margin 5.0% Tier 1 common % (B1) 11.2% V% (3)% (13) (9) (9) 18 bps. 108 bps. 30+ delinquencies 12.55% 12.01% 6.74% 6.69% 6.46% 6.10% 6.08% 2.81% 2.84% 2.27% 2.16% 2.10% 1.90% 2.01% 1.87% 1.88% 1.75% 2Q'12 Assets ($B) $ CLL Consumer Real Estate GECAS EFS V% $174 (6)% 136 1 42 (28) 48 (3) 18 (6) Segment profit ($MM) $ V% $825 828 435 304 60 31% (9) 97 (1) (51) • • • • • Mortgage 12.17% 3Q'12 4Q'12 11.22% 1Q'13 11.80% Consumer Real Estate CLL 2Q'13 2Q dynamics Strong performance by CLL & Real Estate driven by platform & property exits & tax benefits Consumer down $(0.1B) driven by maintaining reserve coverage ENI down $40B VPY, down $11B VPQ Volume up 5%, returns holding CP at $36B, strong cash & equivalents at $70B $1.9B dividend to parent in 2Q 12 2013 operating framework Operating earnings 2013E Industrial +/++ GE Capital + Corporate =/- 2013 drivers No update to operating framework Planning for slower growth in this environment Margin expansion Originations at high returns Continued portfolio rebalancing; lower ENI Planning for ~$3B including ~$0.3B of GECC preferred dividends … expect restructuring to be offset by gains Total operating earnings +/++ CFOA excl. NBCU-related tax $17-20B CFOA incl. NBCU-related tax $14-17B Planning Industrial CFOA & GE Capital dividends ($17-20B) offset by ~$3.2B taxes related to NBCU exit Total revenues Industrial segment organic +2-6%; likely at lower-end of range; GE Capital revenues 0-(5)% 0-5% Not counting on environment improving Many things in our control … backlog, cost out , & capital allocation We compete in diverse, global markets 13 Investor objectives … 1 Double-digit Industrial earnings growth 6/7 segments with earnings growth in 1H, 4 segments >10% Power & Water strengthens during the year 2 Planning 70 bps. margin expansion Good progress in 2Q, flat 1H … on track for total year +70 bps. 3 Significant cash from GE Capital Returned $1.9B cash to parent, planning up to $6.5B in ’13; solid earnings, ENI $391B 4 +2-6% Industrial segment organic revenue growth 2Q organic (1)%, +5% ex. P&W … expect year to be at low end of range 5 Expect to return ~$18B to shareowners Returned $9.9B through dividends and buyback in 1H 14