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ABB North America Customer Service Center
1 800 HELP 365
(1 800 4357 365) Outside US/Canada: +1 440 585 7804
Telephone menu options:
1 Robotics
2 Process Control, Network Management
Systems
3 Instrumentation, Process Analytics
4 Drives, Motors
5 Quality Control Systems (QCS)
6 Low Voltage Products and Systems
7 Power Products
8 Substation Automation
9 Power Generation and Water Utilities
0 General Help
Service emails
Contact Center: [email protected]
Tech Support: [email protected]
Service Sales: [email protected]
Parts and Repair: [email protected]
ABB University: [email protected]
Field Service: [email protected]
Service websites General Services: www.abb.us/service
Product Support: http://SolutionsBank.abb.com
Parts and Repair: http://online.abb.com
ABB University: www.abb.us/abbuniversity
ABB North America Customer Service Center
1 800 HELP 365
(1 800 4357 365) Outside US/Canada: +1 440 585 7804
Telephone menu options:
1 R obotics
4 D rives, Motors
8 Substation Automation
Paint, Powertrain, Body-in-White, Flexpicker,
Press Automation, Weld.
Field Service, Parts, Tech Support, Training.
PCM, Combiflex, IED, Protection Relays,
Microscada, RTU Controls.
1 Technical Support or Field Service
2 Parts
4 Training
5 General Inquiries
2Process Control and
Network Management Systems
Process Control Systems: System 800xA,
Advant Master/MOD 300, Symphony Harmony/
INFI 90, Symphony DCI/System Six.
Network Management Systems: EMS/SCADA,
DMS, BMS.
1 Field Service
2 Parts
3 Technical Support
4 Training
3 Instrumentation and
Process Analytics
1 Field Service
2 Parts
3 Technical Support
4 Training
3BUS095385 C
5Quality Control Systems (QCS)
Quality Control Systems: Advant/Master,
Accuray, 1180,1190, ULMA, Measurex.
1 Field Service
2 Parts
3 Technical Support
4 Training
6 L ow Voltage Products
and Systems (≤480V)
Circuit & Motor protection, Electronic
Controls, PLCs, Panel Switches, Capacitors,
Relays, Soft Starters.
Brands Include: Entrelec, SACE.
7 P ower Products >(600V–800kV)
Medium and High Voltage Products:
Transformers, Relays, Switchgear, Breakers,
Capacitors, Switches.
Brands Include: ASEA, Westinghouse,
BBC, ITE, BerMac.
9 Power Generation and
Water Utilities
Field Service, Parts, Tech Support, Training.
0General Help
1 SupportLine
2 Subscriptions
3 New Products
4 Account Support
0 Speak to Representative
Service emails
Contact Center: [email protected]
Tech Support: [email protected]
Service Sales: [email protected]
Parts and Repair: [email protected]
ABB University: [email protected]
Field Service: [email protected]
Service websites General Services: www.abb.us/service
Product Support: http://SolutionsBank.abb.com
Parts and Repair: http://online.abb.com
ABB University: www.abb.us/abbuniversity
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