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u-link® System Requirements and
Scope of Services
V1.01, December 2015
The contents of this document are proprietary to Weidmüller
and shall not be disclosed, disseminated, copied
or used, except for purposes expressly authorized in writing by Weidmüller
Revision history
Version Date
Change
1.0
11/2015
First edition
1.01
12/2015
Supplement Entry version
Contact address
Weidmüller Interface GmbH & Co. KG
PO Box 3030
32720 Detmold
Klingenbergstraße 16
32758 Detmold
Germany
Phone
Fax
E-mail
Internet
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+49 (0) 5231 14-0
+49 (0) 5231 14-2083
[email protected]
www.weidmueller.com
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Content
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1
Remote Access Service u-link ..........................................................................................................4
2
System Requirements u-link .............................................................................................................5
2.1
General System Requirements u-link ..................................................................................................5
3
Scope of Service „u-link Entry“ .......................................................................................................5
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Remote Access Service u-link®
1
Manufacturing companies need to be able to adapt increasingly quickly to changing customer demands. The
flexibility needed in order to do this can be achieved by having an increased level of automation with a growing
number of software components. This also leads to increasingly complex systems. Next to that expectations of
machinery fleet productivity are also constantly on the rise. Unplanned downtimes inevitably become annoying and
cost a lot of money. To prevent your
customer from that, make sure, that onsite maintenance personnel are supported by your specialists in the event of
a fault. They know your applications right
down to the very last screw, and are able
to quickly identify the possible causes of
a fault. With the customised remotemaintenance solutions from Weidmüller,
you can offer your customers tailor-made
services that cover the entire life cycle of
a machine. These services include rapid
assistance in troubleshooting, and a
support team to provide quick answers to
questions relating to operation, process
optimisation and the servicing of machines and production lines. For this, Weidmüller offers a flexible remote maintenance solution to you, which provides the ability to communicate from remote into field level:
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Customised system management
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Reduced configuration effort
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Individual document administration
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System Requirements u-link®
2
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A computer must meet the listed system requirements to use u-link . If you do not meet the listed require®
ments it is not ensured that u-link works properly. Make sure in advance that your computer meets the system requirements.
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You get access to the u-link portal under the link: https//www.u-link.weidmueller.de
General System Requirements u-link®
2.1
System Requirements
Supported VPN Versions
Windows 7 and Windows 10 Clients
Supported Browser
Internet Explorer, Mozilla Firefox, Google Chrome,
Microsoft Edge (respectively in current version)
Local hard disc
11 MB
Accessibility
Unique Domain by Port 443
(Remark: Check the settings from your firewall and if
necessary configure it that an access is allowed to
the u-link portal.)
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General
®
VPN Client Installation
u-link Client Installation requires local Admin rights
Weidmüller u-link®-ROUTER (supported Firewalls)
IE-SR-2GT-LAN and IE-SR-2GT-UMTS/3G
Scope of Service „u-link® Entry“
User interface
Web portal
Run-time
Not limited, min.12 month from dispatch of the access communication
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u-link Entry can be extend by Weidmüller without a
legal obligation
VPN
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Data volume per month
1GB; is the data volume exceeded, based on one
month period, the bandwidth will be reduced to max.
64Kbit/s
Bandwidth
Up to 500Kbit/s
Protocol
OpenVPN
No. of simultaneous VPN connections
2x (Remote-User <-> Remote Network)
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Web portal
Service
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Encryption
RSA 2048; X509 certificate
Client Installation
u-link Client
Access security
Login by user name and password
User administration
Independently by administrator via integrated user
administration
No. of user
Unlimited
No. of Router
Unlimited
User groups
One group
User permissions
Admin and User
Document management
Document upload to the Web portal
Service Desk
Display of all Router and end devices from the account
Explorer
u-link Explorer for imaging individual corporate
structures and installations
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