NSC DS92LV1023EMQ

DS92LV1023E
30-66 MHz 10 Bit Bus LVDS Serializer
General Description
Features
The DS92LV1023E is a 300 to 660 Mb/s serializer for highspeed unidirectional serial data transmission over FR-4
printed circuit board backplanes and balanced copper
cables. It transforms a 10-bit wide parallel LVCMOS/LVTTL
data bus into a single high speed Bus LVDS serial data
stream with embedded clock. This single serial data stream
simplifies PCB design and reduces PCB cost by narrowing
data paths that in turn reduce PCB size and number of
layers. The single serial data stream also reduces cable
size, the number of connectors, and eliminates clock-to-data
and data-to-data skew.
n 30–66 MHz Single 10:1 Serializer with 300–660 Mb/s
throughput
n Robust Bus LVDS serial data transmission with
embedded clock for exceptional noise immunity and low
EMI
n > 10 kV HBM ESD protection on Bus LVDS output pins
n Guaranteed transition every data transfer cycle
n Low power consumption < 250 mW (typ) @ 66 MHz
n Single differential pair eliminates multichannel skew
n Flow-through pinout for easy PCB layout
n Programmable edge trigger on clock
n High impedance on driver outputs when power is off
n Bus LVDS serial output rated for 27Ω load
n Small 28-lead SSOP package
The DS92LV1023E works well with any National Semiconductor’s Bus LVDS 10–bit deserializer within its specified
frequency operating range. It features exceptional ESD protection, pin selectable edge trigger on clock, and high impedance outputs in power down mode.
The DS92LV1023E was designed with the flow-through pinout and is available in a space saving 28–lead SSOP
package.
Block Diagrams
20131801
TRI-STATE ® is a registered trademark of National Semiconductor Corporation.
© 2005 National Semiconductor Corporation
DS201318
www.national.com
DS92LV1023E 30-66 MHz 10 Bit Bus LVDS Serializer
April 2005
DS92LV1023E
Block Diagrams
(Continued)
Application
20131802
The user’s application determines control of the SYNC1 and
SYNC 2 pins. One recommendation is a direct feedback loop
from the LOCK pin. Under all circumstances, the Serializer
stops sending SYNC patterns after both SYNC inputs return
low.
Functional Description
The DS92LV1023E is a 10-bit Serializer device which together with a compatible deserializer (i.e. DS92LV1224)
forms a chipset designed to transmit data over FR-4 printed
circuit board backplanes and balanced copper cables at
clock speeds from 30 to 66 MHz.
The chipset has three active states of operation: Initialization, Data Transfer, and Resynchronization; and two passive
states: Powerdown and TRI-STATE ® .
The following sections describe each operation and passive
state.
When the Deserializer detects edge transitions at the Bus
LVDS input, it will attempt to lock to the embedded clock
information. When the Deserializer locks to the Bus LVDS
clock, the LOCK output will go low. When LOCK is low, the
Deserializer outputs represent incoming Bus LVDS data.
Data Transfer
After initialization, the Serializer will accept data from inputs
DIN0–DIN9. The Serializer uses the TCLK input to latch
incoming Data. The TCLK_R/F pin selects which edge the
Serializer uses to strobe incoming data. TCLK_R/F high
selects the rising edge for clocking data and low selects the
falling edge. If either of the SYNC inputs is high for 5*TCLK
cycles, the data at DIN0-DIN9 is ignored regardless of clock
edge.
Initialization
Initialization of both devices must occur before data transmission begins. Initialization refers to synchronization of the
Serializer and Deserializer PLL’s to local clocks, which may
be the same or separate. Afterwards, synchronization of the
Deserializer to Serializer occurs.
Step 1: When you apply VCC to both Serializer and/or Deserializer, the respective outputs enter TRI-STATE ® , and onchip power-on circuitry disables internal circuitry. When VCC
reaches VCCOK (2.5V) the PLL in each device begins locking to a local clock. For the Serializer, the local clock is the
transmit clock (TCLK) provided by the source ASIC or other
device. For the Deserializer, you must apply a local clock to
the REFCLK pin.
The Serializer outputs remain in TRI-STATE while the PLL
locks to the TCLK. After locking to TCLK, the Serializer is
now ready to send data or SYNC patterns, depending on the
levels of the SYNC1 and SYNC2 inputs or a data stream.
The SYNC pattern sent by the Serializer consists of six ones
and six zeros switching at the input clock rate.
Note that the Deserializer LOCK output will remain high
while its PLL locks to the incoming data or to SYNC patterns
on the input.
Step 2: The Deserializer PLL must synchronize to the Serializer to complete initialization. The Deserializer will lock to
non-repetitive data patterns. However, the transmission of
SYNC patterns enables the Deserializer to lock to the Serializer signal within a specified time. See Figure 7.
www.national.com
After determining which clock edge to use, a start and stop
bit, appended internally, frame the data bits in the register.
The start bit is always high and the stop bit is always low.
The start and stop bits function as the embedded clock bits
in the serial stream.
The Serializer transmits serialized data and clock bits (10+2
bits) from the serial data output (DO ± ) at 12 times the TCLK
frequency. For example, if TCLK is 66 MHz, the serial rate is
66 x 12 = 792 Mega-bits-per-second. Since only 10 bits are
from input data, the serial “payload” rate is 10 times the
TCLK frequency. For instance, if TCLK = 66 MHz, the payload data rate is 66 x 10 = 660 Mbps. The data source
provides TCLK and must be in the range of 30 MHz to 66
MHz nominal.
The Serializer outputs (DO ± ) can drive a point-to-point connection or in limited multi-point or multi-drop backplanes.
The outputs transmit data when the enable pin (DEN) is
high, PWRDN = high, and SYNC1 and SYNC2 are low.
When DEN is driven low, the Serializer output pins will enter
TRI-STATE.
When the Deserializer synchronizes to the Serializer, the
LOCK pin is low. The Deserializer locks to the embedded
2
clocking bits. We refer to such a pattern as a repetitive
multi-transition, RMT. This occurs when more than one LowHigh transition takes place in a clock cycle over multiple
cycles. This occurs when any bit, except DIN 9, is held at a
low state and the adjacent bit is held high, creating a 0-1
transition. In the worst case, the Deserializer could become
locked to the data pattern rather than the clock. Circuitry
within the DS92LV1224 can detect that the possibility of
“false lock” exists. The circuitry accomplishes this by detecting more than one potential position for clocking bits. Upon
detection, the circuitry will prevent the LOCK output from
becoming active until the potential “false lock” pattern
changes. The false lock detect circuitry expects the data will
eventually change, causing the Deserializer to lose lock to
the data pattern and then continue searching for clock bits in
the serial data stream. Graphical representations of RMT are
shown in Figure 1. Please note that RMT only applies to bits
DIN0-DIN8.
(Continued)
clock and uses it to recover the serialized data. ROUT data
is valid when LOCK is low. Otherwise ROUT0–ROUT9 is
invalid.
The ROUT0-ROUT9 pins use the RCLK pin as the reference
to data. The polarity of the RCLK edge is controlled by the
RCLK_R/F input.
ROUT(0-9), LOCK and RCLK outputs will drive a maximum
of three CMOS input gates (15 pF load) with a 66 MHz clock.
Resynchronization
When the Deserializer PLL locks to the embedded clock
edge, the Deserializer LOCK pin asserts a low. If the Deserializer loses lock, the LOCK pin output will go high and the
outputs (including RCLK) will enter TRI-STATE.
The user’s system monitors the LOCK pin to detect a loss of
synchronization. Upon detection, the system can arrange to
pulse the Serializer SYNC1 or SYNC2 pin to resynchronize.
Multiple resynchronization approaches are possible. One
recommendation is to provide a feedback loop using the
LOCK pin itself to control the sync request of the Serializer
(SYNC1 or SYNC2). Dual SYNC pins are provided for multiple control in a multi-drop application. Sending sync patterns for resynchronization is desirable when lock times
within a specific time are critical. However, the Deserializer
can lock to random data, which is discussed in the next
section.
Powerdown
When no data transfer occurs, you can use the Powerdown
state. The Serializer and Deserializer use the Powerdown
state, a low power sleep mode, to reduce power consumption. The Deserializer enters Powerdown when you drive
PWRDN and REN low. The Serializer enters Powerdown
when you drive PWRDN low. In Powerdown, the PLL stops
and the outputs enterTRI-STATE, which disables load current and reduces supply current to the milliampere range. To
exit Powerdown, you must drive the PWRDN pin high.
Before valid data exchanges between the Serializer and
Deserializer, you must reinitialize and resynchronize the devices to each other. Initialization of the Serializer takes 510
TCLK cycles. The Deserializer will initialize and assert LOCK
high until lock to the Bus LVDS clock occurs.
Random Lock Initialization and
Resynchronization
The initialization and resynchronization methods described
in their respective sections are the fastest ways to establish
the link between the Serializer and Deserializer. However,
the DS92LV1224 can attain lock to a data stream without
requiring the Serializer to send special SYNC patterns. This
allows the DS92LV1224 to operate in “open-loop” applications. Equally important is the Deserializer’s ability to support
hot insertion into a running backplane. In the open loop or
hot insertion case, we assume the data stream is essentially
random. Therefore, because lock time varies due to data
stream characteristics, we cannot possibly predict exact lock
time. The primary constraint on the “random” lock time is the
initial phase relation between the incoming data and the
REFCLK when the Deserializer powers up. As described in
the next paragraph, the data contained in the data stream
can also affect lock time.
If a specific pattern is repetitive, the Deserializer could enter
“false lock” - falsely recognizing the data pattern as the
TRI-STATE
The Serializer enters TRI-STATE when the DEN pin is driven
low. This puts both driver output pins (DO+ and DO−) into
TRI-STATE. When you drive DEN high, the Serializer returns
to the previous state, as long as all other control pins remain
static (SYNC1, SYNC2, PWRDN, TCLK_R/F).
When you drive the REN pin low, the Deserializer enters
TRI-STATE. Consequently, the receiver output pins
(ROUT0–ROUT9) and RCLK will enter TRI-STATE. The
LOCK output remains active, reflecting the state of the PLL.
3
www.national.com
DS92LV1023E
Data Transfer
DS92LV1023E
Ordering Information
NSID
Function
Package
DS92LV1023EMQ
Serializer
MSA28
20131826
20131824
DIN8 Held Low-DIN9 Held High Creates an RMT Pattern
DIN0 Held Low-DIN1 Held High Creates an RMT Pattern
20131825
DIN4 Held Low-DIN5 Held High Creates an RMT Pattern
FIGURE 1. RMT Patterns Seen on the Bus LVDS Serial Output
www.national.com
4
Supply Voltage (VCC)
LVCMOS/LVTTL Input
Voltage
10.3 mW/˚C above
+25˚C
28L SSOP
If Military/Aerospace specified devices are required,
please contact the National Semiconductor Sales Office/
Distributors for availability and specifications.
−0.3V to +4V
DS92LV1023E
Absolute Maximum Ratings (Note 1)
θja
97˚C/W
θjc
27˚C/W
ESD Rating
HBM (1.5kOhm, 100pF)
−0.3V to (VCC +0.3V)
Bus LVDS Driver Output
Voltage
> 7kV
> 10kV
> 250V
All pins
Bus LVDS pins
−0.3V to +3.9V
Bus LVDS Output Short
Circuit Duration
MM
10ms
Junction Temperature
+150˚C
Storage Temperature
−65˚C to +150˚C
Recommended Operating
Conditions
Lead Temperature
(Soldering, 4 seconds)
+260˚C
Maximum Package Power Dissipation Capacity
@ 25˚C Package:
28L SSOP
1.27 W
Min
Nom
Max
Units
Supply Voltage (VCC)
3.0
3.3
3.6
V
Operating Free Air
Temperature (TA)
−40
+25
+85
˚C
Supply Noise Voltage
(VCC)
Package Derating:
100 mVP-P
Electrical Characteristics
Over recommended operating supply and temperature ranges unless otherwise specified.
Symbol
Parameter
Conditions
Min
Typ
Max
Units
SERIALIZER LVCMOS/LVTTL DC SPECIFICATIONS (apply to DIN0-9, TCLK, PWRDN, TCLK_R/F, SYNC1, SYNC2, DEN)
VIH
High Level Input Voltage
2.0
VCC
V
VIL
Low Level Input Voltage
GND
0.8
V
VCL
Input Clamp Voltage
-0.86
−1.5
V
−15
±1
+15
µA
200
290
IIN
Input Current
ICL = −18 mA
VIN = 0V or 3.6V
SERIALIZER Bus LVDS DC SPECIFICATIONS (apply to pins DO+ and DO−)
VOD
Output Differential Voltage
(DO+)–(DO−)
∆VOD
Output Differential Voltage
Unbalance
VOS
Offset Voltage
∆VOS
Offset Voltage Unbalance
IOS
Output Short Circuit Current
D0 = 0V, DIN = High,PWRDN and DEN =
2.4V
IOZ
TRI-STATE Output Current
PWRDN or DEN = 0.8V, DO = 0V or VCC
−30
IOX
Power-Off Output Current
VCC = 0V, DO=0V or 3.6V
−100
CO
Single-ended Output Capacitance
Any BLVDS Output Pin to GND
RL = 27Ω, Figure 11
mV
35
1.05
mV
1.1
1.3
V
4.8
35
mV
−56
−90
mA
±1
±1
+30
µA
+100
µA
7.5
pF
SERIALIZER SUPPLY CURRENT (apply to pins DVCC and AVCC)
ICCD
ICCXD
Serializer Supply Current
RL = 27Ω
f = 30 MHz
42
60
mA
Worst Case
Figure 2
f = 66 MHz
75
90
mA
47
500
µA
Serializer Supply Current Powerdown PWRDN = 0.8V
5
www.national.com
DS92LV1023E
Serializer Timing Requirements for TCLK
Over recommended operating supply and temperature ranges unless otherwise specified.
Min
Typ
Max
Units
tTCP
Symbol
Transmit Clock Period
Parameter
Conditions
15.15
T
33.33
ns
tTCIH
Transmit Clock High Time
0.4T
0.5T
0.6T
ns
tTCIL
Transmit Clock Low Time
0.4T
0.5T
0.6T
ns
tCLKT
TCLK Input Transition
Time
3
6
ns
tJIT
TCLK Input Jitter
150
ps
(RMS)
Figure 10
Serializer Switching Characteristics
Over recommended operating supply and temperature ranges unless otherwise specified.
Symbol
Parameter
tLLHT
Bus LVDS Low-to-High
Transition Time
tLHLT
Bus LVDS High-to-Low
Transition Time
tDIS
DIN (0-9) Setup to TCLK
tDIH
tHZD
Conditions
Min
RL = 27Ω
CL=10pF to GND
Figure 3
(Note 4)
RL = 27Ω,
CL=10pF to GND
DIN (0-9) Hold from TCLK
Figure 5
tZLD
DO ± TRI-STATE to LOW
Delay
tSPW
SYNC Pulse Width
Serializer PLL Lock Time
RL = 27Ω
Figure 8
510*tTCP
tSD
Serializer Delay
RL = 27Ω, Figure 9
tTCP+ 1.0
tDJIT
Deterministic Jitter
30
MHz
66
MHz
tRJIT
Random Jitter
0.4
ns
0.25
0.4
ns
ns
tPLD
RL = 27Ω,
CL=10pF
to GND,
(Note 6)
0.2
4.0
RL = 27Ω,
CL=10pF to GND
DO ± LOW to TRI-STATE Figure 6
(Note 5)
Delay
DO ± TRI-STATE to
HIGH Delay
Units
ns
DO ± HIGH to
tZHD
Max
0
TRI-STATE Delay
tLZD
Typ
3
10
ns
3
10
ns
5
10
ns
6.5
10
ns
5*tTCP
RL = 27Ω,
CL=10pF to GND
ns
513*tTCP
ns
tTCP+ 2.0
tTCP+ 3.0
ns
-350
-45
190
ps
-200
-70
80
ps
19
25
ps (RMS)
Note 1: “Absolute Maximum Ratings” are those values beyond which the
safety of the device cannot be guaranteed. They are not meant to imply that
the devices should be operated at these limits. The table of “Electrical
Characteristics” specifies conditions of device operation.
Note 4: tLLHT and tLHLT specifications are Guranteed By Design (GBD)
using statistical analysis.
Note 2: Typical values are given for VCC = 3.3V and TA = +25˚C.
Note 6: tDJIT specifications are Guranteed By Design using statistical
analysis.
Note 5: Because the Serializer is in TRI-STATE mode, the Deserializer will
lose PLL lock and have to resynchronize before data transfer.
Note 3: Current into device pins is defined as positive. Current out of device
pins is defined as negative. Voltages are referenced to ground except VOD,
∆VOD, VTH and VTL which are differential voltages.
www.national.com
6
DS92LV1023E
AC Timing Diagrams and Test Circuits
20131803
FIGURE 2. “Worst Case” Serializer ICC Test Pattern
20131805
FIGURE 3. Serializer Bus LVDS Output Load and Transition Times
20131807
FIGURE 4. Serializer Input Clock Transition Time
20131808
Timing shown for TCLK_R/F = LOW
FIGURE 5. Serializer Setup/Hold Times
7
www.national.com
DS92LV1023E
AC Timing Diagrams and Test Circuits
(Continued)
20131809
FIGURE 6. Serializer TRI-STATE Test Circuit and Timing
20131810
FIGURE 7. Serializer PLL Lock Time, and PWRDN TRI-STATE Delays
www.national.com
8
DS92LV1023E
AC Timing Diagrams and Test Circuits
(Continued)
20131823
FIGURE 8. SYNC Timing Delays
20131811
FIGURE 9. Serializer Delay
9
www.national.com
DS92LV1023E
AC Timing Diagrams and Test Circuits
(Continued)
20131821
SW - Setup and Hold Time (Internal Data Sampling Window)
tDJIT - Serializer Output Bit Position Jitter that results from Jitter on TCLK
tRNM = Receiver Noise Margin Time
FIGURE 10. Receiver Bus LVDS Input Skew Margin
20131816
VOD = (DO+)–(DO−).
Differential output signal is shown as (DO+)–(DO−), device in Data Transfer mode.
FIGURE 11. VOD Diagram
www.national.com
10
USING THE SERIALIZER AND DESERIALIZER CHIPSET
The Serializer and Deserializer chipset is an easy to use
transmitter and receiver pair that sends 10 bits of parallel
LVTTL data over a serial Bus LVDS link up to 660 Mbps. An
on-board PLL serializes the input data and embeds two clock
bits within the data stream. The Deserializer uses a separate
reference clock (REFCLK) and an onboard PLL to extract
the clock information from the incoming data stream and
then deserialize the data. The Deserializer monitors the
incoming clock information, determines lock status, and asserts the LOCK output high when loss of lock occurs.
HOT INSERTION
All the BLVDS devices are hot pluggable if you follow a few
rules. When inserting, ensure the Ground pin(s) makes contact first, then the VCC pin(s), and then the I/O pins. When
removing, the I/O pins should be unplugged first, then the
VCC, then the Ground. Random lock hot insertion is illustrated in Figure 12.
PCB CONSIDERATIONS
The Bus LVDS Serializer and Deserializer should be placed
as close to the edge connector as possible. In multiple
Deserializer applications, the distance from the Deserializer
to the slot connector appears as a stub to the Serializer
driving the backplane traces. Longer stubs lower the impedance of the bus, increase the load on the Serializer, and
lower the threshold margin at the Deserializers. Deserializer
devices should be placed much less than one inch from slot
connectors. Because transition times are very fast on the
Serializer Bus LVDS outputs, reducing stub lengths as much
as possible is the best method to ensure signal integrity.
POWER CONSIDERATIONS
An all CMOS design of the Serializer and Deserializer makes
them inherently low power devices. In addition, the constant
current source nature of the Bus LVDS outputs minimizes
the slope of the speed vs. ICC curve of conventional CMOS
designs.
TRANSMITTING DATA
Once you power up the Serializer and Deserializer, they
must be phase locked to each other to transmit data. Phase
locking occurs when the Deserializer locks to incoming data
or when the Serializer sends patterns. The Serializer sends
SYNC patterns whenever the SYNC1 or SYNC2 inputs are
high. The LOCK output of the Deserializer remains high until
it has locked to the incoming data stream. Connecting the
LOCK output of the Deserializer to one of the SYNC inputs of
the Serializer will guarantee that enough SYNC patterns are
sent to achieve Deserializer lock.
TRANSMISSION MEDIA
The Serializer and Deserializer can also be used in point-topoint configuration of a backplane, through a PCB trace, or
through twisted pair cable. In point-to-point configuration, the
transmission media need only be terminated at the receiver
end. Please note that in point-to-point configuration, the
potential of offsetting the ground levels of the Serializer vs.
the Deserializer must be considered. Also, Bus LVDS provides a +/− 1.2V common mode range at the receiver inputs.
The Deserializer can also lock to incoming data by simply
powering up the device and allowing the “random lock”
circuitry to find and lock to the data stream.
While the Deserializer LOCK output is low, data at the Deserializer outputs (ROUT0-9) is valid, except for the specific
20131817
FIGURE 12. Random Lock Hot Insertion
11
www.national.com
DS92LV1023E
case of loss of lock during transmission which is further
discussed in the "Recovering from LOCK Loss" section below.
Application Information
DS92LV1023E
Pin Diagram
DS92LV1023EMQ - Serializer
20131818
Serializer Pin Description
I/O
No.
Description
DIN
Pin Name
I
3–12
Data Input. LVTTL levels inputs. Data on these pins are loaded into
a 10-bit input register.
TCLK_R/F
I
13
Transmit Clock Rising/Falling strobe select. LVTTL level input.
Selects TCLK active edge for strobing of DIN data. High selects
rising edge. Low selects falling edge.
DO+
O
22
+ Serial Data Output. Non-inverting Bus LVDS differential output.
DO−
O
21
− Serial Data Output. Inverting Bus LVDS differential output.
DEN
I
19
Serial Data Output Enable. LVTTL level input. A low, puts the Bus
LVDS outputs in TRI-STATE.
PWRDN
I
24
Powerdown. LVTTL level input. PWRDN driven low shuts down the
PLL and TRI-STATEs outputs putting the device into a low power
sleep mode.
TCLK
I
14
Transmit Clock. LVTTL level input. Input for 40 MHz–66 MHz
(nominal) system clock.
SYNC
I
1, 2
DVCC
I
27, 28
Digital Circuit power supply.
DGND
I
15, 16
Digital Circuit ground.
AVCC
I
17, 26
AGND
I
18, 25, 20, 23
www.national.com
Assertion of SYNC (high) for at least 1024 synchronization symbols
to be transmitted on the Bus LVDS serial output. Synchronization
symbols continue to be sent if SYNC continues asserted. TTL level
input. The two SYNC pins are ORed.
Analog power supply (PLL and Analog Circuits).
Analog ground (PLL and Analog Circuits).
12
DS92LV1023E 30-66 MHz 10 Bit Bus LVDS Serializer
Physical Dimensions
inches (millimeters)
unless otherwise noted
Order Number DS92LV1023EMQ
NS Package Number MSA28
National does not assume any responsibility for use of any circuitry described, no circuit patent licenses are implied and National reserves
the right at any time without notice to change said circuitry and specifications.
For the most current product information visit us at www.national.com.
LIFE SUPPORT POLICY
NATIONAL’S PRODUCTS ARE NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT DEVICES OR SYSTEMS
WITHOUT THE EXPRESS WRITTEN APPROVAL OF THE PRESIDENT AND GENERAL COUNSEL OF NATIONAL SEMICONDUCTOR
CORPORATION. As used herein:
1. Life support devices or systems are devices or systems
which, (a) are intended for surgical implant into the body, or
(b) support or sustain life, and whose failure to perform when
properly used in accordance with instructions for use
provided in the labeling, can be reasonably expected to result
in a significant injury to the user.
2. A critical component is any component of a life support
device or system whose failure to perform can be reasonably
expected to cause the failure of the life support device or
system, or to affect its safety or effectiveness.
BANNED SUBSTANCE COMPLIANCE
National Semiconductor manufactures products and uses packing materials that meet the provisions of the Customer Products
Stewardship Specification (CSP-9-111C2) and the Banned Substances and Materials of Interest Specification (CSP-9-111S2) and contain
no ‘‘Banned Substances’’ as defined in CSP-9-111S2.
National Semiconductor
Americas Customer
Support Center
Email: [email protected]
Tel: 1-800-272-9959
www.national.com
National Semiconductor
Europe Customer Support Center
Fax: +49 (0) 180-530 85 86
Email: [email protected]
Deutsch Tel: +49 (0) 69 9508 6208
English Tel: +44 (0) 870 24 0 2171
Français Tel: +33 (0) 1 41 91 8790
National Semiconductor
Asia Pacific Customer
Support Center
Email: [email protected]
National Semiconductor
Japan Customer Support Center
Fax: 81-3-5639-7507
Email: [email protected]
Tel: 81-3-5639-7560