Device Reference

Device Reference
Preparing to Use the Machine
Operating the Machine
Packing Up the Machine
Troubleshooting
Appendix
For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
TABLE OF CONTENTS
How to Read This Manual................................................................................................................................. 3
Symbols...........................................................................................................................................................3
About This Product..........................................................................................................................................3
About This Machine....................................................................................................................................... 3
Manuals for This Machine................................................................................................................................. 4
Introduction......................................................................................................................................................... 5
Disclaimer........................................................................................................................................................5
Notes............................................................................................................................................................... 5
Precautions for Use.............................................................................................................................................6
Handling This Product.................................................................................................................................... 6
Cleaning..........................................................................................................................................................6
Wireless Networking..................................................................................................................................... 7
Copyright Notice............................................................................................................................................7
1. Preparing to Use the Machine
Preparing to Start Using the Services................................................................................................................ 9
Checking the Package Contents..................................................................................................................... 11
Guide to Components......................................................................................................................................14
Front and Top View......................................................................................................................................14
Left Side and Bottom View.......................................................................................................................... 15
Control Panel................................................................................................................................................16
Place to Install...................................................................................................................................................18
Installation Requirements.............................................................................................................................18
Operating Environment for This Machine.................................................................................................. 21
Attaching the Rechargeable Battery...............................................................................................................25
Connecting the AC Adapter............................................................................................................................28
Connecting Cables...........................................................................................................................................31
Connecting an Ethernet Cable....................................................................................................................31
Connecting an Analog Audio Input Device...............................................................................................32
Connecting an Analog Audio Output Device........................................................................................... 32
Connecting a Digital Audio Input/Output Device.................................................................................... 33
Connecting a Video Input Device...............................................................................................................33
Connecting a Video Output Device........................................................................................................... 34
1
2. Operating the Machine
Raising the Display Unit................................................................................................................................... 37
Turning On the Power...................................................................................................................................... 38
Checking the Battery Status.............................................................................................................................39
Battery Status Indicator................................................................................................................................39
Turning on the Machine for the First Time...................................................................................................... 40
Adjusting the Camera...................................................................................................................................... 41
Changing the Display of the Camera.........................................................................................................42
Changing the Brightness of the Display..........................................................................................................43
Adjusting the Volume....................................................................................................................................... 44
Adjusting the Speaker Volume....................................................................................................................44
Muting the Microphone.............................................................................................................................. 44
Turning Off the Power...................................................................................................................................... 46
Returning the Display Unit Into Place..............................................................................................................47
3. Packing Up the Machine
Removing Cables and Packing Up the Machine...........................................................................................49
4. Troubleshooting
When You Have Problems Operating the Machine..................................................................................... 51
5. Appendix
Specifications....................................................................................................................................................57
Precautions for Use.......................................................................................................................................... 60
Trademarks....................................................................................................................................................... 61
INDEX............................................................................................................................................................. 63
2
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of
damage to machine or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's features, and instructions on resolving user
errors.
[]
Indicates the names of keys on the display or control panel.
• Some of the key names that appear in the on-screen instructions or messages might differ from
those shown on the machine, depending on the region in which you live. The screen displays a key
name, followed by the corresponding key mark. If the name of the key is different, use the
corresponding mark to identify the key.
About This Product
In this document, the Unified Communication System services as a whole are collectively referred to as
"this product". For details, see "Overview of the Unified Communication System", Features Reference.
About This Machine
In this document, the Unified Communication System P1000 is referred to as "this machine".
3
Manuals for This Machine
Read this manual carefully before you use this machine.
Refer to the manuals that are relevant to what you want to do with the machine.
Read This First
Before using the machine, be sure to read this manual entitled Safety Information. It also describes
each regulation.
Quick Guide
Explains how to start a meeting.
Device Reference (This Manual)
Explains how to set up and operate the machine.
This manual also describes the specifications of the machine and provides information about how
to troubleshoot problems that occur. It also describes how to set up this product when using it for
the first time.
Features Reference
Explains how to start a meeting and describes the features of the machine.
This manual also provides information about how to troubleshoot feature and network problems
that occur.
4
Introduction
Disclaimer
Contents of this manual are subject to change without prior notice.
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages
as a result of handling or operating the machine.
Notes
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Some illustrations in this manual might be slightly different from the machine.
5
Precautions for Use
Handling This Product
Observe the following points when moving the machine:
• Turn off the machine and remove the AC adapter from the AC outlet.
• Remove all the connector cables connected to the machine.
• Return the camera unit to the closed position.
• Do not attempt to raise or move this machine by the camera unit.
When carrying the machine by hand
• Use the bag that comes with the machine.
• When traveling by plane, take this machine onboard as carry-on luggage.
When Transporting the Machine
This machine contains a large number of glass and precision parts. Observe the following points to
prevent the machine from being damaged by excessive shock:
• Wrap the machine in cushioning material to prevent it from being directly exposed to shock.
• Put the machine and its parts in the bag that comes with this machine, and put the bag inside a
sturdy cardboard box or the original package that contained this machine when you
purchased it. When using the original package, replace the cushioning material with material
of the appropriate size.
• Inform the carrier that the machine is a piece of precision equipment.
• For more information about transporting the machine, consult your carrier.
Avoid contact with rubber and plastic materials for an extended period of time. Doing so may lead to
discoloration or cause the exterior coating to peel off.
Do not use this machine for an extended period of time. Doing so may lead to failure or shorten the
product life.
Cleaning
• Never use benzene or thinner to clean the machine. Doing so may lead to deformation,
discoloring, or cause the exterior coating to peel off.
• Do not use a chemically treated cloth.
6
Wireless Networking
This product features a certified construction. Disassembling or modifying this product without permission
may be punishable by law.
Copyright Notice
Using this machine to perform any of the following acts, without permission from the copyright holder,
for purposes other than personal use may constitute an infringement on the copyright and/or
neighboring rights of the commercial video software or cable broadcasting program. These acts include
broadcasting or transmitting commercial video software or cable broadcasting programs, modifying
videos, such as by freezing, or resizing videos to be displayed in an aspect ratio different from the
original. To avoid the risk of possible infringement, we advise you to obtain permission from the
copyright holder and take all other measures necessary before performing any of the above-mentioned
acts.
7
8
1. Preparing to Use the Machine
Preparing to Start Using the Services
To start using the Unified Communication System services with this machine, you must set up this machine
to use the services according to the conditions in which the machine was purchased and the environment
in which the machine is used. This involves specifying the name of the machine and your password,
configuring the network settings, and registering contact.
Preparing the machine
Step
Reference
1
Checking the package contents.
page 11 "Checking the
Package Contents"
2
Installing the machine.
page 18 "Place to Install"
3
Attaching the rechargeable battery.
page 25 "Attaching the
Rechargeable Battery"
4
Connecting the AC adapter.
page 28 "Connecting the AC
Adapter"
5
Connecting cables. (If using a video output device, video input
device, or audio input/output device)
page 31 "Connecting
Cables"
6
Connecting an Ethernet cable. (If using a wired network)
page 31 "Connecting
Cables"
7
Turning on the power.
page 38 "Turning On the
Power"
8
Selecting the language and time zone.
page 40 "Turning on the
Machine for the First Time"
9
Specifying Wired/Wireless Network Configuration.
"Changing Network
Configuration", Features
Reference
"When the Machine Cannot
Connect to the Network",
Features Reference
1
0
Checking the Contact ID from the Contact List screen.
"About Screen", Features
Reference
9
1. Preparing to Use the Machine
Preparing Unified Communication System Settings
Step
10
Reference
1
Starting your Web browser.
"Logging in to Unified
Communication System
Settings", Features Reference
2
Changing the default password and machine name.
"Specifying the Name of the
Machine and Your Password",
Features Reference
3
Registering a contact to Address Book.
"Managing Address Book",
Features Reference.
Checking the Package Contents
Checking the Package Contents
The product package contains the following items:
Package Contents
Unified Communication System P1000 (this
machine)
CZS017
Rechargeable battery
CZR035
AC adapter
CZR010
11
1. Preparing to Use the Machine
Package Contents
USB cable
CZR034
Bag
CZR036
Accessory bag
CZR043
Power plug
Quick Guide
Read This First
Other documents
• Use the USB cable to share your computer screen. For details, see "Sharing the Computer Screen",
Features Reference.
• Be sure to use the AC adapter and USB cable that come with this machine.
12
Checking the Package Contents
• Store this machine and the Quick Guide in the supplied bag. When storing accessories, such as the
AC adapter and USB cable, use the accessory bag.
• When placing this machine in the supplied bag, be sure to remove all cables and the AC adapter.
13
1. Preparing to Use the Machine
Guide to Components
Front and Top View
1
2
3
4
5
12
11
10
9
8 7
6
CZS018
1. Speaker
Outputs audio from other parties.
2. Camera unit
Captures live video that is transmitted to other parties.
3. Microphone
Inputs audio from the machine.
4. Display
Displays video output
5. Display unit
This machine consists of a stand unit and a display unit.
Raise the display unit when using the machine.
6. USB port (type mini-B)
Used to connect the machine to your computer and share the computer screen.
7. Audio input
Used to connect the machine to the analog audio input device, such as a microphone or headset.
8. Audio output
Used to connect the machine to the analog audio output device, such as a headphones or headset.
9. Control Panel
Provides a set of keys used to operate the machine.
14
Guide to Components
For details about the control panel, see page 16 "Control Panel".
10. USB ports (type A)
Used to connect digital audio input/output devices such as a USB microphone speaker, and video input
devices such as a USB camera.
11. Anti-theft lock hole
Hole for connecting the anti-theft chain.
12. Battery status indicator
Displays the charging status and remaining battery level.
For details about battery status indicator, see page 39 "Checking the Battery Status".
Left Side and Bottom View
1
2 3
4
5
CZS019
1. Ethernet port
Port to which the 1000BASE-T, 100BASE-TX, or 10BASE-T cable connects. This port is used when connecting
the machine to a wired network.
2. Analog RGB connector
Connector used to connect this machine to a video output device, such as a projector or monitor, via a RGB
(VGA) connector.
3. Power connector
Connector for connecting the cord of the AC adapter.
4. Battery cover
Open this cover if attaching or removing the rechargeable battery.
5. Stand unit
Use this unit as a stand when using the machine.
15
1. Preparing to Use the Machine
Control Panel
10
1 2
3
4
5
6
7
8
9
CZS020
1. Power indicator
Lights when the machine turns on.
This indicator blinks while the machine is starting up or shutting down.
2. [Power] key/
Used to turn the machine on and off.
3. [Disconnect] key/
Used to leave a meeting.
4. [Menu] key/
Used to display the Menu screen.
5. Cursor keys ([ ] [ ] [ ] [ ] key)
Used to select a menu, dialog, or setting.
These keys are also used to switch between screen layouts during a meeting.
6. [Camera] key
Used to change the display of the camera.
For details about changing the display of the camera, see page 41 "Adjusting the Camera".
7. Speaker volume keys ([ ] [ ] key)
Used to adjust the speaker volume.
8. [Mute] key
Used to temporarily disable audio input on the machine.
9. Mute indicator
Flashes if the [Mute] key is used to disable the microphone.
16
Guide to Components
10. [Enter] key/
Used to activate the menu, setting, or set value selected with the cursor keys.
This key is also used to connect and leave a meeting.
17
1. Preparing to Use the Machine
Place to Install
Installation Requirements
• Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers
holding water or any other liquids, on or close to this machine. Fire or electric shock could result
from spillage or if such objects or substances fall inside this machine.
• Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in
fire or electric shock.
• Keep the product and attachments out of the reach of children. If the product is near children, it
might fall over and cause an injury.
• Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might
occur.
• Do not place heavy objects on the machine. Doing so can cause the machine to topple over,
possibly resulting in injury.
• Do not place the machine in an unsafe environment such as on an unstable or tilted surface. If it
falls over, an injury might occur.
• Do not place the product or use it in an environment where it might get wet such as from snow,
rain, or being near water. Doing so could result in fire or electric shock.
• Do not place the cord of the AC adapter and connection cable in a way that might cause
someone to trip and fall. The product might fall over and cause an injury.
18
Place to Install
• Do not place or store the product in a location where direct sunlight or heat generation might
occur. The heat may deform or wear out the exterior parts or negatively affect internal parts.
Doing so could result in fire.
• Do not expose the product to salt air or corrosive gas. Also, do not place the product in a
laboratory or other location where a chemical reaction might occur. Doing so may cause the
product to malfunction.
• Do not use or store this machine in a place that is exposed to soot, cigarette smoke, or any other
type of smoke. Doing so may soil the machine, resulting in shorter product life and lower video
quality.
• Abrupt changes in temperature may cause drops of water to form inside the machine, resulting in a
phenomenon called dew condensation. Continuing to use the machine in this condition may lead to
product failure or malfunction. If dew condensation forms, wait until the drops of water evaporate
before using the machine.
• Do not use this machine when it is improperly positioned or oriented. Doing so may lead to failure
or shorten the product life.
• Route and position the cord of the AC adapter and other cables so that other users do not trip over
them. Tripping over the cables may cause the machine to fall, resulting in personal injury.
• Do not place the product in a location where air flow is poor. Doing so may cause fire due to
internal components becoming overheated.
• There are ventilation ducts on the back of the camera unit and the bottom of this machine. Do not
block the ventilation ducts.
• Do not put this machine or the machine’s battery in a microwave.
Preventing the deterioration of sound quality
• Keep objects that may cause the sound quality to deteriorate away from the microphone or
speaker.
• Blocking both the microphone and speaker may cause the sound quality to deteriorate.
• Do not place devices that generate noise, such as projectors or computers, near the machine.
• When using the machine in a room where sound echoes, try keeping your voice as low as
possible during meetings to avoid distracting echoes.
• Make sure there is sufficient space between this machine and the wall.
• Keep this machine away enough from the other party's device, for example, when the other
party's voice can be heard directly instead of through a speaker.
• Do not move the machine during a meeting.
19
1. Preparing to Use the Machine
• If you plan to use an external microphone and speaker, see the manual for details about how
to use the device.
• When using an external microphone speaker, keep it away from the air outlet of the machine.
Placing an external microphone speaker too close to the air outlet can cause the audio quality
to deteriorate.
About network environment
• A poor network environment can cause delays in video streaming during meetings.
• When using a wireless network, communication quality may deteriorate or communication
may be lost, depending on the environment in which the machine is used. If these problems
occur, use a wired network instead. To switch to a wired network, you must first turn the
machine off and then turn it back on.
• When using a wireless network, radio or electromagnetic interference or weak reception may
cause the following problems to occur during meetings:
• Delays in video streaming.
• Video is stopped.
• Audio of other party cuts out.
• Synchronization between video and audio is lost.
• Audio quality deteriorates.
• Meetings are automatically ended or left.
• Delays in video streaming occur when sharing computer screen.
• Your video and the other party’s video disappear and only audio is heard.
• Screen image does not display properly when the screen layout is changed.
• The Contact List or contact status do not appear, or it takes longer than expected for
each to be displayed.
• The attempt to update the firmware fails, or it takes an excessively long time for the
update to finish.
• The machine does not start.
• You cannot connect to other party.
If you experience one of the problems above, take one of the following actions. The action to
be taken depends on the wireless network environment you are using:
• If IEEE802.11b and IEEE802.11g/n are in the same wireless network environment, the
IEEE802.11b connection may be used first. The recommended line speed for the
machine is 1 Mbps. To use the machine at a stable line speed, we recommend using it in
a wireless network environment in which only IEEE802.11g/n is available.
• Avoid environments that have multiple wireless LAN standards.
• Turn off any wireless networking or radio devices that are not being used.
20
Place to Install
• If there are multiple devices in the environment that support IEEE802.11n, use
IEEE802.11n with a single channel.
• Use the machine in an environment with stable reception, making sure to confirm the
distance from the access point and check for any obstructions.
• If the environment has multiple wireless LAN standards, change the access point channel.
There should be a difference of at least five between the channel settings for each LAN
standard. For example, set one standard to channel 1 and the other to channel 6.
• Keep the machine as far away as possible from highly conductive objects such as metal.
• This wireless product uses the 2.4 GHz band. Make sure there is no industrial, scientific,
or medical equipment that uses the same frequency band currently in operation, such as
a microwave. Interference can cause communication to become unstable. Before using
the machine, make sure that there is no equipment around that may potentially cause
interference.
• If you experience radio interference or other wireless networking problems, please call
the support desk.
Use this machine in an environment that meets the following conditions:
Specification
Temperature
Description
• Operating
5 - 35 °C (41 - 95 °F)
• Non-operating
0 - 43 °C (32 - 109.4 °F)
Humidity
• Operating
15 - 80 % (Non-condensing)
• Non-operating
10 - 90 % (Non-condensing)
Maximum Altitude
3,000 m (10,000 feet)
Operating Environment for This Machine
The following operating environments are required to use this machine:
21
1. Preparing to Use the Machine
Power Source
Specification
Power Source
Operating environment
• For mainly Europe
220 V - 240 V, 50 Hz
• For mainly Asia
110 V, 220 V - 240 V, 50/60 Hz
• For mainly North America
120 V, 60 Hz
Network
Specification
Interface
Operating environment
Network with one of the following interfaces that can connect to
the Internet
• Wired Network
10BASE-T, 100BASE-TX, 1000BASE-T
• Wireless Network
IEEE802.11g, IEEE802.11b, IEEE802.11n
Line speed
Minimum: 500 Kbps, Recommended: 1 Mbps or higher
Port
The following port numbers are available for communication:
• When no proxy is used
TCP: 80, 443, 5222, 17990, 17992
UDP: 50000 - 65535*1
• When a proxy is used
TCP: 443
Frequency Range (Wireless
Network)
• For mainly Europe and Asia
2412 MHz - 2472 MHz (Ch1 - Ch13)
• For mainly North America
2412 MHz - 2462 MHz (Ch1 - Ch11)
22
Place to Install
Specification
Operating environment
Authentication (Wireless
Network)
• Authentication method
Open system authentication, shared key authentication,
WPA-PSK, WPA2-PSK, WPA-EAP, WPA2-EAP
• Encryption method
WEP (128bit/64bit), TKIP, AES
*1 A port in the range of 50000 to 65535 is selected as the port used for communication, according to the
environment and conditions.
• This machine only supports the Basic authentication method when a proxy is used.
• When using a proxy to connect to a meeting, it may take longer for the meeting.
• For details about network settings, see "Changing Network Configuration", Features Reference.
Analog Audio Input Device
Specification
Operating environment
Supported device
Microphone or headset
Interfaces
Audio input
• This machine cannot accept two audio input devices connected at the same time. If the digital
audio input/output device is connected, you can only use digital audio input/output device.
Analog Audio Output Device
Specification
Operating environment
Supported device
Headphones or headset
Interfaces
Audio output
• This machine cannot accept two audio output devices connected at the same time. If the digital
audio input/output device is connected, you can only use digital audio input/output device.
Digital Audio Input/Output Device
Specification
Supported device
Operating environment
USB microphone speaker
23
1. Preparing to Use the Machine
Specification
Interfaces
Operating environment
USB (type A)
• You cannot connect and use two different digital audio input/output devices at the same time.
• You can use the left and right USB ports (A type) on this machine.
Video Input Device
Specification
Operating environment
Supported device
USB camera
Interfaces
USB (type A)
• Only video is input from a video input device. If the camera has a microphone, the microphone is
disabled.
Video Output Device
Specification
Operating environment
Supported device
Monitor or projector
Resolution
1024
Interfaces
Analog RGB
768 pixels (XGA), 1280
800 pixels (WXGA)
• If a video output device is connected, video is output only to the video output device.
• If the device being used supports resolutions of both 1024 768 pixels (XGA) and 1280
pixels (WXGA), the screen is displayed at a resolution of 1280 800 pixels (WXGA).
800
• Some projectors or monitors may not be able to display images from this machine correctly.
• Video output devices that do not meet these operating environment conditions may not be able to
be display images from this machine correctly.
24
Attaching the Rechargeable Battery
Attaching the Rechargeable Battery
• For safe operation, follow the warnings below regarding the battery. If you use a battery
incorrectly, it may result in fire or injury due to battery leaking or exploding.
• Do not use batteries other than the ones supplied.
• Do not charge non-rechargeable batteries.
• Do not heat or throw the batteries into fire or water.
• Do not connect the connecting terminals on a battery with a wire.
• Keep the batteries out of the reach of children.
• What to do if a battery has leaked
• If leakage from a battery adheres to your skin, rinse it with water immediately, and then
contact a doctor.
• Wipe off the leakage with tissue paper while being careful not to touch it.
• Soak the tissue paper that you used in water, and then throw it away as burnable trash.
• When you attach the rechargeable battery, do not connect an AC adapter.
• This machine and the battery cover are tied with a strap to prevent their loss. Do not use excessive
force to remove the battery cover.
• Do not attempt to raise or move this machine by the battery cover.
Open the battery cover on the bottom of this machine and insert the rechargeable battery.
1. Push the cover latch in the direction of the arrow and slowly lift up the battery cover.
CZR037
25
1. Preparing to Use the Machine
2. Align the top of the rechargeable battery with this machine.
Align the holes in the rechargeable battery with the projections on this machine.
CZR038
CZR039
3. Insert the rechargeable battery and push it down until you hear a clicking sound.
CZR040
4. Align the bottom of the battery cover with this machine.
Align the projections on the battery cover with the holes in this machine.
26
Attaching the Rechargeable Battery
CZR041
CZR046
5. Close the battery cover and push it down until you hear a clicking sound.
CZR042
6. After attaching the rechargeable battery, connect an AC adapter to charge the battery.
For details about how to connect the AC adapter, see page 28 "Connecting the AC Adapter".
27
1. Preparing to Use the Machine
Connecting the AC Adapter
• Do not use any power sources other than those that match the specifications shown. Doing so
could result in fire or electric shock.
• Do not damage, break, or modify the AC adapter or cord of the AC adapter. Also, do not
place heavy objects on the cord of the AC adapter, or pull the cord or bend it severely. Doing
so could result in fire or electric shock.
• The supplied AC adapter is for use with this machine only. Do not use it with other appliances.
Doing so could result in fire or electric shock.
• It is dangerous to handle the power plug with wet hands. Doing so could result in electric
shock.
• Do not use the AC adapter or cord of the AC adapter if it is deformed, cracked, or damaged.
Doing so could result in fire or electric shock. If the AC adapter or cord of the AC adapter is
deformed, cracked, or damaged, contact your service representative to request a replacement
cable.
• When using an extension cord or power strip, only connect equipment whose total power
consumption is within the power rating for the extension cord or power strip. If the power rating
is exceeded, it may cause heat buildup and result in fire.
• Push the AC adapter all the way into the power outlet. Do not use a power outlet with a loose
connection. Doing so may result in heat buildup. Plug the AC adapter and cord of the AC
adapter in the correct direction into the base. If they are not plugged in correctly, it could result
in smoke, fire, or electric shock.
28
Connecting the AC Adapter
• If this machine is not going to be used for several days or longer at a time, disconnect the AC
adapter from the wall outlet.
• When disconnecting the AC adapter from the wall outlet, always pull the AC adapter, not the
cord of the AC adapter. Pulling the cord can damage the cord. Use of damaged cords of the
AC adapter could result in fire or electric shock.
• Be sure to disconnect the plug from the wall outlet and clean the prongs and the area around
the prongs at least once a year. Allowing dust to build up on the plug constitutes a fire hazard.
• When performing maintenance on the machine, always disconnect the AC adapter from the
wall outlet.
• Do not disassemble or modify the AC adapter. Doing so may result in burns or electric shock.
Contact your service representative if the AC adapter needs repaired.
• Do not wrap the AC adapter cord around the AC adapter. If the cord is damaged or the inner
wire is exposed, it may result in fire, electric shock, or burns.
• It is recommended that you do not touch the AC adapter when using the product. Possible heat
buildup in the AC adapter may cause burns.
• The remaining amount of battery power when this machine is shipped from the factory is not 100%.
When you turn on this machine for the first time, be sure to use the AC adapter.
• If this machine has not been used for an extended period of time, charge the battery before use, or
connect the AC adapter.
• Only use the supplied AC adapter indoors.
1. Attach the power plug to the AC adapter.
Attach the power plug in the shape that matches your environment.
29
1. Preparing to Use the Machine
2. Connect the cord of the AC adapter to the power connector inlet on this machine.
CZR011
3. Connect the AC adapter to the AC outlet.
• The rechargeable battery starts charging automatically when you connect the AC adapter.
• For details about how to check the remaining battery level, see page 39 "Checking the Battery
Status".
• For details about the operating time of the rechargeable battery, see page 57 "Specifications".
30
Connecting Cables
Connecting Cables
Connect the machine to the devices if necessary.
Use the appropriate interface to connect the video output device.
For details about requirements for video output device, see page 21 "Operating Environment for This
Machine".
Connecting an Ethernet Cable
• Make sure the machine is off before connecting an Ethernet cable.
• Make sure the Ethernet cable is connected to a hub. Do not connect to a network switch.
• Use the following Ethernet cables.
• When using 100BASE-TX/10BASE-T:
Unshielded Twisted Pair Cable (UTP) or Shielded Twisted Pair Cable (STP) and Category type
5 or more
• When using 1000BASE-T:
Unshielded Twisted Pair Cable (UTP) or Shielded Twisted Pair Cable (STP) and Category type
5e or more
1. Connect the Ethernet cable to the Ethernet port on this machine.
CZR030
2. Connect the other end of the Ethernet cable to the network connection device.
31
1. Preparing to Use the Machine
Connecting an Analog Audio Input Device
• This machine cannot accept two audio output devices connected at the same time. If the digital
audio input/output device is connected, you can only use digital audio input/output device.
1. Connect audio input connector to the machine.
CZS033
Connecting an Analog Audio Output Device
• This machine cannot accept two audio output devices connected at the same time. If the digital
audio input/output device is connected, you can only use digital audio input/output device.
1. Connect audio output connector to the machine.
CZS032
32
Connecting Cables
Connecting a Digital Audio Input/Output Device
• This machine cannot accept two audio output devices connected at the same time. If the digital
audio input/output device is connected, you can only use digital audio input/output device.
• You cannot connect and use two different digital audio input/output devices at the same time.
• Do not attempt to connect or disconnect the digital audio input/output device while connecting or
receiving a call, or while in the middle of a meeting. Doing so will cause problems with the audio.
1. Connect the A connector end of the USB cable to the USB port (type A) on this machine.
CZS021
• You can use the left and right USB ports (A type) on this machine.
• You cannot adjust the volume or mute a connected digital audio input/output device from the
machine. You must adjust the volume settings on the actual device. For details about how to use the
digital audio input/output device, see the manuals provided with the digital audio input/output
device.
Connecting a Video Input Device
• You cannot connect and use two different video input devices at the same time.
• Do not connect or disconnect a video input device after connecting or receiving a call, or before
starting a meeting.
33
1. Preparing to Use the Machine
1. Connect the A connector end of the USB cable to the USB port (type A) on this machine.
CZS021
The screen switches to the video from the video input device.
• When you disconnect the video input device, the screen switches to the video from the camera of
this machine. When disconnecting, and then reconnecting the video input device, or when
connecting a different video input device, remove the cable, make sure that the screen switches to
the video from the camera of this machine, and then connect the video input device.
• A single digital audio input/output device can be used together with a video input device.
Connecting a Video Output Device
• Make sure the machine is off before connecting to a video output device.
1. Connect the analog RGB connector to the machine.
CZR029
2. Connect the analog RGB connector to the video output device.
34
Connecting Cables
• For details about how to connect the cable to the video output device, see the manuals provided
with the video output device.
35
1. Preparing to Use the Machine
36
2. Operating the Machine
Raising the Display Unit
• Do not attempt to move the display unit beyond its range of movement.
• When adjusting the angle of the display unit during a meeting, do not block the microphone. Doing
so may reduce the sound quality.
Range of movement
The camera arm can move within the following range:
0°-90° (when the display unit is folded all the way down.)
CZR018
1. Raise the display unit.
CZS022
37
2. Operating the Machine
Turning On the Power
1. Press and hold the [Power] key/
for two seconds.
CZS024
• Depending on the network environment you are using, it may take the machine one minute or more
to connect to the network.
• If the message "Connecting to the network..." remains displayed throughout the startup process,
there is a problem preventing the machine from connecting to the network. For details about how to
display the Configuration Menu screen in this state, see "About Screen", Features Reference. For
details about what to do if the machine cannot connect to the network, see "When the Machine
Cannot Connect to the Network", Features Reference.
38
Checking the Battery Status
Checking the Battery Status
Battery Status Indicator
The battery status indicator includes two indicators as follows:
1
2
CZS025
1. Battery level indicator
Displays the remaining battery level when this machine is turned on without connecting the AC adapter.
Battery level
Indicator
More than 50 %
Off
50 %
Blinks at 1 second intervals.
20 % or less
Blinks at 0.5 second intervals.
• The battery level indicator does not blink when this machine is turned off or when the AC adapter is
connected.
2. Battery charge indicator
Displays the battery charging status when the AC adapter is connected.
Battery charging
Full
Charging
Indicator
When the machine is turned on: Off
When the machine is turned off: Lights
Blinks at 2 second intervals.
39
2. Operating the Machine
Turning on the Machine for the First Time
When you turn on the machine for the first time, a screen used to specify the language, date, and time
will appear. Select the language, date, and time for the environment in which you plan to use the
machine.
• You can also specify the language, date, and time from Menu screen. For details about how to
specify these items from Menu screen, see "Changing the Language and Time Zone", Features
Reference.
1. Press the [Power] key/ .
CZS024
After the startup screen appears, the language selection dialog box appears.
2. Press the cursor keys ([ ] [ ] [ ] [ ] keys) to select the language, and then press the
[Enter] key/ .
3. Press the [Enter] key/ .
4. Press the [Enter] key/
to display the list.
5. Press the [ ] or [ ] key to select the language, and then press the [Enter] key/ .
Select the language to determine the data and time format.
6. Press the [ ] or [ ] key to select the format, and then press the [Enter] key/ .
7. Press the [ ] key to select [Next], and then press the [Enter] key/ .
8. Press the [Enter] key/
to display the list.
9. Press the cursor keys ([ ] [ ] [ ] [ ] keys) to select the region, and then press the [Enter]
key/ .
10. Press the [ ] or [ ] key to select the time zone, and then press the [Enter] key/ .
11. Press the [Enter] key/ .
12. Confirm that the settings are correct, and then press the [Enter] key/ .
40
Adjusting the Camera
Adjusting the Camera
• Do not attempt to raise or move this machine by the camera unit.
• Do not attempt to move the camera unit beyond its range of movement.
• Observe the following precautions when handling the camera lens:
• Do not touch the lens.
• Do not push down on the lens.
• Do not rub the lens.
Ranges of movement
The camera can move within the following range:
0°-180° (when the vertical position of the camera unit is 0 degrees)
0°
180°
CZR020
1. Adjust the orientation by moving the machine and rotating the camera unit vertically
while checking the screen display.
Set the camera so that the desired object is displayed on the screen.
CZS026
• When the camera unit is set at a 90 degree angle, the video is displayed upside down.
41
2. Operating the Machine
• Fingerprints or dust on the lens cover can cause image quality to deteriorate. If the lens cover is
dirty, lightly wipe it with a soft cloth.
Changing the Display of the Camera
You can change the display of the camera by pressing the [Camera] key.
Each time you press the [Camera] key, the display is changed in the following order.
1. Wide
2. Zoom
3. Video OFF
Turns off the display of the camera.
Change the display of the camera depends on the environment or shooting target.
1. Press the [Camera] key to change the display.
CZS028
42
Changing the Brightness of the Display
Changing the Brightness of the Display
You can change the brightness of the display from Menu screen.
For details about how to change the brightness, see "Changing the Brightness of the Display", Features
Reference.
• You cannot change "Brightness:" while a video output device is connected. Change the brightness
on the video output device.
43
2. Operating the Machine
Adjusting the Volume
You can adjust the audio volume and temporarily mute the microphone.
Adjusting the Speaker Volume
1. Use the [ ] and [ ] keys to adjust the volume.
CRZ022
To lower the volume, press the [ ] key.
To raise the volume, press the [ ] key.
• If the digital audio input/output device is connected, you cannot adjust the volume from the
machine. For details about how to adjust the volume of your the digital audio input/output device,
see the respective manual for device.
Muting the Microphone
1. Press the [Mute] key.
CRZ023
The Mute indicator starts blinking to indicate the microphone has been muted.
44
Adjusting the Volume
2. To cancel mute, press the [Mute] key again.
The Mute indicator turns off to indicate that mute has been cancelled.
• If the digital audio input/output device is connected, you cannot mute them from the machine. For
details about how to mute your the digital audio input/output device, see the respective manual for
device.
45
2. Operating the Machine
Turning Off the Power
1. Press the [Power] key/ .
CZS024
2. Press the [ ] or [ ] key to select [Turn Off], and then press the [Enter] key/ .
• You can also turn off the machine by pressing the [Power] key/
46
twice in Step 1.
Returning the Display Unit Into Place
Returning the Display Unit Into Place
• Do not attempt to raise or move this machine by the camera unit.
• Do not attempt to move the camera unit or the display unit beyond its range of movement.
1. Carefully rotate the camera and return to its original position.
CZS027
2. Return the display unit to its original position.
CZS023
47
2. Operating the Machine
48
3. Packing Up the Machine
Removing Cables and Packing Up the Machine
• Before packing up the machine, make sure the machine is off by checking whether the Power
indicator is lit.
1. Remove the cables of the audio input/output device from the machine, if it is connected.
2. Remove the cable of the video output device from the machine, if it is connected.
3. Remove the AC adapter from the power connector inlet on the machine.
CZR026
4. Pack the machine and AC adapter in the supplied bag.
CZS029
• If the USB cable for the PC Screen Share is connected, remove the USB cable. Pack the USB cable
in the supplied bag.
• Store this machine and the Quick Guide in the supplied bag. When storing accessories, such as the
AC adapter and USB cable, use the accessory bag.
• Be sure to disconnect all cables and the AC adapter before placing this machine in the bag.
49
3. Packing Up the Machine
50
4. Troubleshooting
This chapter describes common problems of the machine.
For details about network problems and messages, see "Troubleshooting", Features Reference.
When You Have Problems Operating the
Machine
• If the problem continues to persist even you after follow instructions given to resolve the problem,
contact the support desk.
Problems
The machine does not turn
on.
Causes
The AC adapter is not
connected correctly.
Solutions
• Check that the cord of the AC
adapter is connected to the
machine.
• Check that the AC adapter is
connected to the AC outlet
correctly.
For details about how to connect the
AC adapter, see page 28 "Connecting
the AC Adapter".
The machine does not turn
on.
The battery is running low on Connect the AC adapter to recharge
power.
the battery.
The startup screen is
displayed.
The machine is starting.
If this machine does not start within two
minutes of pressing the [Power] key,
press and hold the [Power] button
down for at least four seconds to turn it
off, and then turn the machine back on.
If the machine still does not start,
contact the support desk.
The video output device
being used does not display
any video.
The video output device
being used does not turn on.
Check that the video output device has
been turned on.
51
4. Troubleshooting
Problems
Causes
The video output device
being used does not display
any video.
The video output device
being used is not configured
correctly.
Check that the video output device
being used is configured correctly.
The camera of this machine
does not display any video.
This machine is used in a
place with high
temperatures, such as a
place exposed to direct
sunlight or inside a car. As a
result, the internal
temperature of the machine
increases, which causes
video capture to stop.
Move this machine to a place with a
lower temperature and wait for a
while.
Cannot be connected to the
contact whose status is
"Ready".
An error occurred on the
other party's machine. If the
error message is displayed,
the machine cannot be
received the call.
Ask the party to solve the problem.
Cannot connect to the
contact whose status is
"Ready" or "Meeting".
The status of the contact is
changed suddenly, if the
machine of the other party is
disconnected from the
network, or the machine is
turned off. In this case, the
status might be displayed
continuously "Ready" or
"Meeting" even the actual
status has changed.
Wait for two minutes, and then check
the status of the contact and try to
connect again.
It takes up to two minutes to
update the status of the
contact.
52
Solutions
Data capture resumes when the
internal temperature of the machine
has fallen sufficiently.
When You Have Problems Operating the Machine
Problems
Cannot connect to the
contact whose status is
"Ready" or "Meeting" after
disconnecting from the
contact.
Causes
The status of the contact is
changed suddenly, if the
machine of the other party is
disconnected from the
network, or the machine is
turned off. In this case, the
status might be displayed
continuously "Ready" or
"Meeting" even the actual
status has changed.
Solutions
Wait for two minutes, and then check
the status of the contact and try to
connect again.
It takes up to two minutes to
update the status of the
contact.
The screen layout cannot be
changed during a meeting.
A dialog box indicating that
you are leaving the meeting
or turning off the machine
appears.
Check the dialog box that appears.
Use the cursor keys to select the
appropriate key, and then press the
[Enter] key/ to close the dialog box.
Video or audio of other
party cuts out.
The wireless network
Contact your network administrator.
problem is occurred, such as
radio/electromagnetic
interference or weak
reception.
Deterioration of sound
quality
Howling might be occurred
if placing objects near the
microphone or speaker.
Keep objects away from the
microphone or speaker.
Deterioration of sound
quality
Howling might be occurred
if blocking both the
microphone and speaker.
Do not block both the microphone and
speaker.
Deterioration of sound
quality
Howling might be occurred
Keep objects or hands away from the
if placing objects or hands in microphone.
front of the microphone.
Deterioration of sound
quality
Howling might be occurred
if the machine is located
near the devices that
generate noise.
Do not place devices that generate
noise, such as projectors or computers,
near the machine.
53
4. Troubleshooting
Problems
Causes
Solutions
Deterioration of sound
quality
Howling might be occurred
if the machine is located just
next to the wall.
Make sure there is sufficient space
between this machine and the wall.
Deterioration of sound
quality
Howling might be occurred
if using the machine in a
room where sound echoes.
Try keeping your voice as low as
possible during meetings to avoid
distracting echoes.
Deterioration of sound
quality
Howling might be occurred
if using the machine close to
the other party's device for
example, when the other
party's voice can be heard
directly instead of through a
speaker.
Keep this machine away enough from
the other party's device.
Deterioration of sound
quality
Howling might be occurred
if the audio volume is set too
loud.
Adjust the audio volume on the
machine. For details about how to
adjust the volume, see page 44
"Adjusting the Volume".
If you are using a digital audio input/
output device, adjust the volume of the
digital audio input/output device. For
details about how to adjust the volume,
see the respective manual for the
device.
54
Deterioration of sound
quality
Howling might be occurred
if your voice is too loud.
• Keep away from the microphone.
Deterioration of sound
quality
Howling might be occurred
if the machine is moved
during a meeting.
Before moving the machine, mute the
microphone of your machine. After you
finish moving the machine, cancel
mute.
• Lower your voice.
When You Have Problems Operating the Machine
Problems
The sound is distorted.
Causes
If the audio from the other
party is too loud or the
speaker volume of the
machine is raised
excessively, the audio might
become distorted.
Solutions
• Lower the speaker volume of the
machine. For details about how to
lower the volume, see page 44
"Adjusting the Volume".
• If you are using a digital audio
input/output device, lower the
volume of the device. For details
about how to lower the volume,
see the respective manual for the
device.
• Ask the other party to back away
from the microphone when they
speak.
The sound cuts in and out.
No sound can be heard
from the other party.
If you and the other party
speak at the same time, the
sound may cut in and out.
The audio volume is set to
the lowest level.
Wait until the other party is finished
before speaking.
If the other party speaks for an
extended length of time and the audio
continually cuts out, mute the
microphone of your machine.
• Adjust the audio volume on the
machine. For details about how to
adjust the volume, see page 44
"Adjusting the Volume".
• If you are using a digital audio
input/output device, adjust the
volume of the digital audio input/
output device. For details about
how to adjust the volume, see the
respective manual for the device.
No sound can be heard
from the other party.
The other party's
microphone is muted.
Ask the party to cancel mute.
No audio is input.
The microphone is muted.
Cancel mute. For details about how to
cancel mute, see page 44 "Adjusting
the Volume".
55
4. Troubleshooting
56
Problems
Causes
Solutions
The speaker volume cannot
be adjusted.
A digital audio input/output
device is connected. If a
digital audio input/output
device is connected, the
speaker on the machine is
disabled.
• Adjust the volume of the digital
audio input/output device. For
details about how to adjust the
volume, see the respective
manual for the device.
The microphone cannot be
muted.
A digital audio input/output
device is connected. The
digital audio input/output
device cannot be muted
from the machine.
Mute the digital audio input/output
device. For details about how to mute
the digital audio input/output device,
see the respective manual for the
device.
Firmware Update screen is
displayed when turn on the
machine.
If a required firmware
update is detected. You
cannot start a meeting or
accept a registration request
until the update is complete.
Check the update information, and
then start the update immediately.
• Remove the digital audio input/
output device, and then adjust the
volume of the speaker on the
machine.
5. Appendix
Specifications
Item
Interface
Specification
• Ethernet: 10BASE-T, 100BASE-TX, 1000BASE-T
• IEEE802.11g, IEEE802.11b, IEEE802.11n
• Encryption method: WEP128bit/64bit, WPA-PSK(TKIP/
AES), WPA2-PSK(AES), WPA-EAP(TKIP/AES), WPA2EAP(TKIP/AES)
• USB2.0 (type A)
2
• USB2.0 (type mini-B)
• Analog RGB (VGA)
• Audio input
• Audio output
Proxy authentication
Basic authentication
Port
The following port numbers are available for communication:
• When no proxy is used
TCP: 80, 443, 5222, 17990, 17992
UDP: 50000 - 65535*1
• When a proxy is used
TCP: 443
Network bandwidth
Video resolution
Maximum 2Mbps
• Maximum transmission resolution
480
270 pixels
• Maximum reception resolution
640
Frame rate
360 pixels
Up to 10 fps
57
5. Appendix
Item
Video mode
Specification
• This machine
1024 600 pixels (WSVGA)
• Video output device
1024 768 pixels (XGA), 1280 800 pixels (WXGA)
Video coding
H.264 Annex G (SVC)
Voice coding
SPEEX wideband/ITU-T G.711/ITU-T G.722
Data transfer
RTP (RFC1889/RFC3550) and RTCP (RFC1890/RFC3551)
Focus
Pan focus
Automatic camera adjustment
• Automatic gain control
• Automatic white balance control
Microphone
• Automatic echo canceller
• Automatic noise reduction
• Automatic gain control
• Muting
Noise
40 dB or less
Operating time
Approx. 2 hours
Charging time
Approx. 3 hours (while the power is off)
(From no battery power to full
charge)
Power Source
• For mainly Europe
220 V - 240 V, 50 Hz
• For mainly Asia
110 V, 220 V - 240 V, 50/60 Hz
• For mainly North America
120 V, 60 Hz
58
Specifications
Item
Specification
Power consumption
• When the AC adapter is connected (while the power is off)
0.5 W or less
• Maximum
25 W or less
• Maximum (when a digital audio input/output device or a
video input device are connected)
30 W or less
External dimensions (W
H)
Weight
D
• Main unit (display unit folded) (excludes projection)
280.0
215.0
29.0 mm (11.0
8.5
1.1 inches)
• This machine
Approx. 1.3 kg (2.9 lb.)
• AC adapter
Approx. 140 g (0.3 lb.)
*1 A port in the range of 50000 to 65535 is selected as the port used for communication, according to the
environment and conditions.
59
5. Appendix
Precautions for Use
This section describes precautions for using the machine. It also provides additional information about
the machine's specifications.
Where to use this machine
• The location in which the machine is used may affect the audio quality. Read the information
provided on page 18 "Installation Requirements" and select an appropriate location.
• This machine may not work properly depending on the network environment you are using.
For details, see page 18 "Installation Requirements".
Screen
• Do not connect a video output device after you turn on this machine. Doing so can distort the
screen image.
• When a video output device is used, the video may be displayed out of place. If the video
output device has a function for adjusting the screen position, use this function to adjust the
position of the video displayed.
• If the machine is used in a poor network environment or the connection speed is slow, video
from a meeting or PC Screen Share may lag or even stop.
Meetings
• Because the automatic learning function of the echo canceller is active for approximately five
to ten seconds after a meeting starts, you may hear a loud noise or howling for a short time.
Although this noise greatly diminishes the audio quality and makes it difficult to hear the other
contacts, there is nothing wrong with the machine. The audio quality will gradually improve as
you continue the meeting and speak with the other parties.
• Depending on the status of the network band, video from you or the other contacts might not
be displayed. As a result, you will only be able to hear the voices of the other contacts
participating in the meeting.
PC Screen Share
• Sometimes PC Screen Share may not start automatically when you connect the machine to the
computer via a USB cable. If this is the case, the auto-play function on the computer might be
disabled. Check whether the function has been disabled. If it has been disabled, enable it. The
procedure for enabling and disabling the auto-play function differs depending on the
operating system version or edition you are using. For details, see the Windows Help.
60
Trademarks
Trademarks
Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
61
5. Appendix
62
INDEX
A
M
AC Adapter..................................................... 11, 28
Analog audio input............................................... 32
Analog RGB connector......................................... 15
Anti-theft lock hole................................................. 14
Audio input.............................................................14
audio output........................................................... 32
Audio output.......................................................... 14
Manuals for this machine........................................ 4
Menu key............................................................... 16
Microphone........................................................... 14
Mute indicator....................................................... 16
Mute key................................................................ 16
B
Bag......................................................................... 11
Battery charge indicator....................................... 39
Battery level indicator........................................... 39
Battery status indicator................................... 14, 39
C
P
Power connector....................................................15
Power indicator......................................................16
Power key.............................................................. 16
Precautions for use...................................................6
R
Rechargeable battery..................................... 11, 25
S
Camera key........................................................... 16
Camera unit........................................................... 14
Cleaning................................................................... 6
Control panel.................................................. 14, 16
Copyright notice...................................................... 7
Cursor keys............................................................ 16
Speaker.................................................................. 14
Speaker volume keys............................................ 16
Specifications......................................................... 57
Stand unit............................................................... 15
Symbols.................................................................... 3
D
T
Digital audio input................................................. 33
Digital audio output............................................... 33
Disconnect key....................................................... 16
Display................................................................... 14
Display unit...................................................... 14, 37
This machine.......................................................... 11
Trademarks............................................................ 61
Turning on the power............................................ 38
E
Enter key................................................................. 16
Ethernet...................................................................31
Ethernet port........................................................... 15
U
USB (type A).......................................................... 33
USB cable.............................................................. 11
USB port (type A).................................................. 14
USB port (type mini-B).......................................... 14
V
G
Video output...........................................................34
Guide to components............................................ 14
W
H
Wireless networking................................................ 7
Handling this product.............................................. 6
How to read this manual......................................... 3
I
Installation Requirements...................................... 18
Introduction.............................................................. 5
63
MEMO
64
GB GB
EN US
EN AU
E0A2-7040
© 2013 Ricoh Co., Ltd.
EN GB
EN US
EN AU
E0A2-7040