SX-200 IP Communications Platform Advanced, affordable communications system for small business Controllers Specification SX-200 ICP AX CONTROLLER Maximum desktop stations 536 Maximum IP phones 248 Maximum TDM devices 288 Maximum embedded digital trunk modules 1 Maximum T1 modules 1 x single T1 module Maximum ACD agents 40 IP Maximum consoles 11 Maximum Dual or Quad DSP modules 1 DSP module Maximum echo cancellation channels 128 maximum Maximum G.729a compression channels (every 8 channels requires a DSP) 32 Maximum Network Service Units (NSUs) N/A Maximum Quad Copper Interface Modules (CIMs) N/A Maximum Analog Service Unit IIs (ASU IIs) N/A Maximum number of Peripheral (Digital) Bays N/A Controllers (cont’d) SX-200 ICP AX CONTROLLER Specification Maximum number of Dual N/A 30 IP channels Max 100 systems / network Fiber Interface Modules (FIMs) IP networking Maximum voice mail ports 20 Maximum embedded voice mail boxes 748 Shipped with (standard) »» »» »» »» »» 1 RS-232 port 1 empty MMC slot DHCP Server 4 Voicemail ports 10 / 100 / Base – TX LAN port Hardware Option Modules Specification Analog Option Module Provides additional: DSP modules Digital trunking Dual Power Supply Mitel | 2 SX-200 ICP AX CONTROLLER N/A Dual or quad expand voicemail, conferences, compression Dual or combo module Yes Support for Mitel® IP Phones Embedded ACD • Mitel 5304 IP Phone • Up to 999 Agent IDs • Mitel 5212 IP Phone • Up to 100 IP logged-in agents at once • Mitel 5324 IP Phone • Up to 99 paths • Mitel 5330 IP Phone • Up to 50 agent groups • Mitel 5340 IP Phone • Up to 99 agents per agent group Support For IP Peripherals • Mitel IP Programmable Key Module (PKM) – 12 buttons • Mitel IP Programmable Key Module (PKM) – 48 buttons • Mitel Gigabit Ethernet Stand IP Networking • Supports G.711 and G.729 compression • Connect up to 100 other network nodes • Total of 30 IP network connections to / from any one node • One IP network license required per controller • Mitel Cordless (DECT) Module and Accessories Embedded Applications Embedded Voicemail with Auto Attendant Partial List of Supported Features • Account Codes • ANI / DNIS • AX: 4 Auto Attendant or VM simultaneous sessions standard, expandable to 20 sessions • Auto Attendant • 20 expandable up to 750 mailboxes • Automatic Route Selection (ARS) Automatic Call Distribution (ACD) • 450 storage hours (with hard drive) • Up to 100 messages per mailbox • Broker’s Call (Station Swap or Transfer with Privacy) Busy Lamp Field (BLF) • Two concurrent system languages • Call Forwarding • Multi level Auto Attendant options – eight single digit (unlimited multi-digit), maximum of 10 levels • Call Logging • Hospitality • Call Monitor • Call Park and Page • Callback – Busy or No Answer • Campon • Centralized Attendant • CENTREX • CLASS (analog / digital) • Class of Restriction (COR) • Class of Service (COS) • Conference • Direct Inward Dial (DID) • Direct Inward System Access (DISA) • Direct Station Page / Busy Lamp Field (DSS / BLF) • Emergency Calls (911) Reporting to PSAP • FAX Tone Detection • Feature Keys • Flash Control • Group Listen • Hold • Hold and Page • I Hold / You Hold Mitel | 3 • Languages • Line Appearances –– Prime Line –– Key Line –– Multicall Line –– Direct Trunk Select • Messaging – Advisory • Music on Hold (MOH) DUAL EMBEDDED DIGITAL TRUNK MODULE* • Each module has two T1 trunk interfaces (links) • Provides PRI and /or T1 / D4 protocol through the controller (no NSU required) *Does not support: Min/Max, NFAS, D-Channel Backup or TDM XNET (Hybrid XNET is supported) SINGLE EMBEDDED DIGITAL TRUNK MODULE • Provides PRI or T1 / D4 protocol through the controller (no NSU required)* *Does not support: Min / Max, NFAS, D-Channel Backup or TDM XNET (Hybrid XNET is supported) • Night Service • Off-Hook Voice Announce • Off Premises Extension (OPS) • Paging • Personal Speed Call • Pickup Groups • Phone Twinning • Q.SIG • Recorded Announcement Device (RAD) Support • Record-a-Call • Redial • Secretarial Line • SMTP Client • Speed Call Key • Station Message Detail Recording (SMDR) • Sub-attendant • Tenanting • Transfer • Trunk Answer From Any Station (TAFAS) • Uniform Call Distribution • Voicemail Support • Whisper Announce Digital Trunk Connectivity UNIVERSAL NSU (MX CONTROLLER ONLY) • Connects to controller via a FIM or CIM port • Each NSU supports up to two digital links • Both links in an NSU must run the same protocol • Provides T1 CCS PRI (NI2 Standard, NI2 5ESS, NI2 GTD5) and QSIG (QSIG ISO), DMS 100/250, 4ESS Mitel | 4 Analog Connectivity ANALOG SERVICE UNIT II (ASU II) • Chassis with 2 line card slots • Two line card variants: –– 24 ONS Line Card –– 4 LS + 12 ONS Combo Line Card • Connects to the controller via CIM Dimensions Specification SX-200 ICP CONTROLLER Height AX – 12.25 in (31.1 cm) (7U) Width AX – 17.76 in (45.1 cm) Depth AX – 14.6 in (37.1 cm) Width AX – 39.86 lb (18 kg) Operational Environment Specification Temperature Humidity Max Heat Dissipation (Fully Loaded) Air Flow Acoustic Emissions SX-200 ICP CONTROLLER 41° to 122°F (5° to 50°C) 40% – 90% relative humidity, non-condensing 750 BTUs per hour 46 cubic ft / min at max output of fans Max 50dBA continuous, 75 dB intermittent (<10% duty cycle) Conversion factors: one watt is equal to 3.412 BTUs per hour. One ton of refrigeration is equal to 12,000 BTUs per hour or 3.516 Kilowatts, and 0.75 kilowatt-hour is equal to one ton of refrigeration. System Input Power Requirements Specification Input / Disconnect Input Voltage / Frequency Rating Maximum Input Power AC Source Range Mitel | 5 SX-200 ICP CONTROLLER IEC320 – C14, Class 1 AC Receptacle 100 – 120 VAC, 50/60Hz AX – 300W, CX / CXi – 300W, MX – 100W 90 – 264 VAC, 47 – 63 Hz Glossary ACD Automatic Call Distribution ASU Analog Services Unit CIM Copper Interface Module CLASS Custom Local Access Signaling Services DID Direct Inward Dial DNI Digital Network Interface DSP Digital Signal Processor FIM Fiber Interface Module ICP IP Communications Platform IP Internet Protocol ISDN Integrated Services Digital Network LS Loop Start Trunk MMC Mitel Mezzanine Card MOH Music on Hold NFAS Non-Facilities Associated Signaling NSU Network Services Unit OPS Off Premises, long loop analog PBX ports PRI Primary Rate Interface, ISDN VM Voice Mail mitel.com © Copyright 2014, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks. 8650-16763-123456-KG0914-EN