Consolidated Results for the 3 months ended June 30, 2014 July 31, 2014 Daisuke Segawa, Corporate Senior Vice President Ricoh Company, Ltd. *Ricoh establishes Ricoh Industrial Solutions Inc. to reinforce the Industrial business succeeding the Imaging & Solutions business. (Above photographs: FA and security cameras and lenses) Forward-looking statements The plans, prospects, strategies and other statements, except for the historical events, mentioned in this material are forward-looking statements with respect to future events and business results. Those statements were made based on the judge of RICOH's Directors from the information that is now obtainable. Actual results may differ materially from those projected or implied in such forward-looking statements and from any historical trends. Please refrain from judging only from these forward-looking statements with respect to future events and business results. The following important factors, without limiting the generality of the foregoing, could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: a. General economic conditions and business trend b. Exchange rates and their fluctuations c. Rapid technological innovation d. Uncertainty as to RICOH's ability to continue to design, develop, produce and market products and services that achieve market acceptance in hot competitive market No company's name and/or organization's name used, quoted and/or referenced in this material shall be interpreted as a recommendation and/or endorsement by RICOH. This material is not an offer or a solicitation to make investments. Please do not rely on this material as your sole source of information for your actual investments, and be aware that decisions regarding investments are the responsibility of themselves. July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 1 FY2015/03 Q1 results overview 9 Q1 net sales was ¥526.4 bil., a 2.3% increase y-o-y. 9 Q1 operating profit was ¥27.1 bil., a 22.2% increase y-o-y. 9 Q1 net profit was ¥15.0 bil., a 28.8% increase y-o-y. 9 Expanding the service business and industrial products business, structural reforms and forex contributed to an increased profit. 9 The forecast for first half FY and FY remains unchanged. We have started to adopt International Financial Reporting Standards (IFRS) for the consolidated financial statements from FY March 31, 2015, instead of U.S. GAAP. In this material we also adopted IFRS for part of last fiscal year for the purpose of reference. July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 2 FY2015/03 Q1 profit statement IFRS IFRS FY2014/03 Q1 result FY2015/03 Q1 result 206.1 308.5 514.6 211.2 41.0% 189.0 36.7% 22.2 4.3% 20.7 4.0% 11.7 2.3% 16.14 205.4 321.0 526.4 219.3 41.7% 192.1 36.5% 27.1 5.2% 25.8 4.9% 15.0 2.9% 20.80 US $1 98.79 102.15 +3.36 1US$ 102.15JPY 100.00JPY Euro 1 129.04 140.13 +11.09 1Euro 140.13JPY 140.00JPY (billions of yen) Sales (Japan) (Overseas) Total Gross profit sales % SG&A sales % Operating profit sales % Profit before income tax expenses sales % Profit attrib ute to owners of the parent sales % EPS (Yen) Exchange rate (Yen) July 31, 2014 Y-o-Y Comparison Change Change(%) Change(%) without Forex -0.7 -0.4% -0.4% +12.4 +4.0% -0.8% +11.7 +2.3% -0.6% +8.0 +3.8% +3.1 +1.6% <Investment> (billions of yen) +4.9 +22.2% 28.0 27.9 5.5% 5.3% 26.7 27.6 CAPEX 16.6 Depreciation 14.4 18.2 17.4 R&D % on sales R&D expenses +5.0 +3.3 FY14/03 FY15/03 Q1 Q1 +24.1% +28.8% (tangible fixed assets) <FY2015/03 Q1 forex assumptions> +4.66 (C)2014 Ricoh Company, Ltd. All Rights Reserved Q1(Actual) Q1 3 FY2015/03 operating profit y-o-y comparison (billions of yen) Expense on FY14/03 6.8 (increase) Benefit 2.3 (increase) +9.1 +0.5 -3.9 +4.8 +4.9 -1.0 -4.6 19.0 19 22.2 22.2 27.4 27.4 26.9 22.3 22.3 27.1 FY15/03 Q1 FY14/03 Q1 FY14/03 Q1 Operating Profit Operating Profit Operating Profit US-GAAP IFRS IFRS Restructuring Sales Product Charge, net Cost Down Extraordinary Gross profit items items July 31, 2014 R&D Forex, Other net Expenses SG&A items (C)2014 Ricoh Company, Ltd. All Rights Reserved 4 FY2015/03 Q1 results supplement OP / OP margin SG&A (billions of yen) (billions of yen) IFRS IFRS IFRS 36.7% IFRS 4.3% SG&A ratio OP margin 38.2% 37.4% 37.3% 36.5% 35.0% 37.4% 35.5% 33.9% 31.2% IFRS IFRS 189.0 IFRS IFRS 22.2 22.9 19.0 14.2 13.1 13.0 26.7 32.3 42.1 27.1 Q2 Q3 FY2013/03 Q4 Q1 Q2 Q3 FY2014/03 Q4 Q1 FY15/03 194.2 195.1 192.1 152.4 167.0 159.9 165.9 164.9 164.5 29.8 28.0 29.5 28.3 30.2 27.6 Q1 Q2 Q3 Q4 SG&A 175.9 182.2 SG&A (R&D excluded) 148.6 143.7 148.5 27.0 27.7 27.4 Q1 Q2 Q3 FY2013/03 IFRS July 31, 2014 189.4 171.4 R&D Q1 195.0 175.6 (C)2014 Ricoh Company, Ltd. All Rights Reserved Q4 FY2014/03 Q1 FY15/03 IFRS 5 Imaging & Solutions (1) Sales (billions of yen) Imaging & Solutions Network System Solutions 460.5 Y-o-Y( Excluding forex) 470.4 < Sales y-o-y > (Value, excluding Forex) +8.8% +2.1%(-0.9%) +4.5% 58.0 68.7 39.3 41.9 +0.8% +18.5%(+17.2%) +1.4% +0.8% +0.9% 0.0% +6.8%(+2.7%) -1.1% -2.1% Q1 Production Printing Q2 Q3 Q4 -0.9% Q1 FY2013/03 Q2 Q3 Q4 Q1 FY15/03 FY2014/03 IFRS < OP&OP margin > IFRS IFRS 8.3% Office Imaging 363.2 -1.0%(-4.2%) 359.7 OP margin 7.7% 7.3% 7.9% 9.6% 7.6% 10.7% 9.3% 9.6% 8.4% IFRS IFRS 38.2 OP FY2014/03 Q1 FY2015/03 Q1 OP 38.2 39.6 Sales % 8.3% 8.4% IFRS July 31, 2014 59.8 46.0 30.7 28.8 34.7 32.2 43.0 47.0 39.6 (billions of yen) Q1 Q2 Q3 FY2013/03 IFRS Q4 Q1 Q2 Q3 Q4 FY2014/03 Excluding “Corporate and Eliminations” (C)2014 Ricoh Company, Ltd. All Rights Reserved Q1 FY15/03 IFRS 6 Imaging & Solutions (2) Main products and service < Products & Services sales y-o-y > < MFP / Printer / PP combined y-o-y > (Value, excluding Forex) (Value, excluding Forex) +3% Non-hardware +0% 0% +2% +1% +1% Black & White MFP -19% Office Printer -6% +6% PP(Cut Sheet type) +2% +2% -1% -1% -1% -3% -2% -3% -3% -3% -4% Q4 Q1 Services* Color +3% -3% +41% +11% (*Document, IT services excluding hardware sales of PC) -5% -7% Hardware Q1 Q2 Q3 FY2013/03 Q4 Q1 Q2 Q3 FY2014/03 FY15/03 See Appendix for more data July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 7 OP by geographic segment The Americas Japan Quarterly sales y-o-y (excluding Forex) +22.6% +5.0% +1.1% +0.1% +8.7% +4.7% +0.9% -0.4% +1.8% 0.0% 0.0% -1.8% -0.2% < OP&OP margin > -1.5% -2.4% -0.1% -1.5% -0.4% -3.6% -4.9% < OP&OP margin > IFRS IFRS IFRS 5.6% OP margin 2.7% 1.4% 1.7% 2.7% 4.7% IFRS 1.4% 3.4% 4.7% 1.8% 4.9% OP margin 0.8% 0.5% 1.8% 2.0% 1.2% 3.3% 3.3% 4.8 4.8 Q2 Q3 4.1% 3.2% IFRS IFRS 18.0 IFRS OP 16.3 15.5 Q1 11.8 8.9 8.5 4.2 5.1 Q2 Q3 FY2013/03 Q4 15.6 IFRS 2.0 OP 6.8 Q1 Q2 Q3 FY2014/03 Q4 Q1 FY15/03 0.9 0.6 Q1 Q2 2.2 Q3 FY2013/03 IFRS July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 2.9 Q4 6.5 4.8 1.7 Q1 FY2014/03 Q4 Q1 FY15/03 IFRS 8 OP by geographic segment Europe / Middle East / Africa Other Quarterly sales y-o-y (excluding Forex) +14.1% +11.7% +11.8% +7.6% +7.6% +3.3% +1.8% +2.8% +0.9% +0.8% 0.0% 0.0% -2.7% -1.7% < OP&OP margin > -0.3% -1.6% -3.9% -3.4% < OP&OP margin > IFRS IFRS IFRS 1.8% OP margin +5.3% +4.7% 6.6% 4.9% 6.1% 7.3% 2.0% IFRS 3.6% 4.9% 5.5% 9.4% IFRS OP 9.0 6.2 Q1 4.4 Q2 FY2013/03 Q1 4.4% Q2 2.9% 4.6 Q3 FY2014/03 Q4 6.2% 4.1% 6.3% 3.4% IFRS IFRS 3.2 Q1 FY15/03 2.8 Q1 6.2 2.7 3.3 Q2 Q3 FY2013/03 IFRS July 31, 2014 4.6% OP 5.7 Q4 3.8% 3.6% 7.4 2.4 Q3 OP margin 13.3 IFRS 2.2 6.4 3.6% (C)2014 Ricoh Company, Ltd. All Rights Reserved 3.8 Q4 2.6 Q1 Q2 4.1 Q3 FY2014/03 6.0 3.2 Q4 Q1 FY15/03 IFRS 9 Industrial Products Sales (billions of yen) < Industrial Products Sales y-o-y > (excluding Forex) +8.8% +8.6% +4.9% +3.2% 0.0% Y-o-Y (excluding Forex) 25.5 27.3 -5.0% -4.9% +7.4%(+4.9%) Q1 Q2 -8.1% -7.6% Q3 Q4 -5.3% Q1 FY2013/03 Q2 Q3 Q4 Q1 FY15/03 FY2014/03 IFRS < OP> FY2014/03 Q1 Excluding “Corporate and Eliminations” FY2015/03 Q1 OP 1.0 1.6 Sales % 4.1% 5.8% IFRS IFRS 1.0 0.8 0.2 -0.4 -0.2 1.3 1.4 1.7 1.6 -0.4 (billions of yen) IFRS IFRS Q1 Q2 Q3 FY2013/03 Q4 Q1 Q2 Q3 FY2014/03 Q4 Q1 FY15/03 IFRS July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 10 Other Sales < Other Sales y-o-y> (billions of yen) (excluding Forex) +23.3% +22.8% +13.8% +13.7% +5.0% +1.8% +0.3% Y-o-Y (without forex) 28.5 -0.1%(-0.6%) 28.5 0.0% -0.6% -6.0% Q1 Q2 Q3 Q4 Q1 FY2013/03 Q2 Q3 Q4 Q1 FY15/03 FY2014/03 IFRS < OP> FY2014/03 Q1 0.1 FY2015/03 Q1 -0.3 OP -0.6 Excluding “Corporate and Eliminations” -0.4 -2.2% IFRS July 31, 2014 -4.0% IFRS -1.1 IFRS -2.9 Sales % 0.6 -0.6 -1.6 -1.1 0.1 IFRS -0.6 (billions of yen) Q1 Q2 Q3 FY2013/03 Q4 Q1 Q2 Q3 FY2014/03 Q4 Q1 FY15/03 IFRS (C)2014 Ricoh Company, Ltd. All Rights Reserved 11 Statement of Financial Position as of June 30, 2014 Inventories/Averaged cost of sales (month) Assets (billions of yen) Current Assets As of Dif f . from Mar 31, '14 Jun 30, 2014 1,133.3 121.7 -22.4 Trade and other receivables 515.9 -28.7 Other financial assets 250.7 +1.0 Inventories 203.6 +9.4 41.2 +6.9 1,422.8 -6.7 Prpperty, plant and equipment 270.2 -0.4 Goodwill and intangible assets 393.9 -5.4 Non-current assets Other financial assets 560.4 -0.4 Other non-current assets 198.2 -0.4 2,556.2 -40.4 Total Assets Exchange rate as of Jun 30, ‘14 US$ 1 = ¥ 101.36 EURO 1 = ¥ 138.31 July 31, 2014 1.70 1.79 -33.6 Cash & time deposits Other current assets Inventories/Averaged cost of sales (Diff.from Mar 31, ‘14) ( -1.56) ( -3.34) 169.2 171.8 2.03 2.03 1.76 195.0 195.3 194.1 2.00 1.99 205.4 203.6 Inventories (billions of yen) End of End of End of End of End of Mar Mar Mar Mar Mar ‘14 ‘11 ‘12 ‘13 ‘10 End of End of Jun Jun ‘13 ‘14 IFRS IFRS Total assets turn over (per month) Total assets turn over 0.82 0.84 0.84 0.83 0.89 2,596.6 2,383.9 2,255.5 2,289.3 2,360.6 0.87 2,421.0 0.82 2,556.2 Total Assets (billions of Yen) End of End of End of End of End of Mar Mar Mar Mar Mar ‘14 ‘11 ‘12 ‘13 ‘10 (C)2014 Ricoh Company, Ltd. All Rights Reserved IFRS End of End of Jun Jun ‘13 ‘14 IFRS 12 Statement of Financial Position as of June 30, 2014 Equity attributable to owners of the parent ratio (Equity ratio) Liabilities and Equity (billions of yen) Current Liabilities Bonds and borrowings As of Diff . from Mar 31, '14 Jun 30, 2014 864.1 +28.4 330.8 +59.0 Trade and other payables 247.4 -34.5 Other current liabilities 285.8 +3.9 603.4 -63.0 Bonds and borrowings 392.4 -59.9 Accrued pension&retirement benefits 119.5 -5.0 91.5 +1.9 1,467.5 -34.6 1,022.8 -6.5 65.7 +0.7 Total Equity 1,088.6 -5.7 Total liabilities and Equity 2,556.2 -40.4 723.2 -0.8 Non-current liabilities Other non-current liabilities Total Liabilities Total equity attributable to owners of the parent Noncontrolling Interest Total debt Exchange rate as of Jun 30, ‘14 US$ 1 = ¥ 101.36 EURO 1 = ¥ 138.31 July 31, 2014 Equity ratio 40.8% 41.0% 35.9% 38.0% 39.6% 973.3 925.2 Equity attributable to owners of the parent (billions of yen) 37.9% 40.0% 1,029.4 822.7 918.7 897.9 End of End of End of End of End of Mar Mar Mar Mar Mar ‘14 ‘11 ‘12 ‘13 ‘10 1,022.8 End of End of Jun Jun ‘13 ‘14 IFRS IFRS Net debt/equity ratio (multiplies) Net D/E ratio 0.45 0.49 0.71 0.65 0.56 583.1 582.4 580.0 0.65 0.58 596.6 601.5 440.6 455.3 97.4 58.1 Net debt (billions of yen) 4.5 58.0 4.8 -18.6 -6.3 *Net debt excluding Ricoh Leasing End of End of End of End of End of Mar Mar Mar Mar Mar ‘14 ‘11 ‘12 ‘13 ‘10 (Diff.from Mar 31, ‘14) ( -1.56) ( -3.34) (C)2014 Ricoh Company, Ltd. All Rights Reserved IFRS End of End of Jun Jun ‘13 ‘14 IFRS 13 FY2015/03 Q1 statement of cash flow IFRS FY2014/03 Apr-Jun (billions of yen) 13.0 Profit Depreciation and amortization [ Net profit + Depreciation and amortization ] Other operating activities IFRS FY2015/03 Apr-Jun 16.4 25.0 26.6 [ 38.1 ] [ 43.0 ] -15.1 -22.8 22.9 20.1 -16.5 -18.0 0.0 -2.5 Other investing activities -10.8 -6.7 Net cash by investing activities -27.4 -27.3 -4.4 -7.1 20.9 -0.4 -11.9 -11.9 Other financing activities -0.3 -0.3 Net cash by financing activities 8.6 -12.7 2.3 -1.5 6.4 -21.4 123.5 118.5 Net cash by operating activities Plant and equipment Purchase of business Free cash flow ( Operating + Investing net cash ) Increase (Decrease) of debt Dividend paid Effect of exchange rate Net increase in cash and equivalents Cash and equivalents at end of period July 31, 2014 Free cash flow (billions of yen) 85.0 FCF 66.0 FCF excluding lease receivables 51.2 48.5 8.6 3.4 ‐8.8 ‐2.5 ‐10.0 ‐15.3 ‐23.7‐22.7 ‐5.4 ‐2.8 ‐14.9 ‐6.0 ‐7.1 ‐1.3 IFRS IFRS -4.4 Q1 Q2 Q3 Q4 Q1 FY2013/03 Q2 Q4 Q3 Q1 FY15/03 FY2014/03 IFRS <Annual Data> 101.1 94.2 77.8 36.7 22.8 18.0 13.3 24.7 FCF ‐75.6 FCF excluding lease receivables ‐101.2 FY 10/03 (C)2014 Ricoh Company, Ltd. All Rights Reserved FY 11/03 FY 12/03 FY 13/03 FY 14/03 14 FY2015/03 profit statement forecast IFRS IFRS FY2014/03 Results FY2015/03 Forecast 905.1 1,290.5 2,195.6 873.2 39.8% 752.8 34.3% 120.3 5.5% 118.0 5.4% 72.8 3.3% 100.44 906.0 1,354.0 2,260.0 936.0 41.4% 796.0 35.2% 140.0 6.2% 135.0 6.0% 80.0 3.5% 110.35 US $1 100.29 100.54 +0.25 Euro 1 134.47 140.03 +5.56 (billions of yen) Sales (Japan) (Overseas) Total Gross profit sales % SG&A sales % Operating profit sales % Profit before income tax expenses sales % Profit attrib ute to owners of the parent sales % EPS (Yen) Exchange rate (Yen) July 31, 2014 Y-o-Y comparison Change Change(%) Change(%) without Forex +0.9 +0.1% +0.1% +63.5 +4.9% +3.3% +64.4 +2.9% +2.0% +62.8 +7.2% +43.2 +5.7% <Investment> (billions of yen) +19.7 +16.3% R&D % on sales R&D expenses +17.0 +7.2 +14.3% +9.9% FY14/03 FY15/03 result forecast 116.2 121.0 5.3% 5.4% 113.8 118.8 CAPEX 72.9 Depreciation 63.3 89.0 74.0 (tangible fixed assets) <FY2015/03 forex assumptions> +9.91 (C)2014 Ricoh Company, Ltd. All Rights Reserved Q2-Q4 Full year 1US$ 100.00JPY 100.54JPY 1Euro 140.00JPY 140.03JPY 15 FY2015/03 operating profit y-o-y comparison +12.5 (billions of yen) +5.0 -5.0 +18.0 +7.4 +19.7 -18.2 Expense on FY14/03 11.0 (increase) Benefit 7.0 (increase) 140.0 120.3 120.3 FY14/03 FY14/03 Restructuring Sales Product Operating Charge, net Cost Down Profit Extraordinary Gross profit items IFRS items Operating Profit US-GAAP Forex assumptions (yen) US$ Euro July 31, 2014 R&D Expenses Forex, net SG&A items FY15/03 Operating Profit Forecast IFRS FY14/03 result FY15/03 forecast y-o-y Forex impacts 100.29 134.47 100.54 140.03 + 0.25 + 5.56 Impacts of forex per yen annually (billion yen) US$ (C)2014 Ricoh Company, Ltd. All Rights Reserved Euro sales OP 6.0 3.8 0.8 1.4 16 Dividend and ROE (yen) 33.0 33.0 33.0 33.0 full year dividend 34.0 16.5 17.0 16.5 17.0 29.0 28.0 24.0 33.0 17.0 15.0 25.0 16.5 16.5 8.5 15.0 16.5 12.0 year-end dividend mid-year dividend 12.0 13.0 16.0 18.0 16.5 16.5 16.5 12.5 FY06/03 FY07/03 FY08/03 FY09/03 FY10/03 FY11/03 FY12/03 FY13/03 FY14/03 FY1503 forecast full-year dividend payout ratio 18% 18% 23% 366% 86% 122% (赤字) 64% 32% 30% ROE 10.6% 11.0% 9.9% 0.6% 2.9% 2.0% -5.1% 3.8% 7.6% 8.0%+ July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 17 Appendix July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 18 Reorganization of the Industrial Business New companies for electronic devices business, integrated optical business and electronic components business will be established in October, 2014. <Aim> Strengthening the Industrial business as a new pillar to succeed the Imaging & Solutions business. new Electronic Devices business Ricoh Optical Industries Co., Ltd. Ricoh Microelectronics, Co., Ltd. Ricoh Electronic Devices Co., Ltd. new Ricoh Industrial Solutions Inc. Industrial business July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 19 Reorganization of Industrial business Expanding the Industrial business including FA, security, and automotive markets FA (factory automation) automotive security <Industrial Products> 1.5 times business scale in 3 years (10% growth per year) July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 20 FY2015/03 Q1 sales by category By product category (billions of yen) By Area Y-o-Y (excluding Forex) Y-o-Y (excluding Forex) 514.6 526.4 28.5 25.5 28.5 27.3 58.0 68.7 +2.3%(-0.6%) 526.4 +2.3%(-0.6%) 43.2 45.5 Other +5.5%(+5.3%) 122.1 128.0 514.6 Other 39.3 41.9 -0.1%(-0.6%) Industrial Products +7.4%(+4.9%) Network System Solutions +18.5%(+17.2%) 363.2 359.7 Production Printing 143.1 308.5 147.3 321.0 EMEA +4.9%(-3.4%) The Americas +2.9%(-0.4%) Overseas +4.0%(-0.8%) +6.8%(+2.7%) 460.5 470.4 Office Imaging -1.0%(-4.2%) 206.1 205.4 Japan -0.4%(-0.4%) Imaging & Solutions FY2014/03 Q1 IFRS July 31, 2014 FY2015/03 Q1 IFRS +2.1%(-0.9%) FY2014/03 Q1 IFRS (C)2014 Ricoh Company, Ltd. All Rights Reserved FY2015/03 Q1 IFRS 21 FY2015/3 sales forecast by category By product category (billions of yen) By area Y-o-Y (excluding Forex) 2,195.6 120.8 110.0 308.0 180.0 2,260.0 126.6 115.8 +2.9%(+2.0%) Other 1,964.8 2,195.6 182.2 296.5 Industrial Products 194.1 1,526.6 2,017.4 2,260.0 519.1 Other +6.1%(+6.8%) 546.0 EMEA +5.2%(+1.2 %) +5.4%(+4.9%) Production Printing 589.1 +2.9%(+2.0%) 193.3 +4.9%(+4.6%) Network System Solutions -3.7%(-4.1%) 1,476.7 Y-o-Y (excluding Forex) 614.5 The Americas +4.3%(+4.1%) Overseas 1,290.5 1,354.0 +4.9%(+3.3%) +7.8%(+6.8%) Office Imaging +3.4%(+2.2%) 905.1 906.0 Japan +0.1%(+0.1%) Imaging & Solutions FY2014/03 IFRS July 31, 2014 FY2015/03 forecast IFRS +2.7%(+1.7%) FY2014/03 IFRS (C)2014 Ricoh Company, Ltd. All Rights Reserved FY2015/03 forecast IFRS 22 Appendix: historical data (1) *Value based ratio including forex Imaging & Solutions sales portion by products FY2013/03 FY2014/03 FY2015/03 FY13/03 FY14/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Total Total MFP 58% 55% 57% 57% 57% 52% 54% 51% 55% 57% 53% Office Printer 10% 10% 10% 10% 9% 9% 9% 9% 9% 10% 9% Production Printing(PP) 9% 9% 9% 9% 9% 10% 10% 9% 9% 9% 9% Office Imaging, other 6% 6% 6% 6% 5% 5% 5% 6% 5% 6% 6% MDS(Labor charge) & IT Services 10% 11% 11% 12% 11% 12% 12% 13% 12% 11% 12% Network System Solutions, other 8% 9% 8% 7% 9% 11% 11% 12% 10% 8% 11% FY2015/03 FY13/03 FY14/03 MFP & printer Non-hardware ratio FY2013/03 MFP Office Printer PP July 31, 2014 FY2014/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Total Total Japan 58% 61% 60% 50% 55% 60% 58% 48% 55% 57% 54% Overseas 55% 53% 55% 53% 56% 56% 56% 53% 56% 54% 55% Total 56% 56% 57% 52% 56% 57% 57% 51% 56% 55% 55% Japan 88% 88% 88% 85% 88% 85% 87% 88% 89% 87% 87% Overseas 73% 69% 74% 72% 72% 71% 69% 71% 69% 72% 70% Total 81% 79% 81% 78% 80% 78% 78% 79% 78% 80% 79% Japan 63% 58% 61% 55% 71% 65% 61% 54% 63% 59% 62% Overseas 56% 57% 60% 59% 62% 54% 55% 50% 62% 58% 55% Total 58% 57% 60% 58% 63% 56% 56% 51% 62% 58% 56% (C)2014 Ricoh Company, Ltd. All Rights Reserved 23 Appendix: historical data (2) MFP & printer y-o-y (Office Imaging and Production Printing) < Hardware > *By value FY2013/03 FY2014/03 FY2015/03 FY13/03 FY14/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Total Total -3% -7% +3% +10% -2% +0% +1% +20% +19% +27% +11% +1% +0% +19% -4% -2% -3% +0% +0% +13% MFP&Printer Japan -6% -2% +11% -2% (Office+PP) Overseas +0% -11% +0% +11% +7% -7% -4% -3% -2% -8% +3% +6% +2% -5% +1% -3% -3% -7% +2% +2% -3% -1% -1% -4% -3% -3% +2% -6% -2% -2% (Forex excluded) Total (Forex excluded) -3% -7% +1% -2% +13% +11% +19% +11% < Non-hardware > MFP&Printer Japan +2% -2% -2% -7% (Office+PP) Overseas -4% -4% +7% +19% +24% +29% +24% +6% +2% +5% +20% +4% +1% +4% +3% +0% -6% -3% +3% -2% -2% -3% +3% +8% +13% +16% +13% +5% -0% +2% +11% +3% +0% +1% -1% -3% -4% +1% -2% (Forex excluded) Total (Forex excluded) -1% +1% -1% -2% -2% *Total hardware and non-hardware sales of MFP, Office printer, Cut sheet PP, Continuous form PP (excluding sales of solutions and third party products) July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 24 Appendix: historical data (3) MFP & printer y-o-y (Office Imaging) *By value < Hardware > FY2013/03 FY2014/03 FY2015/03 FY13/03 FY14/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Total Total -2% -6% +3% +10% -3% -1% +2% +5% -0% +0% +15% MFP&Printer Japan -6% -3% +11% -2% (Office Imaging) Overseas -3% -10% +1% +12% +4% -6% -2% -2% -2% -10% -3% -7% -5% -2% -6% -4% -8% +4% +6% +13% +8% +15% +7% -1% +0% +10% +0% -5% +2% -2% -2% -9% -1% -1% -4% -1% -3% Japan -6% -1% +12% -1% -1% -8% +2% +11% -3% +0% +2% Overseas -4% -12% +0% +12% +5% -1% -1% +15% +3% -8% -3% -2% -2% -11% -4% -7% -6% -3% -6% -4% -9% +4% +7% +13% +7% +15% +7% -2% +0% +10% +0% -6% +2% -2% -1% -10% -2% -1% -5% -2% -3% Japan -1% -16% -2% -19% -13% +15% +8% +3% -14% -11% +4% Overseas +8% +22% +17% +10% +2% +15% +13% +15% -9% +10% +12% -6% (Forex excluded) Total (Forex excluded) MFP (Forex excluded) Total (Forex excluded) Office Printer (Forex excluded) Total (Forex excluded) July 31, 2014 +21% +15% +22% +22% +15% +21% +15% +18% +28% +16% +28% +13% -4% -7% -7% +5% +6% +10% -2% +5% +17% +21% +3% +7% +4% +11% +10% +9% +8% -10% -9% +0% -5% +3% +3% -3% (C)2014 Ricoh Company, Ltd. All Rights Reserved +2% +4% 25 Appendix: historical data (4) MFP & printer y-o-y (Office Imaging) < Non-hardware > *By value FY2013/03 FY2014/03 FY2015/03 FY13/03 FY14/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Total Total -4% -3% -3% +2% -5% -2% -2% +5% +1% +4% +19% -6% -5% +2% -3% +4% -2% +1% +10% MFP&Printer Japan +2% -3% -2% -7% (Office Imaging) Overseas -5% -6% +7% +18% +3% -1% +4% +2% -2% -4% +3% +7% +2% -2% +2% -2% -2% -1% -3% -3% -5% +0% -3% Japan +0% -4% -3% -6% -4% -2% -3% -2% -3% -3% -3% Overseas -5% -5% +7% +17% +24% +29% +24% +9% -0% +3% +21% +2% +0% +4% +1% +0% -3% -5% +2% -1% -3% -5% +3% +8% +14% +17% +14% +6% -1% +1% +12% +1% -2% +1% -2% -1% +0% -2% -3% -5% +0% -2% Japan +9% +1% +1% -8% -4% -5% -3% +10% -11% +0% -0% Overseas -3% -10% +10% +22% +11% +25% +13% -14% +6% +5% +6% +6% -5% +6% +7% -11% -3% -10% -24% +0% +4% -13% +4% -3% +5% +3% +2% +7% +4% -1% -3% +2% +3% +8% -1% +3% -3% -7% -4% -6% -6% -6% +2% -6% (Forex excluded) Total (Forex excluded) MFP (Forex excluded) Total (Forex excluded) Office Printer (Forex excluded) Total (Forex excluded) July 31, 2014 +22% +29% +22% -2% +0% -3% +11% +15% +12% +1% (C)2014 Ricoh Company, Ltd. All Rights Reserved -2% 26 Appendix: historical data (5) Production Printing (PP) y-o-y *By value < Hardware > PP FY2013/03 FY2014/03 FY2015/03 FY13/03 FY14/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Total Total Japan -10% +8% +4% +10% -29% -22% +2% +7% +21% +3% -9% Overseas +32% -13% -9% +5% +11% +46% +67% +59% +13% +1% +46% +39% -10% -13% -9% -10% +15% +34% +39% +8% -1% +20% +21% -9% -7% +6% +4% +32% +54% +48% +14% +2% +35% +27% -6% -10% -5% -14% +8% +27% +32% +10% +0% +14% Japan +5% +6% -9% -2% -1% +4% +2% -15% +0% +2% Overseas +5% +13% +7% +31% +38% +31% +36% +10% +16% +14% +27% +11% +18% +4% +14% +12% -3% +10% +12% +4% +5% +12% +3% +23% +29% +25% +29% +9% +10% +11% +22% +10% +15% +1% +10% +9% -2% +6% +9% +4% (Forex excluded) Total (Forex excluded) < Non-hardware > PP (Forex excluded) Total (Forex excluded) +3% +3% +8% +7% +4% *Total hardware and non-hardware sales of Cut sheet PP, Continuous form PP (excluding sales of solutions and third party products) July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved 27 Appendix: historical data (6) MFP & printer color ratio FY2013/03 MFP Office Printer PP FY2015/03 FY13/03 FY14/03 Q1 Q2 Q3 Q4 Q1 FY2014/03 Q2 Q3 Q4 Q1 Total Total Japan 70% 68% 74% 71% 76% 80% 85% 80% 85% 71% 80% Overseas 56% 55% 56% 56% 54% 52% 58% 61% 62% 56% 57% Total 61% 59% 62% 61% 61% 60% 67% 68% 70% 61% 64% Japan 44% 43% 45% 49% 47% 41% 42% 44% 49% 46% 43% Overseas 32% 32% 33% 29% 32% 33% 31% 34% 31% 31% 33% Total 36% 36% 37% 36% 36% 36% 34% 38% 35% 36% 36% Japan 6% 8% 7% 14% 31% 29% 27% 32% 32% 9% 30% Overseas 56% 54% 56% 53% 56% 62% 66% 69% 65% 55% 64% Total 47% 44% 46% 45% 53% 58% 60% 64% 60% 45% 59% *For hardware shipment, by value Number of employees FY11/03 FY12/03 FY13/03 FY14/03 FY15/03 Q1 Japan Overseas 40,072 38,519 37,401 36,873 37,273 Americas 34,139 33,262 31,475 31,853 31,697 EMEA 17,350 17,637 18,229 18,422 18,485 China 11,808 11,960 12,094 11,932 12,151 5,645 7,864 8,232 9,115 9,706 68,942 70,723 70,030 71,322 72,039 109,014 109,242 107,431 108,195 109,312 AsiaPacific Sub total Total July 31, 2014 (C)2014 Ricoh Company, Ltd. All Rights Reserved *As of end of each period 28