FAR

Failure Analysis Request
Email: [email protected]
RMA number:
Customer Reference Data
Product Data
(Scan Barcode or take a picture about marking)
Company name:
End Customer
(in case of distributor):
Customer claim Nr.:
Date of issue:
Contact-Person:
Email:
Phone:
Quantity
Shipment data (if available)
Nr. of defective parts:
Vincotech delivery note number:
Quantity to be returned:
Condition of delivery
Failure rate:
Good
(sealed original package without physical damage)
Damaged:
Location of failure detection
Kind of failure
Incoming inspection
Electrical
Line
Others:
Process step:
Assembling
Test
Field, Estimated runtime:
Mechanical
Logistical
In case of electrical failure, please specify the parameters applied
on the module:
Other:
Voltage:
Current:
Temperature:
Usage condition:
Application Category:
Other:
Comment:
Failure description (suspected failure mode)
(To solve the problem, it is necessary to get very detailed Information. Please describe as detailed as possible and provide analysis documentation if available.)
Expectations
8D-Report
Other (analysis report, verification test, etc.):
Note:
Customers are not authorized to return parts without Vincotech RMA number!
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