Our Performance Against Major CSR Indicators

Our Performance Against Major CSR Indicators
CSR Charter
Scope
of Survey
Indicator
Performance
Items Relating to
Year ended Year ended Year ended Major Initiatives*1
Mar. 31, 2012 Mar. 31, 2013 Mar. 31, 2014
Note
Integrity in Corporate Activities
1
2
Number of outside directors
(total number of directors)
Ricoh Co., Ltd.
Response rate for CSR self-assessments
by suppliers (%)
( ) indicates number of suppliers
asked to respond
2 (12)
2 (11)
2 (10)
Japan
100 (115)
—
—
China
—
100 (199)
—
Thailand
—
—
100 (70)
GRI: 38
ISO 26000: 6.2
GRI: HR10, HR11
GC: 1, 2, 4-8
ISO 26000: 6.3, 6.4, 6.5,
6.6, 6.7, 6.8
Intended to implement every other year, but
reviewed the frequency of implementation due to
the latest results, which showed an enhanced level
of improvement
Scope to be expanded, based on FY2013 results,
with the next assessment to run in FY2015
First assessment ran in July 2013. Schedule for
next assessment will be based on results of first
assessment.
3
Cases of serious accidents involving
products
Ricoh Group
0
0
0
GRI: PR1, PR2
ISO 26000: 6.7
Number of serious accidents involving products,
which jeopardize the life or physical health of
consumers (which may result in death, serious
injury, residual disorder, or cause carbon monoxide
poisoning or fires, etc.)
4
Number of serious incidents and
accidents involving information
security
Ricoh Group
0
0
1
GRI: PR8
ISO 26000: 6.7
The number of serious incidents and accidents
involving information security, both of which are
required to be made public
5
Number of serious violations of law
or incidents and accidents
Ricoh Group
0
0
0
GRI: SO5, SO7, SO8
GC: 1, 2, 4-8, 10
ISO 26000: 6.3, 6.4, 6.5,
6.6, 6.7
Number of serious violations of law or incidents
and accidents that must be made public. Number
excludes any serious product accidents, noted in
3 above, and any serious information security
accidents or incidents, noted in 4 above.
4,887
5,079
5,027
GRI: EN3
GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 80.8%
CO2 (kt)
47.4
46.8
47.3
GRI: EN15 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
5 gases (kt)
20.3
17.7
21.9
GRI: EN15 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
CO2 equivalent
86.5
82.7
104.2
GRI: EN16 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
154.2
147.2
173.4
GRI: EN15, 16 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
CO2 (kt)
161.9
158.9
158.4
GRI: EN15
GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 69.4%
5 gases (kt)
21.4
18.5
25.1
GRI: EN15
GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
CO2 equivalent
261.6
278.5
307.5
GRI: EN16
GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 89.2%
444.9
455.8
491.0
GRI: EN15, 16
GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 83.3%
(447.4)
515.4
(440.1)
606.0
(473.6)
GRI: EN17 GC: 7, 8, 9 MDGs: 7
ISO 26000: 6.5, 6.7
Third-party inspection ratio*2: 97.8%
CO2 emissions based on lifecycle estimations of
equipment sold in each year*3
—
353.0
395.0
GRI: EN27 GC: 7, 8, 9 MDGs: 7
ISO 26000: 6.5, 6.7
Reduction of CO2 emissions due to the use of
Ricoh products and/or solutions
Third-party inspection ratio*2: 100%
The values for FY2012 and FY2013, ended March 31,
2012 and 2013, respectively, are different than
those reported in last year’s table of performance
indicators, because calculation errors were since
caught and corrected.
Harmony with the Environment
6
Energy
consumption
Total calories (TJ) Ricoh Group
Scope 1
Ricoh Co., Ltd.
Scope 2
CO2 (kt)
Total (kt)
7
GHG emissions
Scope 1
Ricoh Group
Scope 2
CO2 (kt)
Total (kt)
8
CO2 emissions
Scope 3
during product use
9
CO2 reduction
contribution
10
Water use
CO2 (kt)
CO2 (kt)
Total (km3)
Ricoh Group
Global
Ricoh Group
Total amount (t)
11
Wastes
Final disposal
amount (t)
Resource recovery
rate (%)
Ricoh Co., Ltd.
and
manufacturing
subsidiaries
3,849
4,155
4,087
GRI: EN8 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
66,984
66,095
64,949
GRI: EN23 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
310
370
390
GRI: EN23 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
99.3
99.3
98.6
GRI: EN23 GC: 7, 8 MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
*1
Primary initiatives: Global Reporting Initiative (GRI), FY2014, GRI Sustainability Reporting Guidelines (G4), Global Compact (GC), United Nations Millennium Development Goals (MDGs),
ISO 26000 international standards for CSR
*2 Third-party inspections conducted during FY2013 by Bureau Veritas Japan K.K. (The ratios listed in the “Note” column are for FY2014, ended March 31, 2014.)
*3Starting in FY2013, we are measuring CO2 emissions from projectors, videoconferencing, web-based conferencing systems and LED lights in addition to imaging equipment. Numbers in
parentheses indicate CO2 emissions from imaging equipment only.
• For further information about environmental data ➤ WEB: www.ricoh.com/environment/data/
95
Ricoh Group Sustainability Report 2014
Overview
Action
Data & Profile
CSR Indicators
CSR Charter
Indicator
Performance
Scope
of Survey
Year ended
Mar. 31, 2012
Year ended
Mar. 31, 2013
Year ended
Mar. 31, 2014
38,519
37,401
36,873
Items Relating to
Major Initiatives*1
Note
Respect for People
Japan
86:14
Domestic subsidiaries
84:16
83:17
83:17
Overseas subsidiaries
63:37
63:37
64:36
17
 9.8
41.6
Domestic subsidiaries
42.0
40.2
13.1
17.4
19.2
 6.8
 9.6
38.4
41.6
36.8
35.9
43.0
40.4
16.9
14.0
17.5
18.5
 6.6
10.0
38.6
42.4
37.7
35.8
43.8
41.2
Female
Overseas subsidiaries
16.3
Male
18.6
Ricoh Co., Ltd.
Overseas subsidiaries
16
17.1
Male
Domestic subsidiaries
Male
Ricoh Co., Ltd.
Female
86:14
Female
86:14
Female
Ricoh Co., Ltd.
Female
Average age by
gender
71,322
108,195
Male
15
Average years of
service (regular
employees)
70,030
107,431
Female
14
Gender ratio
(male: female)
70,722
109,241
Male
13
Overseas
Ricoh Group in total
Male
12
Number of regular
employees
GRI: 9
Ricoh Co., Ltd.
GRI: 10
GC: 6 MDGs: 3
ISO 26000: 6.4
17.5
14.1
 6.4
39.7
38.9
36.2
GRI: N/A
GC: 6 MDGs: 3
ISO 26000: 6.4
GRI: LA10
GC: 6 MDGs: 3
ISO 26000: 6.4
Ricoh Co., Ltd.
2.5
2.8
3.0
Domestic subsidiaries
2.6
2.8
3.3
Overseas subsidiaries
25.0
25.0
37.0
Percentage of female Ricoh Co., Ltd.
workers in executive
Domestic subsidiaries
management
positions
Overseas subsidiaries
0.6
1.0
1.3
1.2
1.5
1.6
13.0
13.0
18.0
80
75
89
GRI: LA12 GC: 6
ISO 26000: 6.4
GRI: LA12 GC: 6
ISO 26000: 6.4
Percentage of
female workers
in management
positions
18
Percentage of
locally hired
presidents
Overseas subsidiaries
19
Percentage of
employees with
disabilities
Ricoh Co., Ltd.
2.06
1.89
2.03
Ricoh Co., Ltd.
1,869
1,859
1,873
20
Annual working
hours per regular
employee
Domestic subsidiaries
1,891
1,888
1,901
Overseas subsidiaries
2,061
2,037
2,067
Ricoh Co., Ltd.
41.3
41.2
41.2
Domestic subsidiaries
46.7
40.1
28.4
Overseas subsidiaries
21
Annual average
hours of training per
regular employee
54.8
38.4
19.8
22
Number of people
taking childcare
leave
Ricoh Co., Ltd.
76
87
120
Domestic subsidiaries
303
312
383
23
Number of people
taking nursing care
leave
Ricoh Co., Ltd.
4
2
6
Domestic subsidiaries
6
4
5
Ricoh Co., Ltd.
11
9
8
24
Number of
industrial accidents
Domestic subsidiaries
74
46
48
Overseas subsidiaries
34
45
56
Ricoh Co., Ltd.
439
113
126
Item 12 represents the total number of employees
in all 223 companies in the Ricoh Group. Items 13
through 23 are data for the companies listed below.
GRI: LA12
GC: 6 MDGs: 3
ISO 26000: 6.4
GRI: LA12
GC: 6 MDGs: 3
ISO 26000: 6.4
• Domestic Subsidiaries
Ricoh Japan, Ricoh Technosystems, Ricoh
IT Solutions, Ricoh Business Expert, Ricoh
Technologies, Ricoh Creative Service, Ricoh Lease,
Ricoh Logistics, Ricoh Industries (formerly Tohoku
Ricoh, Ricoh Printing Systems, Ricoh Unitechno),
Ricoh Optical, Yamanashi Electronic Industry,
Hasama Ricoh, Ricoh Microelectronics, Ricoh
Elemex, Ricoh Imaging (formerly Pentax Ricoh
Imaging)
• Overseas Subsidiaries
Overseas Manufacturing Subsidiaries
Ricoh UK Products Ltd. (RPL), Ricoh Industrie
France S.A.S. (RIF), Ricoh Electronics, Inc. (REI),
Ricoh Asia Industry (Shenzhen) Ltd. (RAI), Ricoh
Components & Products (Shenzhen) Ltd. (RCP),
Shanghai Ricoh Digital Equipment Co., Ltd. (SRD),
Ricoh Thermal Media (Wuxi) Co., Ltd., Ricoh
Manufacturing (Thailand) Ltd.
Overseas Regional Headquarters
Ricoh Europe PLC (RE), Ricoh Americas
Corporation (RAC), Ricoh Asia Pacific Pte Ltd. (RA)
Overseas Sales Subsidiaries
Americas: 3 companies, Europe: 20 companies
Asia-Pacific and China: 11 companies
Overseas R&D Subsidiaries
RICOH Imaging Technology (Shanghai) Co., Ltd.
GC: 4
ISO 26000: 6.4
Percentage of female workers in management
positions, Item 16, was revised at Ricoh for FY2012
and FY2013, and percentage of female workers
in executive management positions, Item 17, was
revised at Ricoh for FY2013.
Rates for employment of the handicapped are based
on Japanese regulations concerning promotion of
handicapped workers.
Calculation method for annual working hours per
regular employee, Item 20, was revised at Ricoh,
and values for FY2012 and FY2013 were changed.
GRI: LA9
ISO 26000: 6.4
All Ricoh subsidiaries in Japan fall under category of
domestic subsidiaries in Item 24. For Ricoh and its
overseas subsidiaries, the same shall apply in Items
13-23.
GRI: LA3
ISO 26000: 6.4
GC: 1
Indices are based on the 106,518 employees. (The
data for the year ended March 31, 2014 covers 98%
of the total number of Ricoh Group employees,
which stands at 108,195.)
GRI: N/A
ISO 26000: 6.4
GC: 1
GRI: LA6
ISO 26000: 6.4
GC: 1
Harmony with Society
25
Amount of
charitable
donations
(JPY millions)
Domestic subsidiaries
209
4
6
Overseas subsidiaries
212
23
75
52,574
13,838
8,770
Ricoh Co., Ltd.
26
27
Hours spent for
social contribution
activities
Total contributions
to society
(JPY millions)
Domestic subsidiaries
107,891
6,257
6,979
Overseas subsidiaries
16,754
39,469
29,716
Ricoh Co., Ltd.
789
232
202
Domestic subsidiaries
808
50
42
Overseas subsidiaries
—
262
259
GRI: SO1
MDGs: 1
ISO 26000: 6.8
•Donations in FY2012 were greatly increased because of
donations for the recovery of areas affected by the Great
East Japan Earthquake.
•Numbers for overseas for FY2012 are for Europe +
Americas only. Numbers include Asia-Pacific and China
from FY2013.
•FY2013 results were revised.
GRI: SO1
MDGs: 1
ISO 26000: 6.8
•Donations in FY2012 were greatly increased because of
donations for the recovery of areas affected by the Great
East Japan Earthquake.
•Numbers for overseas for FY2011 and FY2012 are for
Europe + Americas only. Numbers include Asia-Pacific
and China from FY2013.
•FY2013 results for Ricoh Co., Ltd. and domestic
subsidiaries were revised.
GRI: SO1
MDGs: 1
ISO 26000: 6.8
•FY2013 results were revised.
Ricoh Group Sustainability Report 2014
96