IBM REPORTS 2012 THIRD-QUARTER RESULTS o o o o o o o o o o o o o Diluted EPS: - GAAP: $3.33, up 4 percent; $3.44, up 8 percent excluding UK pension-related charges; - Operating (non-GAAP): $3.62, up 10 percent; Net income: - GAAP: $3.8 billion, flat; $3.9 billion, up 3 percent excluding UK pension-related charges; - Operating (non-GAAP): $4.2 billion, up 5 percent; Gross profit margin: - GAAP: 47.4 percent, up 0.9 points; - Operating (non-GAAP): 48.1 percent, up 1.2 points; Revenue: $24.7 billion, down 5 percent, down 2 percent adjusting for currency; - Negative currency impact of nearly $1 billion; - Divestiture of Retail Store Solutions (RSS) reduced revenue by 1 percent; Software revenue down 1 percent, up 3 percent adjusting for currency; Services revenue down 5 percent, flat adjusting for currency; Services backlog of $138 billion, up 1 percent; Systems and Technology revenue down 13 percent, down 12 percent adjusting for currency; Growth markets revenue down 1 percent, up 4 percent adjusting for currency; - BRIC countries up 4 percent, up 11 percent adjusting for currency; Business analytics revenue up 14 percent year to date; Smarter Planet revenue up more than 20 percent year to date; Cloud revenue year to date has exceeded full-year 2011 revenue; Reiterating full-year 2012 operating (non-GAAP) EPS expectation of at least $15.10. ARMONK, N.Y., October 16, 2012 . . . IBM (NYSE: IBM) today announced thirdquarter 2012 diluted earnings of $3.33 per share, a year-to-year increase of 4 percent, or $3.44 per share, up 8 percent excluding the impact of UK pension-related charges. Operating (non-GAAP) diluted earnings were $3.62 per share, compared with operating diluted earnings of $3.28 per share in the third quarter of 2011, an increase of 10 percent. Third-quarter net income was $3.8 billion, flat year-to-year; or $3.9 billion, up 3 percent excluding the impact of UK pension-related charges. Operating (non-GAAP ) net income was $4.2 billion compared with $4.0 billion in the third quarter of 2011, an increase of 5 percent. Total revenues for the third quarter of 2012 of $24.7 billion were down 5 percent (down 2 percent, adjusting for currency) from the third quarter of 2011. Currency negatively impacted revenue growth by nearly $1 billion. “In the third quarter, we continued to drive margin, profit and earnings growth through our focus on higher-value businesses, strategic growth initiatives and productivity,” said Ginni Rometty, IBM chairman, president and chief executive officer. “Looking ahead, we see good opportunity with a strong product lineup heading into this quarter and annuity businesses that provide a solid base of revenue, profit and cash. We are reiterating our full-year 2012 operating earnings per share expectation of at least $15.10.” Third-Quarter GAAP – Operating (non-GAAP) Reconciliation Third-quarter operating (non-GAAP) diluted earnings exclude $0.29 per share of charges: $0.12 per share for the amortization of purchased intangible assets and other acquisition-related charges, and $0.17 per share for retirement-related charges, including $0.11 per share for the impact of UK pension-related charges. Full-Year 2012 Expectations IBM is adjusting its expectation for full-year 2012 GAAP diluted earnings per share to at least $14.29, to reflect the impact of UK pension-related charges. Operating (non-GAAP) diluted earnings per share expectations remain at least $15.10. The 2012 operating (non-GAAP) earnings expectations exclude $0.81 per share of charges for amortization of purchased intangible assets, other acquisition-related charges, and retirement-related charges. Geographic Regions The Americas’ third-quarter revenues were $10.4 billion, a decrease of 4 percent (down 3 percent, adjusting for currency) from the 2011 period. Revenues from Europe/Middle East/Africa were $7.2 billion, down 9 percent (down 1 percent, adjusting for currency). Asia-Pacific revenues increased 1 percent (up 2 percent, adjusting for currency) to $6.5 billion. OEM revenues were $538 million, down 28 percent compared with the 2011 third quarter. Growth Markets Revenues from the company’s growth markets decreased 1 percent (up 4 percent, adjusting for currency) and 35 countries had double-digit revenue growth, adjusting for currency. Revenues in the BRIC countries — Brazil, Russia, India and China — increased 4 percent (up 11 percent, adjusting for currency). Services Global Technology Services segment revenues decreased 4 percent (up 1 percent, adjusting for currency) to $9.9 billion. Global Business Services segment revenues were down 6 percent (down 3 percent, adjusting for currency) to $4.5 billion. Pre-tax income from Global Technology Services was flat and pre-tax margin increased to 16.6 percent (up 9 percent and 18.1 percent, respectively, when adjusted for workforce rebalancing charges in the third quarters of 2011 and 2012). Global Business Services pre-tax income decreased 5 percent and pre-tax margin increased to 15.6 percent (up 9 percent and 18 percent, respectively, when adjusted for workforce rebalancing charges in the third quarters of 2011 and 2012). The estimated services backlog at September 30 was $138 billion, up 1 percent year over year at actual rates (up 1 percent, adjusting for currency). Software Revenues from the Software segment were $5.8 billion, down 1 percent (up 3 percent, adjusting for currency) compared with the third quarter of 2011. Software pre-tax income increased 6 percent and pre-tax margin increased to 35.6 percent (up 10 percent and 37.1 percent, respectively, when adjusted for workforce rebalancing charges in the third quarters of 2011 and 2012). Revenues from IBM’s key middleware products, which include WebSphere, Information Management, Tivoli, Lotus and Rational products, were $3.6 billion, down 1 percent (up 3 percent, adjusting for currency) versus the third quarter of 2011. Operating systems revenues of $597 million were flat (up 4 percent, adjusting for currency) compared with the prior-year quarter. Revenues from the WebSphere family of software products increased 2 percent year over year. Information Management software revenues decreased 1 percent. Revenues from Tivoli software increased 5 percent. Revenues from Lotus software decreased 10 percent, and Rational software decreased 16 percent. Hardware Revenues from the Systems and Technology segment totaled $3.9 billion for the quarter, down 13 percent (down 12 percent, adjusting for currency) from the third quarter of 2011. Excluding Retail Store Solutions (RSS), revenues were down 11 percent (9 percent, adjusting for currency). Systems and Technology pre-tax income decreased $0.2 billion. Total systems revenues, excluding RSS, decreased 8 percent (down 6 percent, adjusting for currency). Revenues from Power Systems were down 2 percent compared with the 2011 period. Revenues from System x were down 5 percent. Revenues from System z mainframe server products decreased 20 percent compared with the year-ago period. Total delivery of System z computing power, as measured in MIPS (millions of instructions per second), decreased 2 percent. Revenues from System Storage decreased 10 percent. Revenues from Retail Store Solutions decreased 79 percent year over year as a result of the divestiture in the quarter. Revenues from Microelectronics OEM decreased 25 percent. Financing Global Financing segment revenues were down 9 percent (down 5 percent, adjusting for currency) in the third quarter at $472 million. Pre-tax income for the segment decreased 1 percent to $476 million. Gross Profit The company’s total gross profit margin was 47.4 percent in the 2012 third quarter compared with 46.5 percent in the 2011 third-quarter period. Total operating (non-GAAP) gross profit margin was 48.1 percent in the 2012 third quarter compared with 46.8 percent in the 2011 third-quarter period, with increases in Global Technology Services and Global Business Services. Expense Total expense and other income decreased 7 percent to $6.7 billion, or a decrease of 9 percent to $6.5 billion, excluding $162 million for UK pension-related charges, compared with the prior-year period. S,G&A expense of $5.9 billion increased 4 percent year over year, or expense of $5.7 billion, up 1 percent excluding the impact of UK pension-related charges. S,G&A expense includes $408 million for workforce rebalancing, which negatively impacted net income by approximately $310 million. R,D&E expense of $1.5 billion decreased 1 percent compared with the year-ago period. Intellectual property and custom development income increased to $303 million compared with $298 million a year ago. Other (income) and expense was income of $606 million compared with prior-year expense of $128 million. This increase in income was primarily due to a $447 million gain from the divestiture of Retail Store Solutions, which contributed approximately $280 million to net income. Interest expense increased to $124 million compared with $107 million in the prior year. Total operating (non-GAAP) expense and other income decreased 10 percent to $6.4 billion compared with the prior-year period. Operating (non-GAAP) S,G&A expense of $5.6 billion increased 1 percent compared with prior-year expense. Operating (nonGAAP) R,D&E expense of $1.5 billion decreased 2 percent compared with the year-ago period. *** Pre-tax income increased 1 percent to $5.1 billion, or 4 percent to $5.2 billion excluding the impact of UK pension-related charges. Pre-tax margin increased 1.3 points to 20.5 percent, or 1.9 points to 21.2 percent excluding the impact of UK pension-related charges, compared with the prior-year period. Operating (non-GAAP) pre-tax income increased 7 percent to $5.5 billion and pre-tax margin was 22.3 percent, up 2.5 points. IBM’s tax rate was 24.6 percent, up 1.0 points year over year; operating (non-GAAP) tax rate was 24.7 percent, up 1.1 points compared to the year-ago period. Net income margin increased 0.8 points to 15.5 percent, or 1.3 points to 16.0 percent excluding the impact of UK pension-related charges. Total operating (nonGAAP) net income margin increased 1.7 points to 16.8 percent. The weighted-average number of diluted common shares outstanding in the thirdquarter 2012 was 1.15 billion compared with 1.20 billion shares in the same period of 2011. As of September 30, 2012, there were 1.13 billion basic common shares outstanding. Debt, including Global Financing, totaled $33.7 billion, compared with $31.3 billion at year-end 2011. From a management segment view, Global Financing debt totaled $23.3 billion versus $23.3 billion at year-end 2011, resulting in a debt-toequity ratio of 7.1 to 1. Non-global financing debt totaled $10.3 billion, an increase of $2.4 billion since year-end 2011, resulting in a debt-to-capitalization ratio of 36.0 percent from 32.0 percent. IBM ended the third-quarter 2012 with $12.3 billion of cash on hand and generated free cash flow of $3.1 billion, excluding Global Financing receivables, down approximately $0.3 billion year over year. The company returned $4.0 billion to shareholders through $1.0 billion in dividends and $3.0 billion of share repurchases. The balance sheet remains strong, and the company is well positioned to support the business over the long term. Year-To-Date 2012 Results Net income for the nine months ended September 30, 2012 was $10.8 billion, a year-to-year increase of 4 percent, or $10.9 billion, up 5 percent, excluding the impact of UK pension-related charges. Diluted earnings per share were $9.27 compared with $8.48 per diluted share for the 2011 period, an increase of 9 percent, or $9.38, up 11 percent excluding the impact of UK pension-related charges. Revenues for the nine-month period totaled $75.2 billion, a decrease of 3 percent (flat, adjusting for currency) compared with $77.4 billion for the nine months of 2011. Operating (non-GAAP) net income for the nine months ended September 30, 2012 was $11.5 billion compared with $10.7 billion in the year-ago period, an increase of 7 percent. Operating (non-GAAP) diluted earnings per share were $9.90 compared with $8.77 per diluted share for the 2011 period, an increase of 13 percent. Forward-Looking and Cautionary Statements Except for the historical information and discussions contained herein, statements contained in this release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on the company’s current assumptions regarding future business and financial performance. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially, including the following: a downturn in economic environment and corporate IT spending budgets; the company’s failure to meet growth and productivity objectives, a failure of the company’s innovation initiatives; risks from investing in growth opportunities; failure of the company’s intellectual property portfolio to prevent competitive offerings and the failure of the company to obtain necessary licenses; cybersecurity and data privacy considerations; fluctuations in financial results and purchases, impact of local legal, economic, political and health conditions; adverse effects from environmental matters, tax matters and the company’s pension plans; ineffective internal controls; the company’s use of accounting estimates; the company’s ability to attract and retain key personnel and its reliance on critical skills; impacts of relationships with critical suppliers and business with government clients; currency fluctuations and customer financing risks; impact of changes in market liquidity conditions and customer credit risk on receivables; reliance on third party distribution channels; the company’s ability to successfully manage acquisitions and alliances; risk factors related to IBM securities; and other risks, uncertainties and factors discussed in the company’s Form 10-Q, Form 10-K and in the company’s other filings with the U.S. Securities and Exchange Commission (SEC) or in materials incorporated therein by reference. Any forward-looking statement in this release speaks only as of the date on which it is made. The company assumes no obligation to update or revise any forward-looking statements. Presentation of Information in this Press Release In an effort to provide investors with additional information regarding the company’s results as determined by generally accepted accounting principles (GAAP), the company has also disclosed in this press release the following non-GAAP information which management believes provides useful information to investors: IBM results and expectations -o presenting operating (non-GAAP) earnings per share amounts and related income statement items; o presenting non-global financing debt-to-capitalization ratio; o adjusting for free cash flow; o adjusting for currency (i.e., at constant currency); o adjusting for workforce rebalancing charges. The rationale for management’s use of non-GAAP measures is included as part of the supplemental materials presented within the third-quarter earnings materials. These materials are available on the IBM investor relations Web site at www.ibm.com/investor and are being included in Attachment II (“Non-GAAP Supplemental Materials”) to the Form 8-K that includes this press release and is being submitted today to the SEC. Conference Call and Webcast IBM’s regular quarterly earnings conference call is scheduled to begin at 4:30 p.m. EDT, today. The Webcast may be viewed at www.ibm.com/investor/3q12. Presentation charts will be available on the Web site shortly before the Webcast. Financial Results Below (certain amounts may not add due to use of rounded numbers; percentages presented are calculated from the underlying whole-dollar amounts). INTERNATIONAL BUSINESS MACHINES CORPORATION COMPARATIVE FINANCIAL RESULTS (Unaudited; Dollars in millions except per share amounts) Three Months Ended September 30, Nine Months Ended September 30, 2012 ------- 2011 ------- Percent Change 2012 ------- ------- 2011 ------- Percent Change ------- $9,922 37.3% $10,322 35.7% -3.9% $29,952 36.3% $30,427 34.5% -1.6% Global Business Services Gross profit margin 4,542 31.2% 4,832 29.4% -6.0% 13,846 30.0% 14,407 28.6% -3.9% Software Gross profit margin 5,763 88.0% 5,817 88.1% -0.9% 17,533 87.8% 17,295 87.9% 1.4% Systems and Technology Gross profit margin 3,895 37.3% 4,482 39.8% -13.1% 11,903 36.7% 13,182 39.5% -9.7% Global Financing Gross profit margin 472 45.8% 520 47.4% -9.2% 1,478 47.5% 1,555 49.9% -4.9% Other Gross profit margin 154 -80.4% 182 -48.3% -15.9% 490 -71.3% 563 -66.7% -13.0% REVENUE Global Technology Services Gross profit margin TOTAL REVENUE 24,747 26,157 -5.4% 75,203 77,430 -2.9% GROSS PROFIT Gross profit margin 11,732 47.4% 12,173 46.5% -3.6% 35,131 46.7% 35,416 45.7% -0.8% EXPENSE AND OTHER INCOME S,G&A Expense to revenue 5,908 23.9% 5,662 21.6% 4.3% 17,632 23.4% 17,518 22.6% 0.6% R,D&E Expense to revenue 1,534 6.2% 1,546 5.9% -0.8% 4,722 6.3% 4,703 6.1% 0.4% Intellectual property and custom development income (303) (298) 1.4% (847) (855) -0.9% Other (income) and expense (606) 128 NM (796) 23 NM 124 107 15.2% 350 298 17.7% TOTAL EXPENSE AND OTHER INCOME Expense to revenue 6,657 26.9% 7,146 27.3% -6.8% 21,060 28.0% 21,687 28.0% -2.9% INCOME BEFORE INCOME TAXES Pre-tax margin 5,074 20.5% 5,027 19.2% 0.9% 14,071 18.7% 13,729 17.7% 2.5% Provision for income taxes Effective tax rate 1,251 24.6% 1,188 23.6% 5.2% 3,300 23.5% 3,364 24.5% -1.9% $3,839 ====== 14.7% -0.4% $10,771 ====== 14.3% $10,365 ====== 13.4% 3.9% Net income margin $3,824 ====== 15.5% EARNINGS PER SHARE OF COMMON STOCK: ASSUMING DILUTION BASIC $3.33 $3.36 $3.19 $3.23 $9.27 $9.38 $8.48 $8.60 9.3% 9.1% 1,149.3 1,137.2 1,204.9 1,188.6 1,161.8 1,148.4 1,222.1 1,205.2 Interest expense NET INCOME WEIGHTED-AVERAGE NUMBER OF COMMON SHARES OUTSTANDING (M's): ASSUMING DILUTION BASIC 4.4% 4.0% NM -- Not Meaningful INTERNATIONAL BUSINESS MACHINES CORPORATION CONSOLIDATED STATEMENT OF FINANCIAL POSITION (Unaudited) (Dollars in Millions) At September 30, At December 31, 2012 ------------- 2011 ------------ ASSETS: Current Assets: Cash and cash equivalents Marketable securities Notes and accounts receivable - trade (net of allowances of $250 in 2012 and $256 in 2011) Short-term financing receivables (net of allowances of $277 in 2012 and $311 in 2011) Other accounts receivable (net of allowances of $20 in 2012 and $11 in 2011) Inventories, at lower of average cost or market: Finished goods Work in process and raw materials Total inventories Deferred taxes Prepaid expenses and other current assets Total Current Assets Property, plant and equipment Less: Accumulated depreciation Property, plant and equipment - net Long-term financing receivables (net of allowances of $65 in 2012 and $38 in 2011) Prepaid pension assets Deferred taxes Goodwill Intangible assets - net Investments and sundry assets Total Assets $11,909 345 $11,922 -- 9,772 11,179 14,925 16,901 2,066 1,481 649 1,937 -------2,586 1,522 5,016 -------48,141 589 2,007 -------2,595 1,601 5,249 -------50,928 40,716 26,688 -------14,027 40,124 26,241 -------13,883 10,791 3,424 2,555 28,270 3,565 5,006 -------$115,778 ======== 10,776 2,843 3,503 26,213 3,392 4,895 -------$116,433 ======== $2,147 9,334 7,085 4,730 11,230 4,973 -------39,499 $3,313 8,463 8,517 5,099 12,197 4,535 -------42,123 24,333 22,857 16,682 4,263 9,335 -------94,112 18,374 3,847 8,996 -------96,197 LIABILITIES: Current Liabilities: Taxes Short-term debt Accounts payable Compensation and benefits Deferred income Other accrued expenses and liabilities Total Current Liabilities Long-term debt Retirement and nonpension postretirement benefit obligations Deferred income Other liabilities Total Liabilities EQUITY: IBM Stockholders' Equity: Common stock Retained earnings Treasury stock -- at cost Accumulated other comprehensive income/(loss) Total IBM stockholders' equity Noncontrolling interests Total Equity Total Liabilities and Equity 49,603 112,773 (120,115) (20,720) -------21,541 48,129 104,857 (110,963) (21,885) -------20,138 126 -------21,666 -------$115,778 ======== 97 -------20,236 -------$116,433 ======== INTERNATIONAL BUSINESS MACHINES CORPORATION CASH FLOW ANALYSIS (Unaudited) Three Months Ended September 30, 2012 2011 ----------Net Cash from Operating Activities per GAAP: $4,514 $4,678 Nine Months Ended September 30, 2012 2011 ----------$13,240 $12,750 (Dollars in Millions) Less: the change in Global Financing (GF) Receivables Net Cash from Operating Activities (Excluding GF Receivables) Capital Expenditures, Net Free Cash Flow (Excluding GF Receivables) Acquisitions Divestitures Dividends Share Repurchase Non-GF Debt Other (includes GF Receivables and GF Debt) Change in Cash, Cash Equivalents and Short-term Marketable Securities 327 ------ 207 ------ 1,245 ------ 2,110 ------ 4,187 4,471 11,995 10,640 (1,046) (991) (3,326) (3,000) 3,141 3,481 8,670 7,640 (342) 573 (968) (2,986) 694 (64) 0 (893) (3,444) 86 (2,266) 587 (2,816) (8,988) 2,284 (223) 4 (2,593) (11,465) 1,093 954 374 2,861 5,196 $1,067 ======== ($461) ======== $331 ======== ($348) ======== INTERNATIONAL BUSINESS MACHINES CORPORATION SEGMENT DATA (Unaudited) (Dollars in Millions) THIRD-QUARTER 2012 ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss) Margin -------- -------------- --------------- SEGMENTS Global Technology Services Y-T-Y change $9,922 -3.9% $285 -10.0% $10,206 -4.1% $1,697 0.1% 16.6% Global Business Services Y-T-Y change 4,542 -6.0% 175 -12.0% 4,717 -6.2% 738 -4.8% 15.6% Software Y-T-Y change 5,763 -0.9% 843 4.9% 6,606 -0.2% 2,355 6.3% 35.6% Systems and Technology Y-T-Y change 3,895 -13.1 181 -4.6% 4,076 -12.8% 124 -61.1% 3.0% Global Financing Y-T-Y change 472 -9.2% 491 2.5% 963 -3.6% 476 -1.2% 49.4% $24,594 -5.3% $1,976 -0.6% $26,570 -5.0% $5,389 -1.7% 20.3% 154 (1,976) (1,822) (315) $24,747 -5.4% $0 $24,747 -5.4% $5,074 0.9% TOTAL REPORTABLE SEGMENTS Y-T-Y change Eliminations / Other TOTAL IBM CONSOLIDATED Y-T-Y change 20.5% (Dollars in Millions) THIRD-QUARTER 2011 ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss) Margin -------- -------------- --------------- SEGMENTS Global Technology Services $10,322 $316 $10,638 $1,695 15.9% Global Business Services 4,832 199 5,031 775 15.4% Software 5,817 804 6,621 2,214 33.4% Systems and Technology 4,482 190 4,672 318 6.8% 520 480 999 481 48.2% $25,974 $1,989 $27,963 $5,484 19.6% 182 (1,989) (1,806) (457) $26,157 $0 $26,157 $5,027 Global Financing TOTAL REPORTABLE SEGMENTS Eliminations / Other TOTAL IBM CONSOLIDATED 19.2% INTERNATIONAL BUSINESS MACHINES CORPORATION SEGMENT DATA (Unaudited) (Dollars in Millions) NINE-MONTHS 2012 ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss) Margin -------- -------------- --------------- SEGMENTS Global Technology Services Y-T-Y change $29,952 -1.6% $869 -7.9% $30,821 -1.8% $4,934 13.3% 16.0% Global Business Services Y-T-Y change 13,846 -3.9% 538 -11.0% 14,384 -4.2% 2,142 -1.1% 14.9% Software Y-T-Y change 17,533 1.4% 2,459 1.4% 19,992 1.4% 6,793 8.5% 34.0% Systems and Technology Y-T-Y change 11,903 -9.7% 491 -24.8% 12,394 -10.4% 253 -70.0% 2.0% 1,478 -4.9% 1,492 -2.1% 2,970 -3.5% 1,516 1.3% 51.0% $74,713 -2.8% $5,848 -4.9% $80,561 -3.0% $15,637 3.4% 19.4% 490 (5,848) (5,358) (1,566) $75,203 -2.9% $0 $75,203 -2.9% $14,071 2.5% Global Financing Y-T-Y change TOTAL REPORTABLE SEGMENTS Y-T-Y change Eliminations / Other TOTAL IBM CONSOLIDATED Y-T-Y change 18.7% (Dollars in Millions) NINE-MONTHS 2011 ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss) Margin -------- -------------- --------------- SEGMENTS Global Technology Services $30,427 $943 $31,370 $4,353 13.9% Global Business Services 14,407 604 15,012 2,166 14.4% Software 17,295 2,425 19,720 6,260 31.7% Systems and Technology 13,182 652 13,834 843 6.1% 1,555 1,524 3,078 1,497 48.6% $76,866 $6,148 $83,015 $15,118 18.2% Global Financing TOTAL REPORTABLE SEGMENTS Eliminations / Other TOTAL IBM CONSOLIDATED 563 (6,148) (5,585) (1,389) $77,430 $0 $77,430 $13,729 17.7% INTERNATIONAL BUSINESS MACHINES CORPORATION U.S. GAAP TO OPERATING RESULTS RECONCILIATION (Unaudited; Dollars in millions except per share amounts) Gross Profit THIRD-QUARTER 2012 ----------------------------------------------Acquisition- RetirementRelated Related Operating GAAP Adjustments* Adjustments** (Non-GAAP) -------- ------------ -------------------$11,732 $95 $67 $11,894 Gross Profit Margin 47.4% 0.4Pts 0.3Pts 48.1% S,G&A 5,908 (88) (196) 5,625 R,D&E 1,534 0 5 1,539 Other (Income) & Expense (606) (5) 0 (611) Total Expense & Other (Income) 6,657 (92) (191) 6,374 Pre-Tax Income 5,074 188 258 5,520 Pre-Tax Income Margin 20.5% 0.8Pts 1.0Pts 22.3% Provision for Income Taxes*** 1,251 47 67 1,364 Effective Tax Rate 24.6% 0.0Pts 0.1Pts 24.7% Net Income 3,824 141 191 4,155 Net Income Margin 15.5% 0.6Pts 0.8Pts 16.8% Diluted Earnings Per Share $3.33 $0.12 $0.17 $3.62 Gross Profit THIRD-QUARTER 2011 ----------------------------------------------AcquisitionRetirementRelated Related Operating GAAP Adjustments* Adjustments** (Non-GAAP) -------- ------------ --------------------$12,173 $87 ($7) $12,253 Gross Profit Margin 46.5% 0.3Pts 0.0Pts 46.8% S,G&A 5,662 (75) (0) 5,587 R,D&E 1,546 0 22 1,568 Other (Income) & Expense 128 (18) 0 111 Total Expense & Other (Income) 7,146 (92) 21 7,075 Pre-Tax Income 5,027 180 (29) 5,178 Pre-Tax Income Margin 19.2% 0.7Pts -0.1Pts 19.8% Provision for Income Taxes*** 1,188 47 (11) 1,224 Effective Tax Rate 23.6% 0.1Pts -0.1Pts 23.6% Net Income 3,839 133 (17) 3,954 Net Income Margin 14.7% 0.5Pts -0.1Pts 15.1% Diluted Earnings Per Share $3.19 $0.11 ($0.01) $3.28 * Includes amortization of acquired intangible assets and other acquisition-related charges. ** Includes retirement-related items driven by changes to plan assets and liabilities primarily related to market performance. *** Tax impact on operating (non-GAAP) pre-tax income is calculated under the same accounting principles applied to the GAAP pre-tax income which employs an annual effective tax rate method to the results. INTERNATIONAL BUSINESS MACHINES CORPORATION U.S. GAAP TO OPERATING RESULTS RECONCILIATION (Unaudited; Dollars in millions except per share amounts) Gross Profit Gross Profit Margin NINE-MONTHS 2012 ----------------------------------------------AcquisitionRetirementRelated Related Operating GAAP Adjustments* Adjustments**(Non-GAAP) -------- ------------ ------------- ---------$35,131 $276 $204 $35,611 46.7% 0.4Pts 0.3Pts 47.4% S,G&A 17,632 (258) (265) 17,108 R,D&E 4,722 0 14 4,736 Other (Income) & Expense (796) (7) 0 (803) Total Expense & Other Income 21,060 (265) (251) 20,545 Pre-Tax Income 14,071 541 454 15,067 Pre-Tax Income Margin 18.7% 0.7Pts 0.6Pts 20.0% Provision for Income Taxes*** 3,300 143 127 3,569 Effective Tax Rate 23.5% 0.1Pts 0.1Pts 23.7% Net Income 10,771 399 328 11,498 Net Income Margin 14.3% 0.5Pts 0.4Pts 15.3% Diluted Earnings Per Share $9.27 $0.34 $0.28 $9.90 Gross Profit NINE-MONTHS 2011 ----------------------------------------------AcquisitionRetirementRelated Related Operating GAAP Adjustments* Adjustments** (Non-GAAP) -------- ------------ --------------------$35,416 $259 $12 $35,687 Gross Profit Margin 45.7% 0.3Pts 0.0Pts 46.1% S,G&A 17,518 (226) (16) 17,276 R,D&E 4,703 0 65 4,768 23 (23) 0 1 Total Expense & Other Income 21,687 (249) 49 21,487 Pre-Tax Income 13,729 508 (37) 14,200 Pre-Tax Income Margin 17.7% 0.7Pts 0.0Pts 18.3% Provision for Income Taxes*** 3,364 132 (17) 3,479 Effective Tax Rate 24.5% 0.1Pts -0.1Pts 24.5% 10,365 376 (20) 10,721 Net Income Margin 13.4% 0.5Pts 0.0Pts 13.8% Diluted Earnings Per Share $8.48 $0.31 ($0.02) $8.77 Other (Income) & Expense Net Income * Includes amortization of acquired intangible assets and other acquisition-related charges. ** Includes retirement-related items driven by changes to plan assets and liabilities primarily related to market performance. *** Tax impact on operating (non-GAAP) pre-tax income is calculated under the same accounting principles applied to the GAAP pre-tax income which employs an annual effective tax rate method to the results. Contact: IBM Mike Fay, 914-499-6107 [email protected] John Bukovinsky, 732-618-3531 [email protected]