IBM REPORTS 2011 SECOND-QUARTER RESULTS o o o o o o o o o o o o o o Diluted EPS: - GAAP: $3.00, up 15 percent; - Operating (non-GAAP): $3.09, up 18 percent; Revenue: $26.7 billion, up 12 percent, up 5 percent adjusting for currency; Net income: - GAAP: $3.7 billion, up 8 percent; - Operating (non-GAAP): $3.8 billion, up 11 percent; Pre-tax income: - GAAP: $4.9 billion, up 7 percent; - Operating (non-GAAP): $5.0 billion, up 10 percent; Gross profit margin: - GAAP: 46.4 percent, up 0.9 points; - Operating (non-GAAP): 46.8 percent, up 1.2 points; Software revenue up 17 percent, 10 percent adjusting for currency; Systems and Technology revenue up 17 percent, 12 percent adjusting for currency: - System z mainframe revenue up 61 percent; MIPS up 86 percent; - Power Systems up 12 percent; Services revenue up 10 percent, 2 percent adjusting for currency; Services backlog of $144 billion, up $15 billion; Growth markets revenue up 23 percent, 13 percent adjusting for currency; Business analytics revenue up more than 20 percent in the first half; Smarter Planet revenue up more than 50 percent in the first half; Cloud revenue on track to double in 2011; Full-year 2011 Operating (non-GAAP) EPS expectations raised to at least $13.25 from at least $13.15. ARMONK, N.Y., July 18, 2011 . . . IBM (NYSE: IBM) today announced second-quarter 2011 diluted earnings of $3.00 per share, compared with diluted earnings of $2.61 per share in the second quarter of 2010, an increase of 15 percent. Operating (non-GAAP) diluted earnings were $3.09 per share, compared with operating diluted earnings of $2.62 per share in the second quarter of 2010, an increase of 18 percent. Second-quarter net income was $3.7 billion compared with $3.4 billion in the second quarter of 2010, an increase of 8 percent. Operating (non-GAAP) net income was $3.8 billion compared with $3.4 billion in the second quarter of 2010, an increase of 11 percent. Total revenues for the second quarter of 2011 of $26.7 billion increased 12 percent (5 percent, adjusting for currency) from the second quarter of 2010. "In the second quarter our long-term strategic investments in the company's growth initiatives again helped drive strong revenue performance," said Samuel J. Palmisano, IBM chairman, president and chief executive officer. "Hardware, software and services revenue grew at double digits, and we achieved strong profit and free cash flow growth. "As IBM begins its second century, we continue a process of transformation, positioning the company to lead in the future and deliver higher value to our clients and our shareholders. Given our strong start to 2011, we are raising our full-year operating earnings per share expectations to at least $13.25." Second-Quarter GAAP - Operating (non-GAAP) Reconciliation Second-quarter operating (non-GAAP) diluted earnings exclude $0.09 per share of net charges: $0.10 per share for the amortization of purchased intangible assets and other acquisition-related charges, offset by ($0.01) per share for retirement-related items driven by changes to plan assets and liabilities primarily related to market performance. Full-Year 2011 Expectations IBM raised its expectations for full-year 2011 GAAP diluted earnings per share to at least $12.87 from at least $12.73; and operating (non-GAAP) diluted earnings per share to at least $13.25 from at least $13.15. The 2011 operating (non-GAAP) earnings exclude $0.38 per share of charges for amortization of purchased intangible assets, other acquisition-related charges, and retirement-related items driven by changes to plan assets and liabilities primarily related to market performance. Geographic Regions The Americas’ second-quarter revenues were $11.2 billion, an increase of 10 percent (8 percent, adjusting for currency) from the 2010 period. Revenues from Europe/Middle East/Africa were $8.6 billion, up 16 percent (3 percent, adjusting for currency). Asia-Pacific revenues increased 14 percent (3 percent, adjusting for currency) to $6.2 billion. OEM revenues were $674 million, flat (down 1 percent, adjusting for currency) compared with the 2010 second quarter. Growth Markets Revenues from the company’s growth markets increased 23 percent (13 percent, adjusting for currency). Revenues in the BRIC countries -- Brazil, Russia, India and China -- increased 27 percent (21 percent, adjusting for currency). Growth markets revenue represents 22 percent of IBM’s total geographic revenue for the second quarter. Services Total Global Services revenues increased 10 percent (2 percent, adjusting for currency). Global Technology Services segment revenues increased 11 percent (3 percent, adjusting for currency) to $10.2 billion. Global Business Services segment revenues were up 9 percent (1 percent, adjusting for currency) at $4.9 billion. Global Services pre-tax income increased to $2.2 billion, up 4 percent year over year. Pre-tax income from Global Technology Services increased 1 percent; pre-tax income growth was reduced by 7 points as a result of increased workforce rebalancing expenses. Global Business Services pre-tax income increased 11 percent. The estimated services backlog at June 30 was $144 billion, up $15 billion year over year at actual rates ($2 billion, adjusting for currency). Services backlog at the end of a quarter measures the current value of work under contract expected to be recognized as revenue in future quarters. Software Revenues from the Software segment were $6.2 billion, an increase of 17 percent (10 percent, adjusting for currency). Software pre-tax income of $2.3 billion was up 12 percent year over year. Revenues from IBM’s key middleware products, which include WebSphere, Information Management, Tivoli, Lotus and Rational products, were $3.9 billion, an increase of 21 percent (14 percent, adjusting for currency) versus the second quarter of 2010. Operating systems revenues of $630 million increased 16 percent (9 percent, adjusting for currency) compared with the prior-year quarter. Revenues from the WebSphere family of software products increased 55 percent year over year. Information Management software revenues increased 18 percent. Revenues from Tivoli software increased 9 percent. Revenues from Lotus software increased 12 percent, and Rational software increased 4 percent. Hardware Revenues from the Systems and Technology segment totaled $4.7 billion for the quarter, up 17 percent (12 percent, adjusting for currency) from the second quarter of 2010. Systems and Technology pre-tax income was $393 million, an increase of 112 percent year over year. Systems revenues increased 20 percent (13 percent, adjusting for currency). Revenues from System z mainframe server products increased 61 percent compared with the year-ago period. Total delivery of System z computing power, as measured in MIPS (millions of instructions per second), increased 86 percent. Revenues from Power Systems increased 12 percent compared with the 2010 period. Revenues from System x increased 15 percent. Revenues from System Storage increased 10 percent, and revenues from Retail Store Solutions increased 8 percent year over year. Microelectronics OEM increased 4 percent. Revenues from Financing Global Financing segment revenues decreased 5 percent (11 percent, adjusting for currency) in the second quarter to $519 million. Pre-tax income for the segment increased 7 percent to $496 million. *** The company’s total gross profit margin was 46.4 percent in the 2011 second quarter compared with 45.6 percent in the 2010 second-quarter period. Total operating (non-GAAP) gross profit margin was 46.8 percent in the 2011 second quarter compared with 45.6 percent in the 2010 second-quarter period, with increases in Systems and Technology, Global Business Services and Software. Total expense and other income increased 20 percent to $7.5 billion compared with the prior-year period. SG&A expense of $6.0 billion increased 19 percent compared with prior-year expense. RD&E expense of $1.6 billion increased 6 percent compared with the year-ago period. Intellectual property and custom development income decreased to $295 million compared with $297 million a year ago. Other (income) and expense was expense of $97 million compared with prior-year income of $95 million. Interest expense increased to $97 million compared with $90 million in the prior year. Total operating (non-GAAP) expense and other income increased 20 percent to $7.4 billion compared with the prior-year period. Operating (non-GAAP) SG&A expense of $5.9 billion increased 18 percent year over year compared with prior-year expense. Operating (non-GAAP) RD&E expense of $1.6 billion increased 6 percent compared with the year-ago period. Pre-tax income increased 7 percent to $4.9 billion, and pre-tax margin was 18.3 percent, down 1.0 points. Operating (non-GAAP) pre-tax income increased 10 percent to $5.0 billion and pre-tax margin was 18.9 percent, down 0.4 points. IBM’s tax rate was 25.0 percent, down 1.0 points year over year; operating (nonGAAP) tax rate was also 25.0 percent, down 0.8 points. Net income margin decreased 0.5 points to 13.7 percent. Operating (non-GAAP) net income margin decreased 0.2 points to 14.2 percent. The weighted-average number of diluted common shares outstanding in the secondquarter 2011 was 1.22 billion compared with 1.30 billion shares in the same period of 2010. As of June 30, 2011, there were 1.19 billion basic common shares outstanding. Debt, including Global Financing, totaled $29.8 billion, compared with $28.6 billion at year-end 2010. From a management segment view, Global Financing debt totaled $23.4 billion versus $22.8 billion at year-end 2010, resulting in a debt-toequity ratio of 7.0 to 1. Non-global financing debt totaled $6.4 billion, an increase of $581 million since year-end 2010, resulting in a debt-to-capitalization ratio of 24.3 percent from 22.6 percent. IBM ended the second-quarter 2011 with $11.8 billion of cash on hand and generated free cash flow of $3.4 billion, up approximately $350 million year over year. The company returned $4.9 billion to shareholders through $0.9 billion in dividends and $4.0 billion of share repurchases. The balance sheet remains strong, and the company is well positioned to support the business over the long term. Year-To-Date 2011 Results Net income for the six months ended June 30, 2011 was $6.5 billion compared with $6.0 billion in the year-ago period, an increase of 9 percent. Diluted earnings per share were $5.30 compared with $4.57 per diluted share for the 2010 period, an increase of 16 percent. Revenues for the six-month period totaled $51.3 billion, an increase of 10 percent (5 percent, adjusting for currency) compared with $46.6 billion for the six months of 2010. Operating (non-GAAP) net income for the six months ended June 30, 2011 was $6.8 billion compared with $6.0 billion in the year-ago period, an increase of 12 percent. Operating (non-GAAP) diluted earnings per share were $5.50 compared with $4.61 per diluted share for the 2010 period, an increase of 19 percent. Forward-Looking and Cautionary Statements Except for the historical information and discussions contained herein, statements contained in this release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on the company’s current assumptions regarding future business and financial performance. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially, including the following: a downturn in economic environment and corporate IT spending budgets; the company’s failure to meet growth and productivity objectives, a failure of the company’s innovation initiatives; risks from investing in growth opportunities; failure of the company’s intellectual property portfolio to prevent competitive offerings and the failure of the company to obtain necessary licenses; breaches of data security; fluctuations in financial results and purchases, impact of local legal, economic, political and health conditions; adverse effects from environmental matters, tax matters and the company’s pension plans; ineffective internal controls; the company’s use of accounting estimates; the company’s ability to attract and retain key personnel and its reliance on critical skills; impacts of relationships with critical suppliers and business with government clients; currency fluctuations and customer financing risks; impact of changes in market liquidity conditions and customer credit risk on receivables; reliance on third party distribution channels; the company’s ability to successfully manage acquisitions and alliances; risk factors related to IBM securities; and other risks, uncertainties and factors discussed in the company’s Form 10-Q, Form 10-K and in the company’s other filings with the U.S. Securities and Exchange Commission (SEC) or in materials incorporated therein by reference. Any forwardlooking statement in this release speaks only as of the date on which it is made. The company assumes no obligation to update or revise any forward-looking statements. Presentation of Information in this Press Release In an effort to provide investors with additional information regarding the company’s results as determined by generally accepted accounting principles (GAAP), the company has also disclosed in this press release the following non-GAAP information which management believes provides useful information to investors: IBM results and expectations -o presenting operating (non-GAAP) earnings per share amounts and related income statement items; o presenting non-global financing debt-to-capitalization ratio; o adjusting for free cash flow; o adjusting for currency (i.e., at constant currency). The rationale for management’s use of non-GAAP measures is included as part of the supplementary materials presented within the second-quarter earnings materials. These materials are available on the IBM investor relations Web site at www.ibm.com/investor and are being included in Attachment II ("Non-GAAP Supplementary Materials") to the Form 8-K that includes this press release and is being submitted today to the SEC. Conference Call and Webcast IBM’s regular quarterly earnings conference call is scheduled to begin at 4:30 p.m. EDT, today. Investors may participate by viewing the Webcast at www.ibm.com/investor/2q11. Presentation charts will be available on the Web site shortly before the Webcast. Financial Results Below (certain amounts may not add due to use of rounded numbers; percentages presented are calculated from the underlying whole-dollar amounts). INTERNATIONAL BUSINESS MACHINES CORPORATION COMPARATIVE FINANCIAL RESULTS (Unaudited; Dollars in millions except per share amounts) Three Months Ended June 30, Percent 2011 2010* Change ------- ------- ------- Six Months Ended June 30, Percent 2011 2010* Change ------- ------- ------- REVENUE Global Technology Services Gross margin $10,241 34.0% $9,234 34.3% Global Business Services Gross margin 4,866 28.9% 4,483 28.2% 8.5% 9,575 28.2% 8,893 27.7% 7.7% Software Gross margin 6,169 88.4% 5,277 88.1% 16.9% 11,478 87.8% 10,296 86.8% 11.5% Systems and Technology Gross margin 4,681 40.6% 3,985 35.7% 17.5% 8,700 39.3% 7,370 34.5% 18.0% 519 48.7% 544 50.1% -4.6% 1,035 51.1% 1,081 50.0% -4.3% 191 -57.7% 200 16.4% -4.8% 381 -75.5% 400 -14.6% -4.7% Global Financing Gross margin Other Gross margin 10.9% $20,104 $18,540 33.9% 34.3% 8.4% TOTAL REVENUE 26,666 23,724 12.4% 51,273 46,581 10.1% GROSS PROFIT Gross margin 12,385 46.4% 10,809 45.6% 14.6% 23,243 45.3% 20,785 44.6% 11.8% EXPENSE AND OTHER INCOME S,G&A % of revenue 6,030 22.6% 5,061 21.3% 19.2% 11,856 23.1% 10,737 23.1% 10.4% R,D&E % of revenue 1,569 5.9% 1,475 6.2% 6.4% 3,156 6.2% 2,984 6.4% 5.8% (297) -0.8% (557) (558) -0.3% (95) 90 NM 8.3% (105) 190 (640) 172 -83.6% 10.6% Intellectual property and custom development income (295) Other (income) and expense 97 Interest expense 97 TOTAL EXPENSE AND OTHER INCOME % of revenue 7,500 28.1% 6,234 26.3% 20.3% 14,541 28.4% 12,695 27.3% 14.5% INCOME BEFORE INCOME TAXES Pre-tax margin 4,885 18.3% 4,575 19.3% 6.8% 8,702 17.0% 8,090 17.4% 7.6% Provision for income taxes Effective tax rate 1,221 1,190 25.0% 26.0% $3,664 ====== 13.7% $3,386 ====== 14.3% $3.00 $3.04 $2.61 $2.65 WEIGHTED-AVERAGE NUMBER OF COMMON SHARES OUTSTANDING (M's): ASSUMING DILUTION 1,221.4 BASIC 1,204.8 1,296.7 1,278.6 NET INCOME Net margin EARNINGS PER SHARE OF COMMON STOCK: ASSUMING DILUTION BASIC 2.7% 2,175 2,103 3.4% 25.0% 26.0% 8.2% $6,526 ====== 12.7% $5,987 ====== 12.9% 9.0% 14.9% 14.7% $5.30 $5.38 $4.57 $4.64 16.0% 15.9% 1,230.7 1,213.5 1,309.2 1,289.9 NM -- Not Meaningful * Segment gross profit margins in 2010 reclassified to conform with 2011 presentation. INTERNATIONAL BUSINESS MACHINES CORPORATION CONSOLIDATED STATEMENT OF FINANCIAL POSITION (Unaudited) (Dollars in Millions) At June 30, 2011 ------------ At December 31, 2010 ------------- ASSETS Current Assets: Cash and cash equivalents $11,714 Marketable securities 50 Notes and accounts receivable - trade (net of allowances of $305 in 2011 and $324 in 2010) 10,539 Short-term financing receivables (net of allowances of $286 in 2011 and $342 in 2010) 14,715 Other accounts receivable (net of allowances of $12 in 2011 and $10 in 2010) 1,127 Inventories, at lower of average cost or market: Finished goods 560 Work in process and raw materials 2,013 ------------Total inventories 2,573 Deferred taxes 1,557 Prepaid expenses and other current assets 4,662 ------------Total Current Assets 46,937 Plant, rental machines, and other property Less: Accumulated depreciation Plant, rental machines, and other property - net 41,126 26,887 ------------14,239 $10,661 990 10,834 16,257 1,134 432 2,018 ------------2,450 1,564 4,226 ------------48,116 40,289 26,193 ------------14,096 Long-term financing receivables (net of allowances of $40 in 2011 and $58 in 2010) Prepaid pension assets Deferred taxes Goodwill Intangible assets - net Investments and sundry assets Total Assets 10,422 4,855 2,877 25,609 3,205 5,329 ------------$113,474 ============= 10,548 3,068 3,220 25,136 3,488 5,778 ------------$113,452 ============= $2,363 7,858 7,112 4,706 12,660 5,144 ------------39,843 $4,216 6,778 7,804 5,028 11,580 5,156 ------------40,562 21,915 21,846 16,014 3,641 8,851 ------------90,263 15,978 3,666 8,226 ------------90,279 46,975 97,334 (104,073) (17,109) ------------23,127 45,418 92,532 (96,161) (18,743) ------------23,046 84 ------------23,210 ------------$113,474 ============= 126 ------------23,172 ------------$113,452 ============= LIABILITIES Current Liabilities: Taxes Short-term debt Accounts payable Compensation and benefits Deferred income Other accrued expenses and liabilities Total Current Liabilities Long-term debt Retirement and nonpension postretirement benefit obligations Deferred income Other liabilities Total Liabilities EQUITY IBM Stockholders' Equity: Common stock Retained earnings Treasury stock -- at cost Accumulated other comprehensive income/(loss) Total IBM stockholders' equity Noncontrolling interests Total Equity Total Liabilities and Equity INTERNATIONAL BUSINESS MACHINES CORPORATION CASH FLOW ANALYSIS (Unaudited) Three Months Ended June 30, 2011 2010 ------------Net Cash from Operating Activities per GAAP: $4,279 $3,766 (Dollars in Millions) Less: the change in Global Financing (GF) Receivables (33) ------ (218) ------ Six Months Ended June 30, 2011 2010 ------------$8,071 $8,203 1,903 ------ 1,883 ------ Net Cash from Operating Activities (Excluding GF Receivables) 4,313 Capital Expenditures, Net 3,985 (952) Free Cash Flow (Excluding GF Receivables) (2,010) (1,873) 3,361 3,015 4,159 4,446 (107) 4 (905) (3,976) (20) (185) 0 (833) (4,104) 920 (159) 4 (1,700) (8,021) 1,007 (1,009) 0 (1,551) (8,121) 1,261 4,822 3,241 $113 ($1,732) Acquisitions Divestitures Dividends Share Repurchase Non-GF Debt Other (includes GF Receivables, GF Debt) 162 Change in Cash, Cash Equivalents and Short-term Marketable Securities 6,320 (970) 6,168 ($1,481) (548) ($1,736) INTERNATIONAL BUSINESS MACHINES CORPORATION SEGMENT DATA (Unaudited) (Dollars in Millions) SECOND-QUARTER 2011 ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss) Margin -------- -------------- --------------- SEGMENTS Global Technology Services Y-T-Y change $10,241 $ 10.9% 320 -3.6% $10,561 10.4% $1,420 1.5% 13.4% Global Business Services Y-T-Y change 4,866 8.5% 205 4.3% 5,071 8.3% 750 10.7% 14.8% Software Y-T-Y change 6,169 16.9% 792 14.8% 6,961 16.7% 2,310 12.0% 33.2% Systems and Technology Y-T-Y change 4,681 17.5% 218 7.9% 4,899 17.0% 393 112.1% 8.0% 519 -4.6% 547 26.8% 1,066 9.3% 496 7.4% 46.5% $26,476 $ 2,082 12.6% 12.4% $28,558 12.5% $5,370 12.2% 18.8% (1,891) (485) $26,666 12.4% $4,885 6.8% Global Financing Y-T-Y change TOTAL REPORTABLE SEGMENTS Y-T-Y change Eliminations / Other TOTAL IBM CONSOLIDATED Y-T-Y change 191 $26,666 $ 12.4% (2,082) (0) SECOND-QUARTER 2010 18.3% ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss)* Margin* -------- -------------- --------------- (Dollars in Millions) SEGMENTS Global Technology Services $ 9,234 $ 332 $ 9,566 $ 1,399 14.6% Global Business Services 4,483 197 4,680 678 14.5% Software 5,277 690 5,967 2,062 34.5% Systems and Technology 3,985 202 4,187 185 4.4% 544 431 975 462 47.3% $23,523 $ 1,852 $25,376 $ 4,786 18.9% Global Financing TOTAL REPORTABLE SEGMENTS Eliminations / Other 200 TOTAL IBM CONSOLIDATED $23,724 (1,852) $ (0) (1,652) $23,724 (211) $ 4,575 19.3% * Reclassified to conform with 2011 presentation. INTERNATIONAL BUSINESS MACHINES CORPORATION SEGMENT DATA (Unaudited) (Dollars in Millions) SIX-MONTHS 2011 ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss) Margin -------- -------------- --------------- SEGMENTS Global Technology Services Y-T-Y change $20,104 $ 8.4% 627 -3.9% $20,732 8.0% $2,658 12.8% 12.8% 9,575 7.7% 405 1.3% 9,980 7.4% 1,390 23.7% 13.9% 11,478 11.5% 1,621 12.0% 13,099 11.5% 4,045 -3.4% 30.9% Systems and Technology Y-T-Y change 8,700 18.0% 462 23.1% 9,162 18.3% 525 NM 5.7% Global Financing Y-T-Y change 1,035 -4.3% 1,044 25.1% 2,079 8.5% 1,015 14.2% 48.8% $50,892 $ 4,160 10.2% 12.1% $55,052 10.3% $9,634 12.7% 17.5% (3,779) (932) Global Business Services Y-T-Y change Software Y-T-Y change TOTAL REPORTABLE SEGMENTS Y-T-Y change Eliminations / Other TOTAL IBM CONSOLIDATED 381 $51,273 (4,160) $ (0) $51,273 $8,702 17.0% Y-T-Y change 10.1% 10.1% 7.6% NM -- Not Meaningful (Dollars in Millions) SIX-MONTHS 2010 ------------------------------------------------Pre-tax --------- Revenue --------Income/ Pre-tax External Internal Total (Loss)* Margin* -------- -------------- --------------- SEGMENTS Global Technology Services $18,540 652 $19,192 $ 2,357 12.3% 8,893 400 9,293 1,124 12.1% 10,296 1,448 11,743 4,189 35.7% Systems and Technology 7,370 376 7,746 (12) -0.2% Global Financing 1,081 834 1,916 889 46.4% $46,181 $ 3,710 $49,891 $ 8,546 17.1% Global Business Services Software TOTAL REPORTABLE SEGMENTS Eliminations / Other $ TOTAL IBM CONSOLIDATED 400 $46,581 (3,710) $ (0) (3,310) $46,581 (456) $ 8,090 17.4% * Reclassified to conform with 2011 presentation. INTERNATIONAL BUSINESS MACHINES CORPORATION U.S. GAAP TO OPERATING RESULTS RECONCILIATION (Unaudited, Dollars in millions except per share amounts) Gross Profit Gross Profit Margin SECOND-QUARTER 2011 ----------------------------------------------Acquisition- RetirementRelated Related Operating GAAP Adjustments* Adjustments (Non-GAAP) -------- ------------ ------------- ----------$12,385 $ 87 $ 6 $12,477 46.4% 0.3Pts 0.0Pts 46.8% S,G&A 6,030 (76) (5) 5,950 R,D&E 1,569 0 24 1,593 97 (1) 0 96 Total Expense & Other (Income) 7,500 (77) 18 7,441 Pre-Tax Income 4,885 163 (12) 5,036 Other (Income) & Expense Pre-Tax Income Margin Provision for Income Taxes** 18.3% 1,221 0.6Pts -0.0Pts 38 0 18.9% 1,259 Effective Tax Rate 25.0% Net Income -0.1Pts 3,664 Net Income Margin Diluted Earnings Per Share $ -0.1Pts 126 13.7% 0.5Pts 3.00 $0.10 25.0% (13) 3,777 -0.0Pts ($0.01) 14.2% $ 3.09 SECOND-QUARTER 2010 ----------------------------------------------Acquisition- RetirementRelated Related Operating GAAP Adjustments* Adjustments (Non-GAAP) -------- ------------ ------------- ----------Gross Profit $10,809 Gross Profit Margin 45.6% $ 58 0.2Pts ($ 56) $10,811 -0.2Pts 45.6% S,G&A 5,061 (62) 25 5,024 R,D&E 1,475 0 32 1,507 (3) 0 (97) Other (Income) & Expense (95) Total Expense & Other (Income) 6,234 (64) 57 6,227 Pre-Tax Income 4,575 122 (113) 4,584 Pre-Tax Income Margin 19.3% Provision for Income Taxes** 1,190 Effective Tax Rate 26.0% Net Income 3,386 Net Income Margin Diluted Earnings Per Share $ 0.5Pts 38 0.1Pts 84 14.3% 0.4Pts 2.61 $0.06 -0.5Pts 19.3% (45) 1,183 -0.4Pts 25.8% (68) 3,402 -0.3Pts ($0.05) 14.3% $ 2.62 * Includes amortization of acquired intangible assets and other acquisition-related charges. ** Tax impact on operating (non-GAAP) pre-tax income is calculated under the same accounting principles applied to the GAAP pre-tax income which employs an annual effective tax rate method to the results. INTERNATIONAL BUSINESS MACHINES CORPORATION U.S. GAAP TO OPERATING RESULTS RECONCILIATION (Unaudited, Dollars in millions except per share amounts) SIX-MONTHS 2011 ----------------------------------------------Acquisition- RetirementRelated Related Operating Gross Profit GAAP Adjustments* Adjustments (Non-GAAP) -------- ------------ ------------- ----------$23,243 $ 172 $ 19 $23,434 Gross Profit Margin 45.3% S,G&A 11,856 R,D&E 3,156 0.0Pts 11,689 0 43 3,199 (5) 0 14,541 (157) 28 14,412 8,702 329 (8) 9,022 (105) Total Expense & Other (Income) Pre-Tax Income Pre-Tax Income Margin 17.0% Provision for Income Taxes** 2,175 Effective Tax Rate 25.0% Net Income 6,526 Net Income Margin $ (152) 45.7% (15) Other (Income) & Expense Diluted Earnings Per Share 0.3Pts 0.6Pts -0.0Pts 86 0.0Pts (5) 0.0Pts 243 12.7% 0.5Pts 5.30 $0.20 (3) -0.0Pts ($0.00) (110) 17.6% 2,256 25.0% 6,767 13.2% $5.50 SIX-MONTHS 2010 ----------------------------------------------Acquisition- RetirementRelated Related Operating GAAP Adjustments* Adjustments (Non-GAAP) -------- ------------ ------------- ----------Gross Profit Gross Profit Margin $20,785 44.6% S,G&A 10,737 R,D&E 2,984 Other (Income) & Expense Total Expense & Other (Income) Pre-Tax Income Pre-Tax Income Margin Provision for Income Taxes** Effective Tax Rate Net Income Net Income Margin $ 113 0.2Pts 91) -0.2Pts $20,807 44.7% 36 10,650 0 62 3,046 (3) 0 12,695 (126) 97 12,667 8,090 239 (189) 8,140 (640) 17.4% 2,103 26.0% 5,987 12.9% (123) ($ 0.5Pts 72 0.1Pts 166 0.4Pts -0.4Pts (76) -0.3Pts (113) -0.2Pts (643) 17.5% 2,100 25.8% 6,040 13.0% Diluted Earnings Per Share $ 4.57 $0.13 ($0.09) $ 4.61 * Includes amortization of acquired intangible assets and other acquisition-related charges. ** Tax impact on operating (non-GAAP) pre-tax income is calculated under the same accounting principles applied to the GAAP pre-tax income which employs an annual effective tax rate method to the results. Contact: IBM Mike Fay, 914/499-6107 [email protected] John Bukovinsky, 732/618-3531 [email protected]