ABB North America Customer Service Center 1 800 HELP 365 (1 800 4357 365) Outside US/Canada: +1 440 585 7804 Telephone menu options: 1 Robotics 2 Process Control, Network Management Systems 3 Instrumentation, Process Analytics 4 Drives, Motors 5 Quality Control Systems (QCS) 6 Low Voltage Products and Systems 7 Power Products 8 Substation Automation 9 Power Generation and Water Utilities 0 General Help Service emails Contact Center: [email protected] Tech Support: [email protected] Service Sales: [email protected] Parts and Repair: [email protected] ABB University: [email protected] Field Service: [email protected] Service websites General Services: www.abb.us/service Product Support: http://SolutionsBank.abb.com Parts and Repair: http://online.abb.com ABB University: www.abb.us/abbuniversity ABB North America Customer Service Center 1 800 HELP 365 (1 800 4357 365) Outside US/Canada: +1 440 585 7804 Telephone menu options: 1 R obotics 4 D rives, Motors 8 Substation Automation Paint, Powertrain, Body-in-White, Flexpicker, Press Automation, Weld. Field Service, Parts, Tech Support, Training. PCM, Combiflex, IED, Protection Relays, Microscada, RTU Controls. 1 Technical Support or Field Service 2 Parts 4 Training 5 General Inquiries 2Process Control and Network Management Systems Process Control Systems: System 800xA, Advant Master/MOD 300, Symphony Harmony/ INFI 90, Symphony DCI/System Six. Network Management Systems: EMS/SCADA, DMS, BMS. 1 Field Service 2 Parts 3 Technical Support 4 Training 3 Instrumentation and Process Analytics 1 Field Service 2 Parts 3 Technical Support 4 Training 3BUS095385 C 5Quality Control Systems (QCS) Quality Control Systems: Advant/Master, Accuray, 1180,1190, ULMA, Measurex. 1 Field Service 2 Parts 3 Technical Support 4 Training 6 L ow Voltage Products and Systems (≤480V) Circuit & Motor protection, Electronic Controls, PLCs, Panel Switches, Capacitors, Relays, Soft Starters. Brands Include: Entrelec, SACE. 7 P ower Products >(600V–800kV) Medium and High Voltage Products: Transformers, Relays, Switchgear, Breakers, Capacitors, Switches. Brands Include: ASEA, Westinghouse, BBC, ITE, BerMac. 9 Power Generation and Water Utilities Field Service, Parts, Tech Support, Training. 0General Help 1 SupportLine 2 Subscriptions 3 New Products 4 Account Support 0 Speak to Representative Service emails Contact Center: [email protected] Tech Support: [email protected] Service Sales: [email protected] Parts and Repair: [email protected] ABB University: [email protected] Field Service: [email protected] Service websites General Services: www.abb.us/service Product Support: http://SolutionsBank.abb.com Parts and Repair: http://online.abb.com ABB University: www.abb.us/abbuniversity