ExpressCluster® X SingleServerSafe 3.1 for Windows Installation Guide 12/10/2012 4th Edition Revision History Edition First 2nd 3rd 4th Revised Date 10/11/2011 3/31/2012 9/30/2012 12/10/2012 Description New manual Corresponds to the internal version 11.13. Corresponds to the internal version 11.15. Corresponds to the internal version 11.17. © Copyright NEC Corporation 2011. All rights reserved. Disclaimer Information in this document is subject to change without notice. NEC Corporation is not liable for technical or editorial errors or omissions in the information in this document. You are completely liable for all risks associated with installing or using the product as described in this manual to obtain expected results and the effects of such usage. The information in this document is copyrighted by NEC Corporation. No part of this document may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose, without the express written permission of NEC Corporation. Trademark Information ExpressCluster® X is a registered trademark of NEC Corporation. Intel, Pentium and Xeon are registered trademarks or trademarks of Intel Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries. Oracle, Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. WebOTX is a registered trademark of NEC Corporation. Android is a trademark or registered trademark of Google, Inc. F5, F5 Networks, BIG-IP, and iControl are trademarks or registered trademarks of F5 Networks, Inc. in the United States and other countries. Equalizer SVF is a registered trademark of Coyote Point Systems, Inc. Other product names and slogans written in this manual are trademarks or registered trademarks of their respective companies. Table of Contents Preface .......................................................................................................................................... vii Who Should Use This Guide ............................................................................................................................... vii How This Guide Is Organized ............................................................................................................................. vii Terms Used in This Guide ................................................................................................................................... viii ExpressCluster X SingleServerSafe Documentation Set ..................................................................................... ix Conventions ......................................................................................................................................................... x Contacting NEC................................................................................................................................................... xi Chapter 1 About ExpressCluster X SingleServerSafe .................................................................. 13 What is ExpressCluster X SingleServerSafe?...................................................................................................... 14 ExpressCluster X SingleServerSafe software configuration ............................................................................................... 15 Checking system requirements for ExpressCluster X SingleServerSafe ............................................................. 16 Operation environment for SNMP linkage functions.......................................................................................................... 21 Operation environment for JVM monitor............................................................................................................................ 22 Operation environment for system monitor or function of collecting system resource information ................................... 23 Preparing and verifying the server environment before installation .................................................................... 28 1. Verifying the network settings (Required) ...................................................................................................................... 28 2. Verifying the firewall settings (Required)....................................................................................................................... 28 3. Turning off the power saving function (Required).......................................................................................................... 30 Chapter 2 Installing ExpressCluster X SingleServerSafe............................................................. 31 Installing the ExpessCluster Server ..................................................................................................................... 32 Installing ExpressCluster X SingleServerSafe for the first time ......................................................................................... 32 Installing the offline version of the ExpressCluster Builder ................................................................................ 38 Installing the offline version of the ExpressCluster Builder................................................................................................ 38 Starting the Builder.............................................................................................................................................. 40 Starting the online version of the Builder............................................................................................................................ 40 Starting the offline version of the Builder........................................................................................................................... 41 Setting up the SNMP linkage function manually ................................................................................................................ 42 Chapter 3 Upgrading, uninstalling or reinstalling ........................................................................ 43 Upgrading ExpressCluster X SingleServerSafe................................................................................................... 44 Upgrading from the old ExpressCluster X SingleServerSafe version ................................................................................. 44 Uninstalling ExpressCluster X SingleServerSafe ................................................................................................ 47 Uninstalling ExpressCluster X SingleServerSafe................................................................................................................ 47 Uninstalling the offline version of the ExpressCluster Builder ........................................................................................... 50 Reinstalling ExpressCluster X SingleServerSafe ................................................................................................ 51 Reinstalling the ExpressCluster X SingleServerSafe .......................................................................................................... 51 Upgrading to ExpressCluster X ........................................................................................................................... 52 Chapter 4 Latest version information ............................................................................................ 53 Latest version....................................................................................................................................................... 54 Function upgrade information ............................................................................................................................. 55 Chapter 5 Additional information .................................................................................................. 59 ExpressCluster X SingleServerSafe services....................................................................................................... 60 Using the License Manager ................................................................................................................................. 61 Registering a license by specifying a license file ................................................................................................................ 61 Referencing or deleting a registered license........................................................................................................................ 63 Switching from the trial license to the product license........................................................................................................ 64 Chapter 6 Notes and Restrictions ................................................................................................... 65 Information about installing ExpressCluster X SingleServerSafe ....................................................................... 66 File system .......................................................................................................................................................................... 66 v WebManager ....................................................................................................................................................................... 66 ExpressCluster Disk Agent Service..................................................................................................................................... 66 Appendix .......................................................................................................................................... 67 Appendix A Troubleshooting.............................................................................................................. 69 Appendix B Index ................................................................................................................................ 71 vi Preface Who Should Use This Guide The ExpressCluster X SingleServerSafe for Windows Installation Guide is intended for system engineers who intend to introduce a system using ExpressCluster X SingleServerSafe and system administrators who will operate and maintain the introduced system. It describes how to install ExpressCluster X SingleServerSafe. How This Guide Is Organized Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 “About ExpressCluster X SingleServerSafe”: Explains the functions and requirements of ExpressCluster X SingleServerSafe. “Installing ExpressCluster X SingleServerSafe”: Describes how to install ExpressCluster X SingleServerSafe. “Upgrading, uninstalling or reinstalling”: Describes how to upgrade ExpressCluster X SingleServerSafe, uninstall and reinstall ExpressCluster X SingleServerSafe, and upgrade to ExpressCluster X. “Latest version information”: Provides the latest information about ExpressCluster X SingleServerSafe. “Additional information”: Provides tips on installing ExpressCluster X SingleServerSafe. “Notes and Restrictions”: Provides notes and restrictions you need to know before starting the actual operation of ExpressCluster X SingleServerSafe. Appendix Appendix A Appendix B “Troubleshooting”: Describes problems you might experience when installing or setting up ExpressCluster X SingleServerSafe and how to resolve them. “Index” vii Terms Used in This Guide ExpressCluster X SingleServerSafe, which is described in this guide, uses windows and commands common to those of the clustering software ExpressCluster X SingleServerSafe to ensure high compatibility with ExpressCluster X SingleServerSafe in terms of operation and other aspects. Therefore, cluster-related terms are used in parts of the guide. The terms used in this guide are defined below. Term Explanation Cluster, cluster system A single server system using ExpressCluster X SingleServerSafe Cluster shutdown, reboot Shutdown or reboot of a system using ExpressCluster X SingleServerSafe Cluster resource A resource used in ExpressCluster X SingleServerSafe Cluster object A resource object used in ExpressCluster X SingleServerSafe Failover group A group of group resources (such as applications and services) used in ExpressCluster X SingleServerSafe viii ExpressCluster X SingleServerSafe Documentation Set The ExpressCluster X SingleServerSafe manuals consists of the five guides below. The title and purpose of each guide is described below: ExpressCluster X SingleServerSafe Installation Guide This guide is intended for system engineers who intend to introduce a system using ExpressCluster X SingleServerSafe and describes how to install ExpressCluster X SingleServerSafe. ExpressCluster X SingleServerSafe Configuration Guide This guide is intended for system engineers who intend to introduce a system using ExpressCluster X SingleServerSafe and system administrators who will operate and maintain the introduced system. It describes how to set up ExpressCluster X SingleServerSafe. ExpressCluster X SingleServerSafe Operation Guide This guide is intended for system administrators who will operate and maintain an introduced system that uses ExpressCluster X SingleServerSafe. It describes how to operate ExpressCluster X SingleServerSafe. ExpressCluster X Integrated WebManager Administrator’s Guide This guide is intended for system administrators who manage a cluster system using ExpressCluster with ExpressCluster Integrated WebManager and for system engineers who are introducing the Integrated WebManager. Details about items required when introducing a cluster system are described in accordance with actual procedures. ExpressCluster X WebManager Mobile Administrator’s Guide This guide is intended for system administrators who manage cluster systems using ExpressCluster with ExpressCluster WebManager Mobile and for system engineers who are installing the WebManager Mobile. In this guide, details on those items required for installing the cluster system using the WebManager Mobile are explained in accordance with the actual procedures. ix Conventions In this guide, Note, Important, Related Information are used as follows: Note: Used when the information given is important, but not related to the data loss and damage to the system and machine. Important: Used when the information given is necessary to avoid the data loss and damage to the system and machine. Related Information: Used to describe the location of the information given at the reference destination. The following conventions are used in this guide. Convention Usage Indicates graphical objects, such as fields, list boxes, menu Bold selections, buttons, labels, icons, etc. Angled bracket Indicates that the value within the specified inside of the angled command bracket can be omitted. line Indicates path names, commands, system output Monospace (message, prompt, etc), (courier) directory, file names, functions and parameters. Monospace Indicates the value that a user bold actually enters from a (courier) command line. Indicates that users should Monospace replace italicized part with italic values that they are actually (courier) working with. x Example In User Name, type your name. On the File menu, click Open Database. clpstat –s[-h host_name] c:\Program files\EXPRESSCLUSTER Enter the following: clpcl -s -a clpstat –s [-h host_name] Contacting NEC For the latest product information, visit our website below: http://www.nec.com/global/prod/expresscluster/ xi Chapter 1 About ExpressCluster X SingleServerSafe This chapter describes the functions and requirements of ExpressCluster X SingleServerSafe. This chapter covers: • • • What is ExpressCluster X SingleServerSafe?························································································· 14 Checking system requirements for ExpressCluster X SingleServerSafe ················································· 16 Preparing and verifying the server environment before installation ························································ 28 13 Chapter 1 About ExpressCluster X SingleServerSafe What is ExpressCluster X SingleServerSafe? ExpressCluster X SingleServerSafe is set up on a server. It monitors for application errors and hardware failures on the server and, upon detecting an error or failure, restarts the failed application or reboots the server so as to ensure greater server availability. Applica tion Application Error! Application Restart the application Application Hardware failure! Reboot the server Application ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 14 What is ExpressCluster X SingleServerSafe? ExpressCluster X SingleServerSafe software configuration ExpressCluster X SingleServerSafe consists of following three software applications: ExpressCluster Server This is a main module of ExpressCluster X SingleServerSafe. Install it on the server. ExpressCluster WebManager This is a tool to manage ExpressCluster X SingleServerSafe operations. It uses a Web browser as a user interface. The WebManager is incorporated into the ExpressCluster Server and therefore does not have to be installed. ExpressCluster Builder (Builder) This is a tool for creating the configuration data of ExpressCluster X SingleServerSafe. There are two versions. The online version Builder runs in the configuration mode of the WebManager, and the offline version Builder is installed individually in a management terminal. The online version Builder is incorporated in the WebManager. The Builder also uses a Web browser as a user interface the same way as the WebManager. Windows ExpressCluster Server WebManager (Server) JRE Windows JRE Builder WebManager (Browser) Builder WebManager (Browser) Server Management PC The ExpressCluster X Builder and the WebManager are Java applets that run on Java VM. They can run on any machine in which the Java Runtime Environment (JRE) is installed. In other words, once you install the JRE on a server on which ExpressCluster X SingleServerSafe is installed, you can use the Builder and WebManager on that server. 15 Chapter 1 About ExpressCluster X SingleServerSafe Checking system requirements for ExpressCluster X SingleServerSafe Check the configuration and operation requirements below for each machine to be used. ExpressCluster X Server Machine on which the WebManager can be installed PC that supports one of the following operating systems. Supported operation systems IA-32 version Microsoft Windows Server 2003, Standard Edition Service Pack 2 Microsoft Windows Server 2003, Enterprise Edition Service Pack 2 Microsoft Windows Server 2003, Standard Edition R2 Service Pack 2 Microsoft Windows Server 2003, Enterprise Edition R2 Service Pack 2 Microsoft Windows Server 2008 Standard Service Pack 1 Microsoft Windows Server 2008 Enterprise Service Pack 1 Microsoft Windows Server 2008 Standard Service Pack 2 Microsoft Windows Server 2008 Enterprise Service Pack 2 x86_64 version Microsoft Windows Server 2003, Standard Edition Service Pack 2 Microsoft Windows Server 2003, Enterprise Edition Service Pack 2 Microsoft Windows Server 2003, Standard Edition R2 Service Pack 2 Microsoft Windows Server 2003, Enterprise Edition R2 Service Pack 2 Microsoft Windows Server 2008 Standard Service Pack 1 Microsoft Windows Server 2008 Enterprise Service Pack 1 Microsoft Windows Server 2008 Standard Service Pack 2 Microsoft Windows Server 2008 Enterprise Service Pack 2 Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise Microsoft Windows Server 2008 R2 Datacenter Microsoft Windows Server 2008 R2 Standard Service Pack 1 Microsoft Windows Server 2008 R2 Enterprise Service Pack 1 Microsoft Windows Server 2008 R2 Datacenter Service Pack 1 Microsoft Windows Server 2012 Standard Microsoft Windows Server 2012 Datacenter Memory size IA-32 version User mode: 192 MB (*1) Kernel mode: 32MB x86_64 version User mode: 256 MB (*1) Kernel mode: 32MB Disk Size IA-32 version Initial size at installation: 34 MB Maximum size during operation: 1290 MB x86_64 version Initial size at installation: 41 MB Maximum size during operation: 1300 MB (*1) excepting for optional products. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 16 Checking system requirements for ExpressCluster X SingleServerSafe WebManager, Builder (online version) Machine on which the WebManager can be installed Supported operating systems Supported browsers PC that supports one of the following operating systems. Microsoft Windows® XP Service Pack 2 Microsoft Windows® XP Service Pack 3 Microsoft Windows® Vista Service Pack 1 Microsoft Windows® Vista Service Pack 2 Micorsoft Windows® 7 Microsoft Windows® 7 Service Pack 1 Microsoft Windows® 8 Microsoft Windows® Server 2003 Service Pack 1 Microsoft Windows® Server 2003 Service Pack 2 Microsoft Windows® Server 2003 R2 Microsoft Windows® Server 2003 R2 Service Pack 2 Microsoft Windows® Server 2008 Service Pack 1 Microsoft Windows® Server 2008 Service Pack 2 Microsoft Windows® Server 2008 R2 Microsoft Windows® Server 2008 R2 Service Pack 1 Microsoft Windows® Server 2012 Browsers supporting Java 2 ® Windows XP: ® Microsoft Internet Explorer 6.0 SP2 or later ® TM Windows Vista : ® Microsoft Internet Explorer 7.0 ® Windows 7: ® Microsoft Internet Explorer 7.0 ® Microsoft Internet Explorer 8.0 ® Microsoft Internet Explorer 9.0 ® Windows 8: ® Microsoft Internet Explorer 10.0 Firefox 15 ® Windows Server2003: ® Microsoft Internet Explorer 6.0 SP1 or later ® Windows Server2008: ® Microsoft Internet Explorer 7.0 Windows® Server2008 R2: Microsoft® Internet Explorer 8.0 Microsoft® Internet Explorer 9.0 Microsoft Windows® Server 2012 ® Microsoft Internet Explorer 10.0 Firefox 15 Java Runtime Environment To use the WebManager, a Java runtime environment is required. Memory size User mode Disk size (excluding the size required for Java runtime environment) 0.3 MB Java™ Runtime Environment Version 6.0 Update 21 (1.6.0_21) or later. Version 7 Update 2 (1.7.0_2) or later. 40 MB Note: To use the Builder on x86_64 machines, it is necessary to use a 32-bit browser. For the latest information about the supported browsers, visit our website below: http://www.nec.com/global/prod/expresscluster/ 17 Chapter 1 About ExpressCluster X SingleServerSafe Note: When you access to http://<IP_address>:29003 using Internet Explorer 9, you should add the IP address to Local intranet site. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 18 Checking system requirements for ExpressCluster X SingleServerSafe Builder (offline version) Machine on which the WebManager can be installed PC that supports one of the following operating systems. Supported operating systems Microsoft Windows® XP Service Pack 2 Microsoft Windows® XP Service Pack 3 Microsoft Windows® Vista Service Pack 1 Microsoft Windows® Vista Service Pack 2 Micorsoft Windows® 7 Microsoft Windows® 7 Service Pack 1 Microsoft Windows® 8 Microsoft Windows® Server 2003 Service Pack 1 Microsoft Windows® Server 2003 Service Pack 2 Microsoft Windows® Server 2003 R2 Microsoft Windows® Server 2003 R2 Service Pack 2 Microsoft Windows® Server 2008 Service Pack 1 Microsoft Windows® Server 2008 Service Pack 2 Microsoft Windows® Server 2008 R2 Microsoft Windows® Server 2008 R2 Service Pack 1 Microsoft Windows® Server 2012 Supported browsers Browsers supporting Java 2 ® Windows XP: ® Microsoft Internet Explorer 6.0 SP2 or later ® TM Windows Vista : ® Microsoft Internet Explorer 7.0 ® Windows 7: ® Microsoft Internet Explorer 7.0 ® Microsoft Internet Explorer 8.0 ® Microsoft Internet Explorer 9.0 ® Windows 8: ® Microsoft Internet Explorer 10.0 Firefox 15 ® Windows Server2003: ® Microsoft Internet Explorer 6.0 SP2 or later ® Windows Server2008: ® Microsoft Internet Explorer 7.0 Windows® Server2008 R2 : Microsoft® Internet Explorer 8.0 Microsoft® Internet Explorer 9.0 Microsoft Windows® Server 2012 ® Microsoft Internet Explorer 10.0 Firefox 15 Java Runtime Environment Java Runtime Environment is required for the Builder. TM Java Runtime Environment Version 6.0 Update 21 (1.6.0_21) or later . Version 7 Update 2 (1.7.0_2) or later. Memory size User mode: Disk size (excluding the size required for the Java runtime environment) 5 MB Supported version 32 MB Builder version ExpressCluster Server internal version 3.1.0-1 11.10 3.1.1-1 11.11 3.1.3-1 11.13 3.1.4-1 11.14 19 Chapter 1 About ExpressCluster X SingleServerSafe 3.1.5-1 11.15 11.16 3.1.7-1 11.17 Note: To use the Builder on x86_64 machines, it is necessary to use a 32-bit browser. For the latest information about the supported browsers, visit our website below: http://www.nec.com/global/prod/expresscluster/ Note: When you access to http://<IP_address>:29003 using Internet Explorer 9, you should add the IP address to Local intranet site. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 20 Checking system requirements for ExpressCluster X SingleServerSafe Operation environment for SNMP linkage functions ExpressCluster with SNMP Service of Windows is validated on following OS. IA32 version OS ExpressCluster version Microsoft Windows Server 2003 Service Pack 2 11.10 or later Microsoft Windows Server 2003 R2 Service Pack 2 11.10 or later Microsoft Windows Server 2008 Service Pack 2 11.10 or later Remarks x86_64 version OS ExpressCluster version Microsoft Windows Server 2003 x64 Edition Service Pack 2 11.10 or later Microsoft Windows Server 2003 x64 Edition R2 Service Pack 2 11.10 or later Microsoft Windows Server 2008 Service Pack 2 11.10 or later Microsoft Windows Server 2008 R2 Service Pack 1 11.10 or later Microsoft Windows Server 2012 11.17 or later Remarks Note: SNMP Service of Windows Server 2003 does not support IPv6. 21 Chapter 1 About ExpressCluster X SingleServerSafe Operation environment for JVM monitor The use of the JVM monitor requires a Java runtime environment. Java™ Runtime Environment Version6.0 Update 21 (1.6.0_21) or later Java™ Runtime Environment Version7.0 The use of the JVM monitor load balancer linkage function (when using BIG-IP Local Traffic Manager) requires a Microsoft .NET Framework runtime environment. Microsoft .NET Framework 3.5 Service Pack 1 The tables below list the load balancers that were verified for the linkage with the JVM monitor. IA32 version Load balancer Express5800/LB400h BIG-IP v11 ExpressCluster version Remarks 11.10 or later 11.13 or later MIRACLE LoadBalancer CoyotePoint Equalizer 11.13 or later 11.13 or later x86_64 version Load balancer Express5800/LB400h BIG-IP v11 ExpressCluster version Remarks 11.10 or later 11.13 or later MIRACLE LoadBalancer CoyotePoint Equalizer 11.13 or later 11.13 or later ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 22 Checking system requirements for ExpressCluster X SingleServerSafe Operation environment for system monitor or function of collecting system resource information The use of the System Resource Agent requires the Microsoft .NET Framework environment. Microsoft .NET Framework 3.5 Service Pack 1 Note: The version of Microsoft .NET Framework must be 3.5. Installation procedure under Windows Server 2008 R2 From the Start menu, select Administrative Tools and then Server Manager. The Server Manager window appears. From the Operation (A) menu, select Add Features. Figure 1: Server Manager window The Add Features Wizard appears. Select the .Net Framework 3.5.1 Features checkbox, and then follow the instructions that appear in the window to perform installation. Figure 2: Add Features Wizard 23 Chapter 1 About ExpressCluster X SingleServerSafe You can check whether .Net Framework 3.5 has been installed by using the Remove Features Wizard. In the Server Manager window, select Remove Features from the Operation (A) menu. The window shown below appears. If you can select the .Net Framework 3.5.1 Features checkbox, .Net Framework 3.5 has been installed. Figure 3: Remove Features Wizard To install the System Resource Agent under Windows Server 2008 R2, you must first apply the following patch provided by Microsoft: Patch number: KB981314 Download the patch from the following URL, and then apply it: http://support.microsoft.com/kb/981314/ ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 24 Checking system requirements for ExpressCluster X SingleServerSafe Installation procedure under Windows Server 2012 If the server is not connectable to the Internet, prepare the OS installation medium. If connectable, the installation medium is not required. Start Server Manager, and select QUICK START in the Dashboard window. Select 2 Add roles and features from the displayed menu to open the Add Roles and Features Wizard. Figure 4: Server Manager If the Before You Begin window appears, click Next. In the Installation Type window, select Role-based or feature-based installation and click Next. 25 Chapter 1 About ExpressCluster X SingleServerSafe In the Select Server window, check Select server from server pool, select the target server from the list, and then click Next. Figure 5: Select Server Click Next in the Server Roles window. In the Features window, select .Net Framework 3.5 Features and click Next. Figure 6: Select Features ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 26 Checking system requirements for ExpressCluster X SingleServerSafe If the server is connected to the Internet, click Install in the Confirm installation selections window to install .Net Framework 3.5. If the server is not connectable to the Internet, select Specify an alternative source path in the Confirm installation selections window. Figure 7: Confirm Installation Options Specify the path to the OS installation medium in the Path field while referring to the explanation displayed in the window, and then click OK. After this, click Install to install .Net Framework 3.5. Figure 8: Specify Alternative Source Path 27 Chapter 1 About ExpressCluster X SingleServerSafe Preparing and verifying the server environment before installation After installing the hardware, verify the following: 1. Verification of the network settings (Required) 2. Verification of the firewall settings (Required) 3. Power saving function – OFF (Required) 1. Verifying the network settings (Required) Check the network settings by using the ipconfig and ping commands. IP Address Host name 2. Verifying the firewall settings (Required) By default, ExpressCluster X SingleServerSafe uses the port numbers below. You can change these port numbers by using the Builder. Do not access any of these port numbers from a program other than ExpressCluster X SingleServerSafe. When setting up a firewall, set up ExpressCluster X SingleServerSafe so that it can access the port numbers below. Internal processing in the local server From To Remarks Server Automatic allocation Server 29001/TCP Internal communication Server Automatic allocation Server 29002/TCP Data transfer Server Automatic allocation Server 29003/UDP Alert synchronization Server 29106/UDP Server 29106/UDP Heartbeat (kernel mode) From the WebManager to the server From To WebManager Automatic allocation Server Remarks 29003/TCP http communication From the server connected to the Integrated WebManager to the target server From To Remarks Server connected to the Integrated WebManager Automatic allocation Server 29003/TCP http communication Server to managed by Integrated WebManager 29003 → Client 29010/UDP UDP communication be the Others From To Remarks ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 28 Preparing and verifying the server environment before installation Server Automatic allocation Server Management port number set by the Builder JVM monitor Server Automatic allocation Monito ring target Connection port number set by the Builder JVM monitor Server Automatic allocation Server Management port number for Load Balancer Linkage set by the Builder JVM monitor Server Automatic allocation Server Communicati on port number set by the Builder JVM monitor Note: An available port number at the time is automatically assigned. 29 Chapter 1 About ExpressCluster X SingleServerSafe 3. Turning off the power saving function (Required) For ExpressCluster X SingleServerSafe, the power saving function (for example, standby or hibernation) cannot be used with the OnNow, ACPI, or APM function. Make sure to turn off the power saving function by following the procedures below: 1. Click Control Panel, and select Power Options. 2. Click the Power Schemes tab, and then do the following: Select Always On under Power schemes. In Settings for Always On power scheme, specify Never to Turn off monitor and Turn off hard disks. Specify Never to System standby. Note: Nothing needs to be specified if there is no option to specify for Turn off monitor, Turn off hard disks, and System standby. 3. Click the Hibernation tab, and then do the following: In Hibernation, clear the Enable hibernation check box. 4. Click OK and check if the status does not become OnNow. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 30 Chapter 2 Installing ExpressCluster X SingleServerSafe This chapter describes how to install ExpressCluster X SingleServerSafe. To install ExpressCluster X SingleServerSafe, install the ExpressCluster Server, which is the main module of ExpressCluster SingleServerSafe. If you have a separate machine for setting up SingleServerSafe, install the Builder on that machine. This chapter covers: • • • Installing the ExpessCluster Server ········································································································ 32 Installing the offline version of the ExpressCluster Builder···································································· 38 Starting the Builder ································································································································ 40 31 Chapter 2 Installing ExpressCluster X SingleServerSafe Installing the ExpessCluster Server Install the ExpressCluster Server, which is the main module of ExpressCluster X SingleServerSafe, on the server machine in the system. License registration is required in installing the Server. Make sure to have the required license file or license sheet. Installing ExpressCluster X SingleServerSafe for the first time To install ExpressCluster X SingleServerSafe, follow the procedure below. Note 1: To install ExpressCluster X SingleServerSafe, use an account that has administrator privileges. Note 2: Installing ExpressCluster X SingleServerSafe disables the Windows media sense function that deactivates an IP address if a link failure occurs due to disconnecting the LAN cable or some other reason. Note 3: If the Windows SNMP Service has already been installed, the SNMP linkage function will be automatically set up when the ExpressCluster Server is installed. If, however, the Windows SNMP Service has not yet been installed, the SNMP linkage function will not be set up. When setting up the SNMP linkage function after installing the ExpressCluster Server, refer to "Setting up the SNMP linkage function manually". 1. Insert the Installation CD-ROM to the CD-ROM drive. 2. The menu screen for installation is displayed. Note: If the menu screen does not open automatically, double-click menu.exe in the root folder of the CD-ROM. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 32 Installing the ExpessCluster Server 3. Select NEC ExpressCluster® SingleServerSafe for Windows. Note: If you click the Exit button without selecting either, the menu screen is closed. 4. Select NEC ExpressCluster® X SingleServerSafe 3.1 for Windows. Note: If you click the Exit button without selecting either, the previous menu screen is displayed. 5. [Welcome to the InstallShield Wizard for NEC ExpressCluster SingleServerSafe] is displayed. Click Next. 33 Chapter 2 Installing ExpressCluster X SingleServerSafe 6. The Choose Destination Location dialog box is displayed. When changing the install destination, click Browse to select a directory. Click Next. 7. The Ready to Install the Program dialog box is displayed. Click Install to start the installation. 8. When the installation successfully finishes, the Port Number dialog box is displayed. Normally, click Next without changing the default setting. Note: The port number configured here needs to be configured again when creating the configuration data. For details on port number, refer to “Cluster Properties” in Chapter 6 “Other setting details” in the Configuration Guide. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 34 Installing the ExpessCluster Server 9. License Manager is displayed. Click Register. 10. Click Register with License Information to register the license. 11. Based on the license sheet, select appropriate items for OS information, Product/Trial and Product Name, and then click Next. 35 Chapter 2 Installing ExpressCluster X SingleServerSafe 12. Based on the license sheet, enter the license unit and number of licenses, and click Next. 13. Based on the license sheet, enter the serial number and license key, and then click Next. 14. When the License Registration Confirmation dialog box is displayed, check its content, and then click Next. A confirmation message is displayed. 15. The initial License Manager dialog box is displayed again, as in step 9. Register the licenses of optional products in the same way. After registering all the required licenses, click Finish to close the License Manager dialog box. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 36 Installing the ExpessCluster Server 16. [InstallShield Wizard Complete] is displayed. Select [Yes, I want to restart my computer now.] and click Finish to restart the server. If you want to restart the server later, select [No, I will restart my computer later.] and click Finish. Note: By default, No, I will restart my computer later is selected. 37 Chapter 2 Installing ExpressCluster X SingleServerSafe Installing the offline version of the ExpressCluster Builder It is not necessary to install the offline version of the ExpressCluster Builder on the server on which ExpressCluster X SingleServerSafe is installed. If you will create or modify the configuration data of ExpressCluster X SingleServerSafe by using a machine that cannot access ExpressCluster X SingleServerSafe through a Web browser, you need to install the offline version of the ExpressCluster Builder on that machine. Installing the offline version of the ExpressCluster Builder Follow the procedures below to install the offline version of the ExpressCluster Builder. Note: Install the ExpressCluster Builder with the administrator privilege. 1. Insert the Installation CD-ROM to the CD-ROM drive. 2. The menu screen for installation is displayed. Note: If the menu screen does not open automatically, double-click menu.exe in the root folder of the CD-ROM. 3. Select NEC ExpressCluster® SingleServerSafe for Windows. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 38 Installing the offline version of the ExpressCluster Builder 4. Select NEC ExpressCluster® SingleServerSafe Accessories. 5. Select NEC ExpressCluster® SingleServerSafe Builder. 6. Select where to install in the Cluster Builder self-extracting dialog and click Decompress. 7. Click OK in the ZIP Self Decompression dialog box. Installation is completed. 39 Chapter 2 Installing ExpressCluster X SingleServerSafe Starting the Builder The online version of the Builder runs on a machine (including the local server) capable of connecting to the server that uses ExpressCluster X SingleServerSafe over the network. The Builder started without a network connection is called the offline version of the Builder. While what you see and specify on the screen are the same for both versions, the way you start the Builder and how the settings are applied differ. The procedure for each version is described below. Starting the online version of the Builder To start the online version of the ExpressCluster Builder, follow the procedure below. 1. Start the WebManager. Start your browser, and then enter the IP address and port number of the server where ExpressCluster X SingleServerSafe is installed in the Address bar. http://192.168.0.1:29003/ The port number for the WebManager specified at installation. (Default value 29003). Specify the IP address of the server on which ExpressCluster X SingleServerSafe is installed. For the local server, the IP address may be localhost. Note: You cannot start the WebManager unless you restart the server after installing ExpressCluster X SingleServerSafe. Be sure to restart the server. Note: Starting the WebManager requires the JRE. Do not forget to install the JRE. 2. Select Config Mode from the View menu or click the to the configuration mode (online version of the Builder). button on the toolbar to change ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 40 Starting the Builder Starting the offline version of the Builder To start the offline version of the ExpressCluster Builder, follow the procedure below. 1. Double-click the HTML file "clptrek.htm", which is for Builder window display and is in the installation folder. 2. Start Web browser that ExpressCluster Builder supports. 3. If a security warning is displayed, click information bar and allow the blocked content. Note: Starting the Builder requires the JRE. Do not forget to install the JRE. 41 Chapter 2 Installing ExpressCluster X SingleServerSafe Setting up the SNMP linkage function manually To handle information acquisition requests on SNMP, the Windows SNMP Service must be installed separately and the SNMP linkage function must be registered separately. If the Windows SNMP Service has already been installed, the SNMP linkage function will be automatically registered when the ExpressCluster Server is installed. If, however, the Windows SNMP Service has not been installed, the SNMP linkage function will not be registered. When the Windows SNMP Service has not been installed, follow the procedure below to manually register the SNMP linkage function. Note: Use an Administrator account to perform the registration. 1. Install the Windows SNMP Service. 2. Stop the Windows SNMP Service. 3. Register the SNMP linkage function of ExpressCluster with the Windows SNMP Service. 3-1. Start the registry editor. 3-2. Open the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Services\SNMP\Parameters\ExtensionAgents 3-3. Specify the following to create a string value in the opened key: Value name Value type Value data :mgtmib :REG_SZ :SOFTWARE\NEC\EXPRESSCLUSTER\ SnmpAgent\mgtmib\CurrentVersion 3-4. Exit the registry editor. 4. Start the Windows SNMP Service. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 42 Chapter 3 Upgrading, uninstalling or reinstalling This chapter describes how to upgrade to the latest version of ExpressCluster X SingleServerSafe and uninstall or reinstall ExpressCluster X SingleServerSafe. Also, this chapter describes how to upgrade ExpressCluster X SingleServerSafe to ExpressCluster X. This chapter covers: • • • • Upgrading ExpressCluster X SingleServerSafe ······················································································ 44 Uninstalling ExpressCluster X SingleServerSafe···················································································· 47 Reinstalling ExpressCluster X SingleServerSafe ···················································································· 51 Upgrading to ExpressCluster X ·············································································································· 52 43 Chapter 3 Upgrading, uninstalling or reinstalling Upgrading ExpressCluster X SingleServerSafe This section describes how to upgrade from the old version of ExpressCluster X SingleServerSafe to the latest version of it. Upgrading from the old ExpressCluster X SingleServerSafe version Before starting the upgrade, read the following notes. You can upgrade from ExpressCluster X SingleServerSafe 1.0, 2.0, or 2.1 for Windows to ExpressCluster X SingleServerSafe 3.1 for Windows. Upgrading from other versions is not possible. To upgrade from ExpressCluster X SingleServerSafe 1.0, 2.0, or 2.1 for Windows to ExpressCluster X SingleServerSafe 3.1 for Windows, you need the license of ExpressCluster X SingleServerSafe 3.1 for Windows (including the licenses of optional products, if used). You cannot use the cluster configuration data that was created by using ExpressCluster X higher than ExpressCluster X in use. The cluster configuration data that was created by using ExpressCluster X 1.0, 2.0, 2.1, 3.0, or 3.1 for Windows is available for ExpressCluster X in use. The following procedure describes how to upgrade from ExpressCluster X SingleServerSafe 1.0, 2.0, or 2.1 for Windows to ExpressClustere X SingleServerSafe 3.1 for Windows. Note: To upgrade, use an account that has administrator privileges. 1. Make sure that the server and all the resources are in the normal status by using the WebManager or clpstat command. 2. If there is an active failover group on the server, stop the group by using the WebManager. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 44 Upgrading ExpressCluster X SingleServerSafe 3. Set Startup Type to Manual for the ExpressCluster X SingleServerSafe services. Note: The Startup Type of the ExpressCluster Disk Agent Service must be Disable. Do not change it. 4. Restart the server by shutting down the cluster using the WebManager or by specifying the relevant command. 5. After the system restarts, stop the SNMP service. (This only applies when the SNMP service exists and is running.) 6. Start the ExpressCluster Server installer by following steps 1 to 4 of Chapter 2, “Installing ExpressCluster X SingleServerSafe for the first time”. Select Next to start the upgrade. 7. After file replacement, License Manager is started. Register the required licenses. 45 Chapter 3 Upgrading, uninstalling or reinstalling 8. After the licenses are registered, [Upgrade Complete] is displayed. [InstallShield Wizard Complete] is displayed. Select [No, I will restart my computer later.] and click Finish. 9. Set Startup type of the following services to Automatic. Note: The Startup Type of the ExpressCluster Disk Agent service must be Disable. Do not change it. When upgrading from X 1.0, ExpressCluster Alert service is removed, because the ExpressCluster Alert function is provided as general execution file (*.exe) for X 3.1 10. Restart the server. 11. Upgrading completes. Confirm that the internal version is "11.10" or later by using WebManager or clpstat command. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 46 Uninstalling ExpressCluster X SingleServerSafe Uninstalling ExpressCluster X SingleServerSafe Uninstalling ExpressCluster X SingleServerSafe Note: You must log on as an Administrator to uninstall ExpressCluster X SingleServerSafe. To uninstall ExpressCluster X SingleServerSafe, follow the procedure below. 1. Select Service in Administrative Tool in OS, and set following service Startup Type to Manual. - ExpressCluster - ExpressCluster Event - ExpressCluster Manager - ExpressCluster Old API Support - ExpressCluster Server - ExpressCluster SingleServerSafe - ExpressCluster Transaction - ExpressCluster Web Alert 2. Reboot the server. 3. When using the ExpressCluster X Alert service, click the ExpressCluster reporting icon in the task tray. 4. For Windows Server 2003 environment, click Add or Remove Programs in Control Panel. For Windows Server 2008 environment, click Program and Features in Control Panel. 47 Chapter 3 Upgrading, uninstalling or reinstalling 5. Select NEC ExpressCluster SingleServerSafe, and then click Uninstall. 6. Click Yes in the uninstallation confirmation dialog box. If you click No, uninstallation will be canceled. 7. If the SNMP service is started, the message to confirm to stop the SNMP service is displayed. Click Yes. If you click No, uninstallation will be canceled. 8. A message is displayed asking whether to return the media sense function (TCP/IP disconnection detection) to the state it was in before installing the ExpressCluster Server. Click Yes to return to the state it was in before installing the ExpressCluster Server. If you click No, the ExpressCluster Server will be uninstalled with the media sense function disabled. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 48 Uninstalling ExpressCluster X SingleServerSafe 9. [InstallShield Wizard Complete] is displayed. Click Finish. 10. The confirmation message whether to restart the computer is displayed. Select Yes, I want to restart my computer or No, I will restart my computer later. And click Finish. Uninstallation of the ExpressCluster Server is completed. Note: If you uninstall ExpressCluster with CPU frequency changed by using CPU Frequency Control of ExpressCluster, the CPU frequency does not return to the state before changing. In this case, return the CPU frequency to the defined value by the following way. Windows Server 2003: Execute the following command at a command prompt. # powercfg /X "always on" /processor-throttle-ac none The character string to be specified with /X option is the name selected in the current setting of Power Options -> Power Schemes in Control Panel. Windows Server 2008: Select Balanced in Power Options -> Select a power plan in Control Panel. 49 Chapter 3 Upgrading, uninstalling or reinstalling Uninstalling the offline version of the ExpressCluster Builder To uninstall the ExpressCluster X Builder, follow the procedures below: 1. Exit from all Web browsers (confirm that the JavaVM icon is no longer in the task tray). 2. Delete the ExpressCluster X Builder installation folder from Windows Explorer. The default installation folder is "C:\Program Files\EXPRESSCLUSTER SSS". ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 50 Reinstalling ExpressCluster X SingleServerSafe Reinstalling ExpressCluster X SingleServerSafe Reinstalling the ExpressCluster X SingleServerSafe To reinstall the ExpressCluster X SingleServerSafe, prepare the configuration data created using the Builder (or the latest data if you changed the configuration). After changing the configuration, make sure to save the latest configuration data. In addition to saving it to the Builder after creation, you can back up the configuration data by using the clpcfctrl command. For details, see “Backing up configuration data” in Chapter 2, “ExpressCluster X SingleServerSafe command reference” in the ExpressCluster X SingleServerSafe 3.1 for Windows Operation Guide. To reinstall the ExpressCluster X SingleServerSafe, follow the procedures below: 1. Back up the configuration data. 2. Uninstall the ExpressCluster X SingleServerSafe. If reinstalling the OS, it is not necessary to uninstall the ExpressCluster X SingleServerSafe. However, when reinstalling in the folder in which the ExpressCluster X SingleServerSafe was formerly installed, the files in the installation folder must be deleted. 3. Shut down the OS when uninstalling the ExpressCluster X SingleServerSafe is completed. 4. Install the ExpressCluster X SingleServerSafe and register the license as necessary. Shut down the OS when installing ExpressCluster X SingleServerSafe completed. 5. Apply the configuration data to the server. To apply the configuration data, load the backup data by using the Builder, and then upload it. For details, see "Applying configuration data" in Chapter 2, “Creating configuration data” in the ExpressCluster X SingleServerSafe 3.1 for Windows Configuration Guide. 51 Chapter 3 Upgrading, uninstalling or reinstalling Upgrading to ExpressCluster X When upgrading ExpressCluster X SingleServerSafe to ExpressCluster X, you can migrate the configuration data created using the Builder (or the latest data if you changed the configuration). In this case, save the latest configuration data before starting the upgrade. In addition to saving it to the Builder after creation, you can back up the configuration data by using the clpcfctrl command. For details, see “Backing up configuration data” in Chapter 2, “ExpressCluster X SingleServerSafe command reference” in the ExpressCluster X SingleServerSafe 3.1 for Windows Operation Guide. To upgrade ExpressCluster X SingleServerSafe to ExpressCluster X, follow the procedure below. 1. Back up the configuration data. 2. Uninstall ExpressCluster X SingleServerSafe from the server for which to perform the upgrade. For details about the uninstallation procedure, see "Uninstalling ExpressCluster X SingleServerSafe" in this guide. 3. Shut down the OS when uninstalling the ExpressCluster X SingleServerSafe is completed. 4. Install ExpressCluster X, and set up its environment. You can use the backup configuration data for this process. For details about how to set up ExpressCluster X, see the ExpressCluster X manual. Note: For ExpressCluster X, register the following licenses: * ExpressCluster X SingleServerSafe (two-CPU license) * ExpressCluster X SingleServerSafe upgrade license These licenses can be used for ExpressCluster X (two-CPU license). ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 52 Chapter 4 Latest version information The latest information on the upgraded and improved functions is described in details. This chapter covers: • • Latest version ········································································································································· 54 Function upgrade information ················································································································ 55 53 Chapter 4 Latest version information Latest version As of December 2012, the latest internal version of ExpressCluster X SingleServerSafe 3.1 for Windows is 11.17. For the latest information, please refer to the latest manual on ExpressCluster website. Check the internal version of ExpressCluster X SingleServerSafe by using the WebManager. You can display the internal version of a server by selecting the icon for the server in the tree view of the WebManager. If the internal version is 11.16 or earlier, you can update it to 11.17 by applying the update CPRO-XW430-11. For the update application procedure and the failure information that is modified by the update, refer to the update procedure. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 54 Function upgrade information Function upgrade information Upgrade has been performed on the following minor versions. Number Version Upgraded section 1 11.00 It is now possible to operate both the WebManager and Builder from the same browser window. 2 11.00 A function has been implemented to check set IP address when uploading configuration data. 3 11.00 clprexec command has been implemented which notifies failure from other servers or monitoring tools other than ExpressCluster to the cluster servers and message receive monitor resource has been implemented which runs recovery action to notified failure. 4 11.00 User mode process dump of Oracle monitor process can now be acquired when monitor process timed out. 5 11.00 Detailed information about an Oracle database can now be acquired when Oracle monitor resource detected any error. 6 11.00 The Hyper-V guest OS can now be treated as a resource. 7 11.00 The termination code of an activated application executed by the application resource and a batch file executed by the script resource can now be identified by the existence of abnormity and then used to trigger for recovery operation. 8 11.02 Different values can now be specified for Normal Return Value of the start and stop script of the script resources. 9 11.02 The options to display and reset the recovery operation count have been added to the clpmonctrl command. 10 11.10 The number of group and resource has been doubled. 11 11.10 Waiting for startup or stopping a faiover group has been enabled. 12 11.10 A function whereby the WebManager and the clpmonctrl command can be used to trigger a Dummy Failure for a monitor resource has been implemented. 13 11.10 WebManager that can be connected from an Android terminal has been implemented. 14 11.10 The MIB of ExpressCluster has been defined. 15 11.10 An SNMP trap transmission function has been added. 16 11.10 Information acquisition requests on SNMP are now supported. 17 11.10 A function has been implemented to execute a specified script to recover a monitor resource. In addition, script execution has been enabled prior to reactivation or failover. 18 11.10 A function has been implemented to disable recovery action caused by monitor resource error. 55 Chapter 4 Latest version information 19 11.10 Database monitoring functions have been enhanced. 20 11.10 Some environment variables have been added for use in scripts. 21 11.10 Script setting has been simplified by the use of script templates. 22 11.10 The display of the configuration mode screen has been corrected for the 800*600 screen size. 23 11.10 Logs can be downloaded even if the browser is set to block popups. 24 11.10 Functions for which licenses have not been installed are no longer displayed during setup. 25 11.10 The number of monitor resources that are automatically registered has been increased. 26 11.10 The default command timeout value for the clprexec command has been changed from 30 seconds to 180 seconds. 27 11.10 Process name monitor resource (psw) has been added. 28 11.10 JVM monitor resource (jraw) has been added. 29 11.10 System monitor resource (sraw) has been added. 30 11.10 A function has been added to acquire a list of the services, when configuring service resources, that are installed on the cluster server. 31 11.11 The conditions to wait for the group stop can now be specified. (Cluster stop, server stop) 32 11.11 The view of the recovery action control function popup window that is displayed at the end of the Cluster Generation Wizard is improved. 33 11.11 The number of disks of which size is to be monitored by System Resource Agent has been changed from 10 to 26. 34 11.13 A function for displaying time information has been added to WebManager. 35 11.13 A function for automatically starting or resuming the cluster after reflecting the configuration data has been added. 36 11.13 A function has been added to prevent a Web browser from being terminated or reloaded when the configuration data is edited in WebManager Config Mode. 37 11.13 WebManager can now set and display physical machines and virtual machines separately. 38 11.13 The setting that assumes that a diskfull detection is not an error has been added to the disk RW monitor resource. 39 11.13 A function for monitoring the number of processes has been added to the process name monitor resource. 40 11.13 The Oracle monitor resource has been improved so that a specific error (ORA-1033) which occurs when Oracle is being started is regarded as the normal state. 41 11.14 WebManager now supports Java SE Runtime Environment 7. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 56 Function upgrade information 42 11.15 Windows Server 2012 is now supported. 43 11.15 The license information list can be now viewed from WebManager. 44 11.15 The shortcut icon for WebManager is now created on the desktop when ExpressCluster is installed. 45 11.15 The Websphere monitor resource now supports WebSphere 8.0. 46 11.15 The load balancer link function for the JVM monitor resource now supports BIG-IP LTM. 47 11.15 The JVM monitor resource now supports WebOTX ESB 8.5, MasterScope/NEC Storage SVF for PDF 9.1, MasterScope/NEC Storage Report Director Enterprise 9.1, and MasterScope/NEC Storage Universal Connect/X 9.1. 48 11.15 A mode to monitor disk monitor resources by using write through has been added. 49 11.15 A command that can be used for capacity planning (clpprer) has been added. This command can estimate future values based on time-series data indicating system resource usage. 50 11.15 A function to collect system resource information that can be used to easily determine the cause of a failure resulting from a shortage of system resources has been added. 51 11.15 The restriction that the OS authentication setting could not be specified for Oracle monitor resources in the UAC environment of Windows Server 2008 or later has been lifted. 52 11.17 PostgreSQL monitor now supports PostgreSQL9.2. 53 11.17 The SNMP linkage function now supports Windows Server 2012. 57 Chapter 5 Additional information This chapter provides tips on installing ExpressCluster X SingleServerSafe. This chapter covers: • • ExpressCluster X SingleServerSafe services ·························································································· 60 Using the License Manager ···················································································································· 61 59 Chapter 5 Additional information ExpressCluster X SingleServerSafe services ExpressCluster X SingleServerSafe consists of the system services listed below. System Service Name Explanation ExpressCluster ExpressCluster ExpressCluster Disk Agent Not used for ExpressCluster X SingleServerSafe ExpressCluster Event Event log output ExpressCluster Java Resource Agent Java Resource Agent ExpressCluster Manager WebManager Server ExpressCluster Old API Support Compatible API process ExpressCluster X Server ExpressCluster Server ExpressCluster SingleServerSafe SingleServerSafe process ExpressCluster System Resource Agent System Resource Agent ExpressCluster Transaction Communication process ExpressCluster Web Alert Alert synchronization ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 60 Using the License Manager Using the License Manager The Start menu contains the menu for ExpressCluster SingleServerSafe. You can start the License Manager from this menu. Registering a license by specifying a license file When using a trial license, obtain a license file instead of a license sheet. The following procedure describes how to register a license by specifying a license file. Note: To register a license, use an account that has administrator privileges. 1. On the Start menu, click Programs and then License Manager of NEC ExpressCluster SingleServerSafe. 2. The License Manager dialog box is displayed. Click Register. 61 Chapter 5 Additional information 3. A dialog box is displayed for selecting the license registration method. Click Register with License File. 4. The License File Specification dialog box is displayed. In the License File Specification dialog box, select the license file to be registered and then click Open. 5. The message confirming registration of the license is displayed. Click OK. 6. Click Finish to close the license manager. For the license registration to take effect, shut down the server by using the shutdown command of your OS and reboot it. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 62 Using the License Manager Referencing or deleting a registered license The following procedure describes how to refer to and delete the registered license. 1. On the Start menu, click Programs and then License Manager of NEC ExpressCluster SingleServerSafe. 2. The License Manager dialog box is displayed. Click Refer/Delete. 3. The registered licenses are listed. 4. Select the license to delete and click Delete. 63 Chapter 5 Additional information 5. The confirmation message to delete the license is displayed. Click OK. Switching from the trial license to the product license When registering the official license to a server running with the trial license, you can add the official license without deleting the trial license. When you list the registered licenses, both the official and trial licenses are shown, but there is no problem. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 64 Chapter 6 Notes and Restrictions This chapter provides information on known problems and how to troubleshoot the problems. This chapter covers: • Information about installing ExpressCluster X SingleServerSafe ··························································· 66 65 Chapter 6 Notes and Restrictions Information about installing ExpressCluster X SingleServerSafe Consideration after installing an operating system, when configuring OS and disks are described in this section. File system Use NTFS as the file system for the partition on which to install the OS. WebManager After updating ExpressCluster X SingleServerSafe, close the Web browser, clear the Java cache, and then open the browser again. ExpressCluster Disk Agent Service The ExpressCluster Disk Agent service is not used for ExpressCluster X SingleServerSafe. Do not start this service. ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 66 Appendix • • Appendix A Troubleshooting Appendix B Index 67 Appendix A Troubleshooting When installing ExpressCluster X SingleServerSafe Behavior and Message Cause Solution Setup has failed. Refer to the given error code. Refer to the action for the error code. Less than 9.0 has been installed. After uninstalling, reinstall it again. The old version of the ExpressCluster has been installed. Uninstall the old version of the ExpressCluster and install the current version. Failed to set up (%d) Error code : %x Refer to the explanation of Refer to the action for the the given error code. given error code. Error code : %x %x: error code Please reboot the system, and then try again. %d: Internal code %x: Error code 69 Appendix A Troubleshooting Troubleshooting for licensing Behavior and Message Cause Solution When the cluster was shut down and rebooted after distribution of the configuration data created by the Builder to all servers, the following message was displayed on the WebManager’s alert view, and the cluster stopped. The cluster has been shut down and rebooted without its license being registered. Register the license from the server. Licenses are insufficient. Obtain a license and register it. The license has already expired. Ask your sales agent for extension of the trial version license, or obtain and register the product version license. “The license is not registered. Product name:%1” %1:Product name When the cluster was shut down and rebooted after distribution of the configuration data created by the Builder to all servers, the following message appeared on WebManager’s alert view, but the cluster is working properly. “The license is insufficient. The number of registered licenses is %1. There are %2 too few licenses. Product name: %3" %1: Number of registered licenses %2: Number of licenses still needed %3: Product name While the cluster was operated on the trial license, the following message is displayed and the cluster stopped. “The license of trial expired by %1, %2 and %3. Product name:(%4)” %1: Trial end year %2: Trial end month %3: Trial end day %4: Product name ExpressCluster X SingleServerSafe 3.1 for Windows Installation Guide 70 Appendix B Index E ExpressCluster SingleServerSafe, 13, 14 ExpressCluster X SingleServerSafe, 13 ExpressCluster X SingleServerSafe services, 60 F File system, 66 Function upgrade information, 55 S Setting after hardware configuration, 28 Setting up the SNMP linkage function manually, 42 Software configuration, 15 Starting the Builder, 40 Switching from the trial license to the product license, 64 System requirements, 16 T I Index, 71 Installing the ExpressCluster Server, 32 Installing the offline version of the ExpressCluster Builder, 38 J JVM monitor, 22 Troubleshooting, 69 Turning off the power saving function, 30 U Uninstallation, 47 Uninstalling the offline version of the ExpressCluster Builder, 50 Upgrading, 52 Upgrading the ExpressCluster X SingleServerSafe, 44 L Latest version, 54 R Referencing or deleting a registered license, 63 Registering a license by specifying a license file, 61 Reinstallation, 51 Reinstalling the ExpressCluster X SingleServerSafe, 51 V Verifying the firewall settings, 28 Verifying the network settings, 28 W WebManager, 66 71