Maestro Heritage GSM GPRS Modem 850 / 900 / 1800 / 1900 USER MANUAL Rev. 03 www.maestro-wireless.com Email: [email protected] Tel: 852 2869 0688 Fax: 852 2525 4701 Address: Room 3603-3609, 36/F, 118 Connaught Road West, Sheung Wan, Hong Kong REVISION HISTORY Rev. 00 01 02 03 Date 11 Sept 2007 04 Oct 2007 04 Jan 2008 28 Jan 2008 Details First release Second release Third release Fourth release Originated by K.K Chan K.K Chan K.K Chan Cecile Lin This manual is written without any warranty. Maestro Wireless Solution Ltd. reserves the right to modify or improve the product and its accessories which can also be withdrawn without prior notice. Besides, our company stresses the fact that the performance of the product as well as accessories depends not only on the proper conditions of use, but also on the environment around the places of use. Maestro Wireless Solution Ltd. assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the modem and the manual. Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 1 TABLE OF CONTENTS REVISION HISTORY................................................................. 1 TABLE OF CONTENTS............................................................... 2 SAFETY PRECAUTIONS............................................................. 3 Using the modem in vehicle ................................................... 3 Protecting your modem ......................................................... 3 CHAPTER 1: Introduction ......................................................... 4 1. Package .......................................................................... 4 2. Interfaces ....................................................................... 4 a. Status indicator......................................................... 4 b. SMA female antenna connector ................................... 5 c. 9-Pin D-Sub Female connector (RS232) ........................ 5 d. 4-Pin connector (Power input) ..................................... 6 3. Optional accessories ......................................................... 6 CHAPTER 2: INSTALLATION ...................................................... 7 1. Install the SIM card .......................................................... 7 2. Connect the external antenna (SMA type)............................ 7 3. Connect the modem to external device................................ 8 4. Connect the DC power supply ............................................ 8 CHAPTER 3: WORKING WITH MAESTRO HERITAGE ...................... 9 1. Checking the modem (using Microsoft Windows XP HyperTerminal as example) ................................................... 9 2. Basic operation .............................................................. 11 CHAPTER 4: SPECIFICATIONS................................................. 12 CHAPTER 5: APPENDIX .......................................................... 13 CHAPTER 6: TROUBLESHOOTING ............................................ 14 1. The modem’s LED does not light....................................... 14 2. The modem’s LED lights but does not blink long time after power up ....................................................................................14 3. The modem does not respond to the terminal program ........ 14 Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 2 SAFETY PRECAUTIONS • The modem generates radio frequency (RF) power. When using the modem care must be taken on safety issues related to RF interference as well as regulations of RF equipment. • Do not use your phone in aircraft, hospitals, petrol stations or in places where using GSM products is prohibited. • Be sure that the modem will not be interfering with nearby equipment. For example: pacemakers or medical equipment. The antenna of the modem should be away from computers, office equipment, home appliance, etc. • An external antenna must be connected to the modem for proper operation. Only used approved antennas with the modem. Please contact authorized dealer on finding an approved antenna. • Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the antenna inside metallic box, containers, etc. Using the modem in vehicle • Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the modem • Install the modem by qualified personnel. Consult your vehicle dealer for any possible interference of electronic parts by the modem. • The modem should be connected to the vehicle’s supply system by using a fuse-protected terminal in the vehicle’s fuse box • Be careful when the modem is powered by the vehicle’s main battery. The battery may be drained after extended period. Protecting your modem • To ensure error-free usage, please install and operate your modem with care. Do remember the following: • Do not expose the modem to extreme conditions such as high humidity/rain, high temperatures, direct sunlight, caustic/harsh chemicals, dust, or water. • Do not try to disassemble or modify the modem. There is no user serviceable part inside and the warranty would be void. • Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating condition. • Do not pull the antenna or power supply cable. Attach/ detach by holding the connector. • Connect the modem only according to the instruction manual. Failure to do it will void the warranty. Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 3 CHAPTER 1: Introduction Maestro Heritage is a ready-to-use GSM modem for data, fax and SMS services. It also supports GPRS (Class 10) and EDGE for hi-speed data transfer. Maestro Heritage can be easily controlled by using AT command for all kinds of operations. With standard 9 - pin RS232 port, the Maestro Heritage can be set up with minimal effort. Maestro Heritage also having an Expansion Slot to make the modem becomes even more powerful. Add-on unit such as Input/Output, Ethernet Router and GPS etc… 1. Package The Maestro Heritage package should include the following: - Maestro Heritage x 1 - Power cord with fuse x 1 - Safety note x 1 2. Interfaces SIM holder eject button Status indicator SMA female antenna connector SIM holder Rubber cover 9 pin Sub-D Female Connector (RS232) 4-PIN connector (Power input) a. Status indicator The LED will indicate different status of the modem: ON/OFF EDGE Rx Tx Signal Strength Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 4 Name Descriptions Signal Strength Strong (CSQ 27 or higher) Signal Strength Medium (CSQ 23 – 26) Signal Strength Low (CSQ 14 – 22) Signal Strength Weak (CSQ 1 – 13) Rx Data receive over TCP/UDP Tx Data transmit over TCP/UDP EDGE Availability of EDGE GSM Status OFF – Modem is off On – Modem is not registered to GSM network Slow blinking – Modem is registered to GSM network Fat blinking – Modem is in GSM communication b. SMA female antenna connector Connect this to an external antenna with SMA male connector. Make sure the antenna is for the GSM 900 / 1800 or GSM 850 / 1900 frequency with impedance of 50ohm, and also connector is secured tightly. c. 9-Pin D-Sub Female connector (RS232) The connector provides serial link to the modem Sub-D 9 pin Pin number 1 2 3 4 5 6 7 8 9 Name DCD RXD TXD DTR GND DSR RTS CTS RI EIA designation Data Carrier Detect Receive Data Transmit Data Data Terminal Ready Ground Data Set Ready Request To Send Clear To Send Ring Indicator Type Output Output Input Input Ground Output Input Output Output Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 5 d. 4-Pin connector (Power input) A cable, included in the package shall be used for power supply connection: 5-32V DC Supply Connector Micro-Fit 3.0 (to Fargo Maestro) Fuse Stripped wire Pin assignment of 4-Pin connector Pin number 1 2 3 4 Name Not used Not used POWER POWER + Functions None None DC power negative input DC power positive input 3. Optional accessories You may contact your sales agent for the following optional accessories: External antenna - Magnetic mount type - Frequency GSM 900/1800 band (3dBi) - Frequency GSM 850 / 1900 band (0dBi) - VSWR < 1.5:1 - Height ~ 236 mm (including magnetic base) - Cable: Type RG-174U length 2.5m - SMA male connector on cable end - Color: back (SMA connector silver) RS232 Cable - Direct connection with standard 9-pin RS-232 port (DTE) - Shielded cable - Cable length 1.1m (w/ connector) Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 6 CHAPTER 2: INSTALLATION 1. Install the SIM card Use a ball pen or paper clip to press the SIM holder eject button. The SIM holder will come out a little. Then take out the SIM holder. Note: DO NOT pull out the SIM holder without pushing the ejector. Put the SIM card to the tray; make sure it has completely sat on the tray. Put the tray back into the slot. 2. Connect the external antenna (SMA type) Connect this to an external antenna with SMA male connector. Make sure the antenna is for the GSM 900/1800 or GSM 850 / 1900 frequency with impedance of 50ohm, and also connector is secured tightly. Note: Please use antenna designed for GSM 900/1800 or GSM 850 / 1900 MHz operation. Incorrect antenna will affect communication and even damage the modem. SMA male connector of antenna Secure tightly Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 7 3. Connect the modem to external device You can use the RS232 cable to connect the modem's Sub-D connector to external controller/computer. Connection example using RS232 cable: Heritage Sub-D 9 pin DB-9 RS-232 Port of PC 4. Connect the DC power supply Connect the open ending of the inducted power cord to a DC supply. Refer to the following for power supply requirement. Input voltage range Rated current 5V – 32V 500 mA AC-DC Adaptor or battery Solder wire Connect the connector to the modem. The modem will turn on automatically. The status indicator on the modem will be lit when power on. After a few seconds it will go flashing slowly (registered to the network successfully refer 1.2.1). Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 8 CHAPTER 3: WORKING WITH MAESTRO HERITAGE 1. Checking the modem (using Microsoft Windows XP HyperTerminal as example) a. On the first time power-up you can use terminal software to communicate with the modem through an RS232 serial port. Following example is using the HyperTerminal in Windows XP. b. On Windows XP, start the HyperTerminal program. Assign a name for a new session. Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 9 c. Choose the correct Com port and baud rate settings (9600bps for Eco; 115200bps for others, 8bits, no parity bit, 1 stop bit) d. On the terminal screen, type "AT" to check the "OK" response from the modem Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 10 2. Basic operation Followings are examples of some AT commands. Please refer to the AT command document for a full description. Note: Issue AT+CMEE=1 to have extended error code (+CME ERROR) Description Network registration checking AT commands AT+CREG? Modem response CREG=<mode>,1 CREG=<mode>,2 CREG=<mode>,0 Receiving signal strength AT+CSQ Receiving an incoming call ATA Make a call ATD1234567; +CSQ:20,0 RING Comments Modem registered to the network Registration lost, re-registration attempt Modem not registered on the network, no registration attempt The first parameter has to be at least 15 for normal communication An incoming call is waiting Answer the call OK OK CME ERROR : 11 CME ERROR : 3 Make an emergency call ATD 112; Don’t forget the “;” at the end for “voice” call Communication established PIN code not entered (with + CME = 1 mode) AOC credit exceeded or a communication is already established Don’t forget the “;” at the end for “voice” call OK NO CARRIER Communication loss Hang up ATH Enter PIN code AT+CPIN=1234 OK OK +CME ERROR : 16 +CME ERROR : 3 Saves parameters in non-volatile memory PIN Code accepted Incorrect PIN code (with +CME = 1 mode) PIN already entered (with +CME = 1 mode) AT&W OK The configuration settings are stored Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 11 CHAPTER 4: SPECIFICATIONS • Quad-Band GSM 850 / 900 / 1800 /1900 MHz • Support Data, Voice and Fax • ETSI GSM Phase 2 + compliant • LED Bar indication of RSSI, Network Registration, Up/Down data Traffic and EDGE availability • Group 3 FAX support (Class 1 and 2) • GPRS Class 10 / EDGE Class 10 • Real time clock backup by Super-Capacitor • Built-in watchdog chip to prevent modem lock-up • Control via AT command (GSM 07.05, GSM 07.07 and WAVECOM proprietary) Power requirements: Input voltage range Rated current 5V - 32V 500 mA Typical current consumption: GSM900 communication mode PCL=5 DCS1800 communication mode PCL=5 GPRS900 class 10 PCL=5 GPRS1800 class 10 PCL=0 Idle mode Idle mode with power saving @5V 310mA 240mA 520mA 390mA 80mA 75mA @12V 130mA 100mA 220mA 160mA 35mA 34mA @32V 50mA 40mA 80mA 70mA 18mA 15mA Interfaces: • SIM Holder • 9 pin sub-D connector • 4 pin power supply connector • SMA antenna connector (50 Ohm) • Din rail mountable • Expansion slot for add-on module for customized functions Dimensions • Overall size: 79mm x 84mm x 27mm • Weight: 100g • Temperature range: -20°C to +55°C Operating ETSI compliant -35°C to +85°C Operating functional -40°C to +85°C Storage Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 12 CHAPTER 5: APPENDIX Factory settings The modem has the following factory settings. Please refer to the AT command document for the meaning of each setting. Related AT commands AT+IPR AT+IFC AT+ICF ATE AT&C AT&D ATQ ATV AT&S ATS0 AT+CLIP AT+CRLP AT+CSCS AT+CMGF AT+CSMP AT+CNMI Factory settings 115200 2,2 3,4 1 1 2 0 1 1 0 0 “PCCP437” 1 1,67,0,0 0,1,0,0 Description DTE-DCE data rate DTE-DCE flow control DTE-DCE character framing ECHO DCR signal DTR signal Result code suppression Response format DSR signal Auto answer Calling line ID presentation Calling line ID restriction Message format Test mode parameters New message indication Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 13 CHAPTER 6: TROUBLESHOOTING 1. The modem’s LED does not light Check if the modem has been properly connected to a 5 - 32V power supply Check if the power connector is properly inserted Check the fuse on the power cord 2. The modem’s LED lights but does not blink long time after power up Check if a valid SIM card has been properly inserted Check if the SIM card has been locked (refer to AT+CPIN command in AT command guide) Check if the external has been properly connected to the modem Check if the network coverage is available 3. The modem does not respond to the terminal program Check if the RS232 cable has been properly connected Check if your program has proper settings. Factory setting of the modem is: • 115200 • 8 data bits • No parity bit • 1 stop bit Confidential, the whole present document is the sole property of Maestro Wireless Solution Limited. 14