Consolidated Results for the year ended March 31, 2016 April 28, 2016 Zenji Miura President & CEO Ricoh Company, Ltd. The new RICOH MP C6004 color multifunction printer and its advanced MultiLink-Panel (Smart Operation Panel) Forward-looking statements The plans, prospects, strategies and other statements, except for the historical events, mentioned in this material are forward-looking statements with respect to future events and business results. Those statements were made based on the judge of RICOH's Directors from the information that is now obtainable. Actual results may differ materially from those projected or implied in such forward-looking statements and from any historical trends. Please refrain from judging only from these forward-looking statements with respect to future events and business results. The following important factors, without limiting the generality of the foregoing, could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: a. General economic conditions and business trend b. Exchange rates and their fluctuations c. Rapid technological innovation d. Uncertainty as to RICOH's ability to continue to design, develop, produce and market products and services that achieve market acceptance in hot competitive market No company's name and/or organization's name used, quoted and/or referenced in this material shall be interpreted as a recommendation and/or endorsement by RICOH. This material is not an offer or a solicitation to make investments. Please do not rely on this material as your sole source of information for your actual investments, and be aware that decisions regarding investments are the responsibility of themselves. We have adopted a net basis for reporting a portion of lease transactions from this fiscal year in place of gross basis. Past sales figures and related indicators have also been adjusted retroactively to conform to the current year. April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 1 About the Kumamoto Earthquakes Impact on the Ricoh Group • Buildings at some business sites damaged • Transportation network interruptions hampered logistics • Local sales and service activities affected • Production unaffected thus far Assistance for customers in quake-hit areas April 28, 2016 • Providing ongoing operational support through collaboration with Ricoh Japan • Offering repairs at specially discounted prices (C)2016 Ricoh Company, Ltd. All Rights Reserved 2 1. Results of FY16/03 April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 3 Key Indicators FY16/03 Sales Operating profit 2,209.0 bil. Yen +2.7% 102.2 bil. Yen -11.6% 4.6% -0.8 pt 62.9 bil. Yen -8.1% Operating margin Profit attributable to owners of the parent EPS 86.87 yen -7.71 yen ROE 5.8% -0.7 point 51.5 bil. yen +22.1 bil. Yen 118.5 bil. yen -0.1 bil. Yen Capital expenditures 83.7 bil. yen +7.8 bil. Yen Depreciation 68.7 bil. Yen -2.1 bil. yen FCEF* R&D expenditures 120.12 yen 132.68 yen Exchange rate Yen/US$ Yen/Euro April 28, 2016 Change *FCEF : Free cash flow excluding finance business (C)2016 Ricoh Company, Ltd. All Rights Reserved +10.23 yen - 6.17 yen 4 FY2016/03 Operating Profit Comparisons • Earnings down owing to such factors as measures to boost sales, intensified competition, and foreign exchange fluctuations • Groupwide structural reforms helped to lower costs (billions of yen) +28.7 -13.4 -9.7 +8.2 -4.1 -36.6 115.7 Sales & Product Mix Lower Product costs R&D Other Expenses 102.2 SG&A expense reduction +11.9 Other Income +16.8 FY16/03 Operating Profit FY15/03 Operating Profit April 28, 2016 Forex, net (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 5 Overview of FY16/03 Imaging & Solutions (Sales up, earnings down) Office imaging: Machine-in-field growth, signs of non-hardware recoveries in Japan and Europe Production printing: Steady revenue and earnings gains Network system solutions: Expanded business scale through ongoing efforts to strengthen structures Industrial Products (Sales and earnings up) Inkjets: Strategically reinforced structure to drive industrial printing growth Industrial: Expanded automotive product range and bolstered factory automation lineup Other (Sales down, earnings up) Leasing and finance: Steadily increased earnings Digital cameras: Spherical models continued to do well, but digital SLR market stagnated New Business Creation Strengthened structure and lineup for 3D printers in additive manufacturing business Opened facilities to promote the environmental business Entered the healthcare field April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 6 Imaging & Solutions: Status of reinforcing earnings power for Core Businesses Expanded number of machines in field, particularly in color MFPs and production printing. Proportion of color models increased. Non-hardware recoveries began in some regions. ■MIF YoY changes (as of end-Dec 2015) MIF: Machines in Field MIF Color MIF portion MFP +0.8% 52.2%(+2.9pt) PP +7.0% 44.7%(+6.3pt) Operating income -14% *Imaging & Solutions segment ■ YoY changes for MFPs, Printers, and Production Printing combined Non-hardware 1% (Value, excl. forex) 1% -1% -2% Hardware April 28, 2016 -1% -2% -1% -2% 2013/03 FY16/03 Hardware -1% FY 2012/03 By category Unit Value MFP +1% -4% Printer +3% +1% +10% +19% PP Total -1% -3% 2014/03 2015/03 Non-hardware Value -3% -1% +6% -1% (Value, excl. Forex) 2016/03 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 7 Expanded Production Printing Businesses Increased share in-plant printing market while expanding into commercial printing market Production Printing (PP) sales High Sales +16% Increased share in in-plant printing market with our competitive product lineup Made steady progress in expanding into commercial printing market Provided one-stop support encompassing everything from sales planning through advertising media and promotional materials production processes Low (bil. Yen) 250.0 200.0 Customer highlights Hotel: Created website and printed materials for commemorative campaign 150.0 100.0 Retailer: Created promotional flyers for underperforming stores and mapped showroom promotions ■Production Printers (excl. color cut-sheet and continuous feed models) 50.0 ■Color cut-sheet and continuous feed printers 0.0 FY11/03 FY12/03 FY13/03 FY14/03 FY15/03 FY16/03 April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 8 Expanded IT Services (Network System Solutions) Sales Reinforced structure to expand worldwide scale of IT services +11% IT services and visual communications sales* *Including network solutions ADA IMC Communications 01 Innnovations (bil. Yen) Momentum Aventia mindSHIFT Npo Sistemi FutureTech Ridgian Graycon Nassion Capa4 Upfront 150.0 Strategic IT services firm acquisitions drove services sales expansion Endeavored to enhance profitability by deploying common global high-valueadded lineup and infrastructure Leveraged products and services integrating IT services and imaging and visual communications in efforts to propose new value 100.0 50.0 0.0 FY11/03 FY12/03 FY13/03 FY14/03 FY15/03 FY16/03 April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 9 Expanded new businesses in Industrial Products Sales Inkjet businesses Sales Industrial +27% (Industrial) Generated solid growth with proprietary ultraviolet ink for inkjet heads, where we are the market leader +5% Expanded automotive business sales Launched manufacturing equipment sales to expand factory automation business Collaborated with Hitachi High-Tech Fine Systems in developing and selling decorative printing systems Acquired AnaJet, a top U.S. direct-togarment printer manufacturer Picking system Laser patterning equipment mPower mP10i direct-to-garment printer Automated conveyance inspection system for film sheets April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 10 Cultivated New Businesses Additive Manufacturing Eco Business Healthcare Deployed RICOH Rapid Fab services in Japan and Europe Opened Ricoh Eco Business Development Center Offered 3D printer sales and output services and consulting services Augmented reuse and recycle initiatives by deploying new eco businesses Entered this field by acquiring brain activity measurement business from Yokogawa Electric Launched the first Ricohbranded 3D printer Accelerated R&D into biomagnetic measuring devices RICOH AM S5500P April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved (C)2015 11 2. Management Plan for FY17/03 April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 12 Key Initiatives in FY17/03 Operating climate Macro environment remaining uncertain Exchange rate fluctuations Customers Accelerating shift from "ownership" toward "usage" Strong demand for cost reductions and efficiencies Competitors Intensifying competition Business reorganizations and shifts into new fields Reinforcing earnings power for Core Businesses Key initiatives in FY17/03 Accelerate profit contribution through new businesses Further improve and refine companywide structure April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 13 Key Initiative 1: Reinforcing earnings power for Core Businesses Further increase value delivered to customers Gross margin +0.5% (Target) Roll out advanced MFPs that enhance business efficiency Cloud Reinforce vertical sales and marketing structures Healthcare Finance Education Manufacturing Etc. Work process enhancement apps that are ideal for each customer Reinforce collaboration with external partners to boost value delivered to customers Expand maintenance services beyond imaging systems April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 14 Key Initiative 2: Accelerate profit contribution through new businesses Investing intensively in promising industrial printing field Sales +70% Expanding value from device supply to print systems business (Target) Leveraging collaboration and acquisitions to secure required resources Decorations Labels and packaging Textiles Signage Application Solutions Systems Collaboration with Hitachi High-Tech Fine Systems AnaJet acquisition Ultraviolet light curing inkjet ink Offering outstanding hardness and adhesion while lowering environmental impact and alleviating worker burdens MH/GH series industrial inkjet heads Devices April 28, 2016 Delivering high durability and resolution and catering for a wide range of inks and accommodating high-viscosity inks (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 15 Key Initiative 3: Further improve and refine companywide structure Employ resources efficiently and reduce fixed costs over medium term Area April 28, 2016 Main initiatives Sales and Maintenance services Optimize sales structure, review sales processes, harness maintenance services structure more effectively and eliminate inefficiencies, etc Production Review production sites and roles, etc R&D Review development units and roles and revise development processes, etc Headquarters functions Review business processes and outsource indirect operations, etc Human resources optimization Optimally allocate and shift human resources into growth areas, etc Asset reviews Continue to review assets (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 16 FY2017/3 Forecast FY16/3 FY17/3 Forecast Change 2,209.0 bil. Yen 2,170.0 bil. Yen -1.8% 1,02.2 bil. Yen 77.0 bil. Yen -24.7% 4.6% 3.5% 62.9 bil. Yen 44.0 bil. Yen EPS 86.87 Yen 60.70 Yen ROE 5.8% 4.0% 51.5 bil. Yen 30.0 bil. Yen +21.5 bil. Yen 118.5 bil. Yen 128.5 bil. Yen +9.9 bil. Yen Capital expenditures 83.7 bil. Yen 90.0 bil. Yen +6.2 bil. Yen Depreciation 68.7 bil. Yen 74.0 bil. Yen +5.2 bil. Yen 120.12 Yen 132.68 Yen 110.00 Yen 125.00 Yen -10.12 Yen - 7.68 Yen Sales Operating profit Operating margin Profit attributable to owners of the parent FCEF * R&D expenditures Exchange rate Yen/US$ Yen/Euro April 28, 2016 *FCEF :Free Cash flow Excluding Finance business (C)2016 Ricoh Company, Ltd. All Rights Reserved -1.1pt -30.1% -26.17 Yen -1.8 pt 17 Full-Year Operating Profit Comparisons • Looking to increase earnings by expanding value-added sales and boosting contributions from production printing and industrial printing businesses • Will make forward investments while improving and refining companywide structure to eliminate inefficiencies (billions of yen) +10.0 +1.0 +6.2 -9.0 -16.8 102.2 Nonrecurring income in previous year 85.4 85.4 Sales & Product Mix 85.4 Lower Product costs R&D 91.6 92.7 -25.3 Other Expenses 92.7 FY16/03 Operating Profit -16.7 Forex, net 77.0 77.0 FY17/03 Operating Profit Forecast April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 18 Improving Corporate Governance to Enhance Fairness and Effectiveness Executive directors Outside directors Now From June 2016* Nonexecutive directors Board of Directors Board of Directors Chairman of the Board Chairman of the Board Majority of nonexecutive directors Outside Directors Outside Directors Nonexecutive Directors Internal Directors Executive Directors Committees Nomination and Compensation Committee Committees Nomination Committee Compensation Committee Committee Chairman Committee Chairman Committee Chairman Outside Directors Outside Directors Outside Directors Internal Directors Internal Directors Internal Directors *Based on agenda proposal for Annual General Meeting of Shareholders in June 2016 April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 19 Shareholder Returns Revised shareholder returns policy Before We seek to enrich internal reserves to establish a firmer financial footing and to support new business development. At the same time, we recognize the importance of a good return of profits to shareholders endeavor to provide a stable dividend with the consolidated payout ratio in mind. We will continue to strive for an appropriate return to shareholders, with a total consolidated payout ratio in the vicinity of 30%. New We seek to enrich internal reserves to establish a firmer financial footing and to support new business development. At the same time, we recognize the importance of a good return of profits to shareholders, and will endeavor to stably increase dividends, maintaining a total consolidated payout ratio of 30% to 50%. ROE/ROA* Dividends per share (Yen) *On pretax basis 45.0 7.5% ●ROE ●ROA 6.5% Planned commemorative dividend → 5.8% 4.0% 3.8% 4.7% -1.4% 4.2% 2.5% 3.5% 2.5% -5.1% FY12/03 Payout ratio FY13/03 US-GAAP April 28, 2016 Annual dividends FY14/03 FY15/03 FY16/03 IFRS FY17/03 Forecast FY12/03 FY13/03 (Loss) 64% FY14/03 FY15/03 FY16/03 36% 40% FY17/03 見通し 74% Excluding commemorative dividend → 57% 32% * Dividends for FY17/03 including ¥10 per share payment to commemorate Ricoh's 80th anniversary. (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 20 3. FY16/03 Results materials April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 21 FY2016/03 Profit Statement FY2015/03 Results (billions of yen) Sales FY2016/03 forecast (on Feb '16) FY2016/03 Results Y-o-Y Comparison Change Change(%) without Forex (Japan) 759.5 765.0 761.5 +2.0 +0.3% +0.3% (Overseas) 1,391.8 1,485.0 1,447.4 +55.6 +4.0% +1.4% Total 2,151.4 2,250.0 2,209.0 +57.6 +2.7% +1.0% 906.9 907.0 881.9 -24.9 -2.8% 42.2% 40.3% 39.9% 791.1 791.0 779.6 -11.4 -1.5% 36.8% 35.2% 35.3% 115.7 116.0 102.2 Gross profit sales % SG&A sales % Operating profit sales % Profit before income tax expenses 5.4% 5.2% 4.6% 112.2 111.0 95.6 -13.4 -16.6 4.3% Profit attribute to owners of the parent 68.5 71.0 62.9 sales % 3.2% 3.2% 2.8% 94.58 97.94 +10.23 -6.17 Exchange rate US $1 109.89 121.26 (Yen) Euro 1 138.85 133.32 132.68 -11.6% 118.7 118.5 5.5% 5.4% CAPEX 75.9 Depreciation 70.9 83.7 68.7 R&D -14.8% (tangible fixed assets) 4.9% 86.87 120.12 FY15/03 FY16/03 % on sales 5.2% EPS (Yen) <Investment> (billions of yen) sales % April 28, 2016 Change(%) -5.5 -8.1% -7.71 (C)2016 Ricoh Company, Ltd. All Rights Reserved <FY2016/03 Q4 forex assumptions> Q4 forecast 1US$ 120.00JPY 1Euro 130.00JPY 22 Business Segments (1) Imaging & Solutions (billions of yen) yoy 1,974.5 +3.0% 1,916.6 Network System Solutions (Excl. forex) 284.9 318.6 (+1.3%) 191.9 223.8 Highlights Office Imaging -0.5% (-2.4%) Expanded A4 MFP lineup with SP 3610SF, MP C306, and MP 305+ Reinforced Eastern European sales structure by acquiring Czech and Slovakian operations of Impromat Production Printing +16.6% (+13.1%) Expanded in commercial printing market: Operating margin Operating margin 9.0% Office Imaging ( Excl. forex) MP 305+ Production Printing 1,439. 7 yoy 7.5% 1,432. 0 RICOH Pro C7100/C9100 remained popular RICOH Pro VC60000 sales grew Network System Solutions 172.2 147.7 +11.8% (+11.8%) Overseas IT services expanded Kept investing to reinforce IT services structure: Acquired Ridgian(UK), Graycon (Canada), Nassion (Malaysia), Capa 4 (Mexico) and Upfront (Belgium) Sales Operating profit FY15/03 Sales Operating profit Steadily expanded visual communications business overseas FY16/03 Note: Excluding corporate and eliminations. April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 23 Business Segments (2) Industrial Products (billions of yen) Highlights Expanded thermal media business in Indonesia, setting up a company to process and market thermal ribbons yoy 125.4 117.7 +6.5% (Excl. Forex) (+5.2%) Expanded industrial inkjet business in industrial printing and 3D printer areas Acquired AnaJet Increased optical module sales Rolled out automotive power management semiconductors and set up European sales units Launched two factory automation systems Operating margin 8.0% Operating margin 4.9% 11.0 6.3 Sales Operating profit FY15/03 Sales Operating profit FY16/03 Note: Excluding corporate and eliminations. April 28, 2016 RICOH RL series picking system, which automates picking through parts assembly (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved RICOH LA-1100, a performance laser patterning system for simultaneous transparent conductive film and silver extraction electrode processing 24 Business Segments (3) Other (billions of yen) Highlights Lower sales owing to divestment of apparel business Strengthened camera lineup with high-end GRII compact model and water- and impact-resistant RICOH WG-40W yoy -6.8% (Excl. Forex) (-6.9%) In camera business, expanded spherical imaging solutions by enhancing image processing and resolution of THETA S and bolstered business-to-business solutions in real estate and other areas PENTAX launched K-1, its first full-frame digital SLR Operating margin Operating margin 1.3% -2.6% PENTAX K-1 Sales Operating profit FY15/03 Sales Operating profit FY16/03 Note: Excluding corporate and eliminations. April 28, 2016 RICOH WG-40W (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved RICOH THETA 25 Statement of Financial Position as of Mar 31, 2016 Assets Liabilities and Equity As of Mar 31, 2016 Change from Mar 31, '15 1,273.1 +56.8 Cash & time deposits 168.5 +29.8 Trade and other receivables 564.2 Other financial assets Inventories (billions of yen) Current Assets Other current assets As of Mar 31, 2016 Change from Mar 31, '15 806.8 +34.7 Bonds and borrowings 260.7 +38.6 +10.6 Trade and other payables 286.1 +9.1 272.3 +12.2 Other current liabilities 259.9 -13.0 207.0 -17.3 Non-current Liabilities 821.8 +18.0 61.0 +21.3 Bonds and borrowings 592.0 +23.5 Accrued pension&retirement benefits 139.0 -5.1 90.7 -0.3 1,628.6 +52.8 1,077.8 -6.3 69.9 -0.1 Total Equity 1,147.7 -6.5 Total Liabilities and Equity 2,776.4 +46.2 852.8 +62.2 1,503.2 -10.5 Property, plant and equipment 276.5 -0.0 Goodwill and intangible assets 413.8 -21.9 Other financial assets 620.1 +18.3 Other non-current assets 192.7 -6.9 2,776.4 +46.2 Non-current assets Total Assets Exchange rate as of Mar 31, ‘16 : US$ 1 = ¥ 112.68 EURO 1 = ¥ 127.70 April 28, 2016 (Diff.from Mar 31, ‘15) ( - 7.49) ( - 2.62) (billions of yen) Current Liabilities Other non-current liabilities Total Liabilities Total equity attributable to owners of the parent Noncontrolling Interest Total Debt (C)2016 Ricoh Company, Ltd. All Rights Reserved 26 Statement of Financial Position as of Mar 31, 2016 Inventories/Averaged cost of sales ratio (month) 2.03 2.16 2.03 1.87 1.76 224.4 195.0 195.3 Equity attributable to owners of the parent ratio 194.1 35.9% 38.0% 822.7 897.9 207.0 End of Mar ‘13 End of Mar ‘14 US-GAAP End of Mar ‘15 End of Mar ‘16 0.83 0.89 2,596.6 2,289.3 End of Mar ‘12 End of Mar ‘13 End of Mar ‘14 US-GAAP IFRS Total assets turn over (per month) 0.84 1,029.4 39.7% 38.8% 1,084.1 1,077.8 Equity Attributable to owners of the parent (billions of yen) Inventories (billions of yen) End of Mar ‘12 39.6% 0.79 0.80 2,730.2 2,776.4 End of Mar ‘15 End of Mar ‘16 IFRS Net debt/equity ratio (multiplies) 0.71 0.65 0.56 583.1 582.4 580.0 2,360.6 0.60 0.63 651.9 684.2 Net debt(billions of yen) Total Assets (billions of Yen) *Net debt excluding Finance business (130.8) End of Mar ‘12 End of Mar ‘13 US-GAAP End of Mar ‘14 End of Mar ‘15 IFRS End of Mar ‘16 End of Mar ‘12 End of Mar ‘13 US-GAAP End of Mar ‘14 End of Mar ‘15 (178.7) End of Mar ‘16 IFRS Due to the change in lease transaction reporting , Inventories/Averaged cost of sales ratio and Total assets turnover in end of December, 2014 and end of March, 2015 have been adjusted to conform to the current year figures. April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 27 FY2016/03 Statement of Cash Flows Generated ¥51.5 bil. in FCEF by improving working capital and reviewing assets (billions of yen) Profit Depreciation and amortization [ Net profit + Depreciation and amortization ] Other operating activities Net cash by operating activities Plant and equipment Purchase of business Other investing activities Net cash by investing activities Increase (Decrease) of debt Dividend paid Other financing activities Net cash by financing activities Effect of exchange rate Net increase in cash and equivalents Cash and equivalents at end of period Free cash flow ( Operating + Investing net cash ) FCEF (Free cash flow excluding finance business) FY2015/03 Apr-Mar FY2016/03 Apr-Mar 73.6 107.8 [ 181.5 ] -78.9 102.5 -72.9 -9.7 -60.7 -143.4 54.9 -24.2 -0.7 29.9 8.6 -2.3 137.7 67.3 107.3 [ 174.6 ] -74.8 99.8 -62.7 -5.6 -35.6 -104.1 70.8 -25.0 -3.1 42.6 -8.5 29.8 167.5 -40.9 -4.2 29.4 51.5 FCF FCF Annual FCEF 51.5 29.4 23.9 18.0 0.0 -4.2 -40.9 -101.2 FY 12/03 FY 13/03 FY 14/03 FY 15/03 FY 16/03 IFRS US-GAAP Free cash flow (billions of yen) FCF FCF Quarterly FCEF 60.7 50.6 44.5 37.9 39.7 34.0 19.5 0.0 4.8 1.1 0.9 -7.1 -29.7-31.5-21.2 -36.1 -30.1 -51.7 Q4 Q1 ‘14/03 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2016/03 2015/03 IFRS *FCEF : Free cash flow excluding finance business April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 28 Appendix: Key Figures for FY2016/03 Financial Statements excluding Finance Businesses *Finance: Finance business Ricoh conducts globally (billions of yen) 1.Profit Statement Sales Operating profit Consolidated Products & Services 2,209.0 2,148.3 102.2 71.1 Finance 143.1 31.2 Consolidated Products & Services 2,776.4 1,891.8 887.7 - Finance 1,089.4 887.7 2.Statement of Financial Position Assets Financial Assets Liabilities Interest-bearing debt Total Equity Net debt 1,628.6 852.8 1,147.7 884.5 137.7 1,007.3 949.0 867.1 140.4 684.2 △178.7 863.0 Consolidated Products & Services △4.2 51.5 Finance △55.7 3.Statement of Cash Flow Free cash flow <Key Financial Ratios> ROA ROE Equity ratio D/E ratio Total assets turn over Consolidated Products & Services 3.5% 3.4% 5.8% 4.9% 38.8% 53.2% 79.1% 13.7% 0.80 1.13 This chart includes approximate calculations. April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 29 FY2017/03 Profit Statement Forecast FY2016/03 Results (billions of yen) FY2017/03 Forecast Y-o-Y comparison Change Change(%) Change(%) without Forex (Japan) 761.5 768.0 +6.4 +0.8% +0.8% (Overseas) 1,447.4 1,402.0 -45.4 -3.1% +3.3% Total 2,209.0 2,170.0 -39.0 -1.8% +2.4% 881.9 852.0 -29.9 -3.4% 39.9% 39.3% 779.6 775.0 -4.6 -0.6% 35.3% 35.7% 102.2 77.0 4.6% 3.5% 95.6 72.0 sales % 4.3% 3.3% Profit attribute to owners of the parent 62.9 44.0 sales % 2.8% 2.0% 86.87 -26.17 -7.68 Sales Gross profit sales % SG&A sales % Operating profit sales % Profit before income tax expenses Exchange rate US $1 120.12 60.70 110.00 (Yen) Euro 1 132.68 125.00 EPS (Yen) April 28, 2016 Investment (billions of yen) FY16/03 FY17/03 result forecast 118.5 128.5 5.4% 5.9% CAPEX 83.7 Depreciation 68.7 90.0 74.0 -25.2 -24.7% R&D -23.6 -24.8% % of sales (tangible fixed assets) -18.9 -30.1% -10.12 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 30 FY2017/03 Sales Forecast by Category By product category By area (billions of yen) Y-o-Y (excluding Forex) -1.8%(+2.4%) 2,209.0 2,170.0 109.0 125.4 117.1 143.6 +7.4%(+8.3%) 329.1 Industrial Products 318.6 223.8 231.0 Other 1,974.5 Production Printing 1,349.0 1,909.1 2,170.0 222.6 241.0 Other +8.2%(+9.0%) 531.0 506.0 EMEA -4.7%(+1.1%) The Americas -5.6%(+3.1%) 693.7 655.0 Overseas 1,447.4 +3.2%(+9.9%) Office Imaging -5.8%(-1.1%) -1.8%(+2.4%) 2,209.0 +14.5%(+18.0%) Network System Solutions +3.3%(+5.1%) 1,432.0 Y-o-Y (excluding Forex) 761.5 1,402.0 768.0 -3.1%(+3.3%) Japan +0.8%(+0.8%) Imaging & Solutions FY2016/03 April 28, 2016 FY2017/03 forecast -3.3%(+1.1%) FY2016/03 (C)2016 Ricoh Company, Ltd. All Rights Reserved FY2017/03 forecast 31 Appendix April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 32 P/L by Business Segment (1) Consolidated +9.1% 588.7 +1.2% +0.4% +2.1% +0.4% +0.9% -0.3% Imaging & Solutions +8.8% -0.5% -2.6% -5.6% 506.5 526.0 538.8 579.9 539.1 556.0 548.6 565.1 +1.3% +1.2% +2.5% +0.0% +1.1% 530.4 -3.0% -5.6% 450.5 464.3 479.1 522.5 481.4 496.5 490.0 506.4 Sales Sales(bil.) Change (ex. Forex) 7.1% 5.4% 5.5% 5.6% 5.1% 6.4% 10.7% 5.3% 3.8% 6.6% 3.0% 9.4% 8.3% 5.6% 56.7 41.9 46.6 44.1 46.5 39.6 41.9 35.4 30.2 29.6 27.1 28.6 Operating Profit 8.8% 9.0% 9.2% 8.9% 29.3 40.7 31.9 20.6 28.2 16.8 OP(bil.) OP margin 2014/03 2015/03 Q4 April 28, 2016 Q1 2014/03 2015/03 2016/03 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q4 Q1 (C)2016 Ricoh Company, Ltd. All Rights Reserved Q2 2016/03 Q3 Q4 Q1 Q2 Q3 Q4 33 Imaging & Solutions Supplement Sales by product category Change (ex. Forex) Sales(bil.) < MFP / Printer / PP combined y-o-y > (Value, excluding Forex) +1.0% -1.5% Hardware -3.8% 382.1 343.0 344.5 -1.9% -3.8% -0.5% 367.4 384.5 361.3 -4.4% -2.6% -2.2% 350.0 357.0 +5% 363.7 +2% Office Imaging +1% -3% -1% -3% +11.2% +11.8% +13.5% +15.8% +11.2% +2.7% +3.3% -3% -4% -4% -1% -3% -5% +0% +1% -3% -3% -2% Q2 Q3 -4% Non-hardware -3.0% -0.7% Production Printing 50.7 46.9 41.9 48.9 54.0 50.7 57.4 57.3 58.3 Q1 2016/03 Q2 Q3 Q1 Q4 Q4 < Products & Services sales y-o-y > +17.8% +20.0% +22.1% +3.1% +4.2% +0.2% -8.6% -15.4% 97.5 65.5 72.8 83.9 62.6 2014/03 2015/03 Q4 April 28, 2016 Q4 See Appendix for more data +74.1% Network System Solutions 2014/03 2015/03 Q1 89.1 69.4 75.6 84.3 Q3 Q4 2016/03 Q2 Q3 Q4 Q1 Q2 (Value, excluding Forex) <FY2016/03> Black & White Color MFP -12% +0% Office Printer +4% -4% PP(Cut Sheet type) -9% +33% Services* +8% (*Document, IT services excluding hardware sales of PC) (C)2016 Ricoh Company, Ltd. All Rights Reserved 34 P/L by Business Segment (2) Industrial Products +8.6% +8.1% +4.9% +1.8% 27.6 27.3 +3.3% +6.2% +5.1% +2.2% +1.6% +1.4% Other +13.8% -0.6% -2.5% -1.1% 32.3 31.2 30.7 29.6 30.8 29.8 31.0 30.6 32.0 -10.7% -7.6% -16.0% -4.8% 28.8 27.5 26.6 27.0 27.4 27.9 28.5 Sales Sales(bil.) Change (ex. Forex) 5.2% 6.9% 5.9% 3.9% 8.6% 8.9% 4.1% 1.9% 1.5% 2.6% 2.9 2.3 2.5 1.3 -2.4% -11.1% 0.5 0.4 0.9 0.7 1.9 -0.1 1.5 1.1 OP(bil.) -0.6 -1.1 0.8 OP margin -3.0 2014/03 2015/03 Q4 April 28, 2016 3.4% 2.8% -0.6% -4.0% 3.1 2.3 Operating Profit 6.7% 7.6% Q1 2014/03 2015/03 2016/03 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q4 Q1 (C)2016 Ricoh Company, Ltd. All Rights Reserved Q2 2016/03 Q3 Q4 Q1 Q2 Q3 Q4 35 P/L by Geographic Segment (1) Japan The Americas +5.0% +22.6% +1.3% +2.4% +2.6% +0.6% -3.5% -8.3% -15.0% -3.1% -1.1% -0.4% -3.5% 157.0 147.3 156.9 169.0 175.2 174.2 178.6 171.8 169.0 243.5 185.5 189.1 177.8 206.9 212.4 179.8 187.1 182.1 -0.8% -1.5% -0.4% -3.2% -4.0% Sales Sales(bil.) Change (ex. Forex) 5.2% 4.6% 2.5% 1.3% 15.6 Operating Income 5.5% 5.3% 2.9% 1.7% -0.2% 4.2% 4.0% 3.2% 2.8% 17.5 17.3 3.5% 1.9% 2.6% 2.7% 1.8% 7.1 6.3 14.3 4.8 9.0 8.6 4.4 6.0 4.4 4.3 4.9 3.3 5.2 3.0 OP(bil.) OP margin -0.7 2014/03 2015/03 Q4 April 28, 2016 Q1 2014/03 2015/03 2016/03 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q4 Q1 (C)2016 Ricoh Company, Ltd. All Rights Reserved Q2 2016/03 Q3 Q4 Q1 Q2 Q3 Q4 36 P/L by Geographic Segment (2) Europe / Middle East / Africa +2.7% +5.7% +4.3% +0.7% +7.4% Other +0.1% -2.9% -3.9% -3.4% -2.9% 142.4 136.9 140.9 129.8 130.1 137.3 133.6 128.0 126.3 +11.8% +10.8%+12.1%+10.8%+7.0% +6.6% +5.3% +7.0% 45.7 45.5 60.0 57.3 53.6 54.9 56.7 55.2 50.0 Sales Sales(bil.) Change (ex. Forex) 9.4% 3.6% 4.2% 3.5% 4.7% 2.9% 4.3% 4.9% 6.2% 4.4% 5.5% 7.1% 8.7% 7.6% 7.4% 5.1% 3.4% 4.0% 13.3 10.9 Operating Income 4.6 5.2 6.6 4.7 5.5 6.7 6.0 4.2 3.7 OP(bil.) 9.3 8.8 8.2 8.9 5.9 4.4 3.2 OP margin 2014/03 2015/03 Q4 April 28, 2016 Q1 2014/03 2015/03 2016/03 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q4 Q1 (C)2016 Ricoh Company, Ltd. All Rights Reserved Q2 2016/03 Q3 Q4 Q1 Q2 Q3 Q4 37 Appendix: historical data (1) Imaging & Solutions sales portion by products *Value based ratio including forex FY2015/03 FY2016/03 FY15/03 FY16/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Total Total MFP 55% 52% 54% 52% 52% 48% 48% 49% 53% 49% Office Printer 9% 9% 9% 9% 9% 9% 9% 9% 9% 9% Production Printing(PP) 9% 10% 11% 10% 11% 12% 11% 11% 10% 11% Office Imaging, other 5% 6% 4% 6% 6% 6% 8% 6% 5% 6% MDS(Labor charge) & IT Services 12% 13% 13% 14% 14% 15% 14% 15% 13% 15% Network System Solutions, other 10% 10% 9% 10% 9% 11% 10% 10% 10% 10% MFP & printer Non-hardware ratio FY2015/03 MFP Office Printer PP April 28, 2016 FY2016/03 FY15/03 FY16/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Total Total Japan 55% 58% 56% 46% 67% 74% 67% 58% 53% 66% Overseas 56% 54% 55% 54% 56% 54% 55% 52% 55% 54% Total 56% 55% 55% 51% 59% 59% 59% 53% 54% 57% Japan 89% 88% 91% 86% 90% 88% 88% 85% 88% 88% Overseas 69% 70% 68% 66% 69% 68% 65% 67% 68% 68% Total 78% 79% 78% 75% 79% 77% 76% 76% 77% 77% Japan 63% 54% 61% 52% 58% 59% 60% 51% 57% 57% Overseas 62% 59% 62% 57% 58% 59% 57% 53% 60% 57% Total 62% 58% 62% 56% 58% 59% 57% 53% 59% 57% (C)2016 Ricoh Company, Ltd. All Rights Reserved 38 Appendix: historical data (2) MFP & printer y-o-y (Office Imaging and Production Printing) < Hardware > *By value FY2015/03 FY2016/03 FY15/03 FY16/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Total Total MFP&Printer Japan -2% +7% +0% -6% +4% -7% +2% -2% -1% -1% (Office+PP) Overseas +1% +9% +6% +2% +9% +6% +0% -0% +4% +3% -4% +4% -4% -5% +0% -3% -4% +3% -2% -1% +0% +9% +4% -1% +8% +4% +1% -1% +3% +3% -3% +5% -3% -5% +1% -3% -2% +1% -2% -1% (Forex excluded) Total (Forex excluded) < Non-hardware > MFP&Printer Japan -6% -1% -5% -8% +0% -5% -4% -1% -5% -2% (Office+PP) Overseas +2% +5% +6% +5% +6% +5% -2% -8% +4% +0% -3% -0% -3% -1% -1% -2% +2% -4% -2% -1% -0% +3% +2% +1% +4% +2% -2% -7% +1% -1% -4% -1% -4% -3% -1% -3% +0% -4% -3% -1% (Forex excluded) Total (Forex excluded) *Total hardware and non-hardware sales of MFP, Office printer, PP (excluding sales of solutions and third party products) April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 39 Appendix: historical data (3) MFP & printer y-o-y (Office Imaging) < Hardware > *By value FY2015/03 FY2016/03 FY15/03 FY16/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Total Total MFP&Printer Japan -3% +6% +1% -6% +2% -6% +2% -4% -1% -1% (Office Imaging) Overseas -0% +11% +8% +4% +6% +2% -5% -4% +6% -0% -5% +6% -2% -3% -2% -6% -9% +0% -1% -4% -1% +10% +6% +0% +5% +1% -4% -4% +3% -1% (Forex excluded) -4% +6% -1% -4% -1% -6% -7% -1% -1% -4% Japan -3% +9% +4% -5% +2% -3% -0% -5% +0% -2% Overseas -1% +11% +7% +2% +6% +2% -6% -3% +5% -1% -6% +6% -3% -5% -2% -7% -10% +1% -2% -5% -2% +10% +6% -1% +5% +1% -5% -3% +3% -1% -5% +6% -0% -5% -1% -6% -8% -1% -1% -4% -14% -13% -36% -16% +4% -17% +23% +10% -20% +4% +15% +11% +16% +25% +6% +11% +5% -9% +17% +3% +10% +6% +6% +16% -2% +3% +5% -4% +10% +0% +7% +3% +1% +11% +6% +4% +8% -4% +5% +3% +3% -1% -6% +5% -1% -3% +8% -0% +0% +1% -15% (Forex excluded) Total MFP (Forex excluded) Total (Forex excluded) Office PrinterJapan Overseas (Forex excluded) Total (Forex excluded) PP * Japan +21% +23% -23% -12% +20% +10% +15% -2% +7% Overseas +13% -2% -8% -9% +26% +28% +37% +18% -3% +27% +8% -7% -17% -17% +16% +18% +34% +18% -10% +21% +14% +1% -10% -10% +25% +22% +33% +18% -3% +24% +10% -3% -18% -16% +17% +13% +31% +17% -9% +19% (Forex excluded) Total (Forex excluded) *Cut sheet PP, Continuous form PP, Wide format (excluding sales of solutions and third party products) April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 40 Appendix: historical data (4) MFP & printer y-o-y (Office Imaging) < Non-hardware > *By value FY2015/03 FY2016/03 FY15/03 FY16/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Total Total MFP&Printer Japan -5% -0% -5% -7% +0% -5% -4% -2% -4% -3% (Office Imaging) Overseas +1% +3% +3% +3% +4% +2% -4% -10% +2% -2% -5% -2% -5% -2% -2% -4% +1% -5% -4% -3% -2% +2% +0% -1% +3% -1% -4% -7% -0% -2% (Forex excluded) -5% -1% -5% -4% -1% -5% -1% -4% -4% -3% Japan -3% -3% -4% -3% -3% -3% -5% -2% -3% -3% Overseas -0% +2% +2% +3% +3% +2% -4% -11% +2% -3% -5% -3% -6% -2% -3% -5% +1% -6% -4% -3% -1% +1% +0% +1% +1% +0% -4% -8% +0% -3% -5% -3% -5% -2% -3% -4% -1% -5% -4% -3% -11% +7% -7% -14% +11% -11% -2% -1% -7% -1% +6% +6% +7% -0% +8% +4% -5% -4% +5% +1% +0% +2% -1% -4% +2% -1% -3% +2% -1% -0% -3% +7% -0% -8% +9% -4% -3% -2% -2% -0% (Forex excluded) -6% +4% -4% -10% +6% -7% -3% +0% -4% -1% Japan -15% -20% -20% -18% +1% +2% +6% +7% -18% +4% Overseas +16% +19% +22% +19% +17% +20% +12% +2% +19% +12% +10% +13% +11% +10% +7% +11% +11% -2% +11% +7% +10% +12% +15% +13% +15% +17% +12% +3% +13% +11% +6% +6% -1% +6% +6% (Forex excluded) Total MFP (Forex excluded) Total (Forex excluded) Office PrinterJapan Overseas (Forex excluded) Total PP * (Forex excluded) Total (Forex excluded) +7% +6% +5% +10% +11% *Cut sheet PP, Continuous form PP, Wide format (excluding sales of solutions and third party products) April 28, 2016 (C)2016 Ricoh Company, Ltd. All Rights Reserved 41 Appendix: historical data (5) MFP & printer color ratio FY2015/03 MFP Office Printer PP FY2016/03 FY15/03 FY16/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Total Total Japan 85% 85% 87% 85% 90% 87% 87% 84% 86% 86% Overseas 62% 61% 63% 64% 65% 64% 64% 69% 62% 66% Total 70% 68% 70% 71% 70% 68% 69% 73% 70% 70% Japan 49% 47% 36% 45% 45% 42% 41% 54% 45% 46% Overseas 31% 39% 38% 38% 37% 36% 37% 37% 36% 37% Total 35% 41% 37% 40% 39% 37% 38% 42% 38% 39% Japan 32% 34% 27% 25% 42% 32% 46% 44% 29% 41% Overseas 65% 63% 67% 69% 68% 71% 76% 77% 66% 73% Total 60% 59% 62% 63% 64% 67% 73% 73% 61% 70% *For hardware shipment, by value Number of employees FY13/03 Japan Overseas FY16/03 Q1 Q2 Q3 Q4 36,873 36,371 36,698 36,369 36,149 35,779 Americas 31,475 31,853 31,766 31,384 31,752 31,754 31,501 EMEA 18,229 18,422 18,525 18,535 18,815 18,808 18,643 China 12,094 11,932 12,856 12,727 12,832 13,215 12,897 8,232 9,115 10,433 10,407 10,604 10,604 10,541 70,030 71,322 73,580 73,053 74,003 74,381 73,582 107,431 108,195 109,951 109,751 110,372 110,530 109,361 Sub total April 28, 2016 FY15/03 37,401 AsiaPacific Total FY14/03 (C)2016 Ricoh Company, Ltd. All Rights Reserved *As of end of each period 42 New products (Imaging & Solutions - Document) FY2014/03 FY2015/03 FY2016/03 FY2017/03 NEW NEW MP C8002 Color MFP NEW MP C6502 MP C6004 MP C6003 MP C5503 MP C5504 MP C4504 MP C4503 NEW NEW MP C3503 MP C3003 MP C3504 MP C2503 MP C1803 MP C3004 MP 6054 MP 5054 Mono MFP MP 4054 MP 3554 MP 3054 MP 2253 MP 3353 MP 2554 MP 401SPF A4 MFP MP301SPF MP C305SP SG 3120B SF SP 204SF SG 3120SF SP C250SFL MP 311SFN April 28, 2016 MP 305+ SPF MP C401 SP C250SF SP 4510SF SP 112SU MP C306Z SP SP 3600SF (C)2016 Ricoh Company, Ltd. All Rights Reserved 43 New Products Color Continuous Form (Production Printing) InfoPrint5000 Pro VC60000 InfoPrint5000VP Pro C9110 Heavy Cut Sheet Color Cut Sheet Pro C9100 Mid Pro C901 Pro C900 Pro C7110S Pro C720 Pro C751 Light Pro C5110S Pro C7100S Pro C651 Pro C5100S Color Wide Format Inkjet MP CW2200 FY09/03 - FY12/03 April 28, 2016 FY13/03 Pro L4000 FY14/03 (C)2016 Ricoh Company, Ltd. All Rights Reserved FY15/03 - 44 April 28, 2016 (C)2016 (C)2015 Ricoh Company, Ltd. All Rights Reserved 45