Consolidated Results for the 9 months ended December 31, 2011 January 31, 2012 Zenji Miura, Director, Deputy President & CFO Ricoh Company, Ltd. Image: Low-end A4 size MFP “SP100SF” (upper left) and compact A4 size printer “SP100” (lower right) FY2012/03 Apr-Dec results overview ¾ 36.6 billion yen loss in operating income for the 9 months of FY2012/03. ¾ 38.5 billion yen profit by excluding extraordinary factors from above, such as restructuring charges, Japan earthquake & Thai flood impact and impairment losses. (see next slide about impairment) ¾ Q3 business were impacted by forex, Thai flood impact and global economy uncertainty. ¾ Strategy execution for 17th MTP on track with new products launch for emerging markets, MDS & IT service business expansion and executing restructuring program. ¾ Overall forecast for FY2012/03 revised down under the results of Q3 and unclear global economic condition, with forecasting losses in operating income and net income due to the impairment loss and the impact from tax rate change. (see next slide about impairment) ¾ Also revised down annual dividend forecast to 25 yen per share from 33 yen of previous forecast. January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 2 Extraordinary factors of FY2012/03 Apr-Dec results Impact of newly consolidated company - The impact of Pentax Ricoh Imaging Co. was 8.2 billion in net sales and no impact in operating income on Q3. Impact from Thai flood - No direct impact for Ricoh Group production site in Thailand. Supply problem occurred due to the shortage of parts from suppliers from last half of Q3. As a results, 5.3 billion yen net sales and 1.9 billion yen operating income decrease on Q3. Impact of restructuring charge - Restructuring charges in net were 0.3 billion expense (net of 5.7 billion yen expenses and 5.4 billion benefit) on Q3. 24.2 billion yen expense (net of 29.6 billion yen expense and 5.4 billion benefit) on 9 months total. - 20.0 billion yen expense (net of 31.0 billion yen expense and 11.0 billion benefit) on full year. Same as previous forecast. - The results of voluntary retirement program in Japan: total numbers of applicants 2,340 with 24.7 billion yen expense. Impairment losses for goodwill and long-lived asset - Booked impairment losses in total 36.9 billion yen for goodwill in amount of 27.4 billion yen and long-lived asset in amount of 9.5 billion yen for Production Printing business according to U.S. GAAP by annual impairment test. - Impairment losses booked as SG&A. - No cash payment for impairment losses for goodwill and long-lived asset. Impairment losses for available-for-sales investment securities (impact on pre-tax profit) - Booked impairment losses for the available-for-sales investment securities due to decline of price at stock market for other than temporary basis in amount of 5.0 billion yen Recalculated deferred tax assets and liabilities due to the tax rate change (impact on net profit) - Income taxes are increased by 7.2 billion yen in the Q3 by recalculating deferred tax assets and liabilities due to new laws proclaimed by Japanese government on December 2, 2011. January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 3 FY2012/03 Apr-Dec income statement (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) January 31, 2012 US $1 Euro 1 FY2011/03 Apr-Dec result FY2012/03 Apr-Dec result 649.4 789.6 1,439.0 599.4 41.7% 545.4 37.9% 53.9 3.8% 41.3 2.9% 20.3 1.4% 28.03 644.8 751.6 1,396.5 569.0 40.7% 605.6 43.3% -36.6 -2.6% -47.9 -3.4% -52.1 -3.7% -71.86 86.90 113.53 79.00 110.71 Y-o-Y Comparison Change Change(%) Change(%) without Forex -4.5 -0.7% -0.7% -37.9 -4.8% +1.2% -42.5 -3.0% +0.3% -30.4 -5.1% +60.1 +11.0% -90.6 - Excluding restructuring charges, earthquake&flood impact and impairment 38.5 billion (OP margin: 2.8%) -89.2 - -72.4 - Investment (billions of yen) FY11/03 FY12/03 Apr-Dec Apr-Dec R&D -99.89 -7.90 -2.82 (C)2012 Ricoh Company, Ltd. All Rights Reserved. (% on sales CAPEX Depreciation 81.3 89.3 5.6% 6.4%) 48.6 50.1 53.8 46.8 (tangible fixed assets) 4 FY2012/03 Apr-Dec sales By Category By Area (billions of Yen) (billions of Yen) Change(without forex) 1,439.0 92.5 82.1 135.8 1,396.5 97.0 74.0 -3.0%(+0.3%) Change(without forex) 1,439.0 96.6 Other +4.9%(+5.3%) 143.3 303.5 Industrial Products 1,396.5 102.4 302.6 -9.8%(-8.2%) 389.4 1,128.5 1,082.0 Network System Solutions +5.5%(+5.9%) 789.6 346.5 751.6 1,264.4 649.4 Apr-Dec Apr-Dec The Americas -11.0%(-1.9%) 644.8 Japan Imaging & Solutions FY2012/03 Europe -0.3%(+2.5%) -4.8%(+1.2%) 1,225.3 FY2011/03 Other +6.0%(+9.4%) Overseas Imaging Solutions -4.1%(-0.1%) -3.0%(+0.3%) -3.1%(+0.5%) -0.7%(-0.7%) FY2011/03 FY2012/03 Apr-Dec Apr-Dec * Sales category of MDS (Managed Document Services) was changed from Network System Solutions to Imaging Solutions. The reclassification was made to the prior year's figures to conform with the current year's presentation. January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 5 FY2012/03 Apr-Dec results supplement Sales y-o-y excluding forex +2.0% +1.4% -0.1% +2.6% 0.0% +0.4% -2.0% Q1 Q2 Q3 Q1 Q2 Q3 Q4 Q2 Q3 -11.6% -14.0% -3.0% -7.3% -9.4% +9.7% Imaging & Solutions +4.5 +3.6 +1.9 +4.6 +3.5% +0.1% +3.4% 0.0% +2.8 +0.7 -4.0% -1.0% +1.0 0.0% Europe -1.7 -0.2 -1.6 +16.8 +15.6 Industrial products +9.1 +0.0% +50.7% +37.1% By Category +4.6 +1.0% The Americas FY2012/03 FY2011/03 FY2010/03 Q1 +3.0% +5.2% +2.7% 0.0% by Area -0.2% -1.9% Q4 +7.1% Japan +4.8% +2.6% +3.8% +8.6 +0.4% +2.2% -2.1% -0.2% -3.4% +4.5% +4.7% +5.6% +5.2% +2.5% 0.0% +0.6 -0.3% -3.3% 0.0% -6.3% -2.0 -7.9 -7.9 -8.7 -22.0 -19.6 +33.9 Other +2.1 -6.8% +39.6% +20.1% +8.6% +4.3% +6.1% +4.3% Other +3.7 0.0% +16.9% +10.8% +1.3% 0.0% -7.1 -9.8 -1.3 -4.6 -8.2 -4.6 -9.8 -12.1% -27.0 Q1 Q2 Q3 FY2010/03 January 31, 2012 Q4 Q1 Q2 Q3 FY2011/03 Q4 Q1 Q2 Q3 FY2012/03 Q1 -3.9% Q2 Q3 FY2010/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. Q4 Q1 Q2 Q3 FY2011/03 Q4 Q1 Q2 Q3 FY2012/03 6 17th MTP milestones 17th MTP: 3 years business plan through April 1, 2011 to March 31, 2014 (Announced on May 26, 2011) Business Creation and Integration Maintain top market share in core business ¾5 models of A3 size MFP and 2 of A4 size MFP launched Reinforcing Production Printing Business structure ¾Pro C751EX/C651EX for light production segment launched (Jun, 2011) ¾Established Ricoh Production Print Solutions (Apr, 2011) MP5002 Growth in Emerging markets MP3352 ¾5 models of A4 size MFP and 7 models of A4 printer launched ¾Ricoh Vietnam sales company established (Nov, 2011) Expansion of new business A4 ¾eWriter solutions introduced (Jun, 2011) ¾1st product of Unified Communication System announced (Jul, 2011) A4 SP5100SF SG3100 PJ WX4130 UCS S7000 ¾LED lighting launched (Jul, 2011) ¾2 models of Ultra short focus projector, 2 standard models and 2 high-end models of projector launched Establish highly efficient management Create leaner organization through CRGP* ¾Voluntary early retirement program in Japan January 31, 2012 *CRGP=Corporate Restructuring & Growth Program (C)2012 Ricoh Company, Ltd. All Rights Reserved. 7 FY2012/03 Apr-Dec operating income y-o-y comparison Gross profit items +7.1 +2.7 SG&A items Extraordinary items -7.9 -6.6 Sales Product Cost Down (billions of yen) -10.7 R&D OP excluding restructuring charge, earthquake&flood impact and impairment Expenses -24.2 Forex, net 53.9 38.5 -14.0 -36.9 FY11/03 Apr-Dec Operating Income Restructuring Quake Charge, net &Flood Impact -90.5 -36.6 Impairment FY12/03 Apr-Dec Operating Income January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 8 FY2012/03 Apr-Dec results supplement SG&A OP margin / OP SG&A ratio (%) OP margin (%) Excluding restructuring charge, earthquiake&flood impact and Impairment 4.9% 5.2% 4.5% 1.2% 1.6% 39.5% 47.5% 38.4% 43.1% 39.5% 38.6% 36.7% 37.8% 3.3% 3.4% 3.0% 3.2% 3.9% 1.1% 0.0% 1.2% 38.2% 38.4% 37.4% 34.9% 34.3% 2.1% 38.9% 36.8% Excluding restructuring charge, earthquiake&flood impact and Impairment -2.5% -7.6% SG&A (billion yen) Excluding restructuring charge, earthquiake&flood impact and Impairment Operating Income (billion yen) 217.6 Excluding restructuring charge, earthquiake&flood impact and Impairment 15.2 15.0 18.4 0 6.0 7.9 23.7 28.2 21.8 16.1 15.9 quake 6.2 quake quake 194.2 189.9 186.4 185.6 182.4 182.4 180.5 184.3 184.0 quake&flood 5.2 10.0 203.9 150.0 SG&A (R&D excluded) 167.0 161.2 160.6 157.7 156.8 154.1 153.2 145.8 151.4 141.9 147.8 -11.7 -34.8 R&D 27.2 28.7 25.8 27.9 25.6 28.3 27.3 29.5 27.6 31.9 29.8 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 0.0 Q1 Q2 Q3 FY2010/03 January 31, 2012 Q4 Q1 Q2 Q3 FY2011/03 Q4 Q1 Q2 Q3 FY2012/03 FY2010/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. FY2011/03 FY2012/03 9 FY2012/03 Apr-Dec business segment 87% [ MFP, Printer y-o-y growth ] Imaging & Solutions Hardware Non-hard (by value, LC base) MFP&Printer combined Total Total Change(without forex) -3.1% 1,264.4 Network System Solutions 135.8 1,225.3 (+0.5%) 143.3 -2% +1% MFP(Copier) -3% -1% Printer +3% +8% See page 24 for more data +5.5% (+5.9%) [ MDS business ratio in Imaging & Solutions ] 8% (including hardware, non-hardware and labor charge) [ Appendix ] OP&OP margin by quarterly Imaging Solutions 1,128.5 (billions of yen, %) 1,082.0 -4.1% (-0.1%) OP Margin 77.5 8.5% Excluding restructuring charge & impairment 5.5% 6.3% 9.6% 9.8% 8.9% 8.2% 8.5% 5.9% 6.5% 7.3% 5.0% Excluding restructuring charge & impairment 2.6% 108.1 30.5 OP Margin 20.6 [ Sales ] [ OP ] [ Sales ] 1.7% 23.8 27.6 41.4 47.4 37.9 35.0 35.1 Excluding restructuring charge & impairment -4.3% 20.2 26.3 26.8 [ OP ] 10.8 -17.0 FY2011/03 Apr-Dec FY2012/03 Apr-Dec Q1 * Excluding “Corporate and Eliminations” January 31, 2012 (billions of Yen) Q2 Q3 FY2010/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. Q4 Q1 Q2 Q3 FY2011/03 Q4 Q1 Q2 Q3 FY2012/03 10 Imaging & Solutions supplement MFP & Printer combined y-o-y Imaging & Solutions sales by products *Sales growth by value excluding forex impact *Percentage of sales NSS, other FY12/03 Q2 sales portion (billion yen) 400.0 +15% 8% Non-hardware +10% +8% +8% +5% +5% +2% +6% +3% +1% +1% MFP 57% 200.0 -1% -2% -5% +1% +0% +1% +1% +0% +0% 6% 300.0 +5% +0% -10% Imaging, other -2% -4% -8% 100.0 -7% 20% Printer (Office&Production) -10% Hardware 10% -15% 0.0 Q1 Q2 Q3 FY2010/03 Q4 Q1 Q2 Q3 FY2011/03 Q4 Q1 Q2 Q3 Q1 FY2012/03 Q2 Q3 FY2010/03 MDS(Labor charge) & IT services Q4 Q1 Q2 Q3 Q4 FY2011/03 Q1 Q2 Q3 FY2012/03 MDS: Managed Document Service NSS: Network System Solutions See page 26 for more data January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 11 FY2012/03 Apr-Dec business segment 5% Industrial Products Comment Total Total 86.2 77.7 -9.9% 3.6 -11.1% Profit down due to restructuring charge and decrease in sales after the quake [ Products and services ] 4.1 Intersegments Semiconductors 82.1 Unaffiliated customers Thermal media Electric components [ Appendix ] OP by quarterly 74.0 -9.8% (-8.2%) (billions of Yen) OP Margin 0.7 0.4 0.5 0.9% 0.2 OP Margin -3.3% -2.6 [ Sales ] [ OP ] FY2011/03 Apr-Dec [ Sales ] -0.3 -0.4 -0.2 -0.3 January 31, 2012 -0.4 -0.4 [ OP ] -1.6 FY2012/03 Apr-Dec Q1 * Excluding “Corporate and Eliminations” -0.2 (billions of Yen) Q2 Q3 FY2010/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. Q4 Q1 Q2 Q3 FY2011/03 Q4 Q1 Q2 Q3 FY2012/03 12 FY2012/03 Apr-Dec business segment 8% Other Comment Profit down due to new business related expenses and decrease in sales after the quake&flood [ Products and services ] Finance 97.0 92.5 OP Margin -1.7% -3.7% (billions of Yen) -0.1 -0.3 -0.2 [ Sales ] [ OP ] -0.8 -0.8 -3.5 -1.5 [ Sales ] Logistics [ Appendix ] OP by quarterly +4.9% (+5.3%) OP Margin Digital camera -0.5 -0.7 -1.0 -1.4 -2.3 [ OP ] -3.3 FY2011/03 Apr-Dec FY2012/03 Apr-Dec Q1 * Excluding “Corporate and Eliminations” January 31, 2012 (billions of Yen) Q2 Q3 FY2010/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. Q4 Q1 Q2 Q3 FY2011/03 Q4 Q1 Q2 Q3 FY2012/03 13 FY2012/03 Apr-Dec geographic segment Japan (billions of Yen) 972.2 939.7 * Excluding “Corporate and Eliminations” The Americas (billions of Yen) -3.3% 391.6 OP Margin 351.6 -10.2% 3.0% OP Margin Excluding restructuring Charge & impairment 28.6 9.5 Excluding impairment -0.9% OP Margin OP Margin -8.8 -7.7% -3.6 -3.2% -26.9 -30.3 [ Sales ] [ OP ] [ Sales ] FY2011/03 Apr-Dec [ OP ] [ Sales ] FY2012/03 Apr-Dec [ OP ] FY2011/03 Apr-Dec [ OP by quarterly ] [ Sales ] FY2012/03 Apr-Dec [ OP by quarterly ] Excluding impairment Excluding restructuring Charge & impairment 2.5 5.3 13.0 12.0 16.9 8.1 3.6 1.2 5.7 2.5 -21.4 1.3 January 31, 2012 FY2011/03 0.2 -4.7 -3.6 -3.3 -0.1 -0.9 -1.1 -1.5 FY2012/03 -4.2 -1.7 -2.9 -21.0 -14.6 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY2010/03 [ OP ] Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY2010/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. FY2011/03 FY2012/03 14 FY2012/03 Apr-Dec geographic segment Europe (billions of Yen) (billions of Yen) 305.9 -0.2% 306.4 Excluding impairment OP Margin 6.4% 15.0 19.6 [ Sales ] * Excluding “Corporate and Eliminations” Other [ Sales ] FY2011/03 1H OP Margin 207 -0.2% Excluding impairment 4.9% OP Margin 4.3% 13.1 [ OP ] 207.4 6.9 10.2 [ OP ] [ Sales ] FY2012/03 1H 5.2 [ OP ] [ Sales ] FY2011/03 1H [ OP by quarterly ] OP Margin 2.5% [ OP ] FY2012/03 1H [ OP by quarterly ] Excluding impairment 5.2 6.4 8.1 10.3 6.2 6.2 7.1 8.0 5.2 7.1 2.6 0.7 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY2010/03 January 31, 2012 FY2011/03 Excluding impairment FY2012/03 2.4 3.5 4.0 4.3 4.4 3.7 1.9 2.1 1.7 3.0 2.1 0.4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY2010/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. FY2011/03 FY2012/03 15 Balance sheet as of December 31, 2011 Assets (billions of yen) Current Assets Cash & time deposits Trade receivables Inventories Other current assets Fixed Assets Tangible fixed assets Finance receivable Other investments Liabilities and Equity As of Dif f . from Mar 31, '10 Dec 31, 2011 (billions of yen) 1,041.4 159.2 625.3 201.9 54.9 -32.6 -21.9 -32.4 +30.8 -9.0 Current Liabilities 1,151.8 264.9 453.7 433.1 -36.5 +0.2 +7.9 -44.6 Fixed Liabilities 621.2 234.0 215.0 172.1 +6.5 -16.4 +64.0 -41.0 Total Equity 711.7 537.0 137.6 37.0 1,332.9 804.9 55.2 860.2 +46.8 +57.6 -3.3 -7.5 +53.3 -124.8 +2.4 -122.4 Total liabilities and Equity 2,193.2 -69.1 752.1 +121.7 Trade payables Short-term borrowings Other current liabilities Long-term indebtedness Accrued pension&severance costs Other fixed liabilities Total Liabilities Total Shareholders' Investment Noncontrolling Interest 2,193.2 Total Assets -69.1 Exchange rate as of December 31, 2011 : US$ 1 = ¥ 77.74 ( - 5.41) EURO 1 = ¥ 100.71 ( -16.86) January 31, 2012 As of Diff. from Mar 31, '10 Dec 31, 2011 Total debt (C)2012 Ricoh Company, Ltd. All Rights Reserved. 16 Balance sheet indexes Total assets turn over (per month) Equity ratio Y-o-Y 0.97 1.00 0.88 2,513.4 2,243.4 2,214.3 0.82 0.84 0.84 Y-o-Y 47.7% 48.8% 0.84 2,383.9 2,262.3 2,191.0 2,193.2 1,070.9 1,080.1 38.8% 40.8% 41.1% 41.4% 36.7% 975.3 973.3 929.8 907.5 804.9 Shareholders’ equity (billions of Yen) Total Assets (billions of Yen) End of End of End of End of End of End of End of Mar ‘07 Mar ‘08 Mar ‘09 Mar ‘10 Mar ‘11 Dec ‘10 Dec ‘11 End of End of End of End of End of End of End of Mar ‘07 Mar ‘08 Mar ‘09 Mar ‘10 Mar ‘11 Dec ‘10 Dec ‘11 Inventories/Averaged cost of sales (month) Debt/Equity ratio (multiplies) Y-o-Y 1.83 1.78 1.86 184.3 192.0 191.5 1.96 1.70 169.2 2.20 Y-o-Y 1.78 171.0 0.80 D/E ratio 0.39 183.2 0.46 D/E ratio exclude RL Inventories (billions of yen) Total debt (billions of Yen) 415.6 189.2 End of End of End of End of End of End of End of Mar ‘07 Mar ‘08 Mar ‘09 Mar ‘10 Mar ‘11 Dec ‘10 Dec ‘11 January 31, 2012 Total debt exclude RL (billions of Yen) 0.68 0.43 0.41 0.69 0.93 0.36 201.9 0.18 0.70 0.15 384.3 779.1 450.3 684.4 415.4 752.1 630.4 627.8 382.0 165.3 End of End of End of End of End of End of End of Mar ‘07 Mar ‘08 Mar ‘09 Mar ‘10 Mar ‘11 Dec ‘10 Dec ‘11 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 17 FY2012/03 Apr-Dec statement of cash flow (billions of yen) Consolidated net income Depreciation and amortization [ Net income + Depreciation and amortization ] Other operating activities Net cash by operating activities Plant and equipment Purchase of business Other investing activities Net cash by investing activities Free cash flow ( Operating + Investing net cash Increase (Decrease) of debt Dividend paid Other financing activities Net cash by financing activities Effect of exchange rate Net increase in cash and equivalents Cash and equivalents at end of period January 31, 2012 FY2011/03 Apr-Dec FY2012/03 Apr-Dec 23.1 69.5 [ 92.6 ] -18.3 74.3 -47.9 -0.4 -15.7 -64.1 10.1 -68.0 -23.9 -0.6 -92.6 -11.8 -94.3 147.8 -48.7 65.9 [ 17.2 ] -43.8 -26.6 -53.0 -15.0 -20.4 -88.5 -115.1 126.0 -23.9 -0.6 101.4 -8.7 -22.4 156.6 (C)2012 Ricoh Company, Ltd. All Rights Reserved. < by Annually > Free Cash Flow (billions of yen) 101.1 51.8 38.0 -3.9 -115.1 -195.6 FY 07/03 FY 08/03 FY 09/03 FY 10/03 FY 11/03 FY 12/03 Apr-Dec Free cash flow by quarterly 58.8 23.7 5.9 12.4 27.8 20.5 -2.6 -7.6 -19.1-22.3 -73.6 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY2010/03 FY2011/03 FY2012/03 18 FY2012/03 forecast < revised > (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) January 31, 2012 US $1 Euro 1 FY2011/03 Results FY2012/03 forecast (on Oct '11) FY2012/03 Forecast (revised) 875.8 1,066.1 1,942.0 790.0 40.7% 729.8 37.6% 60.1 3.1% 45.4 2.3% 19.6 1.0% 27.08 905.0 1,045.0 1,950.0 780.0 40.0% 743.0 38.1% 37.0 1.9% 26.5 1.4% 10.0 0.5% 13.78 885.0 1,015.0 1,900.0 759.0 39.9% 777.0 40.9% -18.0 -0.9% -33.0 -1.7% -46.0 -2.4% -63.40 85.77 113.28 77.41 109.47 78.01 109.29 Y-o-Y comparison Change Change(%) Change(%) without Forex +9.1 +1.0% +1.0% -51.1 -4.8% +1.8% -42.0 -2.2% +1.5% -31.0 -3.9% +47.1 +6.5% Excluding restructuring charge, earthquake&flood impact and impairment 56.4 billion -78.1 - (OP margin: 3.0%) Investment -78.4 - (billions of yen) R&D -65.6 - FY11/03 FY12/03 result forecast 110.8 115.0 5.7% 5.9%) 66.9 67.2 70.0 63.0 (% on sales CAPEX Depreciation -90.48 (tangible fixed assets) -7.76 Q4 Forex assumption -3.99 1US$ = 75.00JPY 1Euro = 105.00JPY (C)2012 Ricoh Company, Ltd. All Rights Reserved. 20 FY2012/03 operating income forecast y-o-y comparison Gross profit items SG&A items (billions of yen) Extraordinary items Change from latest forecast -4.2 +5.0 +15.8 total 55.0bil down -6.8 -13.5 -20.0 Sales Product Cost Down R&D Expenses Forex, net -17.5 601 (major factors) Sales down Earthquake Thai flood Forex Expenses Impairment 564 16.2bil (decrease) 2.0bil (increase) 5.5bil (decrease) 7.0bil (decrease) 1.2bil (increase) 36.9bil (decrease) -36.9 -78.1 FY2011/03 OP excluding restructuring charge, quake&flood impact and impairment Operating income results Restructuring Quake Charge, net &Flood Impact -180 Impairment FY2012/03 Operating income forecast Forex assumptions FY2011/03 (yen) US$ EURO January 31, 2012 result 85.77 113.28 FY2012/03 FY2012/03 ex-forecast forecast difference 77.41 109.47 78.01 109.29 -7.76 -3.99 Forex impacts (billions of yen) Sales Impacts of forex per yen annually (C)2012 Ricoh Company, Ltd. All Rights Reserved. US$ EURO 6.5 3.5 OP 1.3 1.5 21 FY2012/3 sales forecast By Category By Area (billions of Yen) (billions of Yen) Change(without forex) 1,942.0 1,900.0 -2.2%(+1.5%) Change(without forex) 1,942.0 1,900.0 Other 121.8 106.8 181.4 Other 135.7 96.9 +11.3%(+11.9%) 191.8 Industrial Products 130.2 136.8 413.9 409.6 Europe -1.0%(+2.8%) 521.9 468.6 The Americas -10.2%(-1.1%) 1,066.1 1,015.0 -9.3%(-7.0%) 1,531.9 1,475.6 Network System Solutions +5.7%(+6.2%) Imaging Solutions -3.7%(+0.6%) 1,713.3 875.8 results forecast Overseas 885.0 Japan Imaging & Solutions FY2012/03 +5.0%(+10.3%) -4.8%(+1.8%) 1,667.4 FY2011/03 -2.2%(+1.5%) -2.7%(+1.2%) +1.0%(+1.0%) FY2011/03 FY2012/03 results forecast * Sales category of MDS (Managed Document Services) was changed from Network System Solutions to Imaging Solutions. The reclassification was made to the prior year's figures to conform with the current year's presentation. January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 22 Annual Financial Indexes Dividend Financial Indexes 365.9% 85.9% ~ ~ ~ ~ 121.9% Operating income on net sales ROE 11.0% Excluding restructuring charge, quake&flood impact and impairment 9.9% Consolidated Payout Ratio 18.3% ( Dividend per share / EPS ) 22.6% 8.4% 2.0% 2.2% 2.3% 2.5% 2.6% 3.6% 3.3% 3.1% 111.7 2.9% 106.4 2.1% 0.6% -0.9% 146.04 EPS (Yen) -5.5% Dividend per share (Yen) 38.41 33 9.02 33 28 3.0% 2.2% DOE 153.10 8.2% 33 27.8 27.08 33 19.6 6.5 25 Net income (billions of yen) -63.40 FY 07/03 FY 08/03 January 31, 2012 FY 09/03 FY 10/03 FY 11/03 FY12/03 forecast -46.0 FY 07/03 FY 08/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved. FY 09/03 FY 10/03 FY 11/03 FY12/03 forecast 23 FY2012/03 Q3 income statement (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) January 31, 2012 US $1 Euro 1 FY2011/03 Q3 result FY2012/03 Q3 result 210.3 257.8 468.1 196.5 42.0% 180.5 38.6% 15.9 3.4% 13.2 2.8% 7.8 1.7% 10.79 210.3 247.2 457.6 182.7 39.9% 217.6 47.5% -34.8 -7.6% -40.1 -8.8% -44.7 -9.8% -61.71 82.66 112.30 77.39 104.29 Y-o-Y Comparison Change Change(%) Change(%) without Forex +0.0 +0.0% +0.0% -10.5 -4.1% +2.5% -10.5 -2.3% +1.4% -13.7 -7.0% +37.0 +20.5% -50.8 - -53.4 Investment - (billions of yen) FY11/03 FY12/03 Q3 Q3 R&D (% on sales -52.6 - CAPEX Depreciation 27.3 29.8 5.8% 6.5%) 9.1 16.7 17.1 15.9 (tangible fixed assets) -72.50 -5.27 -8.01 (C)2012 Ricoh Company, Ltd. All Rights Reserved. Q3 forex planed 1US$ = 75.00JPY 1Euro = 105.00JPY 24 FY2012/03 Q3 sales By Category By Area (billions of Yen) (billions of Yen) Change(without forex) 468.1 457.6 28.3 26.3 37.7 42.3 -2.3%(+1.4%) Other 23.6 45.3 Change(without forex) 468.1 30.7 +33.0%(+33.9%) Industrial Products 102.4 457.6 34.2 100.6 -10.4%(-8.7%) 371.0 350.9 Network System Solutions +7.0%(+7.8%) Imaging Solutions -5.4%(-1.2%) 413.4 396.2 124.5 257.8 112.3 247.2 -2.3%(+1.4%) Other +11.2%(+16.9%) Europe -1.7%(+5.2%) The Americas -9.8%(-3.4%) Overseas -4.1%(+2.5%) 210.3 210.3 Japan Imaging & Solutions +0.0%(+0.0%) -4.1%(-0.2%) FY2011/03 FY2012/03 FY2011/03 FY2012/03 Q3 Q3 Q3 Q3 * Sales category of MDS (Managed Document Services) was changed from Network System Solutions to Imaging Solutions. The reclassification was made to the prior year's figures to conform with the current year's presentation. January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 25 Appendix : Data for Imaging & Solutions Imaging & Solutions sales by products Q1 *Percentage of sales FY2011/03 Q2 Q3 Q4 FY2012/03 Q1 Q2 Q3 FY11/03 FY12/03 Q1-Q3 Q1-Q3 FY10/03 FY11/03 Total Total MFP 59% 57% 59% 59% 59% 56% 57% 58% 57% 59% 59% Printer 19% 19% 19% 19% 19% 19% 20% 19% 19% 19% 19% Office 12% 11% 11% 11% 11% 10% 10% 12% 10% 11% 11% Production 8% 8% 7% 8% 8% 9% 10% 8% 9% 8% 8% Imaging Solutions, other 6% 5% 6% 6% 6% 6% 6% 6% 6% 7% 6% MDS(Labor charge) & IT Services 9% 10% 10% 10% 9% 10% 10% 9% 10% 8% 9% Network System Solutions, other 7% 9% 7% 6% 8% 9% 8% 7% 8% 7% 7% MFP, Printer Non-hard ratio Q1 MFP Printer January 31, 2012 *Value based ratio including forex FY2011/03 Q2 Q3 Q4 Q1 FY2012/03 Q2 Q3 FY11/03 FY12/03 Q1-Q3 Q1-Q3 FY10/03 FY11/03 Total Total Japan 62% 61% 63% 54% 56% 61% 64% 62% 60% 59% 60% Overseas 53% 50% 52% 49% 56% 51% 54% 52% 54% 52% 51% Total 56% 54% 56% 51% 56% 55% 57% 55% 56% 55% 54% Japan 82% 79% 80% 80% 81% 82% 82% 81% 81% 81% 80% Overseas 70% 67% 68% 66% 67% 63% 64% 68% 65% 67% 68% Total 74% 71% 73% 71% 72% 71% 71% 73% 72% 72% 72% (C)2012 Ricoh Company, Ltd. All Rights Reserved. 26 Appendix : Data for Imaging & Solutions MFP, Printer y-o-y < Hardware > MFP&Printer MFP Printer January 31, 2012 *By value Q1 FY2011/03 Q2 Q3 Japan -4% +4% +2% -10% +18% -2% -4% +1% Overseas -6% -4% -5% -3% -13% -7% -11% (Forex excluded) +1% +9% +6% +7% -8% -1% Total -5% -2% -3% -5% -4% (Forex excluded) +0% +8% +5% +1% +0% Japan -4% +4% Overseas -9% (Forex excluded) Q4 FY2012/03 Q1 Q2 Q3 FY11/03 FY12/03 Q1-Q3 Q1-Q3 FY10/03 FY11/03 Total Total +4% -9% -3% -5% -10% -11% -4% -5% +5% -5% -3% +6% -5% -9% -3% -6% -10% -4% -2% -4% +4% -2% -5% +3% +1% -12% +18% -4% -5% +0% +3% -8% -4% -4% -5% +0% -14% -6% -14% -6% -11% -13% -5% -2% +9% +6% +11% -8% -1% -8% +4% -6% -5% +6% Total -8% -2% -3% -4% -4% -5% -11% -4% -7% -18% -4% (Forex excluded) -3% +7% +5% +2% +0% -2% -7% +3% -3% -8% +3% Japan +2% +1% +7% +9% +12% +13% +4% +3% +10% -19% +5% Overseas +15% -1% -5% -16% -11% -9% +4% +2% -5% -2% -4% (Forex excluded) +20% +11% +6% -7% -5% -3% +12% +12% +1% +7% +6% Total +11% -1% -2% -11% -6% -4% +4% +2% -2% -6% -2% (Forex excluded) +15% +8% +6% -4% -1% +1% +10% +10% +3% +0% +6% (C)2012 Ricoh Company, Ltd. All Rights Reserved. 27 Appendix : Data for Imaging & Solutions MFP, Printer y-o-y < Non-hardware > MFP&Printer MFP Printer Q1 FY2011/03 Q2 Q3 Q4 FY2012/03 Q1 Q2 Q3 Japan -1% -2% -1% -2% -5% +4% -2% -2% Overseas -3% -8% -9% -7% -4% -2% -4% (Forex excluded) +3% +4% +2% +3% +2% +3% Total -3% -6% -6% -5% -4% (Forex excluded) +2% +1% +1% +1% Japan -2% -3% -1% Overseas -9% (Forex excluded) FY11/03 FY12/03 Q1-Q3 Q1-Q3 FY10/03 FY11/03 Total Total -1% -5% -2% -7% -3% -1% -7% +2% +3% +2% +8% +3% +1% -3% -5% -2% -2% -5% -1% +3% +1% +1% +1% +3% +1% -3% -5% -3% -4% -2% -4% -7% -2% -11% -11% -6% -4% -3% -7% -10% -5% +1% -9% -1% +1% +0% +4% +1% +2% -1% +0% +1% +10% +1% Total -6% -8% -7% -5% -5% -3% -6% -7% -4% -2% -7% (Forex excluded) -2% -1% +0% +1% -2% +0% -2% -1% -1% +3% +0% Japan +1% +0% -2% +1% -4% +24% +4% +0% +8% -1% +0% Overseas +12% -1% -2% -10% -2% -1% +7% +3% +1% -6% -1% (Forex excluded) +17% +11% +9% +0% +4% +5% +13% +12% +8% +3% +9% +8% Total (Forex excluded) January 31, 2012 *By value -1% -2% -5% -3% +10% +5% +2% +4% -4% +0% +10% +7% +4% +1% +1% +14% +9% +7% +8% +2% +5% (C)2012 Ricoh Company, Ltd. All Rights Reserved. 28 Appendix : Data for Imaging & Solutions MFP, Printer color ratio Q1 MFP Printer January 31, 2012 *For hardware shipment, by value FY2011/03 Q2 Q3 Q4 FY2012/03 Q1 Q2 Q3 FY11/03 FY12/03 Q1-Q3 Q1-Q3 FY10/03 FY11/03 Total Total Japan 67% 73% 76% 71% 76% 77% 78% 72% 77% 66% 72% Overseas 50% 51% 53% 51% 56% 56% 58% 52% 57% 51% 52% Total 56% 58% 60% 58% 64% 62% 64% 58% 63% 55% 58% Japan 24% 22% 23% 28% 25% 27% 30% 23% 27% 29% 24% Overseas 37% 34% 38% 46% 41% 49% 52% 36% 47% 36% 39% Total 34% 31% 34% 41% 36% 43% 46% 33% 42% 34% 35% (C)2012 Ricoh Company, Ltd. All Rights Reserved. 29 FY2012/03 new products launched for Imaging & Solutions * New : Released between Oct 28, 2011 to Jan 30, 2012 MFP A4 A4 SP1200SF SP1200S A4 MP171LN SP C230SFL New New A4 A4 A4 New SP C241SF New A4 A4 SP100SU SP100SF New New New A4 SP5210SF SP5200S MP5002 MP4002 MP3352 MP2852 MP2352 Printer A4 A4 SP4300 SP4310 A4 SP1210N A4 SP C240DN SP C242DN New A4 A4 SP100 SP5200DN A4 SP5210DN A4 A4 A4 SP3400L New A4 SG3100 A4 SP3410L New A4 SG2100 SG2010 PP PP: Production Printing Pro C751 January 31, 2012 Pro C651 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 30 FY2012/03 new products launched for Imaging & Solutions * New : Released between Oct 28, 2011 to Jan 30, 2012 PJS PJS: Projection system PJ WX3231N PJ WX3131 New New PJ WX4130N PJ X3241N New PJ WX4130 PJ WX5350N PJ X3241N PJ X3131 New PJ WX5360N PJ WX6170N PJ X2130 New New PJ WX6180N PICK UP New New Ultra short-focus projector “PJ WX4130N” UCS UCS: Unified Communication System PJ WX2130 P3000 S7000 - Only 11.7cm (approx. 4.6inches) is necessary to project 48-inch screen. - Projector for small tele-meeting in combination with Ricoh's Unified Communication System January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. 31 Appendix : recent sustainability milestones Ricoh ranked the world’s best performing business for sustainability performance among IT industry Ricoh named one of the world’s most sustainable companies for the eighth year in a row (Jan, 2012) Ricoh Pro C901/901S won the chairman prize of ECCJ for Energy Conservation Award (Jan, 2012) Ricoh starts operation of “Tohoku Re-use Center Kitakata” (Jan, 2012) January 31, 2012 (C)2012 Ricoh Company, Ltd. All Rights Reserved. (Dec, 2011) 32 www.ricoh.com/IR/