Consolidated Results for the year ended March 31, 2013 April 26, 2013 Zenji Miura, Director, President & CEO Ricoh Company, Ltd. *Color MFP “MP8002” improves basic functions and also connects to cloud services Forward-looking statements The plans, prospects, strategies and other statements, except for the historical events, mentioned in this material are forward-looking statements with respect to future events and business results. Those statements were made based on the judge of RICOH's Directors from the information that is now obtainable. Actual results may differ materially from those projected or implied in such forward-looking statements and from any historical trends. Please refrain from judging only from these forward-looking statements with respect to future events and business results. The following important factors, without limiting the generality of the foregoing, could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: a. General economic conditions and business trend b. Exchange rates and their fluctuations c. Rapid technological innovation d. Uncertainty as to RICOH's ability to continue to design, develop, produce and market products and services that achieve market acceptance in hot competitive market No company's name and/or organization's name used, quoted and/or referenced in this material shall be interpreted as a recommendation and/or endorsement by RICOH. This material is not an offer or a solicitation to make investments. Please do not rely on this material as your sole source of information for your actual investments, and be aware that decisions regarding investments are the responsibility of themselves. April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 1 FY2013/03 results overview ¾ Operating income turned to black from last corresponding period, and grew ¥81.5 bil y-o-y to ¥63.4 bil. Net sales increased 1.1%, y-o-y (excluding forex: +0.0%). ¾ Net sales from January to March increased 6.1%, y-o-y (excluding forex: -1.8%). Operating income increased 21% and net income 75%. ¾ Structural reform activities are on track and contributed to profits of ¥55.8 bil, y-o-y. ¾ By improving the operating fund, FCF turned to ¥18.0 bil over the fiscal year. ¾ Year end dividend of ¥16.5 per share as previously announced. ¾ We are aiming for an increase in operating income of 120% for FY2014/03 and increase in net income of 146%. ¾ We envisage an annual dividend of ¥33 for FY2014/3 (a ¥4 increase). April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 2 FY2013/03 income statement FY2012/03 Results FY2013/03 forecast (on Jan '12) FY2013/03 Results (Japan) 886.4 883.0 870.3 -16.0 -1.8% -1.8% (Overseas) 1,017.0 1,037.0 1,054.1 +37.0 +3.6% +1.6% Total 1,903.4 1,920.0 1,924.4 +21.0 +1.1% +0.0% 752.6 765.0 768.6 +15.9 +2.1% 39.5% 39.8% 39.9% 770.6 690.0 705.1 -65.5 -8.5% 40.5% 35.9% 36.6% (billions of yen) Net sales Gross profit net sales % SG&A net sales % 63.4 -0.9% 3.9% 3.3% -31.9 67.5 58.1 -1.7% 3.5% 3.0% -44.5 36.0 32.4 -2.3% 1.9% 1.7% -61.42 49.65 44.78 US $1 79.08 81.29 83.06 +3.98 Euro 1 109.05 105.44 107.08 -1.97 Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Change(%) Change(%) without Forex Investment FY12/03 FY13/03 75.0 net sales % (Yen) Change -18.0 Operating income Exchange rate Y-o-Y Comparison +81.5 - (billions of yen) 119.0 112.0 6.3% 5.8%) CAPEX 73.2 Depreciation 64.9 86.5 60.4 R&D (% on sales +90.1 - (tangible fixed assets) +77.0 - +106.20 <FY2013/03 Q4 forex assumption > Q4(Actual) 1US$ 1Euro 92.28JPY Q4 85.00JPY 121.81JPY 115.00JPY *We have restated the previous year’s consolidated financial statements due to changing the fiscal year-ends of our subsidiaries from Jan, 2012. April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 3 FY2013/03 operating income y-o-y comparison +7.0 +55.8 +4.8 -32.7 (billions of yen) +3.5 -0.0 +81.5 Expense on FY12/03 34.1 (increase) Expanse on FY13/03 16.6 (decrease) Benefit 38.3 (increase) 63.4 +6.0 +37.0 -18.0 FY12/03 Operating Income Impairment Quake Restructuring &Flood Charge, net Impact Extraordinary items April 26, 2013 Sales Product Cost Down Gross profit items R&D Expenses Forex, net FY13/03 Operating Income forecast SG&A items (C)2013 Ricoh Company, Ltd. All Rights Reserved 4 FY2013/3 results supplement OP / OP margin OP margin 4.3% 3.7% 3.1% 2.9% 2.8% 1.2% 2.4% SG&A (billions of yen) (billions of yen) SG&A ratio 47.3% 39.9% 0.0% 38.2% 37.4% 43.0% -2.8% 37.4% 36.7% -7.6% 33.9% 32.7% 6.2 18.9 14.2 13.1 13.0 22.9 11.3 202.6 216.3 186.2 SG&A 184.3 SG&A (R&D excluded) 154.7 158.2 29.5 28.0 31.7 Q4 Q1 Q2 175.6 171.4 175.9 182.2 135.7 148.6 143.7 148.5 152.4 29.5 29.7 27.0 27.7 27.4 29.8 Q3 Q4 Q1 Q2 Q3 Q4 165.4 -13.3 -34.9 R&D Q4 FY11/03 April 26, 2013 Q1 Q2 Q3 FY2012/03 Q4 Q1 Q2 Q3 FY2013/03 Q4 170.9 FY11/03 (C)2013 Ricoh Company, Ltd. All Rights Reserved 186.8 FY2012/03 FY2013/03 5 Imaging & Solutions (1) Sales (billions of yen) < OP&OP margin > Y-o-Y( Excluding forex) Imaging&Solutions Network System Solutions 1,671.1 Excluding “Corporate and Eliminations” 1,685.3 +0.9%(-0.3%) 199.2 208.7 +4.8%(+4.9%) 148.5 147.0 -1.0%(-3.1%) 7.9% 7.7% 7.3% 7.9% 5.9% 6.8% OP margin 9.6% 2.2% 0.0% Production Printing -4.4% (billions of yen) 1,323.2 +0.5%(-0.7%) 1,329.6 Office Imaging 46.0 OP FY2012/03 FY2013/03 35.3 26.3 28.0 9.0 OP (billions of yen) OP Net sales % April 26, 2013 30.7 28.8 32.2 -17.4 2012/03 2013/03 Q4 54.9 137.9 FY11/03 3.3% 8.2% Q1 Q2 (C)2013 Ricoh Company, Ltd. All Rights Reserved Q3 FY2012/03 Q4 Q1 Q2 Q3 Q4 FY2013/03 6 Imaging & Solutions (2) Main products and service < MFP / Printer / PP combined y-o-y > (Value, excluding Forex) <MFP(Office Imaging)> Non-hardware ・Japan:Hardware sales featuring color MFPs increased while non-hardware sales decreased. ・Overseas:A4 MFPs and color MFPs increased as well as non-hardware. <LP(Office Imaging)> +3% +1% <MDS(Office Imaging)> +0% +2% +1% 0% Hardware Q4 Q1 Q2 +1% -1% -3% -4% Q3 Q4 Q1 FY2012/03 FY11/03 +1% -1% -2% ・More than double-digit sales growth mainly in Europe and Americas. -5% Q2 Q3 Q4 FY2013/03 See Appendix for more data < Products & Services sales y-o-y > <Production Printing> (Value, excluding Forex) ・Japan: Both hardware and non-hardware of cut sheet machines expanded. ・Overseas: Both hardware and non-hardware of color cut sheet machines expanded. <Network System Solutions> ・IT services grew double-digits mainly overseas. ・PJS and UCS grew steadily worldwide. Black & White MFP -6% Office Printer +8% -2% PP(Cut Sheet type) MDS* Color +2% -2% +21% +14% (*including hardware, non-hardware and labor charge) IT services April 26, 2013 +1% +2% +0% -1% ・Japan:Hardware sales decreased while non-hardware increased. ・Overseas:Hardware and non-hardware expanded steadily +3% (C)2013 Ricoh Company, Ltd. All Rights Reserved +11% 7 FY2013/03 sales by business region Quarterly sales y-o-y (excluding Forex) Review by business region ・Flat sales due to stagnant economy. Japan Japan +6.9% +0.1% +0.0% ・Profit improved thanks to restructuring. 0.0% +1.0% The Americas ・MFP and LP sales recovered. ・Profit improved thanks to restructuring. -1.8% -3.0% -9.4% The Americas +3.4% -2.1% EMEA AP& China +0.9% -3.6% Europe / Middle East / Africa +2.5%+5.2%+3.7% +0.8% +5.6% +3.3% +0.9% 0.0% +2.8% -0.3% +16.9% +10.8% +7.6% +6.1% +1.3% +15.3% 0.0% -0.3% -1.6% +7.6% Q4 Q1 FY11/03 April 26, 2013 +1.8% 0.0% Other ・Weak demand in China continued. ・At the AP region excluding China low-end MFP sales expanded steadily. -4.9% +4.7% -0.2% -3.4% -3.2% ・Growth thanks to service business inspite of the weak economy. ・Income increased thanks to value-added proposals and restructuring effect. -0.2% (C)2013 Ricoh Company, Ltd. All Rights Reserved Q2 Q3 FY2012/03 Q4 Q1 Q2 Q3 Q4 FY2013/03 8 Industrial Products Sales (billions of yen) < Industrial Products Sales y-o-y > (excluding Forex) Y-o-Y (excluding Forex) 98.0 93.0 -5.1%(-6.3%) +0.6% 0.0% -4.9% -7.0% -7.9% -7.6% -5.0% OP Net sales % FY2012/03 FY2013/03 Q4 -1.6 -0.8 FY11/03 -1.6% -0.9% Q1 -8.1% -8.7% -7.9% Q2 Q3 Q4 Q1 FY2012/03 < OP> Q2 Q3 Q4 FY2013/03 Excluding “Corporate and Eliminations” 0.8 0.2 - Thermal Rewritable media with RFID launched in Japan. - FA (factory automation) camera series launched. 0.2 -0.3 -0.4 -0.4 -0.2 -0.4 -1.6 Q4 Q1 FY11/03 RECO-view RF tag April 26, 2013 Q2 Q3 FY2012/03 Q4 Q1 Q2 Q3 Q4 FY2013/03 FA camera (C)2013 Ricoh Company, Ltd. All Rights Reserved 9 Other Sales (billions of yen) < Other Sales y-o-y> Y-o-Y (without forex) 134.3 +8.7%(+8.5%) 146.0 +33.9% 0.0% OP -4.7 +0.3% -4.6% FY2013/03 +22.8% +27.2% -8.2% Q4 FY2012/03 (excluding Forex) Q1 +23.3% Q2 Q3 Q4 Q1 FY2012/03 FY11/03 -6.0% -9.8% Q2 Q3 Q4 FY2013/03 -5.2 < OP> Net sales % -3.5% Excluding “Corporate and Eliminations” -3.6% - DSLR camera PENTAX K-30 launched. - New DSLR camera PENTAX K-5 II launched. - New Mirror-less camera PENTAX Q10 launched. -0.3 April 26, 2013 PENTAX K-5 II -1.6 -2.9 Q1 Q2 FY11/03 PENTAX K-30 -0.4 -1.7 -2.0 -3.3 Q4 -0.3 -0.5 Q3 FY2012/03 Q4 Q1 Q2 Q3 Q4 FY2013/03 Q10 (C)2013 Ricoh Company, Ltd. All Rights Reserved 10 Balance Sheet as of March 31, 2013 Inventories/Averaged cost of sales (month) Assets As of Mar 31, 2013 Dif f . from Mar 31, '12 1,126.2 +19.7 Cash & time deposits 120.3 -38.3 Trade receivables 745.4 +58.5 Inventories 195.3 +0.3 65.0 -0.8 1,234.4 +51.6 Tangible fixed assets 290.8 +22.3 Finance receivable 466.6 -1.3 Other investments 476.9 +30.6 (billions of yen) Current Assets Other current assets Fixed Assets Total Assets 2,360.6 Inventories/Averaged cost of sales 1.86 191.5 1.70 1.79 169.2 171.8 End of Mar ‘10 End of Mar ‘11 2.03 2.03 195.0 195.3 End of Mar ‘12 End of Mar ‘13 Inventories (billions of yen) End of Mar ‘09 Total assets turn over (per month) Total assets turn over 0.88 2,513.4 0.82 0.84 0.84 2,383.9 2,255.5 2,289.3 End of Mar ‘10 End of Mar ‘11 End of Mar ‘12 0.83 2,360.6 +71.3 Total Assets (billions of Yen) Exchange rate as of March 31, 2013: US$ 1 = ¥ 94.05 EURO 1 = ¥ 120.73 April 26, 2013 ( +11.86) ( +10.93) End of Mar ‘09 (C)2013 Ricoh Company, Ltd. All Rights Reserved End of Mar ‘13 11 Balance Sheet as of March 31, 2013 Equity ratio Liabilities and Equity As of Mar 31, 2013 Diff. from Mar 31, '12 Current Liabilities 700.3 +27.3 Trade payables 256.5 +4.3 Short-term borrowings 226.3 +9.9 Other current liabilities 217.4 +13.0 701.6 -35.6 Long-term indebtedness 476.3 -49.0 Accrued pension&severance costs 164.2 -0.4 61.0 +13.8 1,402.0 -8.3 897.9 +75.2 60.6 +4.3 958.6 +79.6 2,360.6 +71.3 (billions of yen) Fixed Liabilities Other fixed liabilities Total Liabilities Total Shareholders' Investment Noncontrolling Interest Total Equity Total liabilities and Equity Total debt 702.7 Exchange rate as of March 31, 2013: US$ 1 = ¥ 94.05 EURO 1 = ¥ 120.73 April 26, 2013 -39.0 ( +11.86) ( +10.93) Equity ratio 38.8% 975.3 40.8% 41.0% 973.3 925.2 35.9% 822.7 38.0% 897.9 Shareholders’ equity (billions of yen) End of Mar ‘09 End of Mar ‘10 End of Mar ‘11 End of Mar ‘12 End of Mar ‘13 Net debt/equity ratio (multiplies) Net D/E ratio 0.53 518.6 0.45 0.49 440.6 455.3 End of Mar ‘10 End of Mar ‘11 0.71 0.65 583.1 582.4 End of Mar ‘12 End of Mar ‘13 Net debt (billions of yen) End of Mar ‘09 (C)2013 Ricoh Company, Ltd. All Rights Reserved 12 FY2013/03 statement of cash flow (billions of yen) Consolidated net income Depreciation and amortization [ Net income + Depreciation and amortization ] Other operating activities Net cash by operating activities Plant and equipment Purchase of business Other investing activities Net cash by investing activities Free cash flow ( Operating + Investing net cash ) Increase (Decrease) of debt Dividend paid Other financing activities Net cash by financing activities Effect of exchange rate Net increase in cash and equivalents Cash and equivalents at end of period April 26, 2013 FY2012/03 FY2013/03 -40.1 37.3 91.1 [ 51.0 ] 85.9 [ 123.2 ] -39.8 11.2 1.2 124.5 -71.7 -14.8 -84.8 -2.7 -25.8 -112.4 -18.8 -106.4 -101.2 112.3 18.0 -48.3 -23.9 -0.6 -15.2 -0.7 87.8 -2.5 -64.3 7.1 -16.0 156.2 -39.1 117.0 Free cash flow (billions of yen) <Annual Data> 101.1 36.7 18.0 -101.2 -195.6 FY 09/03 FY 10/03 FY 11/03 FY 12/03 FY 13/03 66.0 27.8 13.2 -20.0 -15.3 -17.3 -8.8 -23.7 -77.1 Q4 FY11/03 (C)2013 Ricoh Company, Ltd. All Rights Reserved Q1 Q2 Q3 FY2012/03 Q4 Q1 Q2 Q3 Q4 FY2013/03 13 FY2014/3 Business environment World economy will recover slowly in the latter half of 2013. economy Uncertain situation in the Eurozone will continue. Total demand for MFPs will increase thanks to demand in emerging markets. High interest in TCO reduction and business efficiency. customers Expanding use of mobile devices and cloud services. Demand shifting from possession to use and products to services. Intensifying competition advanced and emerging countries. competitors Service business expansion Strengthening one-stop solution trend April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 14 FY2014/3 Priority measures <17th MTP basic strategy> Simultaneous achievement of “transformation” and “growth” <FY2014/3 basic policy> Ensure activities for transformation and accelerate growth April 26, 2013 Thoroughly reinforce the earning power through core businesses Create new profit models in current core businesses Accelerate development for new growth businesses Improve resource efficiency (C)2013 Ricoh Company, Ltd. All Rights Reserved 15 FY2014/3 Forecast - Key IndexesNet sales 2,100.0 bn yen Operating income 140.0 bn yen Net sales % 6.7 % EPS 110.34 yen ROE 8.6 % 33.0 full year dividend Capital expenditures (fixed assets) R&D expenditures Exchange rate April 26, 2013 yen 89.0 bn yen yoy +9.1%(excluding FX :+1.8%) yoy +120.8% yoy +3.4pt yoy +146.4% yoy +4.8pt yoy +4.0 yen yoy +2.4 bn yen 113.0 bn yen yoy +0.9 bn yen US$ : 95.0 yen yoy +11.94 yen Euro : 125.0 yen Yoy +17.92 yen (C)2013 Ricoh Company, Ltd. All Rights Reserved (Net sales%: 5.4%) 16 FY2014/03 operating income y-o-y comparison (billions of yen) +42.4 +10.0 -0.9 +76.6 -26.1 +15.0 +31.2 +5.0 140.0 Expense on FY12/03 16.6 (increase) Expanse on FY13/03 10.0 (decrease) Benefit 24.6 (increase) 63.4 FY13/03 Operating Income Restructuring Charge, net Extraordinary items Forex assumptions (yen) US$ Euro April 26, 2013 BPR Sales Product Cost Down Gross profit items FY2013/03 result FY2014/03 forecast y-o-y 83.06 107.08 95.00 125.00 +11.94 +17.92 R&D Expenses Forex, net Operating Income forecast SG&A items Forex impacts Impacts of forex per yen annually (C)2013 Ricoh Company, Ltd. All Rights Reserved FY14/03 (billion yen) US$ Euro sales OP 6.5 3.5 1.3 1.5 17 Progress of structural reform (CRGP) Total ▲approx. 10,000 persons (billions of yen) 66.0 ▲approx. 4,000 persons 34.8 24.6 ▲approx. 5,000 persons 38.3 38.3 13.1 13.1 △10.0 Merit ▲21.0 13.1 △34.1 -Human resource optimization -Change work style -Integrate site April 26, 2013 △16.6 Cost -Human resource optimization -BPR -Reorganize production strategies and review development processes -Integrate site -Human resource optimization -BPR -Reorganize production strategies and review development processes -Integrate site FY2012/03 FY2013/03 FY2014/03 (Actual) (Actual) (Plan) (C)2013 Ricoh Company, Ltd. All Rights Reserved 18 Dividend and ROE 33.0 33.0 33.0 33.0 33.0 29.0 28.0 24.0 full year dividend 20.0 (yen) 17.0 15.0 25.0 16.5 16.5 16.5 8.5 15.0 16.5 12.0 year-end dividend mid-year dividend 10.0 10.0 12.0 13.0 16.0 18.0 16.5 16.5 16.5 16.5 12.5 FY05/03 FY06/03 FY07/03 FY08/03 FY09/03 FY10/03 FY11/03 FY12/03 FY13/03 FY14/03 forecast full-year dividend payout ratio ROE April 26, 2013 18% 18% 18% 23% 366% 86% 122% loss 64% 29% 10.0% 10.6% 11.0% 9.9% 0.6% 2.9% 2.0% -5.1% 3.8% 8.6% (C)2013 Ricoh Company, Ltd. All Rights Reserved 19 Appendix April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 20 Hot new products and services Tablet application for paperless meetings available to connect a maximum of 350 units at same time New Convert to PDF automatically <announced in Feb., 2013> Projector for wireless LAN Wireless LAN Register materials to server PC Server -Easily upload meeting materials from web browser to server -Decrease printing costs for materials and also respond to last minute document changes -Secure deleting of data after meetings Mobile Visual Search Platform “Ocutag™” <announced in Apr.,2013> -Mobile apps connect users with a variety of related digital media through simple image capture, for easy access to customized multimedia content and other services. Ocutag is a visual search platform which can realize this -The Ocutag mobile visual search platform provides developers with open APIs and online services to enable and support the integration of visual search into mobile apps. -The first implementation of this technology has been already achieved in India. April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 21 FY2013/03 new products (Imaging & Solutions - Document) New <Solutions> ■FlexRelease CX Increase competitive edge in developed markets (Cloud print) HIGH Expand solutions(Cloud/MDS etc.) Outstanding environmental products and solutions ■Smart Device Print (Print from tablet devices and smart phones) Expand product lineup Most popular category in developed markets A3 monochrome high-speed MFP MP 9002 series (60-90cpm) 3 models Expand Solutions A3 color LP SP C831/830 MID A3 monochrome LP SP8300 New Most popular category in emerging markets A3 monochrome MFP MP 2001/2501 Expand Solutions color wide format printer MP CW2200/1200 color wide format printer Pro L4000 A3 color (GJ) SG 7100 A2 monochrome MFP MP W4001 A4 color MFP(GJ) SG 3100SF Increase competitive advantage in emerging markets Expand product line up meeting the needs of emerging markets Business Personal April 26, 2013 Recycled MFP (25-50cpm) A3 color 2 models A3 monochrome 4 models A3 monochrome MFP MP1601/1301 Expand product lineup LOW Released between Jan 31, 2013 to Apr 26, 2013 A3 color LP SP C731/730 Shared A4 monochrome MFP MP301SPF A4 color MFP MP C305SPF Center (C)2013 Ricoh Company, Ltd. All Rights Reserved Recycled MFP (60.75cpm) A3 monochrome 2 models Production 22 FY2013/03 new products (Imaging & Solutions - Document) FY2011/03 Color MFP FY2012/03 FY2013/03 MP C5001 MP C4001 MP C4002 MP C5002 MP C3301 MP C2801 MP C2201 MP C2051 Mono MFP MP C2802 MP C3302 MP 9002 New MP 7502 New Major new MFP launch from 12/03 2H to 13/03 . MP5002 MP4002 MP2352 MP C400 SP5210SF MP C300 SP5200S SP C241SF SP C230SFL SP1200SF April 26, 2013 MP 6002 MP2501 MP2001 MP3352 MP2852 A4 MFP New MP1301 MP1601 MP C305SPF MP301SPF SP3510SF SP100SU SP100SF (C)2013 Ricoh Company, Ltd. All Rights Reserved SG 3100SF 23 FY2013/03 sales by category By Product Category (billions of yen) By Area (billions of yen) Y-o-Y (excluding Forex) Y-o-Y (excluding Forex) +1.1%(0.0%) 1,903.4 1,924.4 134.3 98.0 146.0 93.0 +8.7%(+8.5%) 199.2 208.7 Industrial Products 148.5 147.0 -5.1%(-6.3%) Other Network System Solutions +4.8%(+4.9%) 1,323.2 1,329.6 1,903.4 1,924.4 126.9 135.7 421.3 421.7 1,685.3 468.7 1,017.0 496.6 1,054.1 Production Printing -1.0%(-3.1%) FY2013/03 Overseas 870.3 Office Imaging +0.5%(-0.7%) +0.9%(-0.3%) The Americas +5.9%(+0.9%) +3.6%(+1.6%) Japan -1.8%(-1.8%) Imaging & Solutions FY2012/03 Other +6.9%(+3.2%) EMEA +0.1%(+1.9%) 886.4 1,671.1 +1.1%(0.0%) FY2012/03 FY2013/03 * We have restated the previous year’s consolidated financial statements due to changing the fiscal year-ends of our subsidiaries from Jan, 2012. April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 24 OP by geographic segment OP margin (billions of yen) The Americas Japan 0.4% 2.0% -6.5% -4.8% 3.3% 2.7% 1.4% 1.7% 2.7% OP margin 0.2% -3.8% -0.6% -18.5% 0.2% 0.8% 0.6% 1.8% 2.0% 2.2 11.0 6.2 8.5 1.2 4.2 5.1 0.2 8.9 0.2 0.9 0.6 Q1 Q2 2.9 -0.7 -14.8 ~ -4.3 -21.2 -21.5 Q4 Q1 FY11/03 Q2 Q3 Q4 Q1 FY2012/03 Q2 Q3 Q4 Q4 FY11/03 FY2013/03 Europe / Middle East / Africa OP margin 7.7% 6.1% 5.5% 0.8% 4.5% 6.6% 5.9% 8.0 6.1% 7.3% FY11/03 April 26, 2013 Q2 Q3 Q4 FY2012/03 Q3 Q4 FY2013/03 Other OP margin 3.2% 2.3% 4.4% 0.2% 3.9% 3.8% 3.7% 4.4% 4.6% 9.0 6.5 5.4 4.8 6.2 4.4 6.4 0.8 Q4 Q1 Q1 Q2 Q3 FY2012/03 Q4 Q1 Q2 Q3 FY2013/03 Q4 2.1 1.4 Q4 Q1 FY11/03 3.1 2.9 2.8 2.7 3.3 3.8 Q4 Q1 Q2 Q3 Q4 0.1 Q2 Q3 FY2012/03 (C)2013 Ricoh Company, Ltd. All Rights Reserved FY2013/03 * Excluding “Corporate and Eliminations” 25 FY2013/03 Q4 income statement FY2013/03 Q4 result 241.3 265.2 506.6 184.3 36.4% 165.4 32.7% 18.9 3.7% 16.6 3.3% 8.6 1.7% 11.89 229.4 307.9 537.3 205.1 38.2% 182.2 33.9% 22.9 4.3% 21.8 4.1% 15.1 1.7% 20.92 US $1 79.32 92.28 +12.96 1US$ = 85.00JPY Euro 1 104.04 121.81 +17.77 1Euro = 115.00JPY (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) Y-o-Y Comparison FY2012/03 Q4 result Change Change(%) Change(%) without Forex -11.8 -4.9% -4.9% +42.6 +16.1% +1.0% +30.7 +6.1% -1.8% +20.8 +11.3% +16.8 +10.2% +4.0 +21.2% Investment (billions of yen) FY12/03 FY13/03 Q4 Q4 R&D 29.7 29.8 5.9% 5.5%) CAPEX 19.3 25.4 Depreciation 18.1 15.9 (% on sales +5.2 +31.7% (tangible fixed assets) +6.5 +75.8% +9.03 FY2013/03 Q4 forex assumption *We have restated the previous year’s consolidated financial statements due to changing the fiscal year-ends of our subsidiaries from Jan, 2012. April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 26 FY2013/3 Q4 sales by category By product category (billions of yen) By Area Y-o-Y (excluding Forex) Y-o-Y (excluding Forex) +6.1%(-1.8%) +6.1%(-1.8%) 506.6 38.0 23.1 55.9 537.3 36.3 22.8 58.0 42.2 Other -4.5%(-6.0%) Industrial Products -1.1%(-7.6%) 506.6 537.3 37.7 Other +11.9%(-1.6%) 33.7 110.0 127.4 EMEA +15.8%(+0.9%) 37.9 Network System Solutions +3.8%(+1.8%) 351.5 445.3 377.8 121.5 265.2 142.7 307.9 Production Printing April 26, 2013 Overseas +16.1%(+1.0%) +11.5%(-0.2%) 478.1 Office Imaging +7.5%(-1.7%) 241.3 229.4 Japan -4.9%(-4.9%) Imaging & Solutions FY2012/03 Q4 The Americas +17.4%(+1.8%) FY2013/03 Q4 +7.4%(-1.1%) FY2012/03 Q4 (C)2013 Ricoh Company, Ltd. All Rights Reserved FY2013/03 Q4 27 FY2014/03 income statement forecast FY2014/03 Forecast 870.3 1,054.1 1,924.4 768.6 39.9% 705.1 36.6% 63.4 3.3% 58.1 3.0% 32.4 1.7% 44.78 882.5 1,217.5 2,100.0 875.0 41.7% 735.0 35.0% 140.0 6.7% 135.0 6.4% 80.0 3.8% 110.34 US $1 83.06 95.00 +11.94 Euro 1 107.08 125.00 +17.92 (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) April 26, 2013 Y-o-Y comparison FY2013/03 Results Change Change(%) Change(%) without Forex +12.1 +1.4% +1.4% +163.4 +15.5% +2.2% +175.5 +9.1% +1.8% +106.3 +13.8% +29.8 +4.2% Investment +76.5 +120.8% (billions of yen) R&D +76.8 +132.4% FY13/03 FY14/03 result forecast 112.0 113.0 5.8% 5.4%) 86.5 60.4 89.0 73.0 (% on sales CAPEX Depreciation (tangible fixed assets) +47.5 +146.8% +65.56 (C)2013 Ricoh Company, Ltd. All Rights Reserved 28 FY2014/3 sales forecast by category By product category (billions of yen) By area Y-o-Y (excluding Forex) +9.1%(+1.8%) Y-o-Y (excluding Forex) +9.1%(+1.8%) 2,100.0 1,924.4 146.0 93.0 208.7 147.0 151.0 102.0 223.5 165.3 Other +3.4%(+1.9%) Industrial Products +9.6%(+2.6%) Network System Solutions +7.1%(+5.1%) Production Printing 1,329.6 1,685.3 1,458.2 1,847.0 2,100.0 1,924.4 161.9 Other +19.3%(+6.5%) 489.3 EMEA +16.0%(+1.6%) 135.7 421.7 496.6 1,054.1 566.3 1,217.5 +12.4%(+2.2%) Office Imaging +9.7%(+1.2%) April 26, 2013 FY2014/03 +9.6%(+1.8%) Overseas +15.5%(+2.2%) 870.3 882.5 Japan +1.4%(+1.4%) Imaging & Solutions FY2013/03 The Americas +14.0%(+1.5%) FY2013/03 (C)2013 Ricoh Company, Ltd. All Rights Reserved FY2014/03 29 Appendix: historical data (1) *Value based ratio including forex Imaging & Solutions sales portion by products FY2012/03 FY12/03 FY13/03 FY2013/03 FY12/03 FY13/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 1H 1H Total Total MFP 59% 56% 57% 57% 58% 55% 57% 57% 57% 56% 57% 57% Office Printer 11% 10% 10% 10% 10% 10% 10% 10% 10% 10% 10% 10% Production Printing(PP) 8% 9% 10% 9% 9% 9% 9% 9% 9% 9% 9% 9% Office Imaging, other 6% 6% 6% 6% 6% 6% 6% 6% 7% 6% 6% 6% MDS(Labor charge) & IT Services 9% 10% 10% 11% 10% 11% 11% 12% 9% 11% 10% 11% Network System Solutions, other 8% 9% 8% 7% 8% 9% 8% 7% 8% 9% 8% 8% MFP & printer Non-hardware ratio FY2012/03 MFP Office Printer PP April 26, 2013 FY12/03 FY13/03 FY2013/03 FY12/03 FY13/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 1H 1H Total Total Japan 56% 61% 64% 52% 58% 61% 60% 50% 59% 59% 58% 57% Overseas 56% 51% 54% 52% 55% 53% 55% 53% 53% 54% 53% 54% Total 56% 55% 57% 52% 56% 56% 57% 52% 55% 56% 55% 55% Japan 88% 88% 88% 85% 88% 87% Overseas 73% 69% 74% 72% 71% 72% Total 81% 79% 81% 78% 80% 80% Japan 63% 58% 61% 55% 60% 59% Overseas 56% 57% 60% 59% 57% 58% Total 58% 57% 60% 58% 57% 58% (C)2013 Ricoh Company, Ltd. All Rights Reserved 30 Appendix: historical data (2) MFP & printer y-o-y (Office Imaging and Production Printing) < Hardware > FY2012/03 Q1 *By value FY12/03 FY13/03 FY2013/03 Q2 Q3 Q4 Q1 Q2 Q3 Q4 +11% -2% FY12/03 FY13/03 1H 1H Total Total +8% -4% +6% +0% -10% -6% -11% +0% MFP&Printer Japan +18% -2% -4% +10% -6% -2% (Office+PP) Overseas -13% -7% -11% -11% +0% -11% +0% +11% (Forex excluded) -8% -1% -5% -6% +7% -7% -4% -3% -5% +0% -5% -2% Total -4% -5% -9% -4% -2% -8% +3% +6% -5% -5% -6% +0% (Forex excluded) +0% -2% -4% -1% +2% -5% +1% -3% -1% -2% -2% -1% MFP&Printer Japan -5% +4% -2% +0% +2% -2% -2% -7% +0% +0% -1% -2% (Office+PP) Overseas -4% -2% -4% -1% -4% -4% +7% +19% -3% -4% -3% +5% (Forex excluded) +2% +3% +2% +4% +4% +1% +4% +3% +2% +2% +3% +3% Total -4% +1% -3% -1% -2% -3% +3% +8% -2% -2% -2% +2% (Forex excluded) -1% +3% +1% +2% +3% +0% +1% -1% +1% +1% +1% +1% < Non-hardware > *Total hardware and non-hardware sales of MFP, Office printer, Cut sheet PP, Continuous form PP (excluding sales of solutions and third party products) April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 31 Appendix: historical data (3) MFP & printer y-o-y (Office Imaging) < Hardware > *By value FY2012/03 Q1 Q2 Q3 Q4 Q1 Q2 MFP&Printer Japan -6% -3% (Office Imaging) Overseas -3% (Forex excluded) MFP Office Printer Q3 Q4 1H +11% -2% 1H FY12/03 FY13/03 Total Total -4% -1% -10% +1% +12% -7% +0% +4% -6% -2% -2% -1% -2% Total -4% -8% +4% +6% -6% +0% (Forex excluded) +0% -5% +2% -2% -2% -1% +12% -1% Japan +18% -4% -5% +7% -6% -1% Overseas -14% -6% -14% -15% -4% -12% +0% +12% (Forex excluded) -8% -1% -8% -10% +3% -8% -3% Total -4% -5% -11% -7% -4% -9% (Forex excluded) +0% -2% -7% -4% +0% Japan -1% Overseas +8% +22% +17% +10% (Forex excluded) Total (Forex excluded) April 26, 2013 FY12/03 FY13/03 FY2013/03 +7% -4% +5% +0% -10% -8% -12% -1% -2% -5% -3% -7% -3% +4% +7% -5% -7% -7% +0% -6% +2% -2% -1% -3% -3% -2% -16% -2% -19% +16% +28% +13% -4% +5% +6% +10% -2% +10% +9% +8% -10% (C)2013 Ricoh Company, Ltd. All Rights Reserved -9% -11% +14% +13% +21% +12% +5% +4% +9% +3% 32 Appendix: historical data (4) MFP & printer y-o-y (Office Imaging) < Non-hardware > *By value FY2012/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 -7% MFP&Printer Japan +2% -3% -2% (Office Imaging) Overseas -5% -6% (Forex excluded) +3% Total (Forex excluded) MFP Office Printer April 26, 2013 FY12/03 FY13/03 FY2013/03 1H 1H FY12/03 FY13/03 Total Total +0% -2% +7% +18% -5% +4% -1% +4% +2% +1% +2% -2% -4% +3% +7% -3% +1% +2% -2% +2% -2% +0% +0% -6% Japan -5% -3% -4% -1% +0% -4% -3% -4% -2% -3% -3% Overseas -4% -3% -7% -4% -5% -5% +7% +17% -3% -5% -4% +3% (Forex excluded) +1% +2% -1% +2% +2% +0% +4% +1% +1% +1% +1% +2% Total -5% -3% -6% -3% -3% -5% +3% +8% -4% -4% -4% +1% (Forex excluded) -2% +0% -2% +0% +1% -2% +1% -2% -1% +0% -1% +0% Japan +9% +1% +1% -8% Overseas -3% (Forex excluded) +5% +0% -10% +10% +22% -6% +5% +6% -5% +6% +7% +1% +4% Total +4% -3% +5% +3% +0% +2% (Forex excluded) +8% -1% +3% -3% +3% +2% (C)2013 Ricoh Company, Ltd. All Rights Reserved 33 Appendix: historical data (5) Production Printing (PP) y-o-y *By value < Hardware > FY2012/03 Q1 PP Q2 Q3 FY12/03 FY13/03 FY2013/03 Q4 Q1 Q2 Japan -10% +8% Overseas +32% -13% (Forex excluded) Q3 Q4 1H 1H FY12/03 FY13/03 Total Total +4% +10% -1% +3% -9% +5% +5% +1% +39% -10% -13% -9% +10% -1% Total +21% -9% -7% +6% +3% +2% (Forex excluded) +27% -6% -10% -5% +7% +0% Japan +5% +6% -9% -2% +6% +0% Overseas +5% +13% +7% +31% +9% +14% +11% +18% +4% +14% +15% +12% +5% +12% +3% +23% +8% +11% +10% +15% +1% +10% +13% +9% < Non-hardware > PP (Forex excluded) Total (Forex excluded) *Total hardware and non-hardware sales of Cut sheet PP, Continuous form PP (excluding sales of solutions and third party products) April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 34 Appendix: historical data (6) MFP & printer color ratio MFP Office Printer PP FY2012/03 FY12/03 FY13/03 FY2013/03 FY12/03 FY13/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 1H 1H Total Total Japan 76% 77% 78% 68% 70% 68% 74% 71% 77% 69% 74% 71% Overseas 56% 56% 58% 53% 56% 55% 56% 56% 56% 56% 56% 56% Total 64% 62% 64% 59% 61% 59% 62% 61% 63% 60% 62% 61% Japan 44% 43% 45% 49% 44% 46% Overseas 32% 32% 33% 29% 32% 31% Total 36% 36% 37% 36% 36% 36% Japan 6% 8% 7% 14% 7% 9% Overseas 56% 54% 56% 53% 55% 55% Total 47% 44% 46% 45% 45% 45% *For hardware shipment, by value Number of employees Japan Overseas FY11/03 FY12/03 FY13/03 Q1 Q2 Q3 Q4 41,118 40,072 38,519 38,849 38,323 37,793 37,401 Americas 35,000 34,139 33,262 32,900 32,461 32,025 31,475 EMEA 17,239 17,350 17,637 17,449 18,170 18,290 18,229 China 10,143 11,808 11,960 11,798 12,056 11,883 12,094 5,025 5,645 7,864 7,984 8,072 8,151 8,232 67,407 68,942 70,723 70,131 70,759 70,349 70,030 108,525 109,014 109,242 108,980 109,082 108,142 107,431 AsiaPacific Sub total Total FY09/03 *As of end of each period April 26, 2013 (C)2013 Ricoh Company, Ltd. All Rights Reserved 35