Consolidated Results for the 9 months ended December 31, 2012 January 31, 2013 Zenji Miura, Director, Deputy President & CFO Ricoh Company, Ltd. Collaboration over distances with Interactive whiteboard and Unified communication system (UCS) FY2013/03 Apr-Dec results overview ¾ Operating income for nine months turned to black from last corresponding period, and grew by ¥77.4 bil y-o-y to ¥40.4 bil. ¾ Although net sales for nine months decreased by 0.7% y-o-y, they grew 0.7% y-o-y excluding forex impact. ¾ For Q3, sales fell short of the plan for U.S. and China in December, however, total sales of Imaging & Solution grew y-o-y. ¾ Structural reform activities are on track, impairment losses in last fiscal year and cost reduction from making R&D more efficient contributed to profit. ¾ FCF improved from the last corresponding period. ¾ Sales and profit forecast for FY2013/03 was revised up, because of steady progress in structural reform and change of Forex assumption. January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 2 FY2013/03 Apr-Dec income statement FY2012/03 Apr-Dec result FY2013/03 Apr-Dec result 645.1 751.7 1,396.8 568.2 40.7% 605.2 43.3% -37.0 -2.6% -48.5 -3.5% -53.1 -3.8% -73.31 640.9 746.1 1,387.0 563.4 40.6% 522.9 37.7% 40.4 2.9% 36.2 2.6% 17.3 1.2% 23.86 +97.17 US $1 79.00 80.05 +1.05 Euro 1 110.71 102.26 -8.45 (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) Y-o-Y Comparison Change Change(%) Change(%) without Forex -4.2 -0.7% -0.7% -5.5 -0.7% +1.8% -9.7 -0.7% +0.7% -4.8 -0.9% -82.3 -13.6% Investment +77.4 － (billions of yen) FY12/03 FY13/03 Apr-Dec Apr-Dec R&D +84.8 +70.4 － － 89.3 82.1 6.4% 5.9%) CAPEX 53.9 61.1 Depreciation 46.8 44.5 (% on sales (tangible fixed assets) ＜FY2013/03 Q3 forex assumption ＞ Q3(Actual) 1US$ 1Euro 81.27JPY Q3 75.00JPY 105.43JPY 100.00JPY *We have restated the previous year’s consolidated financial statements due to changing the fiscal year-ends of our subsidiaries from Jan, 2012. January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 3 FY2013/03 Apr-Dec operating income y-o-y comparison (billions (billions of of yen) yen) +7.1 +2.9 +7.1 -18.2 -9.5 +46.5 +77.4 Expense on FY12/03 29.6 (increase) Expanse on FY13/03 13.5 (decrease) Benefit 30.4 (increase) 40.4 +37.0 -37.0 FY12/03 Impairment Operating Income January 31, 2013 +4.4 Quake Restructuring &Flood Charge, net Impact Extraordinary items Sales Product Cost Down Gross profit items R&D Expenses Forex, net FY13/03 Operating Income forecast SG&A items (C)2012 Ricoh Company, Ltd. All Rights Reserved 4 FY2013/3 Apr-Dec results supplement OP / OP margin OP margin 3.4% SG&A (billions of yen) 3.7% 3.1% 2.9% 2.8% 1.2% 2.4% SG&A ratio 0.0% (billions of yen) 43.0% 47.3% 37.4% 39.9% 38.6% 32.7% 36.7% 37.4% 38.2% -2.8% -7.6% 15.9 6.2 18.9 14.2 11.3 13.1 202.6 SG&A 180.5 184.3 186.2 SG&A (R&D excluded) 153.2 154.7 158.2 27.3 29.5 28.0 31.7 Q3 Q4 Q1 Q2 13.0 216.3 165.4 175.6 171.4 175.9 135.7 148.6 143.7 148.5 29.5 29.7 27.0 27.7 27.4 Q3 Q4 Q1 Q2 Q3 -13.3 -34.9 R&D Q3 Q4 FY11/03 January 31, 2013 Q1 Q2 Q3 FY2012/03 Q4 Q1 Q2 FY2013/03 Q3 FY11/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved 170.9 186.8 FY2012/03 FY2013/03 5 FY2013/03 Apr-Dec business segment Sales by Product Category Sales y-o-y excluding forex (billions of yen) Change(without forex) -0.7%(+0.7%) 1,396.8 1,387.0 -0.2% 0.0% Other 96.2 109.6 74.9 70.2 143.3 150.7 Industrial Products 110.6 104.7 -6.3%(-6.0%) -1.9% 1,225.7 1,207.2 Production Printing -5.3%(-4.1%) Office Imaging -2.1%(-0.4%) +2.8% -1.6% FY2013/03 Apr-Dec Apr-Dec -1.5%(0.0%) * We have restated the previous year’s consolidated financial statements due to changing the fiscal year-ends of our subsidiaries from Jan, 2012. January 31, 2013 +2.8% +1.0% +0.7% -0.2% +8.6% +0.6% -7.9% -8.7% +1.4% +0.8% -2.1% Industrial Products 0.0% Other -5.0% -7.0% -7.9% -8.1% -4.9% +33.9% -4.6% -4.6% 0.0% Imaging & Solutions FY2012/03 -0.6% Imaging & Solutions 0.0% 951.7 +1.4% -0.1% +0.8% +13.9%(+14.3%) Network System Solutions +5.1%(+6.1%) 971.7 +3.7% +1.9% +2.6% Total -8.2% Q3 Q4 FY11/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved -9.8% Q1 Q2 +23.3% +22.8% +27.2% +0.3% Q3 FY2012/03 Q4 Q1 Q2 Q3 FY2013/03 6 Imaging & Solutions < OP&OP margin > < MFP / Printer / PP combined y-o-y > (billions of yen) +5% 8.5% +2% 7.7% 7.3% 7.9% 5.9% 6.8% -4.4% +1% +1% 2.2% OP margin Non-hardware 0% 7.9% +1% 0% +0% +3% +1% -2% +3% +0% +1% +2% +1% -1% -1% -4% Hardware -5% Q3 Q4 Q1 FY11/03 OP 35.1 35.3 26.3 28.0 30.7 28.8 32.2 9.0 Q4 FY11/03 Q1 Q2 Q3 FY2012/03 Q4 Q1 Q2 Q4 Q1 Q2 Q3 FY2013/03 See Appendix for more data < Products & Services sales y-o-y > (Value, excluding Forex) Black&White Color MFP -4% +2% Office Printer 10% +1% PP (Cut Sheet type) -1% +27% Q3 FY2013/03 * Excluding “Corporate and Eliminations” MDS +16% (including hardware, non-hardware and labor charge) IT Services January 31, 2013 Q3 FY2012/03 (FY2013/03 Apr-Dec ) -17.4 Q3 Q2 (C)2012 Ricoh Company, Ltd. All Rights Reserved +16% 7 Imaging & Solutions Topics Review by business region Japan The Americas MFP and LP sales increased y-o-y including the impact of the flood in Thailand last fiscal year, while weak demand situation remained. Amid continuing uncertain demand, net sales missed the plan due to slow-down in December. The turn-around process for OP through CRGP is on course. EMEA We achieved a 4% increase in net sales for Q3 despite the weak macro economy, thanks to the contribution from new acquisition and value-added products and services. AP& China Net sales in China decreased in December due to the sales slow-down caused by macro risks. AP region other than China saw steady growth in sales of low-end MFPs. Topics Interactive whiteboard “D5500” was announced. (Jan. Japan) Projection system “PJ WX3340/X3340” and “PJ WX4240” series was launched. (Jan. Japan) Geljet full color wide format MFP “MP CW2200/1200” series was announced. (Nov. Japan) A3 monochrome MFP “MP1601/1301” series was announced. (Jan Japan) January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 8 Industrial Products / Other (billions of yen) Other Industrial Products - Thermal Rewritable media with RFID launched in Japan. - FA (factory automation) camera series launched. RECO-view RF tag - DSLR camera PENTAX K-30 launched. - New DSLR camera PENTAX K-5 II launched. - New Mirror-less camera PENTAX Q10 launched. ＰＥＮＴＡＸ Ｋ-３０ FA camera < OP> ＰＥＮＴＡＸ Ｋ-５ ＩＩ Ｑ１０ < OP> 0.8 0.2 -0.2 0.2 -0.3 -0.4 -0.4 -0.3 -1.0 -0.2 Q4 FY11/03 January 31, 2013 Q1 Q2 -0.4 -1.6 -1.7 -2.0 -3.3 -1.6 Q3 -0.3 -0.5 Q3 FY2012/03 Q4 Q1 Q2 Q3 FY2013/03 Q3 Q4 Q1 FY11/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved Q2 Q3 FY2012/03 Q4 Q1 Q2 Q3 FY2013/03 9 Balance Sheet as of December 31, 2012 Inventories/Averaged cost of sales (month) Assets (billions of yen) Current Assets As of Dec 31, 2012 Dif ｆ . from Mar 31, '12 1,123.4 +16.8 Cash & time deposits 138.4 -20.2 Trade receivables 709.8 +22.8 Inventories 212.1 +17.1 63.0 -2.8 1,219.6 +36.8 Tangible fixed assets 281.6 +13.1 Finance receivable 482.7 +14.7 Other current assets Fixed Assets Other investments Total Assets 455.3 2,343.0 Exchange rate as of December 31, 2012： US$ 1 = ¥ 86.58 EURO 1 = ¥ 114.71 January 31, 2013 +8.9 Inventories/Averaged cost of sales 2.03 2.19 195.0 201.3 212.1 End of End of End of End of End of Mar Mar Mar Mar Mar ‘09 ‘10 ‘11 ‘12 ‘08 End of End of Dec Dec ‘11 ‘12 1.78 1.86 192.0 191.5 1.70 1.79 169.2 171.8 2.32 Inventories (billions of yen) Total assets turn over (per month) Total assets turn over 1.00 0.88 0.82 0.84 0.84 0.84 0.80 2,513.4 2,3 83.9 2,255.5 2,2 89.3 2,214.3 2,186.3 End of End of End of End of End of Mar Mar Mar Mar Mar ‘09 ‘10 ‘11 ‘12 ‘08 End of End of Dec Dec ‘11 ‘12 2,343.0 +53.7 Total Assets (billions of Yen) ( +4.39) ( +4.91) (C)2012 Ricoh Company, Ltd. All Rights Reserved 10 Balance Sheet as of December 31, 2012 Equity ratio Liabilities and Equity (billions of yen) As of Dec 31, 2012 Difｆ. from Mar 31, '12 Current Liabilities 656.4 -16.6 Trade payables 235.5 -16.6 Short-term borrowings 224.1 +7.6 Other current liabilities 196.7 -7.6 782.0 +44.7 Long-term indebtedness 565.0 +39.5 Accrued pension&severance costs 163.3 -1.4 53.6 +6.5 1,438.4 +28.1 845.6 +22.9 58.9 +2.6 Fixed Liabilities Other fixed liabilities Total Liabilities Total Shareholders' Investment Noncontrolling Interest Total Equity Total liabilities and Equity Total debt 904.6 +25.5 2,343.0 +53.7 789.1 Exchange rate as of December 31, 2012： US$ 1 = ¥ 86.58 EURO 1 = ¥ 114.71 January 31, 2013 +47.2 ( +4.39) ( +4.91) Equity ratio 48.8% 38.8% 40.8% 41.0% 35.9% 1,080.1 975.3 973.3 925.2 822.7 36.5% 36.1% 804.9 845.6 Shareholders’ equity (billions of yen) End of End of End of End of End of Mar Mar Mar Mar Mar ‘09 ‘10 ‘11 ‘12 ‘08 End of End of Dec Dec ‘11 ‘12 Net debt/equity ratio (multiplies) Net D/E ratio 0.20 0.53 518.6 Net debt (billions of yen) 0.45 0.49 0.71 0.74 583.1 597.9 0.77 650.7 440.6 455.3 212.2 End of End of End of End of End of Mar Mar Mar Mar Mar ‘09 ‘10 ‘11 ‘12 ‘08 (C)2012 Ricoh Company, Ltd. All Rights Reserved End of End of Dec Dec ‘11 ‘12 11 FY2013/03 Apr-Dec statement of cash flow (billions of yen) Consolidated net income Depreciation and amortization [ Net income + Depreciation and amortization ] Other operating activities Net cash by operating activities Plant and equipment Purchase of business Other investing activities Net cash by investing activities Free cash flow ( Operating + Investing net cash ) Increase (Decrease) of debt Dividend paid Other financing activities Net cash by financing activities Effect of exchange rate Net increase in cash and equivalents Cash and equivalents at end of period January 31, 2013 FY2012/03 Apr-Dec FY2013/03 Apr-Dec -49.8 20.8 65.8 [ 16.0 ] 62.9 [ 83.7 ] -41.7 -25.6 -55.3 28.3 -53.1 -15.0 -59.7 -2.1 -20.6 -88.8 -14.4 -76.2 -114.5 127.1 -47.9 41.3 -23.9 -0.6 -15.2 -0.7 102.6 -8.4 25.4 0.7 -20.3 151.8 -21.8 134.4 Free cash flow (billions of yen) 27.8 13.2 -7.6 -15.3 -20.0 -17.3 -8.8 -23.7 -77.1 Q3 Q4 Q1 FY11/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved Q2 Q3 Q4 FY2012/03 Q1 Q2 Q3 FY2013/03 101.1 <Annual Data> 51.8 36.7 -3.9 -101.2 -195.6 FY 07/03 FY 08/03 FY 09/03 FY 10/03 FY 11/03 FY 12/03 12 FY2013/03 income statement forecast (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) January 31, 2013 US $1 Euro 1 FY2012/03 Results FY2013/03 forecast (on Oct '12) FY2013/03 Forecast 886.4 1,017.0 1,903.4 752.6 39.5% 770.6 40.4% -18.0 -0.9% -31.9 -1.7% -44.5 -2.3% -61.42 887.0 1,013.0 1,900.0 755.0 39.7% 685.0 36.1% 70.0 3.7% 62.5 3.3% 33.0 1.7% 45.51 883.0 1,037.0 1,920.0 765.0 39.8% 690.0 35.9% 75.0 3.9% 67.5 3.5% 36.0 1.9% 49.65 +111.07 79.08 77.22 81.29 +2.21 105.44 -3.61 109.05 100.33 Y-o-Y comparison Change Change(%) Change(%) without Forex -3.4 -0.4% -0.4% +19.9 +2.0% +1.6% +16.5 +0.9% +0.7% +12.3 +1.6% -80.6 -10.5% Investment +93.0 － (billions of yen) +99.4 － R&D FY12/03 FY13/03 result forecast 119.0 113.0 6.3% 5.9%) 73.2 64.9 79.0 60.0 (% on sales CAPEX +80.5 (C)2012 Ricoh Company, Ltd. All Rights Reserved － Depreciation (tangible fixed assets) FY2013/03 Q4 forex assumption 1US$ = 85.00JPY 1Euro = 115.00JPY 14 FY2013/03 operating income y-o-y comparison +11.5 +5.0 +6.0 -20.5 (billions of yen) -3.5 +51.5 +93.0 Expense on FY12/03 34.1 (increase) Expanse on FY13/03 20.0 (decrease) Benefit 37.4 (increase) 75.0 +6.0 +37.0 -18.0 FY12/03 Impairment Operating Income Forex assumptions Extraordinary items (yen) US$ Euro January 31, 2013 Quake Restructuring &Flood Charge, net Impact Sales Product Cost Down Gross profit items FY2012/03 result FY2013/03 forecast y-o-y 79.08 109.05 81.29 105.44 +2.21 -3.61 R&D Expenses Forex, net FY13/03 Operating Income forecast SG&A items Forex impacts Impacts of forex per yen annually (C)2012 Ricoh Company, Ltd. All Rights Reserved (billion yen) US$ Euro sales OP 6.5 3.5 1.3 1.5 15 Progress of structural reform (CRGP) Total ▲approx. 10,000 persons （billions of yen） ７6.０ ▲approx. 4,000 persons 30.５ 25.5 ▲approx. 5,000 persons 37.4 37.4 13.1 13.1 Merit ▲２１.０ 13.1 △34.1 -Human resource optimization -Change work style -Integrate site △20.0 Cost -Human resource optimization -BPR -Reorganize production strategies and review development processes -Integrate site -Human resource optimization -BPR -Reorganize production strategies and review development processes -Integrate site FY2012/03 FY2013/03 FY2014/03 (Actual) (forecast) (Plan) January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 16 FY2013/3 sales forecast By product category (billions of yen) By area Y-o-Y (without forex) Y-o-Y (without forex) +0.9%(+0.7%) 1,903.4 1,920.0 134.3 98.0 149.0 93.2 199.2 209.8 148.5 144.2 Other +11.0%(+10.9%) Industrial Products Production Printing 1,671.1 1,323.8 1,677.8 1,903.4 1,920.0 126.9 134.5 Other +6.0%(+3.9%) 421.3 416.4 EMEA -1.2%(+1.8%) 468.7 486.0 1,017.0 1,037.0 -4.9%(-5.6%) Network System Solutions +5.3%(+5.6%) 1,323.2 +0.9%(+0.7%) -2.9%(-3.6%) Office Imaging 0.0%(-0.1%) January 31, 2013 FY2013/03 +0.4%(+0.2%) Overseas +2.0%(+1.6%) 886.4 883.0 Japan -0.4%(-0.4%) Imaging & Solutions FY2012/03 The Americas +3.7%(+0.8%) FY2012/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved FY2013/03 17 New value for the customer - hot new products and services Desk edge/short throw projection system Interactive whiteboard New ＜announced on Jan. 29＞ ＜announced on Jan. 17＞ New 9write 9display 9share PJ WX3340N <desk edge type> New PJ WX4240N ＜short throw type＞ Next page Geljet full color wide format MFP ＜announced on Nov. 27＞ New MP CW2200 SP -High speed and high definition -Large size 3D CAD color output, map,etc. January 31, 2013 -Space saving: desk edge design -Unified Communication System (UCS) connected easy and small footprint video conferencing (C)2012 Ricoh Company, Ltd. All Rights Reserved 18 Expansion of offering values in communication area Interactive Whiteboard links various devices and services Collaborating over distances Cloud Services Data and information sharing New print email display 9write 9display 9share connect Hardware /Software PC MFP connect UCS LP Document January 31, 2013 mobile IT services (C)2012 Ricoh Company, Ltd. All Rights Reserved PJS Communication 19 FY2013/03 new products (Imaging & Solutions - Document) New <Solutions> ■FlexRelease CX Increase competitive edge in developed markets （Cloud print） ＨＩＧＨ Expand solutions（Cloud/MDS etc.） Outstanding environmental products and solutions ■Smart Device Print （Print from tablet devices and smart phones） Expand product lineup Most popular category in developed markets A3 monochrome high-speed MFP MP 9002 series (60-90cpm) 3 models Expand Solutions A3 color LP SP C831/830 ＭＩＤ A3 monochrome LP SP8300 New Most popular category in emerging markets New Expand Solutions color wide format printer MP CW2200/1200 color wide format printer Pro L4000 A3 color (GJ) SG 7100 A2 monochrome MFP MP W4001 A4 color MFP(GJ) SG 3100SF A3 monochrome MFP MP1601/1301 Increase competitive advantage in emerging markets Expand product line up meeting the needs of emerging markets Business Personal January 31, 2013 Recycled MFP （25-50cpm) A3 color 2 models A3 monochrome 4 models New Expand product lineup ＬＯＷ Released between Nov 1, 2012 to Jan 31, 2013 A3 color LP SP C731/730 Shared A4 monochrome MFP MP301SPF A4 color MFP MP C305SPF Center (C)2012 Ricoh Company, Ltd. All Rights Reserved New Recycled MFP （60.75cpm) A3 monochrome 2 models Production 20 FY2013/03 new products (Imaging & Solutions - Document) FY2011/03 Color MFP FY2012/03 MP C5001 MP C4001 FY2013/03 MP C4002 MP C5002 MP C3301 MP C2801 MP C2201 MP C2051 Mono MFP MP C2802 MP C3302 MP 9002 MP 7502 Major new MFP launch from 12/03 2H to 13/03 Apr-Dec. MP5002 MP4002 MP2352 MP C400 SP5210SF MP C300 SP5200S SP C241SF SP C230SFL SP1200SF January 31, 2013 New New MP3352 MP2852 A4 MFP MP 6002 MP1301 MP1601 MP C305SPF MP301SPF SP3510SF SP100SU SP100SF (C)2012 Ricoh Company, Ltd. All Rights Reserved SG 3100SF 21 Dividend and ROE (yen) 33.0 33.0 33.0 33.0 29.0 28.0 24.0 full year dividend year-end dividend 18.0 20.0 17.0 15.0 25.0 16.5 16.5 8.5 15.0 16.5 12.0 10.0 10.0 mid-year dividend 8.0 FY04/03 10.0 FY05/03 12.0 13.0 FY06/03 FY07/03 16.0 FY08/03 18.0 16.5 16.5 16.5 12.5 FY09/03 FY10/03 FY11/03 FY12/03 FY13/03 forecast full-year dividend payout ratio ROE 15% 18% 18% 18% 23% 366% 86% 122% loss 64% 12.6% 10.0% 10.6% 11.0% 9.9% 0.6% 2.9% 2.0% -5.1% 4.2% January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 22 Appendix January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 23 FY2013/03 Apr-Dec sales by area Sales by year Quarterly sales y-o-y excluding forex (billions of yen) Y-o-Y (without forex) Japan -0.7%(+0.7%) 1,396.8 93.2 311.3 347.1 751.7 1,387.0 98.0 294.3 EMEA -5.5%(+2.3%) 746.1 The Americas +1.9%(+0.6%) 640.9 -0.2% +1.0% Japan -1.8% +0.0% -9.4% The Americas +3.4% +0.1% -2.1% +4.7% +0.9% 0.0% -0.2% -3.4% -3.2% -3.6% Europe / Middle East / Africa +5.6% +4.7% Overseas -0.7%(+1.8%) 645.1 +6.9% +0.1% -3.0% 0.0% Other +5.1%(+5.0%) 353.8 +2.7% +5.2% +2.5% +3.7% -0.3% 0.0% Other -0.7%(-0.7%) +3.3% +2.8% +0.8% +16.9% +15.3% +10.8% +7.6% +6.1% +7.6% +5.7% +1.3% -0.3% 0.0% FY2012/03 Apr-Dec January 31, 2013 FY2013/03 Apr-Dec Q3 Q4 FY11/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved Q1 Q2 Q3 FY2012/03 Q4 Q1 Q2 Q3 FY2013/03 24 FY2013/03 Q3 geographic segment OP margin (billions of yen) The Americas Japan 1.2% 0.4% 2.0% -6.5% -4.8% 3.3% 2.7% 1.4% 1.7% OP margin -1.2% 0.2% -3.8% -0.6% -18.5% 0.2% 0.8% 0.6% 1.8% 2.2 11.0 3.6 6.2 8.5 1.2 4.2 0.2 5.1 0.2 0.9 0.6 Q1 Q2 -0.7 -1.5 -14.8 -21.2 ～ -4.3 -215 Q3 Q4 Q1 FY11/03 Q2 Q3 Q4 Q1 FY2012/03 Q2 Q3 Q3 6.9% 7.7% 6.1% 5.5% 0.8% 4.6% 6.6% 5.9% 7.1 8.0 6.5 5.4 4.8 6.2 4.4 Q4 FY11/03 January 31, 2013 Q1 Q2 Q3 FY2012/03 Q4 Q1 Q2 Q2 Q3 Q4 FY2012/03 Q3 FY2013/03 Other 6.1% OP margin 2.9% 3.2% 2.3% 4.4% 0.2% 3.9% 3.8% 3.7% 4.4% 6.4 0.8 Q3 Q1 FY11/03 FY2013/03 Europe / Middle East / Africa OP margin Q4 Q3 FY2013/03 1.9 2.1 1.4 Q3 Q4 Q1 FY11/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved 3.1 2.9 2.8 2.7 3.3 Q4 Q1 Q2 Q3 0.1 Q2 Q3 FY2012/03 FY2013/03 * Excluding “Corporate and Eliminations” 25 FY2013/03 Q3 income statement FY2013/03 Q3 result 210.5 247.1 457.7 181.4 39.6% 216.3 47.2% -34.9 -7.6% -38.8 -8.5% -44.3 -9.7% -61.19 210.1 259.4 469.6 188.9 40.2% 175.9 37.4% 13.0 2.8% 11.7 2.5% 5.5 1.2% 7.71 +68.90 US $1 77.39 81.27 +3.88 Euro 1 104.29 105.43 +1.14 (billions of yen) Net sales (Japan) (Overseas) Total Gross profit net sales % SG&A net sales % Operating income net sales % Income before income taxes net sales % Net income attribute to Ricoh Co. net sales % EPS (Yen) Exchange rate (Yen) Y-o-Y Comparison FY2012/03 Q3 result Change Change(%) Change(%) without Forex -0.4 -0.2% -0.2% +12.3 +5.0% +1.7% +11.8 +2.6% +0.8% +7.5 +4.2% -40.4 -18.7% Investment +48.0 － (billions of yen) FY12/03 FY13/03 Q3 Q3 29.5 27.4 6.5% 5.8%) CAPEX 17.0 Depreciation 15.9 19.7 13.9 R&D +50.6 +49.9 － － (% on sales (tangible fixed assets) FY2013/03 Q3 forex assumption 1US$ = 75.00JPY 1Euro = 100.00JPY *We have restated the previous year’s consolidated financial statements due to changing the fiscal year-ends of our subsidiaries from Jan, 2012. January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 26 FY2013/3 Q3 sales By product category （billions of yen） By Area Y-o-Y (without forex) Y-o-Y (without forex) 457.7 37.0 24.3 45.3 37.8 469.6 +2.6%(+0.8%) 37.2 Other 22.7 +0.5%(+0.3%) 48.7 35.3 Industrial Products +2.6%(+0.8%) 32.8 Other +5.8%(-0.3%) 103.4 107.1 EMEA +3.6%(+3.3%) 112.7 119.5 The Americas +6.0%(+0.9%) 31.0 -6.4%(-8.1%) Network System Solutions +7.7%(+7.8%) 313.2 457.7 469.6 325.4 247.1 259.4 Overseas Production Printing +5.0%(+1.7%) -6.7%(-9.3%) 210.5 396.4 409.6 210.1 Office Imaging +3.9%(+1.8%) Japan -0.2%(-0.2%) Imaging & Solutions FY2012/03 Q3 January 31, 2013 FY2013/03 Q3 +3.3%(+1.4%) FY2012/03 Q3 (C)2012 Ricoh Company, Ltd. All Rights Reserved FY2013/03 Q3 27 Appendix: historical data (1) *Value based ratio including forex Imaging & Solutions sales portion by products FY2012/03 FY12/03 FY13/03 FY2013/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q1-Q3 Q1-Q3 MFP 59% 56% 57% 57% 58% 55% 57% 57% Office Printer 11% 10% 10% 10% 10% 10% 10% Production Printing(PP) 8% 9% 10% 9% 9% 9% Office Imaging, other 6% 6% 6% 6% 6% MDS(Labor charge) & IT Services 9% 10% 10% 11% Network System Solutions, other 8% 9% 8% 7% FY11/03 FY12/03 Total Total 56% 59% 57% 10% 10% 11% 10% 9% 9% 9% 8% 9% 6% 6% 6% 6% 6% 6% 10% 11% 11% 10% 11% 9% 10% 8% 9% 8% 8% 8% 7% 8% MFP & printer Non-hardware ratio FY2012/03 MFP Office Printer PP January 31, 2013 FY12/03 FY13/03 FY2013/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q1-Q3 Q1-Q3 Japan 56% 61% 64% 52% 58% 61% 60% 60% Overseas 56% 51% 54% 52% 55% 53% 55% Total 56% 55% 57% 52% 56% 56% 57% Japan 88% 88% 88% 88% Overseas 73% 69% 74% 72% Total 81% 79% 81% 80% Japan 63% 58% 61% 61% Overseas 56% 57% 60% 58% Total 58% 57% 60% 58% FY11/03 FY12/03 Total Total 59% 60% 58% 54% 55% 51% 53% 56% 56% 54% 55% (C)2012 Ricoh Company, Ltd. All Rights Reserved 28 Appendix: historical data (2) MFP & printer y-o-y (Office Imaging and Production Printing) < Hardware > FY2012/03 Q1 *By value FY12/03 FY13/03 FY2013/03 Q2 Q3 Q4 Q1 Q2 Q3 Q1-Q3 Q1-Q3 FY11/03 FY12/03 Total Total MFP&Printer Japan +18% -2% -4% +10% -6% -2% +11% +4% +0% -3% +6% (Office+PP) Overseas -13% -7% -11% -11% +0% -11% +0% -10% -4% -4% -11% (Forex excluded) -8% -1% -5% -6% +7% -7% -4% -5% -1% +6% -5% Total -4% -5% -9% -4% -2% -8% +3% -6% -2% -4% -6% (Forex excluded) +0% -2% -4% -1% +2% -5% +1% -2% -1% +3% -2% MFP&Printer Japan -5% +4% -2% +0% +2% -2% -2% -1% -1% -2% -1% (Office+PP) Overseas -4% -2% -4% -1% -4% -4% +7% -3% +0% -7% -3% (Forex excluded) +2% +3% +2% +4% +4% +1% +4% +2% +3% +3% +3% Total -4% +1% -3% -1% -2% -3% +3% -2% +0% -5% -2% (Forex excluded) -1% +3% +1% +2% +3% +0% +1% +1% +1% +1% +1% < Non-hardware > ＊Total hardware and non-hardware sales of MFP, Office printer, Cut sheet PP, Continuous form PP (excluding sales of solutions and third party products） January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 29 Appendix: historical data (3) MFP & printer y-o-y (Office Imaging) < Hardware > *By value FY2012/03 Q1 Q2 Q3 FY12/03 FY13/03 FY2013/03 Q4 Q1 Q2 Q3 Q1-Q3 Q1-Q3 MFP&Printer Japan -6% -3% +11% +0% (Office Imaging) Overseas -3% -10% +1% -4% (Forex excluded) +4% -6% -2% -2% Total -4% -8% +4% -3% (Forex excluded) +0% -5% +2% -1% MFP Office Printer January 31, 2013 FY11/03 FY12/03 Total Total Japan +18% -4% -5% +7% -6% -1% +12% +3% +1% -4% +5% Overseas -14% -6% -14% -15% -4% -12% +0% -11% -6% -5% -12% (Forex excluded) -8% -1% -8% -10% +3% -8% -3% -6% -3% +6% -7% Total -4% -5% -11% -7% -4% -9% +4% -7% -3% -4% -7% (Forex excluded) +0% -2% -7% -4% +0% -6% +2% -3% -2% +3% -3% Japan -1% -16% -2% Overseas +8% +22% +17% +15% (Forex excluded) +16% +28% +13% +19% Total +5% +6% +10% +7% (Forex excluded) +10% +9% +8% +9% (C)2012 Ricoh Company, Ltd. All Rights Reserved -7% 30 Appendix: historical data (4) MFP & printer y-o-y (Office Imaging) < Non-hardware > *By value FY2012/03 Q1 Q2 Q3 FY12/03 FY13/03 FY2013/03 Q4 Q1 Q2 Q3 Q1-Q3 Q1-Q3 MFP&Printer Japan +2% -3% -2% -1% (Office Imaging) Overseas -5% -6% +7% -1% (Forex excluded) +3% -1% +4% +2% Total -2% -4% +3% -1% (Forex excluded) +2% -2% +2% +1% MFP Office Printer January 31, 2013 FY11/03 FY12/03 Total Total Japan -5% -3% -4% -1% +0% -4% -3% -4% -2% -2% -3% Overseas -4% -3% -7% -4% -5% -5% +7% -5% -1% -9% -4% (Forex excluded) +1% +2% -1% +2% +2% +0% +4% +1% +2% +1% +1% Total -5% -3% -6% -3% -3% -5% +3% -4% -2% -7% -4% (Forex excluded) -2% +0% -2% +0% +1% -2% +1% -1% +0% +0% -1% Japan +9% +1% +1% Overseas -3% -10% +10% -1% (Forex excluded) +6% -5% +6% +3% Total +4% -3% +5% +2% (Forex excluded) +8% -1% +3% +3% (C)2012 Ricoh Company, Ltd. All Rights Reserved +4% 31 Appendix: historical data (5) Production Printing (PP) y-o-y *By value < Hardware > FY2012/03 Q1 PP Q2 Q3 FY12/03 FY13/03 FY2013/03 Q4 Q1 Q2 Q3 Q1-Q3 Q1-Q3 Japan -10% +8% +4% +1% Overseas +32% -13% -9% +0% (Forex excluded) +39% -10% -13% +2% Total +21% -9% -7% +0% (Forex excluded) +27% -6% -10% +2% Japan +5% +6% -9% +0% Overseas +5% +13% +7% +9% (Forex excluded) +11% +18% +4% +11% Total +5% +12% +3% +7% (Forex excluded) +10% +15% +1% +8% FY11/03 FY12/03 Total Total < Non-hardware > PP ＊Total hardware and non-hardware sales of Cut sheet PP, Continuous form PP (excluding sales of solutions and third party products） January 31, 2013 (C)2012 Ricoh Company, Ltd. All Rights Reserved 32 Appendix: historical data (6) MFP & printer color ratio MFP Office Printer PP FY2012/03 FY12/03 FY13/03 FY2013/03 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q1-Q3 Q1-Q3 Japan 76% 77% 78% 68% 70% 68% 74% 77% Overseas 56% 56% 58% 53% 56% 55% 56% Total 64% 62% 64% 59% 61% 59% 62% Japan 44% 43% 45% 44% Overseas 32% 32% 33% 32% Total 36% 36% 37% 36% Japan 6% 8% 7% 7% Overseas 56% 54% 56% 56% Total 47% 44% 46% 46% FY11/03 FY12/03 Total Total 71% 72% 74% 57% 56% 52% 56% 63% 61% 58% 62% *For hardware shipment, by value Number of employees Japan Overseas FY12/03 FY13/03 Q1 Q2 Q3 40,072 38,519 38,849 38,323 37,793 Americas 35,000 34,139 33,262 32,900 32,461 32,025 EMEA 17,239 17,350 17,637 17,449 18,170 18,290 China 10,143 11,808 11,960 11,798 12,056 11,883 5,025 5,645 7,864 7,984 8,072 8,151 67,407 68,942 70,723 70,131 70,759 70,349 108,525 109,014 109,242 108,980 109,082 108,142 Sub total January 31, 2013 FY11/03 41,118 AsiaPacific Total FY09/03 (C)2012 Ricoh Company, Ltd. All Rights Reserved *As of end of each period 33