Users Manual - Emerson Network Power

Site Monitoring
For Business-Critical Continuity
Liebert SiteNet® MultiPort 4
User Manual
TABLE OF CONTENTS
1.0
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.0
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.0
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.0
CONTACTING TECHNICAL SUPPORT . . . . . . . . . . . . . . . 6
Figures
Figure 1
Figure 2
Figure 3
Computer protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Molded output cable assembly connect to DB25S . . . . . . . . . . . . . 4
Card and slot orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Tables
Table 1
Pin configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
i
ii
Introduction
1.0
INTRODUCTION
The Liebert SiteNet® MultiPort 4 provides easy-to-install protection
for up to five computers connected to a single UPS. The computers can
simultaneously monitor the UPS status—for example, utility power
failure or low battery.
This advanced power-management device is designed to function only
in the Liebert Intellislot™ of the following supported UPS units:
• Nfinity™
• Liebert NX™
• PowerSure PSI™
• UPStation GXT™
• UPStation GXT2™
A maximum of five computer systems Figure 1 Computer protection
may be linked—a host computer
connected to the factory-installed UPS
CPU
communications port and up to four
client computers connected via
CPU
MultiPort 4.
UPS
CPU
When a UTILITY FAIL or
LOW BATTERY condition is detected,
the MultiPort 4 provides a signal to
each connected computer (Figure 1).
CPU
Liebert MultiLink™ software, installed on each workstation, can
interpret the signal and initiate operating system shutdown according
to configurations determined by the user.
The specially designed cable assembly
Table 1 Pin configuration
included in the package provides four
Pin
Description
output ports that signal the status of the
UPS—for example, utility fail or low
1
Low Battery
battery—to each connected computer.
2
Not Used
Each port uses a DB9S connector with
3
Not Used
the pin configuration shown in Table 1.
4
Not Used
The cable allows the MultiPort 4 card to
5
Not Used
deliver orderly shutdown commands to
connected computers running MultiLink
6
Not Used
software.
7
Low Battery Common
The EIA-232 port on the UPS remains
active with the card installed, allowing
more sophisticated monitoring with
MultiLink software.
1
8
Utility Fail Common
9
Utility Fail
Introduction
The inverter shut-off command can be controlled from the computer
connected directly to the UPS (via the factory-installed DB9 connector) to conserve battery power after the workstation shutdown.
To ensure the orderly shutdown of client computers, the timer setting
to initiate shutdown of all client computers connected to the
MultiPort 4 must be LESS THAN the shutdown timer setting of the
MultiLink software on the computer connected to the factory-installed
port.
Inspecting Shipment on Receipt
Upon accepting shipment, inspect the packaging and product for any
damaged or missing parts. If any damage is observed, report it to the
shipping company and your local Liebert representative. If components are missing, contact your local Liebert representative for
replacement.
Items included with the shipment are:
• SiteNet MultiPort 4 card protected by an anti-static bag
• 4-port cable assembly
• User manual
2
Installation
2.0
INSTALLATION
Make sure you have the following parts and tools before you begin.
Required Parts and Tools
• MultiPort 4 card (provided)
• 4-port cable assembly (provided)
• #2 (medium) Phillips or small flathead screwdriver
Instructions
1. Turning off the UPS prior to installation is suggested, although
not required.
2. Locate the Intellislot port on the UPS
(see example at right).
INTELLISLOT
PORT ON A UPS
The Intellislot port is on the rear of some
units (GXT, Nfinity and PowerSure PSI);
on the Liebert NX, the port is inside the
front door. Refer to your UPS user
manual for port location and orientation.
3. Remove the two retaining screws from
the Intellislot port cover plate on the
UPS. Save the screws for reassembly in
Step 5.
4. The card and slot are keyed to insert in
one position only. Initially, the card
should slide in freely as you carefully
align screw holes. As you feel it click into
place, press firmly to ensure solid
seating in the slot.
Remove
screws
5. Using the Phillips screwdriver, secure the MultiPort 4 card to the
UPS chassis with the two retaining screws removed in Step 3.
Make sure the screws are snug, not tight, to avoid damage to the
device.
3
Installation
6. Connect the molded-cable assembly’s DB25P connector to the
MultiPort 4 card’s DB25S and tighten the retaining screws. Then
connect the required output ports to the cable provided with
Liebert MultiLink software via DB9 connectors.
Figure 2
Molded output cable assembly connect to DB25S
NOTE: You must use the special molded-cable assembly supplied
with your MultiPort 4 card.
Figure 3
Card and slot orientation
7. Refer to your MultiLink user manual for software installation and
configuration procedures. UPS status polling failure (i.e., ON
BATTERY message is not transmitted when AC failure occurs)
may be caused by either software or hardware error. It is highly
recommended that you first troubleshoot the software (see the
troubleshooting recommendations in the MultiLink user manual).
4
Troubleshooting
3.0
TROUBLESHOOTING
Prior to contacting Technical Support, follow these steps to test
whether the MultiPort 4 card is functioning properly:
• Plug a DB9 output cable to the factory-installed communication
port.
• Allow utility to fail and note whether an ON BATTERY status
message is displayed.
• If a status message does NOT appear, your Liebert technician
may suggest more in-depth troubleshooting procedures.
• If a status message does appear, the MultiPort 4 hardware
may be defective and need to be replaced.
5
Contacting Technical Support
4.0
CONTACTING TECHNICAL SUPPORT
Liebert has a team of specially trained technicians waiting to quickly
assist you with any installation or troubleshooting problems.
Refer to the back of this manual for technical support phone numbers.
To successfully diagnose your individual problem, our technicians may
require the following installation site and system information. Please
have it available when you call.
INSTALLATION SITE
Company name:
Street address:
City:
State / Principality:
ZIP / Postal code:
Country:
INSTALLATION SITE CONTACT
Name of contact:
Phone number:
Fax number:
E-mail address:
COMPUTER SYSTEM & UPS
Operating system
(type and version):
System manufacturer:
System model number:
Type of serial port connector:
Address of the port:
UPS model name/number:
Type of port connection
(# pins, pin/socket):
Description of symptoms:
6
Ensuring The High Availability
0f Mission-Critical Data And Applications.
Technical Support / Service
Web Site
www.liebert.com
Monitoring
800-222-5877
[email protected]
Outside the US: 614-841-6755
Single-Phase UPS
800-222-5877
[email protected]
Outside the US: 614-841-6755
Three-Phase UPS
800-543-2378
[email protected]
Environmental Systems
800-543-2778
Outside the United States
614-888-0246
Locations
United States
1050 Dearborn Drive
P.O. Box 29186
Columbus, OH 43229
Europe
Via Leonardo Da Vinci 8
Zona Industriale Tognana
35028 Piove Di Sacco (PD) Italy
+39 049 9719 111
Fax: +39 049 5841 257
Asia
7/F, Dah Sing Financial Centre
108 Gloucester Road, Wanchai
Hong Kong
852 2572220
Fax: 852 28029250
While every precaution has been taken to ensure the accuracy and completeness of this literature, Liebert Corporation assumes
no responsibility and disclaims all liability for damages resulting from use of this information or for any errors or omissions.
© 2006 Liebert Corporation
All rights reserved throughout the world.
Specifications subject to change without notice.
® Liebert and the Liebert logo are registered trademarks of Liebert Corporation. All names referred to are trademarks or
registered trademarks of their respective owners.
SL-51535 (7/06) Rev. 3
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